Macdonald Frimley Hall Hotel & Spa

Hotels
•
Macdonald Hotels & Resorts
7.7 (2932 reviews)
Lime Avenue, Off Portsmouth Rd , Camberley , gb
+44 344 879 9110

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Small rooms
Overpriced dining options

Categories

Cleanliness
7.16
Some reviews mentioned issues with room temperature and bedding quality.
Service
8.63
Staff are consistently described as friendly and accommodating.
Location
8.17
Convenient location with easy access to town.
Room Quality
6.62
Rooms described as very small and some issues with firmness of beds.
Amenities
8.15
Good facilities overall, though some amenities need improvement.
Value for Money
7.61
Mixed reviews on pricing compared to offerings; some found dining overpriced.
Food and Beverage
7.16
Breakfast appreciated, but mixed feedback on quality of dinner.
Overall Experience
8.13
General satisfaction among guests with some noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:59

Property Description

Luxurious Spa Facilities
Indulge in relaxation at the 17-metre indoor pool, sauna, and steam room. Pamper yourself with beauty treatments in one of the 5 treatment rooms.

Elegant Rooms with Premium Amenities
Experience comfort in air-conditioned rooms featuring satellite TV, private bathrooms, and complimentary mineral water. Upgrade to rooms with garden views and stylish mahogany furniture.

Culinary Delights and Refreshing Drinks
Savor a taste of Britain at the award-winning Linden Restaurant with a fine wine selection. Enjoy light bites and teas at the Gold Lounge, or unwind with cocktails at the Sandhurst Bar.

Come experience luxury and convenience at Maconald Frimley Hall Hotel and Spa. Book your stay now for a memorable getaway.

Important information:

The credit/debit card used to book a pre-paid rate must be presented to reception on arrival at the hotel. Please note that failure to do so will result in an alternative payment method being required.

There are restricted times for use of the pool by children under 16 years of age.

Kids splash times are between 9am until 10am & 4pm until 6pm.

Booking for Linden Restaurant is recommended before arrival, especially on Friday and Saturday evenings. You can use the Special Requests box when booking, or contact the property directly using the contact details provided in your confirmation.

All infants aged 2 years and younger stay free of charge in a cot/crib. Please note the maximum number of children's cots/cribs in a room is 1.

Guests are advised to book dinner in advance. Booking tables for breakfast and afternoon tea can be booked by the reception team upon check in.

Please note that the hotel doesn't accept any cash payments.

When booking 7 rooms or more, different policies and additional supplements may apply.

Dinner allowance is £25 per person towards food only per night.

Please note that the elevator is unavailable, guests must use the stairs.

The spa is closed on from 31/03/2025 to 01/04/2025 for refurbishment work.

Please note that the relaxation room will be closed until 11th April.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.7
Based on 2932 reviews
Cleanliness: 7.16
Service: 8.63
Location: 8.17
Room Quality: 6.62
Amenities: 8.15
Value for Money: 7.61
Food and Beverage: 7.16
Overall Experience: 8.13
P
Pam • solo_traveller • gb
1
Pros:

Thr room was decent, but thier was a issue with the bathroom sink, thr room was very hog even though i had windows open.

Cons:

The restaurant was very poor the food was not what i expected, it was tikka curry, the sauce was clearly out of a packet there was no flavour at all, the chicken was dry and was not in pieces like a chicken curry, it says it comes with nan, and i thought i was getting a full nan , but all it was 3 pieces that was not edible and dry. When it came to the bill i was shocked because 2 tikka curries with 2 free side cost £64, thats a day like robbery , and i was clearly scammed.
I wanted a drink at the bar , but there was a queue and the bar man was very slow, i mustve been in the queue for at least 20/30 mintues.

2026-07-25 • via Nuitee
B
Butler • family_with_children • gb
10
Beautiful building and surrounding area, clean rooms and very friendly staff
2026-07-25 • via Nuitee
J
jake • solo_traveller • gb
3
Dated. Poor value. Won’t go back. I was hoping it would be better than Premier Inn ….it wasn’t
Pros:

Location and grounds. Parking on site

Cons:

Dated. In need of refresh. Meals very poor. Dining area tiny and crammed. No tea making facilities in room.

