Bob W Munich Old Town

Hotels
8.2 (3197 reviews)
Baaderstraße 1 , Munich , DE
+49 30 25559450

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Clean rooms
Good digital approach
Cons:
Small rooms
Limited staff
Food service issues

Categories

Cleanliness
7.93
The room was clean, but several maintenance issues were reported.
Service
9.2
Standard quality for this hotel tier, but issues with accessibility and staff response time were noted.
Location
9.44
Excellent location; close to major attractions.
Room Quality
7.39
Rooms were generally small and had some issues, such as broken windows.
Amenities
7.92
Limited amenities; no tea or coffee making facilities.
Value for Money
8.38
The price reflects the location, but some amenities fell short.
Food and Beverage
6.93
Breakfast arrangements were confusing and not satisfactory.
Overall Experience
8.4
Good experience overall, but several areas need improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 06:09

Property Description

Modern Design & Convenient Location
This design hotel in central Munich offers modern rooms with free WiFi and excellent transport connections, just one S-Bahn stop from Marienplatz city centre.

Boutique-Style Urban Rooms
The boutique-style rooms at HOtello Lehel combine urbanity and understatement, providing a unique and stylish accommodation experience. Enjoy free WiFi and complimentary bottled water during your stay.

Organic Buffet Breakfast & Parking
Start your day right with an organic buffet breakfast featuring a wide selection of regionally sourced products. Convenient parking is available at the neighbouring Isarparkhaus car park, making your stay hassle-free.

Experience the perfect blend of style, comfort, and convenience at HOtello Lehel. Book your stay now to enjoy all these fantastic amenities!

Important information:

Please note that there is no air conditioning available.

Housekeeping service is only offered for stays of more than 7 nights.

There’s no front desk or physical key at the property, so checking in online is the only way to get your access

Breakfast is served at a nearby local café, handpicked by Bob W.
Breakfast opening hours:
Monday to Thursday: 08:00 - 22:00
Friday to Saturday: 08:00 - 23:00
Sunday and Bank Holiday: 08:00 - 21:00Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MUC

Location

Guest Reviews

8.2
Based on 3197 reviews
Cleanliness: 7.93
Service: 9.2
Location: 9.44
Room Quality: 7.39
Amenities: 7.92
Value for Money: 8.38
Food and Beverage: 6.93
Overall Experience: 8.4
W
Walter • solo_traveller • de
1
Nie wieder BOB W.
Pros:

Nie wieder Bob W. Sobald ein Anliegen dringend wird, scheitert das rezeptionslose Konzept kläglich. Es gibt niemanden vor Ort und niemanden am Telefon. Man verliert kostbare Zeit damit, sich selbst um Lösungen zu kümmern.

Konkret bin ich mit Koffer angereist, rund zwei Stunden vor dem Check-in. Die Schließfächer, die als Gepäckaufbewahrung beworben werden, waren alle belegt. Als Alternative blieb nur ein offener Raum im Eingangsbereich, in dem man sein Gepäck unbeaufsichtigt abstellen soll. Das ist keine sichere Aufbewahrung. Gleichzeitig zeigte das System mein Zimmer als verfügbar an, die Tür ließ sich aber nicht öffnen.

Am Telefon ging niemand ran. Im Chat kamen nur Bot-Antworten, erst eine Anleitung für die vollen Schließfächer, dann ein pauschales „Sorry“. Ein Mensch meldete sich erst rund sieben Stunden später. Aber da alle Kommunikation in einem Chat ist, weiß man zunächst auch nicht, ob es eine echte Person ist oder wieder ein Chatbot nur von einem anderen Server. Er fragte, was denn das Problem gewesen sei, obwohl alles im Chatverlauf stand. Danach kam der Hinweis auf „First come, first served“. Einen Service zu bewerben, der genau dann nicht verfügbar ist, wenn man ihn braucht, und das mit Textbausteinen abzutun, ist für Geschäftsreisende inakzeptabel.

PS: auf dem Nachttisch unter der Fernbedienung war ein ein getrockneter ekliger Fleck. Die Fernbedienung hat das Servicepersonal wohl noch nie zur Seite geräumt.

