Best Western Shallotte / Ocean Isle Beach Hotel

Hotels
•
Best Western
9 (546 reviews)
360 Whiteville Rd Nw , Shallotte , US
+1 910-754-3044

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean
Nice amenities
Cons:
Roaches spotted
Breakfast issues
No hot water

Categories

Cleanliness
8.5
Several reviews noted cleanliness, but roaches and complaints about cleanliness affect the rating.
Service
10
The staff were frequently described as friendly and helpful.
Location
9.5
The hotel’s location was praised for convenience and proximity to nearby events.
Room Quality
8.5
Some guests found the room quality to be average; issues like hard beds and noise were mentioned.
Amenities
9
The pool and breakfast were highlighted positively, but there were some complaints about missing items.
Value for Money
9
General satisfaction with the quality of stay relative to price, despite some complaints.
Food and Beverage
8.5
Breakfast options were described as lacking variety in some instances.
Overall Experience
9
Overall experience was generally positive but impacted by specific negative remarks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 04:53

Property Description

Convenient Location
Located between two popular destinations, our hotel offers easy access to beaches and local attractions, making it the perfect choice for your stay.

Complimentary Amenities
Start your day right with our delicious hot breakfast and enjoy free local calls, newspaper, and access to our fitness center and outdoor pool.

Modern Comforts
Relax in our well-equipped guest rooms featuring flat-screen TVs, kitchen appliances, and additional luxuries like whirlpool bathtubs in select rooms.

Book your stay now and experience the best of Shallotte, NC at Best Western Shallotte / Ocean Isle Beach Hotel!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Sep 1, 2026 until Sat, May 1, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ILM

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

9
Based on 546 reviews
Cleanliness: 8.5
Service: 10
Location: 9.5
Room Quality: 8.5
Amenities: 9
Value for Money: 9
Food and Beverage: 8.5
Overall Experience: 9
A
Arthur • family_with_children • de
8
2026-09-19 • via Nuitee
J
James • family_with_children • us
10
2026-09-17 • via Nuitee
D
Donnivee • family_with_children • us
10
I will stay there the next trip
Pros:

The rooms were clean and the staff was great.

Cons:

na

2026-09-14 • via Nuitee
N
Nicole • extended_group • us
10
2026-09-14 • via Nuitee
M
Melissa • solo_traveller • us
10
2026-08-27 • via Nuitee
D
Dale • family_with_children • us
7
2026-08-16 • via Nuitee
R
Ruth • family_with_children • us
10
It’s nice, but the kitchen staff were unpleasant and behaved very badly.
Pros:

It is very clean, pleasant, and close to the places I visited. The only downside was the breakfast service; the person in charge on one of the days—specifically the one wearing a nurse's uniform—was very unpleasant. It was only 9:00 AM, and although breakfast runs until 9:30 AM, she had already cleared everything away and acted very annoyed when I asked about it. I give the breakfast service a 0, but otherwise, it was delightful! No complaints at all.

Cons:

the person in charge on one of the days—specifically the one wearing a nurse's uniform—was very unpleasant. It was only 9:00 AM, and although breakfast runs until 9:30 AM, she had already cleared everything away and acted very annoyed when I asked about it. I give the breakfast service a 0, but otherwise, it was delightful! No complaints at all.

2026-08-15 • via Nuitee
C
Carolyn • couple • us
9
Very nice n all
Pros:

Breakfast usually is very good but this time the cook wasn't friendly no gravy no decals coffee sausage was cold n middle said she didn't feel like fixing gravy this morn was sitting at table on her phone old cook was great I usually tip m receptionist was great he's really nice everytime

Cons:

Breakfast but usually very good

2026-08-14 • via Nuitee
A
Amy • couple • us
8
Comfortable, clean and affordable.
Pros:

Very clean, older hotel in a good location. Price was reasonable and staff very pleasant and helpful.

Cons:

The television did not work in our initial room, staff moved us after they were unable to fix it.

2026-08-14 • via Nuitee
B
Brittain • solo_traveller • us
8
Pros:

Always clean and good breakfast

Cons:

Nothing bad about it

2026-08-10 • via Nuitee
D
Denise • extended_group • us
10
2026-08-10 • via Nuitee
R
Ricardo • family_with_children • us
10
4th time staying there. Always pick this spot because it’s location and front desk service
Pros:

Location and helpful front desk staff

Cons:

Cleaning lady’s loud in the am

2026-08-03 • via Nuitee
E
Emily • solo_traveller • us
10
2026-07-24 • via Nuitee
R
Ryan • couple • us
4
Excited to leave
Cons:

Night staff seemed dismissive not approachable. While they did answer request didn’t seem like they cared or had an interest in even talking.

2026-07-22 • via Nuitee
C
Cristen • family_with_children • us
3
Nothing special but was good enough to sleep at night for cheap.
Pros:

Good location - convenient to get to beaches but not be in the middle of a lot of congestion.

Cons:

Roaches seen in room and hallways. Bed not comfortable. TV didn’t work. Breakfast was barely edible. Sheets had yellow stains. Pool was very small.

2026-07-21 • via Nuitee
C
Christopher • couple • us
5
2026-07-19 • via Nuitee
C
Christopher • couple • us
6
2026-07-19 • via Nuitee
C
Crystal • couple • us
8
2026-07-15 • via Nuitee
D
David • family_with_children • us
7
Nice and quiet little place to stay.
Pros:

Clean, comfortable, and not crowded.

Cons:

The price I was charged. I’ve paid less for a nice oceanfront King suite. Also noticed that it said there was only one room like that left when I booked it only to see after I paid there were 2 of the same rooms available for half the price.

2026-07-11 • via Nuitee
J
John • solo_traveller • us
7
2026-07-07 • via Nuitee