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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Business center
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Heating
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Terrace
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Family rooms
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Pets allowed
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Hiking
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Lift / Elevator
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Fishing
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Cycling
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Bar
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Meeting/banquet facilities
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Canoeing
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Games room
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Table tennis
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Billiards
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Non-smoking throughout
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Board games/puzzles
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Minimarket on site
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Snack bar
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ATM/cash machine on site
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Heated pool
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Electric vehicle charging station
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Indoor pool
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Toilet with grab rails
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Indoor play area
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Kid-friendly buffet
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Outdoor furniture
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Sun loungers or beach chairs
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Picnic area
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Wine/champagne
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Shallow end
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Badminton equipment
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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CCTV outside property
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CCTV in common areas
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Delivered food - securely covered
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Indulge in Comfort and Convenience
Featuring an indoor saltwater pool and free WiFi, Best Western Plus Leamington Hotel & Conference Centre is the perfect choice for your stay.
Luxurious Room Amenities
Each room is equipped with a refrigerator, cable TV, and a coffee maker for your comfort. Enjoy the convenience of free toiletries and a work desk during your stay.
Dining and Recreation Options
Savor a delicious meal at the on-site restaurant offering a variety of dishes. Stay active at the fitness centre or unwind in the atrium with billiards tables.
Book your stay now at Best Western Plus Leamington Hotel & Conference Centre for a memorable experience.
Please note that the pool is open from 8 am to 11 pm daily. However, the waterslides only operate at select times. Please contact the hotel for hours of operation. If accessing the waterslides, there is an additional fee of CAD 10 per room per day.
Important: The Queen Room with Two Queen Beds and the Deluxe King Room with Sofa Bed are accessible by stairs only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Guest Reviews
Old, tired, and dirty. Lacking maintenance.
The only thing really going for it is the proximity to Pelee National Park and thankfully, at least the sheets were clean.
We stayed at the hotel twice for 3 nights, June 8, then again on June 10, & 11.
This hotel is mediocre at best. Our first was Room 203 and it was worn and completely stripped of everything. We had to call the front desk to even have a box of Kleenex sent up. The one in the bathroom was completely empty. So if the room was serviced, why wasn't it replaced?
There were no usual hotel paperwork. eg., where the ice machine is located. General hotel instructions, etc. There was no channel sheet for the TV to help guests find anything. Not even a single pen and notepad. Even the "do not disturb" door hanger was missing from the door.
The desk chair in the room has ripped vinyl on both the back and the seat. It's 100% worn out.
When we arrived on Monday afternoon, in the hallway outside Room 201 was a dirty dinner plate with cutlery sitting on the hallway floor. Clearly someone had ordered room service then just set the plate outside in the hall. The problem even on Tuesday morning when we checked out the plate was still there. Housekeeping had delivered supplies to our room next door and must have walked past the plate multiple times, but left it there. Nothing screams a hotel staff thinking, "THAT'S NOT MY JOB" than that.
When we finally found the ice machine in the stairwell on the 3rd floor, it works fine and I'd give kudos for the Water Bottle Refill Station beside it. Problem is that the "Filter" light was on for the entire week. What's the point of providing a bottle refill station to obtain clean drinking water, then not be bothered to service it and change the filter?
Our 2nd stay of 2 nights was Room 221. Better except there was no hot water. I called the front desk 10 pm to report it. I did finally figure out the hotel's hot water tank must be at the other end of the building.
Pool table & food
Room card had to be reset after 48 hours
Rooms are clean and well stocked. This is my third time staying here. I have also visited January 2018 and January 2023. The amenities are great, especially those offered inside the atrium. The pool needs to be maintained much better in all regards. I had to ask for towels to be restocked multiple times in the pool area even with two employees present in the area. One employee manages the line for the water slides while the other is meant to be monitoring the pool but they never intervene when any rules are broken. At one point there were 4 adults with beverages in the pool (one in a Yeti, two in cans, and one red solo cup) when the rules clearly state otherwise. Most of the families visiting were incredibly rowdy and disrespectful to other guests. Another rule says “no toys or objects” with various pictures as examples. I personally don’t care about regular pool floaties and toys but one family was using a remote controlled water torpedo that could have easily gotten caught in someone’s hair while an employee stood next to them and watched. There were children climbing up the slides when the slides were closed because families just do not care about the rules and the hotel staff do not care about enforcing them.
The hotel’s location was very convenient, especially because it was close to Point Pelee National Park, which was a big advantage for my family.
Unfortunately, my recent stay was disappointing. Upon arrival, the check-in process was extremely slow. Even though I was the next guest in line, it took over 15 minutes before I was assisted. The receptionist appeared very slow handling a simple check-in process, which was frustrating after arriving at the hotel.
In addition, the shampoo in the room was empty, and I had to go down to the reception myself just to request a refill, which was inconvenient.
Lastly, the Wi-Fi service was very poor. Although I was able to connect to the network, the internet was unusable because I could not browse properly. Advertising Wi-Fi service is meaningless if it does not function reliably.
Excellent proximity to Point Pelee National Park.
Average rooms (dark, somewhat dated, but clean enough), average service, and no complementary breakfast. For $229 dollars, I expect breakfast to be included, not an extra $20 per person.
Water pressure below average. Washroom needs updating. Furniture needs replacing.
This is our third stay here. The good: very nice staff, the rooms need updating but they are clean, close to Pelee Point. A few things we didn't like. The attached photo shows the "patio" of the patio room we booked. Uh, no. They no longer offer free breakfast but you can pay for breakfast and you are served. The pool was closed for the entire time we were there.
Convenient to Point Pelee but our room for me and my wife cost C$355 per inight for 4 nights, way over-priced. Ask for a room with daylight. Half the rooms face a dreary ping pong area with no daylight, depressing. No free breakfast. Our heater and thermostat did not work so we froze. No guest laundry.
The staff here are amazing! So friendly and helpful!
Breakfast was late. Food ready at 715am
The activities for kids
How when my kid and her friend asked for the arcade to be turned on they said gives us your change and they can pick out a pack of gum. I don’t understand why because they wanted to play the arcade. They had $10 between the two of them and the ladies just said give me your change so $10 for two packs of gum, not happy about that. Why couldn’t they just go to the arcade on for my kids?
Bright and clean and the beds were very comfortable.
It would be nice to have a larger tv in the Atruim over the fireplace. Also it was difficult to get a signal. Or wifi
But it’s ok I didn’t need to be on my phone
Hotel was clean and price was reasonable but be aware that the pool slides are limited to small children only. It use to allow anyone to use but changed this year to certain height. Will not return as we use to go every year with the grandchildren.
The pool was cold and the pool room was cold. The reason why booked the hotel is the reason the experience was poor
Great staff and lots to do for kids! Staff let my mother in the room early to decorate so it would be a nice surprise for when me and my daughter showed up for her birthday.
Could’ve been a bit cleaner but wasn’t horrible, was not too happy about the water slide hours it should be opened Sundays as well at least and only 2 of the arcade games worked.
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