Embassy Suites by Hilton Las Vegas

Hotels
Embassy Suites Hotels
8.1 (740 reviews)
4315 University Center Drive , Las Vegas , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Spacious rooms
Good breakfast options
Cons:
Dirty facilities
Long wait times
High parking fees
Issues with amenities

Categories

Cleanliness
5.85
Multiple reviews noted that the hotel was dirty and dusty, with rooms not up to par.
Service
8.35
While some guests enjoyed the staff's friendliness, others reported a lack of helpfulness and long wait times.
Location
9.85
Location was appreciated, particularly by guests who dislike noise and crowds, avoiding the chaos of casinos.
Room Quality
9.35
Guests liked the spacious clean rooms, although one complaint noted an issue with the sink.
Amenities
8.85
Guests appreciated some amenities like breakfast and drinks, although the pool was closed.
Value for Money
6.85
Guest sentiments about pricing were negative, feeling that $350 a night was not justified given the overall experience.
Food and Beverage
7.85
Breakfast was enjoyed but there were specific complaints about the quality of some food items.
Overall Experience
7.85
Despite some positives, the overall sentiment was greatly affected by cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:08

Property Description

Convenient Location
Situated across from the University of Nevada Las Vegas and just minutes away from the vibrant Las Vegas Strip, the Embassy Suites Las Vegas offers the perfect blend of proximity and tranquility.

Spacious Suites and Amenities
Each suite at the hotel is thoughtfully equipped with 2 flat-screen TVs, a microwave, and a refrigerator. The separate living area provides ample space for relaxation, complete with a large work desk. Guests can also enjoy the outdoor pool, full-service business center, and on-site gym.

Delightful Dining Options
Start your day with a delicious cooked-to-order breakfast and unwind in the evening with complimentary snacks at the Three Palms Café. The hotel also offers an evening reception for guests to mingle and enjoy continental cuisine.

Book your stay at Embassy Suites Las Vegas for a memorable and comfortable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 24.99 per day.

Location

Property Accessibility

Total Disability Score: 76.29
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type: Electric, regular
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 14
  • Room Max Guests Number: 4
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.1
Based on 740 reviews
Cleanliness: 5.85
Service: 8.35
Location: 9.85
Room Quality: 9.35
Amenities: 8.85
Value for Money: 6.85
Food and Beverage: 7.85
Overall Experience: 7.85
S
Susan extended_group it
10
Top 🔝 fantastico
Pros:

Tutto

Cons:

Nulla

2026-05-20 via Nuitee
F
Francesco solo_traveller it
6
2026-05-20 via Nuitee
D
Dragos solo_traveller gb
9
Pros:

Very spacious rooms. Good location, very close to the airport.

2026-05-19 via Nuitee
L
Lara solo_traveller us
8
Pros:

The room and the breakfast

Cons:

The elevators were slow and at times only one worked. There was no serivce elevator for workers. We all had to share

2026-05-18 via Nuitee
R
RGerler couple us
1
AVOID THIS HOTEL IF YOU VALUE FAIR TREATMENT.
Pros:

Early check in fee of $75 was waived.

Cons:

AVOID THIS HOTEL IF YOU VALUE FAIR TREATMENT.
I was charged a $300 smoking fee based solely on an in-room sensor reading, despite the fact that neither my wife nor I smoke. I have never smoked in my life and cannot tolerate cigarette smoke.
What was most concerning was not just the charge itself, but the hotel management’s refusal to conduct any meaningful investigation. No physical inspection findings were provided, no evidence of smoke odor or residue was presented, and management repeatedly insisted their sensor system was “incapable of error.”
However, the report they provided contained inconsistencies that they could not explain. For example, the sensor report claimed the room temperature was 86 degrees, even though the thermostat had been set to 68 well before the alleged event. That raises serious concerns about the reliability of the system they are using to impose expensive penalties on guests.
Hotels should not be charging customers hundreds of dollars based entirely on questionable automated sensor data without corroborating physical evidence or a proper investigation.
In addition, the property itself appears outdated and poorly maintained. Based on my experience, I would strongly recommend that travelers choose another hotel.

