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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Business center
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Heating
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Garden
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Dry cleaning
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Non-smoking throughout
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Private parking
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Accessible parking
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Shared lounge/TV area
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Minimarket on site
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Allergy-free room
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Heated pool
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Indoor pool
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Shuttle service (free)
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Sun loungers or beach chairs
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Wine/champagne
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Coffee Shop on site
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Key access
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CCTV outside property
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CCTV in common areas
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Delivered food - securely covered
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Renovation
Our newly renovated Courtyard by Marriott Charlotte Ballantyne offers a blend of classic style and modern comfort, providing a tranquil retreat from the hustle and bustle.
Convenient Amenities
Enjoy complimentary high-speed WiFi, Smart TVs, and access to our on-site restaurant, The Bistro, serving delicious meals and Starbucks coffee. Stay active in our fitness center or catch up on work in the business center.
Ideal Location
Located near downtown Charlotte and Ballantyne Corporate Park, our hotel is perfectly situated for both business and leisure travelers. Explore nearby attractions like Carolina Place Mall and the Billy Graham Library.
Book your stay at Courtyard by Marriott Charlotte Ballantyne for a rejuvenating experience that goes beyond just accommodation.
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
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Parking
Free private parking is possible on site (reservation is needed).
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
Children up to and including 0 years old stay for free when using an available extra bed.
You haven't added any cots.
You haven't added any extra beds.
Location
Guest Reviews
I liked the property it was nice you can tell it’s a little dated but still nice. It was clean and the room was comfortable. I also like how helpful the staff were and the fire pit is a great addition to the property as well.
I didn’t like how we booked a king room with a balcony that was a substantial difference in price and upon arrival to our room there was no balcony. When we went to the desk to make them aware of the issue they told us they over booked and didn’t have anymore rooms available and only wanted to take about $20 off of our bill when there was like a $80 difference. That issue later got handled by another staff member who fixed the price difference. I also didn’t like how our room came with passes for two for 2 complementary items from the breakfast menu and when we got downstairs to ask about it the next morning a older lady with salt and pepper hair had a passive aggressive type of attitude with us. As soon as we asked about the breakfast the first thing she said with an appearance based prejudice tone was “ITS NOT FREE” as if we couldn’t afford it either way. The whole time she served us she kept the same passive aggressive attitude. So with the complimentary items we had the choice of one food item and one beverage so we both picked French toast and apple juice. We chose to eat in the room to not have any more encounters with the bistro staff and when we took our first bites of French toast it tasted like a sponge with syrup and powdered sugar on top smh it was so disgusting that we decided to go out for breakfast. Other than those issues it was a decent stay.
The staff was amazing
The cleanliness
The moment we stepped in the building it was a fantastic experience! Front desk, staff/team , rooms super comfy beds, beautiful design. Menu and food were great too!
Warren was just the sweetest ! I had a little trouble with the tv and he responded quickly and had it fixed in no time at all! I highly recommend this property!
Maybe a complimentary coffee/tea bar in case you miss the breakfast hour. Not a big deal .
It was nice and clean
Nothing actually everything was nice
Gorgeous hotel with indoor pool, friendly staff, path around the lake, corn hole and fire pit outside!
There was nothing that I did not like!
Everything
Nothing
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