Courtyard by Marriott Orlando Lake Buena Vista at Vista Centre

Hotels
Courtyard by Marriott
8.6 (1585 reviews)
8501 Palm Parkway , Orlando , us

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Cleanliness issues
Inconsistent room quality

Categories

Cleanliness
8.1
Multiple reports of cleanliness issues, including cockroaches and inconsistent housekeeping.
Service
9.1
Staff was friendly and helpful in addressing issues, though some experiences varied.
Location
9.6
The location is highly praised, being close to major attractions.
Room Quality
8.1
Mixed reviews on room size and amenities; some guests had issues with the rooms.
Amenities
8.6
Amenities such as the pool were regarded as nice, but some pools lacked proper maintenance.
Value for Money
8.6
Value perception varies due to additional charges not explained at check-in.
Food and Beverage
7.6
Breakfast options and quality received negative feedback.
Overall Experience
9.1
While there were notable issues, many guests expressed an overall positive visit.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 07:22

Property Description

Convenient Location and Complimentary Shuttle Service
Located in Lake Buena Vista, Florida, our non-smoking hotel offers free transportation to top attractions, including Walt Disney World Theme Parks and Premium Outlet. With Disney World just a 5 minutes' drive away, you'll be at the heart of the magic in no time.

Comfortable Rooms and Amenities
Relax in our guest rooms featuring a living area, coffee maker, free Wi-Fi, and in-room safe. For extra convenience, select rooms offer a sofa bed for additional guests.

On-Site Fitness Center and Outdoor Pool
Stay active at our hotel with a fitness center and unwind by the outdoor pool. Enjoy complimentary coffee in the lobby and start your day right with a delicious buffet breakfast at Courtyard Cafe.

Experience the magic of Orlando and book your stay at Courtyard Orlando Lake Buena Vista today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 25 per day.

Location

Guest Reviews

8.6
Based on 1585 reviews
Cleanliness: 8.1
Service: 9.1
Location: 9.6
Room Quality: 8.1
Amenities: 8.6
Value for Money: 8.6
Food and Beverage: 7.6
Overall Experience: 9.1
A
Angela family_with_children us
5
The pool area, the friendly front desk staff, and how close it is to Disney would be the good things about it.
Pros:

It took us 10 minutes to get to Disney.

Cons:

The rooms need an upgrade. They smell like mildew and the showers are old and dirty. The faucet was backwards (red was cold and blue was hot) so we did burn ourselves a couple of times. The lights didn’t work in the living room area and there were dead roaches on the floor. You pay a $100 “incidental” deposit but they give you only a portion back since it’s $20 parking per night and a $5 food/drink voucher (one per night per room). I had two rooms and the staff were rude when I handed them two. They were quick to tell me “it’s only one per day” without even looking at the vouchers first.

2026-07-24 via Nuitee
E
Elizabeth solo_traveller us
8
2026-07-23 via Nuitee
D
Daniel solo_traveller br
8
Pros:

Jennifer nos auxiliou a conseguir um upgrade de quarto. Foi muito atenciosa

2026-07-23 via Nuitee
H
Hernandez extended_group co
1
Pésimo
Pros:

Nada

Cons:

La comida el
Aire acondicionado y las camas

2026-07-23 via Nuitee
V
Valentina solo_traveller us
10
2026-07-22 via Nuitee
D
Deborah extended_group us
10
2026-07-22 via Nuitee
D
DIANA MILENA family_with_children co
9
Pros:

Las instalaciones y el buen servicio de todo el personal.

Cons:

El desayuno debería ser mas variado y con mas opciones de alimentos.

2026-07-21 via Nuitee
T
Timothy couple us
4
It was my worst stay in the whole 3weeks I was in Florida
Pros:

It was tolerable

Cons:

There was no free coffee after 1pm you had to pay for parking and destination fees

2026-07-21 via Nuitee
O
Oliday family_with_children us
7
Pros:

Ubicación

Cons:

El personal

2026-07-21 via Nuitee
O
Oliday family_with_children us
7
Pros:

La limpieza

Cons:

El personal desagradable

2026-07-21 via Nuitee
S
Sophia family_with_children us
10
I love this place been back so many times and booked again in couple months
Pros:

They are some friendly people

2026-07-20 via Nuitee
A
Anna couple us
10
Muy comoda
Pros:

La habitacion muy limpia y la cama muy comoda y la ubicacion es excelente

2026-07-17 via Nuitee
O
Otha couple us
9
2026-07-15 via Nuitee
Y
Yelemnys solo_traveller us
5
2026-07-15 via Nuitee
M
MrLuisMiami Couples Miami, Florida
6
Mixed Experience – Good Intentions from Staff but Room Maintenance Fell Short
Pros:

I recently stayed at the Courtyard by Marriott Orlando Lake Buena Vista at Vista Centre. The location is convenient, but we encountered some frustrating room issues.

The carpet was shampooed while we were out, leaving the floor soaking wet. I had to lay down towels myself to try to absorb the water. On top of that, housekeeping never returned to service the room, remake the beds, or take out the trash.

We promptly reported the situation to the front desk. The agent, Jennifer, was very polite and did her best to assist us — we really appreciate her efforts. However, the only resolution offered was complimentary breakfast, which didn’t adequately address the wet carpet or the lack of housekeeping service.

We actually have an upcoming reservation for next week and hope that by then our experience improves.

Thank you to Jennifer for trying, and we’re looking forward to a better stay.

2026-07-14 via Tripadvisor
E
Evonne couple ca
10
Amazing experience
Pros:

Such a wonderful spot! Check in was amazing, staff were so helpful, the room was clean and comfortable, pool area is gorgeous, bed was like sleeping on a cloud! Will definitely return!

2026-07-13 via Nuitee
M
MELISSA solo_traveller us
1
Will not be coming back
Pros:

Location

Cons:

I rented 2 rooms and they were both infested in cockroach’s

2026-07-10 via Nuitee
A
Aaliyah family_with_children us
10
2026-07-09 via Nuitee
E
Eduardo Festi family_with_children br
5
Localização excelente, quarto bom e café da manhã a desejar em relação ao custo.
Pros:

Esperava mais opções de frutas e pães.

Cons:

café da manhã

2026-07-06 via Nuitee
J
Jenkins couple us
10
2026-07-06 via Nuitee