Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Excellent central location (close to metro, easy walking access)
Friendly staff (reception, lobby, cleaning often praised)
Good breakfast reported by many guests
Useful in-room amenities for some rooms (washer/dryer, smart TV, balcony)
Cons:
Small rooms and bathrooms / bed comfort issues
Noise and ongoing construction impacting stays
Air conditioning/climate units noisy or not adjustable
Inconsistent service in parts (impolite security, delayed luggage, check-in problems)
Extra costs: parking expensive and breakfast not always included

Categories

Cleanliness
8
Cleaning staff mentioned as very friendly and no explicit cleanliness complaints; standard cleanliness for this hotel tier.
Service
8
Many notes of friendly and helpful staff at reception and lobby/security, but several reports of impolite or slow security/staff, issues at check-in and delayed luggage handling.
Location
9.2
Consistently praised as central, very close to metro and easy walking access to downtown attractions; a clear strong point in multiple reviews.
Room Quality
6.5
Multiple complaints about small rooms and bathrooms, beds too soft or narrow, poor room layout, noisy construction and climate units causing sleep issues or not being properly adjustable.
Amenities
7.6
Positive notes for practical amenities (cooking utensils, washer & dryer, smart TV, balcony); gym exists but lacks variety and some guests noted parking and breakfast not included or pricey.
Value for Money
6.8
Mixed impressions: some call it great value and enjoy walking location, while others find it overpriced for basic equipment and extra costs (parking, breakfast).
Food and Beverage
8.4
Breakfast is frequently praised as excellent/great by multiple guests, though a few mention it is not included or has a typical American selection.
Overall Experience
8.7
Overall positive experience driven by location and many friendly staff, moderated by room size, noise/construction, AC issues and occasional service lapses.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:08

Property Description

Central Location near Attractions
Located next to Maple Leaf Gardens in downtown Toronto, Holiday Inn Toronto Downtown Centre offers easy access to Eaton Centre and CN Tower. Just a short walk to the University of Toronto campus, our hotel is the perfect choice for both leisure and business travelers.

Comfortable Rooms with Modern Amenities
Our guest rooms feature free WiFi, flat-screen TVs, mini-fridges, work desks, in-room safes, and coffee makers. Whether you're here for work or leisure, we ensure a comfortable stay with all the necessary amenities at your fingertips.

Dining and Recreation Options
Indulge in delicious meals at The Carlton restaurant or unwind with a drink at Thirty Bar. Stay active at our gym, take care of business at the business centre, or host events with our meeting facilities and concierge services.

Book your stay at Holiday Inn Toronto Downtown Centre for a memorable experience in the heart of the city.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Location

Guest Reviews

7.9
Based on 12880 reviews
Cleanliness: 8
Service: 8
Location: 9.2
Room Quality: 6.5
Amenities: 7.6
Value for Money: 6.8
Food and Beverage: 8.4
Overall Experience: 8.7
H
Hoda • family_with_children • ca
9
2026-11-07 • via Nuitee
C
Chrisan • couple • us
5
Pros:

Close to the Eaton Centre

Cons:

The vending machine on the 2nd and 20th floor was not working, parking was not the best either

2026-11-07 • via Nuitee
I
isabella • extended_group • gb
9
Nice hotel with lovely accommodating staff. Room was a bit tired and certain things need updated
Pros:

Great location, lovely staff, rooms cleaned every day

Cons:

Shower head needs replaced it was old and dirty. Outside of windows are filthy.

2026-11-07 • via Nuitee
G
Gina • family_with_children • ca
9
We truly enjoyed our stay and would happily recommend to others. We look forward to staying again!
Pros:

Location: Excellent. Close to everything (train, bus, stores and tourist destinations).
Staff: Accommodating, respectful, professional
Breakfast: Very good bfast, a lot of choices.
Room: Big enough for couple

Cons:

There's construction outside the hotel.

2026-11-07 • via Nuitee
A
Adebayo • family_with_children • ca
7
Pros:

The location and the staff was good and the cleaning staff did a very good job because the room and washroom was super clean.

Cons:

I tried to warm my food in the hotel room and I realized there was no electric oven to warm food in the room . If was really bad

2026-11-07 • via Nuitee
M
mangalathas • couple • nl
9
Good place to be stay, if u r in Toronto downtown.
Cons:

Temperature of the room , we have to decide to be hot or cool. Clear instructions be on the wall.

2026-11-05 • via Nuitee
V
Virginia • solo_traveller • br
8
Muito prazeroso
2026-11-05 • via Nuitee
T
Teoduffy • extended_group • it
9
2026-11-05 • via Nuitee
M
mh1978muc • extended_group • at
9
2026-11-05 • via Nuitee
A
Andrée • couple • ca
6
Would return if needed to be downtown
Pros:

Proximity to many things

Cons:

Mattress and size of room

2026-11-04 • via Nuitee
J
June Edness • family_with_children • bm
8
Pretty good
Pros:

Good location... The room was a bit dated.. But clean and comfortable

Cons:

The carpet along corridors needed to be vacuumed..

2026-11-03 • via Nuitee
D
Daniela • solo_traveller • de
8
Pros:

Great location.
Nice recently renovated hotel with indoor pool and outdoor patio.
Our kids especially appreciated the delicious breakfast!

Cons:

Room indeed pretty small for four people and baggage.
At night, somewhat noisy neighborhood.

2026-11-03 • via Nuitee
I
Idis • family_with_children • pa
7
Cons:

Habitación pequeña, no incluye desayuno, costo muy elevado para lo que ofrece el hotel.

2026-11-03 • via Nuitee
S
Stacie • couple • us
8
2026-11-02 • via Nuitee
D
Dziurdzik • family_with_children • de
7
2026-11-01 • via Nuitee
P
Pilar Dinah • solo_traveller • us
9
2026-11-01 • via Nuitee
S
Stephanie • family_with_children • de
7
2026-11-01 • via Nuitee
V
Valerie • family_with_children • ca
10
2026-10-30 • via Nuitee
J
Juergen • family_with_children • de
9
2026-10-30 • via Nuitee
M
MARIA • couple • cr
6
Fue buena
Pros:

Lo céntrico y lo cerca del Metro

Cons:

La habitación que nos dieron no se veía hacia la calle tenía un andamio al frente

2026-10-30 • via Nuitee