Francis Hotel Bath

Hotels
8.8 (3849 reviews)
Queen Square , Bath , gb

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Fantastic location
Friendly staff
Cons:
Expensive drinks
Small room views

Categories

Cleanliness
8.76
Rooms were spotless, but wardrobe size issues were mentioned.
Service
9.23
Staff were welcoming, friendly, and attentive.
Location
9.27
Ideal central location, perfect for exploring Bath.
Room Quality
8.72
Comfortable beds and lovely hotel rooms; however, some rooms were reported small.
Amenities
8.75
Great hotel ambiance and well provisioned rooms, but some functionality issues noted.
Value for Money
8.21
Some complaints regarding service charges added on; drinks were pricey.
Food and Beverage
8.76
Excellent food and wine selection in the restaurant.
Overall Experience
8.73
A beautiful stay with many positive aspects; minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:59

Property Description

Indulge in Regency Luxury
Experience the charm of Francis Hotel Bath, nestled in historic Bath with uniquely designed bedrooms, some boasting four-poster beds and stunning city views.

Culinary Delights and Cozy Retreats
Unwind in well-equipped rooms with Plasma HD TVs, enjoy snacks at the bar/lounge, and savor Moroccan-inspired cuisine at Boho Marché restaurant. Breakfast offers a delightful mix of international and English classics.

Explore Bath with Ease
Conveniently located near Bath Spa Rail Station and iconic Georgian landmarks, the hotel is a perfect base to stroll to Bath's renowned attractions, shops, and markets.

Book now to revel in luxury and convenience at Francis Hotel Bath.

Important information:

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Inter-connecting rooms are available upon request only – please request at time of booking.

Please note that the credit card used to book must be presented on arrival. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.

All children under the age of 13 can stay free of charge when booking with 2 adults.

For any bookings with more than 7 rooms, this becomes a group and group terms and conditions will apply. The hotel will contact you to arrange for a group contract.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for £0 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 3849 reviews
Cleanliness: 8.76
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.21
Food and Beverage: 8.76
Overall Experience: 8.73
M
Ma Beatrice Louise couple ph
10
2026-06-13 via Nuitee
S
S solo_traveller nl
8
Gemengde gevoelens over sfeer hotel, geen echte klachten
Pros:

Ligging

Cons:

Vrij matig ontbijt, eetzaal erg ongezellig; bureaucratische ontvangst

2026-06-12 via Nuitee
L
Laura couple gb
10
A perfect little few days in a beautiful setting
Pros:

Was very clean and staff friendly

2026-06-12 via Nuitee
M
MICHELA couple it
10
2026-06-11 via Nuitee
L
Lesley couple us
9
2026-06-11 via Nuitee
J
Jane couple gb
10
Pros:

Beautiful hotel, flowers in the room were gorgeous

2026-06-10 via Nuitee
L
Linda couple gb
8
Love the hotel and Emberwood restaurant
Pros:

Great location and dogfriendly with parking. Great staff

Cons:

It wasn't clear the hotel car park had reopened so we paid fir parking in Charlotte Street parking but all was resolved in the end

2026-06-10 via Nuitee
A
Abby solo_traveller gb
10
Pros:

Lovely hotel in a great location, staff were very helpful and attentive

Cons:

Nothing

2026-06-10 via Nuitee
B
Barry solo_traveller gb
8
Old world charm
Pros:

Location

Cons:

Our room was a little smaller than expected … in the attic

2026-06-10 via Nuitee
P
Pat-arpa solo_traveller gb
10
2026-06-09 via Nuitee
A
April couple gb
10
Incredible hotel, amazing staff. Can’t wait to return.
Pros:

Everything.
We stayed the evening of our wedding and the hotel were incredible.
Big special mention to the gorgeous concierge guy who was just absolutely fantastic with my husband and I, and also our guests.
We had a lovely surprise in our room when we finished the wedding celebrations- it was all perfect. Thank you so much.

Cons:

Everything was perfect.

2026-06-08 via Nuitee
G
Guy extended_group gb
10
Very enjoyable stay in Bath.
Pros:

Location of the hotel and atmosphere within the hotel were both excellent. The man at the entrance ( with the cap!) was exceedingly helpful and very pleasant.

Cons:

Nothing!

2026-06-08 via Nuitee
L
Louis solo_traveller gb
10
2026-06-07 via Nuitee
G
Geoffery couple us
10
Can’t wait to come back
Pros:

Beautiful property, great restaurant, perfect location.

2026-06-07 via Nuitee
N
Nikita couple gb
10
2026-06-07 via Nuitee
C
Charlotte couple gb
9
2026-06-07 via Nuitee
A
Alice couple gb
10
Beautiful hotel in the centre of Bath, a real treat
Pros:

Beautiful renovation, excellent breakfast, staff were particularly friendly and thoughtful

Cons:

Smallest suggestion of pots of tea or coffee at breakfast rather than cups

2026-06-07 via Nuitee
H
Haroon couple gb
7
The Francis Hotel - good for an upmarket stay in Bath.
Pros:

The room was basic - good, nice and clean. The staff were very friendly and welcoming. The hotel is sited well in the centre of Bath, and didn't take long to reach by foot from Bath Spa railway station.

Cons:

It would be great if there were loads more vegan food options on the menu for breakfast, lunch and dinner!

2026-06-07 via Nuitee
E
Ellison Robert couple gb
2
2026-06-07 via Nuitee
E
Ellison Robert couple gb
4
Great location Staff could do better room was overpriced no working shower
Pros:

Location like a lot of other hotels are very central and easy access to all of Bath Central.

Cons:

We paid over £800 for 3 night
The bathroom shower was blocked so unable to use the shower correctly, even though we were reported it the first day to Recepcion maintenance guy did not appear , whilst checking in my credit card was debited £950
Straight away rather than waiting for us to see if we had any our expenses and then invoicing like other hotels now have to wait 14 days for balance to be returned after query ?

Not all, but some of the staff we found very abrupt and rude, whilst ordering a Diet Coke at the bar and then questioning if it was diet was abruptly told it is very directly and rudely.

Some of the Recepcion Staff again quite abrupt and direct when questioning them why they overcharged us for the rooms even though full payment was taken at the beginning of the trip

2026-06-07 via Nuitee