Holiday Inn Express Washington DC East- Andrews AFB by IHG

Hotels
Holiday Inn Express
7.6 (579 reviews)
5001 Mercedes Boulevard , Camp Springs , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Poor food quality

Categories

Cleanliness
6.56
Rooms could have been cleaner, with reports of cobwebs and dirty vents.
Service
8.53
Staff was friendly and accommodating during the stay.
Location
9.07
Great location, convenient to attractions and events.
Room Quality
7.52
Rooms were comfortable but had issues like drainage problems and outdated decor.
Amenities
7.55
Basic amenities offered, but there were issues with the elevator.
Value for Money
8.01
Mixed feelings; decent for the price but felt some services were lacking.
Food and Beverage
5.56
Breakfast options were lacking and disappointing.
Overall Experience
8.03
An average stay with both positive and negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:37

Property Description

Convenient Location
Located less than 2 miles from Andrews Air Force Base and minutes away from Washington, D.C., our hotel in Camp Springs, Maryland, is the perfect choice for both business and leisure travelers.

Amenities Galore
Holiday Inn Express offers complimentary on-site parking, a refreshing pool for a leisurely swim, and a well-equipped fitness center for your workout needs. Stay connected with our wired and wireless internet access, and take advantage of our business center for any work requirements.

Easy Access to Attractions
With the Branch Avenue Metro station just a short walk away, exploring all that Washington, D.C., has to offer is a breeze from the comfort of Holiday Inn. Book your stay now for a seamless blend of convenience and comfort.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DCA

Location

Guest Reviews

7.6
Based on 579 reviews
Cleanliness: 6.56
Service: 8.53
Location: 9.07
Room Quality: 7.52
Amenities: 7.55
Value for Money: 8.01
Food and Beverage: 5.56
Overall Experience: 8.03
S
Sia 3328 solo_traveller us
3
Pros:

The staff was nice.

Cons:

This is the first outdated Holiday Inn Express I've ever stayed in, and it was a very disappointing experience. The carpet in the hallway leading to our room was filthy, and the furniture in the room was worn and outdated. The bathroom sink was dusty and dirty, which made the room feel unclean overall.

I was genuinely surprised to see a Holiday Inn Express in this condition. The pool area looked neglected, with old, broken tables and umbrellas that made it uninviting. Unfortunately, the breakfast was disappointing as well.

The only reason I stayed was because I wasn't sure how long it would take to receive a refund if I checked out early. Otherwise, I would have left and found another hotel. Overall, this stay did not meet the standards I've come to expect from Holiday Inn Express, and I would not recommend this location.

2026-07-22 via Nuitee
T
Tarique Aslam Qureshi solo_traveller us
9
Pros:

I was super impressed by their front desk officer Allison who helped me when I was badly stuck somewhere. I needed to use printing service but was struggling. She helped me for hours to ensure that my work completes in time. I am grateful to her.

2026-07-08 via Nuitee
T
Thurman couple us
10
Great
Pros:

Nice

Cons:

Quite

2026-07-07 via Nuitee
A
Akeem family_with_children us
10
2026-07-06 via Nuitee
B
Brenda family_with_children us
8
2026-06-27 via Nuitee
P
Paul solo_traveller us
8
2026-06-26 via Nuitee
C
Christine couple us
10
2026-06-23 via Nuitee
A
Adriana couple us
10
Pros:

Good atención

Cons:

All good

2026-06-21 via Nuitee
V
Vanetta solo_traveller us
8
2026-06-18 via Nuitee
S
Shirley solo_traveller us
1
Stay Anywhere Else
Pros:

The swimming pool was really the only good thing about staying here.

Cons:

The staff were unfriendly and treated us like an inconvenience. The first room upon arrival was a complete disaster. The ac units are completely outdated and it was broken. The refrigerator was also broken and would not get cold. The shower rod was hanging so it was impossible to shower. They only gave us 2 towels for 3 people for 2 nights. When we went down to the desk to address the issues we were met with attitude. They even called maintenance and they were not going to give us another room until the maintenance man told them it was impossible for us to stay there. The next room also only had 2 towels and the ac barely worked. When we asked for more towels the hostess made the statement "Ohhhh you're the towels lady"! We felt discriminated against for being the only white family in the hotel and treated like we were burdens. And side note...the entire hotel smelled like Marijuana and we caught staff just smoking blunts on the property....Marijuana is for adults to enjoy and children should not be subjected to it. We paid 434$ for a 2 night stay for this mistreatment and inconvenience. I will never recommend Holiday inn express to anyone. The Hampton Inns have much better properties and staff. We were very dissatisfied as this was a major trip for our son. He had never experienced DC and this ruined the whole experience.

2026-06-17 via Nuitee
R
Robert family_with_children us
9
Pleasant, restful and peace of mind
Pros:

Location, clean. Area seemed safe and secure

2026-06-16 via Nuitee
A
Angela couple ch
8
2026-06-11 via Nuitee
M
Mary couple us
10
Great stay and location
Pros:

Cleanliness and breakfast buffet

Cons:

N/A

2026-06-09 via Nuitee
D
Diego solo_traveller co
2
No volveria
Pros:

quizas el proceso de chekout

Cons:

Me demoré más de 3 horas para hacer el check in, me tocó hacer otra reserva porque no estaba a nombre de la empresa por la que iba y apenas les dije eso, cancelaron la reserva original y al final nos tocó asumir el pago de una noche, sabiendo que yo si me quedé en ese hotel, además muy desaseado, olia a humedad, la plancha dañada, el servicio muy regular

2026-05-27 via Nuitee
B
BARRY solo_traveller us
7
2026-05-26 via Nuitee
S
Seija extended_group fi
8
Pros:

Mukava henkilökunta varsinkin aamupalalla, sijainti hyvä

2026-05-20 via Nuitee
T
Tonya family_with_children us
10
Pros:

Everything!

Cons:

Nothing!

2026-05-19 via Nuitee
B
Bottoms solo_traveller us
9
Pros:

The staff was nice and friendly

Cons:

The hot tub didn't work, everything else was good.

2026-05-18 via Nuitee
O
ottov391 Business
10
Great Customer Service
Pros:

We booked this hotel for one of our tour groups in DC and it was a great stay. The salesperson, Clarisha is one of the best we work with. Thank you!

2026-05-15 via Tripadvisor
J
Joe Hawk solo_traveller us
9
2026-05-13 via Nuitee