Quality Inn

Hotels
Choice Hotels International
7 (862 reviews)
950 Sixth St East, 9th Ave and Sixth St East, Owen Sound, Ontario, N4K1H1 , Owen Sound , CA

Pets allowed

Facilities

Free breakfast
Meeting rooms
Fireplace in lobby
Free WiFi
24-hour front desk
Garden
Sauna
Continental breakfast
Conference space
Fireplace in lobby
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Uncleanliness
Construction noise

Categories

Cleanliness
5
Several reviews pointed out unclean beds and areas, with specific mentions of dirt and mold.
Service
8.5
Many reviews highlighted friendly and helpful staff, though there were some instances of unprofessional behavior.
Location
8.5
Multiple guests appreciated the hotel's location as convenient and desirable.
Room Quality
6
While some rooms were described as spacious, others faced issues with unavailability of basic amenities and construction.
Amenities
6
Amenities suffered due to construction, with complaints about the hot tub and pool area.
Value for Money
7
The overall value is perceived as fair considering location and some amenities.
Food and Beverage
8
Breakfast received positive feedback, although the dining area was noted to be cold.
Overall Experience
7
Mixed reviews suggest that while there are many positives, significant issues detracted from the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:45

Property Description

Recreational Amenities and Fitness Center
Indulge in the sauna and 24-hour fitness center for a relaxing getaway at Quality Inn.

Dining Experience
Savor delicious meals at Kincaids Restaurant or kick start your day with a complimentary continental breakfast.

Convenient Amenities
Experience comfort with complimentary Wi-Fi, a lobby fireplace, and a reception hall. Plus, enjoy perks such as free parking and a business center.

Book your stay at Quality Inn and make the most of your time in Owen Sound!

Important information:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • At check-in, guests must provide a record of full COVID-19 vaccination.
  • The COVID-19 vaccination record requirement applies to all guests aged 18 and up.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Sustainability Certifications

    Green Key Global

See all policies

Location

Guest Reviews

7
Based on 862 reviews
Cleanliness: 5
Service: 8.5
Location: 8.5
Room Quality: 6
Amenities: 6
Value for Money: 7
Food and Beverage: 8
Overall Experience: 7
C
Chris couple be
2
Pros:

Niks

Cons:

Ten eerste.. het is een bouwwerf, parking een modderpoel, receptie is in de zogenaamde ontbijtruimte, receptie bijna onvindbaar net zoals het motel, ligt naast een fabriek in een doodlopende straat onder de naam van Spark (Hilton) wij hebben dus ook onmiddelijk geannuleerd, we wilden een motel, geen bouwwerf waar trucks ook op modderparking rondrijden, ze zouden beter dicht blijven tot de opening in augustus

2026-06-20 via Nuitee
E
Elizabeth solo_traveller ca
5
Good rooms in a construction zone.
Pros:

The rooms were recently renovated, clean, comfortable and remarkably quiet considering the construction that continued well into the evenings and throughout the weekend. The staff were nice. We were always able to get parking.

Cons:

This hotel is undergoing a major renovation. All of the common areas were in a construction zone. No pool. Bagged breakfast that you could bring back to your room. Price seemed high considering this.

2026-06-20 via Nuitee
A
Andrews couple ca
2
Terrible! This hotel should not be open during construction.
Pros:

Nothing!

Cons:

The whole property, inside and outside was under construction. The restaurant was closed. The pool was closed. The included breakfast was in a bag and had to walk through the construction to pick it up. Fire alarm was set off by the construction crew at 9am. Had to leave early due to the paving crew needing us to move our motorcycle.

2026-06-14 via Nuitee
A
Amanda solo_traveller ca
1
2026-06-11 via Nuitee
D
Douglas couple us
7
2026-06-10 via Nuitee
R
Ruta solo_traveller ca
8
Construction site
Pros:

Staff was friendly and efficient. Room was recently renovated

Cons:

Hotel was under major construction. I should have been made aware of that when I booked. I received an email saying the pool was not available because work was being done. What an understatement!

2026-06-09 via Nuitee
L
Leah couple ca
6
The room was clean and comfortable
Pros:

It’s under Reno’s, can’t use the pool or hot tub.

2026-06-08 via Nuitee
M
MATT extended_group ca
4
Chaotic
Pros:

Entire building was under construction it seemed

Cons:

People were still
Working on the construction as late as 10PM

2026-06-02 via Nuitee
V
Vahrig couple ca
6
2026-05-29 via Nuitee
P
Pan couple ca
10
2026-05-26 via Nuitee
L
Loukia solo_traveller ca
10
2026-05-24 via Nuitee
S
Scheuermann solo_traveller ca
7
2026-05-24 via Nuitee
D
Donna solo_traveller ca
1
Not worth the price we paid
Pros:

Absolutely nothing

Cons:

They failed to inform customers at booking that the a large part of the hotel was under construction

2026-05-18 via Nuitee
M
Mark solo_traveller ca
5
Pros:

Rooms were very clean and comfortable.

Cons:

It’s under a major reno. Advertised free breakfast, couldn’t even get a coffee.

2026-05-15 via Nuitee
S
Sherri solo_traveller ca
4
Call before you book
Cons:

Major renovations going on so no pool, no jacuzzi, no breakfast, phone didn't work-had to go down to the makeshift front desk, no wifi access on TV. When asked staff, they didn't know how to fix it.
Supposed to have a deluxe king WITH a pull out sofa...no sofa so 1 if us slept on extra pillows lined up on the floor.
In front of the Superior Court so less than stellar for safety and security.

2026-05-14 via Nuitee
R
racco solo_traveller ca
10
2026-05-14 via Nuitee
D
Dorothy Helen couple ca
9
We enjoyed our stay, the room was excellent.
Pros:

Close to our destination.
Room was excellent.

Cons:

Large amount of construction equipment, crews on site

2026-05-11 via Nuitee
M
Margo family_with_children ca
4
Quite disappointed. Fortunately the room was fine.
Pros:

The room was fine and clean.

Cons:

Online the facilities were very misleading. It said due to renovations the pool could not be used. In actuality, there was nothing available. No proper breakfast (just a brown bag handed out through a hole in the wall containing a muffin, yogurt and orange juice). There was no ice machine to be found on either floor. No elevator.

2026-05-09 via Nuitee
D
David couple ca
2
Very disappointing experience!!
Pros:

The bathrroom door doesnt close properly. The phone system to call the front desk didnt wirk properly. There was no hair dryer in the room and i inquired at 815 am. I was told that the mgr had not arrived yet and he would call me upon his arrival. No call we had to gobto the desk to ask again. I had to call using my cell phone as the room phones dont connect tonthe front desk. Upon checkout the desk managers response was Oh Well. Sorry.
Wow!??!!!!!

2026-05-04 via Nuitee
J
Janet solo_traveller ca
5
Cons:

Renovations.

2026-05-02 via Nuitee