Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Excellent location
Attentive staff
Good breakfast
Cons:
Small rooms
Inconsistent service
High parking fees

Categories

Cleanliness
7.48
Some guests mentioned that the rooms were small and outdated, impacting their overall impression.
Service
8.45
Several reviews highlighted the excellent service from the staff.
Location
8.99
The location was frequently praised as being excellent and convenient.
Room Quality
6.94
Multiple comments indicated that rooms were small and not well managed, affecting comfort.
Amenities
7.97
Facilities like the pool and breakfast service were generally well-received.
Value for Money
7.43
Guests had mixed feelings about value; while some appreciated it, others felt it could improve.
Food and Beverage
8.48
Breakfast was consistently praised for being excellent and diverse.
Overall Experience
7.45
Guests had a mix of good experiences but also noted several frustrating aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:06

Property Description

Central Location near Attractions
Located next to Maple Leaf Gardens in downtown Toronto, Holiday Inn Toronto Downtown Centre offers easy access to Eaton Centre and CN Tower. Just a short walk to the University of Toronto campus, our hotel is the perfect choice for both leisure and business travelers.

Comfortable Rooms with Modern Amenities
Our guest rooms feature free WiFi, flat-screen TVs, mini-fridges, work desks, in-room safes, and coffee makers. Whether you're here for work or leisure, we ensure a comfortable stay with all the necessary amenities at your fingertips.

Dining and Recreation Options
Indulge in delicious meals at The Carlton restaurant or unwind with a drink at Thirty Bar. Stay active at our gym, take care of business at the business centre, or host events with our meeting facilities and concierge services.

Book your stay at Holiday Inn Toronto Downtown Centre for a memorable experience in the heart of the city.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Location

Guest Reviews

7.9
Based on 13446 reviews
Cleanliness: 7.48
Service: 8.45
Location: 8.99
Room Quality: 6.94
Amenities: 7.97
Value for Money: 7.43
Food and Beverage: 8.48
Overall Experience: 7.45
S
s. • solo_traveller • tr
8
Pros:

Cleaning staff and lobby staff were very friendly

Cons:

Very small rooms

2026-10-17 • via Nuitee
L
Lafrance • solo_traveller • ca
10
2026-10-17 • via Nuitee
S
Shane • solo_traveller • us
8
2026-10-17 • via Nuitee
D
Daniel • family_with_children • mx
8
Pros:

La ubicacion y el personal

Cons:

Poder facturar el alogamiento ya que es por motivos de trabajo

2026-10-16 • via Nuitee
M
Maddy • couple • au
10
Great location and amenities
Pros:

Property had cooking utensils, washer & dryer, smart tv and balcony. Was located in down town, easy to get to places via public transport and walking.

2026-10-16 • via Nuitee
D
Dhaval • solo_traveller • au
8
2026-10-16 • via Nuitee
P
Peter • family_with_children • pl
7
Pros:

Excellent location, good breakfast, comfortable rooms with huge beds.

Cons:

Overpriced given its very basic equipment. The gym is spacious but lacking a larger variety of items for a proper workout. Some of the staff have been friendly, but unfortunately, not all of them; especially some of the security staff were impolite and almost rude. We were waiting more than 15 mins for our stored luggage when picking it up; one security staff took care of it but refused to offer a simple apology for the delay while we were rushing to the airport. Some basic training for customer service would be helpful.

2026-10-16 • via Nuitee
N
Nancy • couple • be
8
2026-10-15 • via Nuitee
L
Lisa • extended_group • gb
10
Great value for money hotel
Pros:

Great location...if you like walking , we walked it everywhere !
Loved the bar area , wished we used it more jn the evening..good priced too
Room was good

2026-10-15 • via Nuitee
A
Andreia • solo_traveller • br
9
Pros:

Localização, café da manhã e conforto das camas

Cons:

quarto pequeno

2026-10-14 • via Nuitee
F
FRANCESCA • couple • it
10
Hotel comodissimo per visitare Toronto. Pulito. Ottimi servizi
Pros:

Posizione
Pulizia

Cons:

Niente

2026-10-13 • via Nuitee
M
Mais • family_with_children • it
8
It was a very good experience
Pros:

The staff were amazing, breakfast was fabulous, the room is small but nice and clean, the Hotel location is great specially if you have a car, it will take less than 15 min to visit the famous attractions of Toronto City

Cons:

The Parking was a bit hectic on the premises, it takes a while to find an empty spot in the premises garage but overall it was good

2026-10-13 • via Nuitee
F
Francis • couple • ca
6
It was easy to check in and it wasn’t bad but could’ve been better
Pros:

Conveniently located. Close to most things

Cons:

Was kind of in a not so nice area and people were definitely smoking in the rooms

2026-10-12 • via Nuitee
D
Donna • family_with_children • us
10
Very nice
Pros:

The location was excellent! We were in Toronto attending a concert in the Beaches neighborhood and it was actually an easy drive to/from the hotel and venue. I very much appreciated the parking on the property. We also loved the well equipped gift store in the lobby.

2026-10-12 • via Nuitee
C
Carlos • solo_traveller • es
8
Pros:

La cómoda ubicación, la limpieza y las camas que permiten un descanso excelente.

2026-10-12 • via Nuitee
H
Hayley • solo_traveller • ca
10
2026-10-12 • via Nuitee
B
Benedicta • couple • ca
9
2026-10-12 • via Nuitee
A
Anne • couple • gb
8
Comfortable and in good location
Pros:

A good location and a comfortable room.

Cons:

Noise from building and scaffolding outside

2026-10-12 • via Nuitee
A
Arifin • solo_traveller • sg
8
Pros:

location

Cons:

nothing

2026-10-12 • via Nuitee
M
Marino • couple • hr
8
2026-10-12 • via Nuitee