2026-05-16 via Nuitee
J
Janet couple us
8
The property personal should be taken care of how they treat the client.
Pros:

Breakfast and the happy hour 👍🏽

Cons:

Customer service, was not good. Not very kind at the front desk.

2026-05-16 via Nuitee
E
Escape47035434778 Couples Nashville, Davidson County, Tennessee
2
AVOID THIS HOTEL IF YOU VALUE FAIR TREATMENT.
Pros:

I was charged a $300 smoking fee based solely on an in-room sensor reading, despite the fact that neither my wife nor I smoke. I have never smoked in my life and cannot tolerate cigarette smoke.
What was most concerning was not just the charge itself, but the hotel management’s refusal to conduct any meaningful investigation. No physical inspection findings were provided, no evidence of smoke odor or residue was presented, and management repeatedly insisted their sensor system was “incapable of error.”
However, the report they provided contained inconsistencies that they could not explain. For example, the sensor report claimed the room temperature was 86 degrees, even though the thermostat had been set to 68 well before the alleged event. That raises serious concerns about the reliability of the system they are using to impose expensive penalties on guests.
Hotels should not be charging customers hundreds of dollars based entirely on questionable automated sensor data without corroborating physical evidence or a proper investigation.
In addition, the property itself appears outdated and poorly maintained. Based on my experience, I would strongly recommend that travelers choose another hotel.

2026-05-15 via Tripadvisor
L
Lars solo_traveller se
8
2026-05-14 via Nuitee
S
Stefan extended_group de
9
2026-05-12 via Nuitee
I
Iedema couple us
10
2026-05-12 via Nuitee
M
Manoj Kumar solo_traveller us
9
2026-05-10 via Nuitee
J
Jakub family_with_children pl
8
Pros:

dobre śniadanie, brak kasyna w hotelu

2026-05-09 via Nuitee
J
Jacques family_with_children fr
1
Cons:

Cet établissement est de basse qualité, il propose à des prix très élevés un service extrêmement médiocre. L’accueil a été épouvantable. La chambre est très médiocre. Je suis étonné que Hilton puisse mettre son nom sur cet établissement car il lui fait beaucoup de tort.

2026-05-09 via Nuitee
C
Cory solo_traveller us
8
Pros:

Location was clean

2026-05-09 via Nuitee
S
Shutes family_with_children us
9
Quality room and location without fussiness or excess costs.
Pros:

The room was very clean and updated. It worked very well for our family.

Cons:

Not much, it was very nice.

2026-05-07 via Nuitee
D
Dariusz extended_group pl
10
Pros:

Okiiiii

Cons:

Oookkiii

2026-05-07 via Nuitee
S
Sander family_with_children nl
1
2026-05-05 via Nuitee
J
Juliana solo_traveller co
8
2026-05-03 via Nuitee
S
steve couple gb
8
Very nice hotel close to the airport - not far from all the action too - room was very comfortable
2026-04-30 via Nuitee
L
Lillie solo_traveller us
10
Pros:

The bartender doThe happy hour was nice , kind and friendly.
The gentleman who makes the omelets very nice.Funny said jokes while you stood in line, so it wasn't too boring.The food was really, really good.He made your food the way you asked for it

Cons:

The elevator closest to the bar, sometimes it works, sometimes it doesn't and what it does work if you're at the 2nd floor and you're asking it for it to come up, it goes all the way up to the 6th floor and then comes back down so I don't know if they have it set for a different time to work or what's going on?But that was the only issue in the hotel at all. The other thing is, I think there should be a staircase inside the building.Because it's not really sure where the staircase is.Unless you ask

2026-04-28 via Nuitee