Courtyard Tampa Downtown

Hotels
Courtyard by Marriott
8.3 (457 reviews)
102 East Cass Street , Tampa , us

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent staff
Great location
Cons:
Cleanliness issues
Problems with amenities

Categories

Cleanliness
6.88
Multiple reviews mentioned cleanliness issues, such as dirty toilet seats and presence of mold.
Service
9.85
Consistently highlighted as excellent, with several staff members praised for their attentiveness and friendliness.
Location
9.89
Positive remarks about the excellent location near River walk and proximity to The Straz Center.
Room Quality
7.34
Critiques included an old air conditioning unit and uncomfortable mattresses.
Amenities
8.87
Valet and check-in services were well regarded; however, some amenities were lacking as per reviews.
Value for Money
7.83
Overall value is questioned in relation to room quality and cleanliness.
Food and Beverage
6.88
Issues with breakfast service despite it being included in the reservation.
Overall Experience
8.85
Mixed feelings based on positive service but significant issues impacting stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:17

Property Description

Luxurious Amenities
This hotel in Tampa offers an outdoor pool, fitness centre, and barbecue facilities for guests to enjoy during their stay. The rooms are equipped with modern amenities such as flat-screen cable TV and coffee facilities, ensuring a comfortable and convenient experience.

Convenient Location
Located just 2.4 km from The Florida Aquarium and blocks away from the University of Tampa, this hotel is in the heart of downtown Tampa. With Amalie Arena and The Performing Arts Center-Tampa within walking distance, guests can easily explore the city's top attractions.

Comfortable Accommodations
The Courtyard Tampa Downtown provides well-furnished rooms with work desks and wired internet access, perfect for both leisure and business travelers. Experience a blend of relaxation and productivity in a prime location.

Book your stay now for an unforgettable Tampa experience at Courtyard Tampa Downtown!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TPA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs USD 40 per day.

Location

Guest Reviews

8.3
Based on 457 reviews
Cleanliness: 6.88
Service: 9.85
Location: 9.89
Room Quality: 7.34
Amenities: 8.87
Value for Money: 7.83
Food and Beverage: 6.88
Overall Experience: 8.85
J
J7791JNjamese Friends getaway
10
Visit with family and friends.
Pros:

Great service. Will use valet again!

2026-05-22 via Tripadvisor
R
Robert couple us
9
2026-05-19 via Nuitee
9
984yolandap Couples
10
Very Nice Hotel! Highly Recommend!
Pros:

Perfect hotel for our visit to Tampa! Easy walking distance to the riverfront area. The room was well designed and had everything we needed. The bed was also very comfy!
And, the fellow in valet, both LaBryan and Jimmy were super nice and very helpful, plus fast! Thanks for a great stay at your property.

2026-05-18 via Tripadvisor
J
joyceoS42LD Friends getaway
10
Thanks Jimmy
Pros:

The valet Jimmy was very helpful, he was very nice and made us feel seen

2026-05-17 via Tripadvisor
V
VANESSAYS58 Friends getaway
10
Jimmy The Valet…….
Pros:

Jimmy the Valet was so friendly and professional. He made us feel like Family.

2026-05-17 via Tripadvisor
S
sergiolH701HS Business
10
Great experience
Pros:

I must admit it was a great experience staying at the courtyard by Marriott downtown Tampa for 2 days. All the staff was very helpful and friendly and courteous. From the moment I arrived Jimmy was the valet and helped me with my luggage as well. He assisted me with my car a couple of times and I was lucky enough for him to be working when I was checking out. He is definitely an asset to your company. I look forward to coming back again.

2026-05-17 via Tripadvisor
T
Tilly507 Family Rochester, Minnesota
6
Best Valet
Pros:

Jimmy, THE Valet, was excellent! Best part of our stay!

2026-05-12 via Tripadvisor
M
MarkW3932 Family Naples, Florida
10
Great Staff, Great Valet
Pros:

Great location and great service from staff. Valet was exceptionally helpful. We dealt most with Jimmy and he had amazing customer service. On our last night the valet staff asked what time we were checking out the following day, and they had our car ready without us having to request it the morning of checkout. All around great stay. One elevator was broken, but we were on floor two so used the stairs more. Additionally, the fridge on floor two was never stocked with ice. We had to go to the front desk or one floor up. Outside of those two minor inconveniences, everything else was great.

2026-05-11 via Tripadvisor
M
melissahU3309UZ Family
10
Overall great stay
Pros:

The rooms were nice and clean. Only down fall was that the pillows were horrible. Made sleeping uncomfortable at times. Jimmy our day time valet was amazing. Very friendly and tried to help with every question we had. All employees were very nice.

2026-05-07 via Tripadvisor
A
alandk2023 Business
10
Exceptional staff
Pros:

Staff was great. Anastasia and Imad was helpful and courteous.

2026-05-05 via Tripadvisor
I
I5255MJpaigeg Family
10
Best Stay in Tampa!
Pros:

Jimmy was great at Valet and the front desk staff were beyond amazing!

2026-05-03 via Tripadvisor
C
carolcJ3513CE Friends getaway
10
Wonderful stay
Pros:

Everyone was very polite and helpful. Imad was very helpful while we were loading our car.

2026-05-01 via Tripadvisor
J
John couple us
9
Great stay!
Pros:

Staff was great, location was convenient, and hotel was clean and comfortable!

2026-04-27 via Nuitee
L
Loalam solo_traveller cr
6
Regular
Pros:

El trato del personal muy bueno.

Cons:

En la página indicaban que tenía el desayuno incluido pero al llegar no fue así.
El edredón de una de las camas estaba sucio.

2026-04-27 via Nuitee
T
toddm831 Family
10
Great valet and check-in staff
Pros:

Adrian our valet was very prompt and courteous. Check-in was a breeze. Thank you.

2026-04-26 via Tripadvisor
C
cheresew2026 Family
10
Always friendly very helpful
Pros:

Jimmy was a great help in Valet

2026-04-25 via Tripadvisor
B
B1369OVshawnb Family
10
Let go Jimmy!!
Pros:

Jimmy was so friendly and polite, awesome job….. even complimented my car!

2026-04-18 via Tripadvisor
K
kimu554 Business
10
Valet experience
Pros:

Imad was so helpful and kind during my check out valet experience

2026-04-15 via Tripadvisor
A
AndyB222 Couples Atlanta, Georgia
10
Excellent location and friendly staff
Pros:

Spacious room and very friendly staff. We had a lot of bags to setup for a baby shower and Jimmy the valet was super helpful getting our things to/from the room.
We stayed on the fifth floor and were surprised to hear a few noisy motorcycles and race cars overnight. Other than that a very quiet stay.

2026-04-13 via Tripadvisor
J
jeffcH8531BI Family
10
Evolution parking
Pros:

Jimmy was a great valet. Always prompt with the car.

2026-04-07 via Tripadvisor