2026-09-19 • via Nuitee
M
Markus • couple • de
8
Top Location
Pros:

Stadtnähe sehr gut

Cons:

Manchmal war das Türschloss beim öffnen sehr langsam

2026-09-19 • via Nuitee
ארז • solo_traveller • il
1
Pros:

את המיקום

Cons:

אין מזגן, מיטה לא נוחה

2026-09-18 • via Nuitee
A
Ana Flavia • couple • br
8
Cons:

Não ter ar condicionado

2026-09-18 • via Nuitee
D
Desiree • couple • nl
1
Geen aanrader
Pros:

Niets, het was veel te warm en dan is er een ventilator

2026-09-18 • via Nuitee
M
Monica • solo_traveller • de
8
2026-09-18 • via Nuitee
C
Claudia Serafina • couple • it
10
Consigliatissimo, ha superato le nostre aspettative
Pros:

Posizione ottima staff qualificato e pronto a qualunque richiesta

Cons:

Nulla era tutto bello

2026-09-17 • via Nuitee
D
Divisha • couple • ae
8
Comfortable and Convenient!
Pros:

We found it at the last minute and we loved the location! Train station was walking distance, all kinds of thing were at walking distance.

It was super easy to access our room. Very good for the price we paid, clean, comfortable and convenient!

2026-09-17 • via Nuitee
S
Steffen • solo_traveller • de
9
2026-09-16 • via Nuitee
J
Jakub • couple • nl
8
Good for short stays
Pros:

Location was quite central

Cons:

It felt like room could have more functions with that size

2026-09-15 • via Nuitee
R
Raghad • couple • sa
3
Modern concept, but unnecessarily complicated. Slow and ineffective customer support, no daily cleaning, inconvenient tr
Cons:

Unfortunately, our experience at Bob W Munich Old Town was disappointing, mainly because many basic hotel services are unnecessarily complicated.

Communication with the help center takes far too long. Responses are slow and often not as helpful or effective as you would expect, especially when you need immediate assistance.

Daily cleaning is not included in the booking. If you want additional cleaning, you have to go through a separate process and pay extra. Even something as basic as having the trash emptied is not straightforward—you need to contact them and arrange it.

Gym access is a few minutes away, and the gym itself is great. However, as a Bob W guest, you are treated somewhat like a second-class member. You don’t have access to some machines/equipment, and even when we asked for help, we were told we couldn’t use them.

The most bizarre part, however, is the digital room key. There is no physical reception desk, so you are completely dependent on your phone and internet access to enter your room. If the digital key stops working, there is no actual person on-site you can simply approach for help.

This happened to us: our digital key suddenly stopped working due to a technical issue, and we were locked out of our room. We spent around 30 minutes communicating with the help center while they tried to solve the issue remotely.

The concept may sound modern and convenient, but when something goes wrong, the lack of on-site support makes what should be a simple hotel stay unnecessarily frustrating.

2026-09-14 • via Nuitee
İnan • couple • hr
3
2026-09-13 • via Nuitee
C
Clarissa • solo_traveller • de
10
Es war ein gelungener Aufenthalt bei Bob, bis zum nächsten Mal
Pros:

Die Lage war perfekt , die Einrichtung und die Sauberkeit

Cons:

Nichts

2026-09-13 • via Nuitee
S
Sebastien • solo_traveller • ca
1
Pros:

Nothing

Cons:

Thiefs

2026-09-12 • via Nuitee
D
Davide • solo_traveller • it
3
Da evitare colazione per il costo soprattutto quello che ti fa paga al bar
Pros:

Camera discreta

Cons:

Sistema per chi non conosce bene applicazioni, complicata troppo elettronica per aprire porta etc
Da evitare assolutamente la colazione cara la somma dell'appartamento e carissima la differenza che ti fanno pagare al bar , che tra l'altro e lontano 700 MT
Deluso

2026-09-12 • via Nuitee
A
Adam • solo_traveller • au
7
Good location, very basic accommodation. Good for a solo traveller.
Pros:

Good location, clean room and linen.

2026-09-11 • via Nuitee
I
Ingrid • solo_traveller • de
8
Urlaub und Erholung
Pros:

Super gelegen und ruhige Lage schönesZimmer

2026-09-11 • via Nuitee
D
Danielle • couple • nl
9
2026-09-09 • via Nuitee
V
Vanessa • extended_group • de
8
Pros:

Lage ist sehr zentral und die Zimmer klein und sauber.

Cons:

Die Zimmer lassen sich leider schlecht lüften, daher war es im Sommer sehr warm.

2026-09-09 • via Nuitee
J
José • couple • es
8
Pros:

La situación

Cons:

No tenía climatización, pasamos calor

2026-09-09 • via Nuitee