Courtyard New York Manhattan/Midtown East

Hotels
Courtyard by Marriott
8.6 (2234 reviews)
866 Third Avenue , New York , us

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Uncomfortable bed
Expensive breakfast

Categories

Cleanliness
8.24
The cleaning was noted as not exceptional in one review.
Service
9.21
Friendly and helpful staff mentioned, though one review criticized management.
Location
9.75
Centrally located with easy access to subway and nearby attractions.
Room Quality
8.2
Mention of hard bed and issues with sofa mattress quality.
Amenities
8.73
Breakfast included was criticized, suggesting misrepresentation.
Value for Money
8.19
Reviews indicated it wasn't perceived as good value for the cost.
Food and Beverage
7.24
Breakfast was considered overpriced and not all-inclusive.
Overall Experience
9.21
Overall sentiment was positive despite several notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:41

Property Description

City Convenience and Comfort

Located in East Midtown Manhattan, Courtyard New York Manhattan offers a prime location just a short walk from Fifth Avenue and Central Park. The hotel features spacious rooms with city views, a work desk, and room service from nearby restaurants.

Top-Notch Amenities

Guests can enjoy free Wi-Fi in the lobby, a fitness center with city views, and a business center. The 12th floor boasts several shared seating areas, perfect for relaxing or socializing.

Dining Delights

Indulge in breakfast items and Starbucks coffee at the on-site Table 866 restaurant. For other dining options, the hotel's proximity to Fifth Avenue provides a plethora of choices.

Book your stay at Courtyard New York Manhattan for a perfect blend of convenience, comfort, and city living.

Important information:

Upon check-in photo identification and credit card is required.

All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note, while cars are charged USD 70 per day, larger vehicles are subject to a higher fee of USD 75 per day for parking. In addition to room charges, a $50/night incidental hold is placed on your card to cover added services or fees. Unused funds are released, 5–14 business days after checkout.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 2234 reviews
Cleanliness: 8.24
Service: 9.21
Location: 9.75
Room Quality: 8.2
Amenities: 8.73
Value for Money: 8.19
Food and Beverage: 7.24
Overall Experience: 9.21
A
adamchen0129 Family Taipei
10
Great Stay and great services
Pros:

We had a great living experience in this hotel! Very quiet neighborhood and good quality of services.

Special thanks to Carlos and Claudia! They are very kind people who had provided great support and advice during our visit.

It will definitely be a right decision if you choose to stay in Residence Inn Manhattan/Midtown East, NYC.

2026-07-27 via Tripadvisor
F
Fanni extended_group hu
10
2026-07-24 via Nuitee
O
Oscar solo_traveller us
8
2026-07-23 via Nuitee
I
iram931 Family Vienna, Fairfax County, Virginia
6
Great location, but vibe is not friendly.
Pros:

Great location and rooms have 2 queen beds, which is hard to find in NYC. However, front desk staff are not friendly and the selection of books on display in the lounge area leans very right wing/conservative/religious ( Sarah Palin, Glenn Beck, Jerome Corsi, Billy Graham, etc). I’ve never seen this type of overt political statement in a large chain hotel. Seems like a weird thing to do in this polarized political climate.

2026-07-22 via Tripadvisor
G
Guy family_with_children il
9
2026-07-22 via Nuitee
S
Soniah family_with_children us
8
It was good, I would stay in this hotel again.
Pros:

The staff was welcoming, creating a warm atmosphere during our stay. The room was well designed and provided plenty of space for four adults, making our stay very comfortable. The location was excellent, and the view was outstanding, which added to the overall enjoyment of our visit. Overall, we had a very nice stay and would definitely consider staying here again.

Cons:

There were just a few maintenance issues that I hope the hotel can improve for future guests. On our first night, we noticed there was no conditioner in the dispenser, and the bathtub drained very slowly. I reported both issues to the front desk the following morning, but they weren't resolved before we returned later that day, so we had to ask a second time. The staff addressed them promptly after the second request, but it would have been nice if they had been taken care of after the initial report.
The room also stayed warmer than we would have liked, even with the air conditioning set to the lowest temperature. This may have been partly due to the heat wave during our visit, but the AC seemed to struggle to keep the room cool.
Overall, these were relatively minor issues and did not take away from an otherwise enjoyable stay.

2026-07-22 via Nuitee
J
Jose Geraldo family_with_children br
10
Muito bem localizado para visitar NYC !
Pros:

O quarto é grande e a limpeza ótima !

Cons:

Tamanho e limpeza !

2026-07-21 via Nuitee
A
Afzali family_with_children us
1
Cons:

Everyone should be very careful and avoid using booking.com app. In my experience, this company is not trustworthy.

I booked 3 rooms in this hotel in New York through Booking.com, and the full cost of the reservation was charged on the first day. A few days after I returned home, I noticed that additional money had been charged to my credit card under this hotel's name.

I contacted the hotel, and they told me the extra charge did not come from them. They said it was processed by Booking.com and advised me to contact Booking.com directly.

When I contacted Booking.com, they asked me to provide my bank statement as proof of the charge. I sent my bank statement, which clearly showed the amount and the dollar ($) symbol. However, they refused to investigate and claimed that the statement did not explicitly mention the currency. They asked me to provide a bank statement that specifically states the currency.

This excuse makes no sense because U.S. bank statements typically do not spell out the currency—they simply use the dollar sign, since the currency is obviously U.S. dollars.

Based on my experience, Booking.com and hotle has refused to resolve this issue or refund the unauthorized charge. I encourage others to be cautious, carefully review all charges on their accounts, and keep records of every transaction.

2026-07-21 via Nuitee
C
Celene couple us
7
Pros:

The view

Cons:

That the breakfast said it was included and had to pay. Especially parking spot had to pay as well if I would’ve known, 85$ for parking spot😭

2026-07-21 via Nuitee
B
Bin solo_traveller us
9
Pros:

location, cleanness and price

2026-07-20 via Nuitee
N
Njie couple us
10
2026-07-20 via Nuitee
D
Dao extended_group us
10
2026-07-20 via Nuitee
C
Chi family_with_children us
8
2026-07-20 via Nuitee
H
Harold couple us
9
2026-07-19 via Nuitee
J
Juan Santiago solo_traveller us
7
2026-07-16 via Nuitee
F
Faran couple ae
9
2026-07-15 via Nuitee
Z
Zadrozna solo_traveller pl
10
Pros:

Duży, komfortowy pokój, obsługa na wysokim poziomie, bardzo dobra lokalizacja.

Cons:

Wszystko ok.

2026-07-15 via Nuitee
G
Gerda family_with_children nl
6
Mja, kamers, ik had er 2, goed. Gebrek aan service en discount ondanks toezegging slecht
Pros:

De ligging

Cons:

Klacht en geen discount gekregen
De afvoer van een toilet van de bovenverdieping liep in er kanaal door onze kamer. Resultaat als iemand de wc doortrok donderde het in onze kamer. We zaten op de 27ste verdieping. En geen discount gekregen wegens deze overlast en een electie hè storing zodat we niet zelf onze kamers konden lijven.

2026-07-14 via Nuitee
D
Deandria extended_group us
9
For the inconvenience of the ac the stafff gave me xtra points
Pros:

The locations and the staff

Cons:

The ac in our room did not work

2026-07-13 via Nuitee
G
Guy solo_traveller il
10
2026-07-12 via Nuitee