2026-07-25 • via Nuitee
O
Owen • solo_traveller • gb
4
VERY POOR ROOM FACILITIES
Pros:

Beautiful place

Cons:

We booked a 2x double rooms online only to be contacted by the hotel and told that all they had left was twin rooms left. There were 3 of us so 1 room didn't matter about that but we asked if it would be possible to push the beds together and have new double bedding, the guy agreed and said he wasn't able to do it for us but we were more than welcome to and bedding would be supplied. Upon arrival unfortunately the guy had finished. The lady on reception basically flatly refused to give us any new bedding and said that it wasn't possible to push the 2 beds together. We were exhausted from working at Farnborough air show so just accepted her information. Upon getting to the room it was possible to move the beds so we did but had a quilt each.
Also they do not supply milk in the room for the tea or coffee, no sugar and no water. We were told to ask reception if we wanted milk and pay £5 if you want 1 bottle of water. For the cost of the room you would expect water and milk.
I have stayed in quite a few of the Mcdonald hotels but unfortunately this one let's them down badly. Tired rooms and unhelpful night receptionist. Such a shame as a beautiful old building with lovely grounds.

2026-07-24 • via Nuitee
M
Michelle • solo_traveller • gb
3
Very disappointed in unhelpful staff and didn’t feel as though I was wanted there
Pros:

Beautiful surroundings and clean

Cons:

Paid for a suite, air conditioning not working after three times of trawling down to reception from the top floor through the poorly signed maze three times was told to leave it for 20 mins each time. Still didn’t work ! Final time asked to be moved to something more suitable and comfortable initially told it was fully booked, turned out it wasn’t and was shown a room the opposite end of hotel. Was not offered help with bags so had to do the trip again. The room was basic but air con worked and was clean.

Breakfast was poor and staff offish. Very disappointing considering I paid a lot more for a very basic stay.

2026-07-24 • via Nuitee
P
Patrick • couple • gb
8
Quiet & pleasant stay
Pros:

Comfortable pleasant stay, good staff service

Cons:

Nothing

2026-07-24 • via Nuitee
A
Andy • couple • gb
8
Lovely stay at a lovely location fanatastic helpful staff!
Pros:

Lovely location beautiful property

Cons:

The room was a bit run down there had clearly been a water leak or something but it didn’t affect much apart from the cosmetic look! The beds were really uncomfortable and the pillows were awful

2026-07-23 • via Nuitee
K
Karen • solo_traveller • au
9
Lovely Stay
Pros:

Very helpful staff. Room was comfortable. Airconditioner worked well during the heat wave.
Great breakfast with many choices. Lovely garden to sit in. Relaxing ambience.

Cons:

Car parking. Often had to park around the back.

2026-07-22 • via Nuitee
E
Emily • solo_traveller • gb
10
2026-07-21 • via Nuitee
R
Rohit • couple • ae
8
2026-07-20 • via Nuitee
G
Geoffrey • family_with_children • gb
6
2026-07-20 • via Nuitee
R
Rohit • couple • ae
8
2026-07-20 • via Nuitee
A
andrew • couple • gb
9
2026-07-19 • via Nuitee
M
Malgorzata • family_with_children • gb
8
2026-07-19 • via Nuitee
M
Maria • solo_traveller • gb
5
Pros:

The room was a very good size and dinner was nice. The staff at dinner were very welcoming and professional.

Cons:

There were just a few things that didn't match what you would expect from a hotel like this, for example , some (not all!) of the staff were not particularly friendly, nothing felt very organised, when we went for a drink on the outside seating area, every table had dirty glasses and ashtrays on, bird poo all over the garden seats, in the morning there was litter all over the garden area, plug broken in the bedroom bathroom sink. Nothing was massively wrong with the hotel and we had a nice night but all these little things when you are paying over £100 spoil it slightly.

2026-07-19 • via Nuitee
E
Ewa • family_with_children • lu
9
Cons:

No air conditioning

2026-07-18 • via Nuitee
M
Mats • couple • se
8
A bit oldish but ok for the costs
Pros:

Ok bu the breakfast room was a bit small

2026-07-18 • via Nuitee
B
Bennett • extended_group • gb
8
Pros:

Great breakfast
Good tasty food at dinner
Nice to sit out for lunch on the lawn
Pretty grounds and a lovely hotel to look at generally
Good air-conditioning in the bedrooms
All very clean
Nice pool

Cons:

Staff service at evening meal was poor; they didn't seem very with-it, and service was extremely slow or non existent throughout our meal.

2026-07-18 • via Nuitee
C
Christina • family_with_children • gb
2
Dissapointed not up to standsrd
Pros:

No lifts very few handrails made getting to room arduous and worrying. Decor very tired..Bed uncomfortable.Very uneven surfaces in front of hotel made walking risky.
Outside tables covered in Ants ,tables not washed.
Very loud music prevented hearing colleague's conversation.Party and staff had no consideration for residents.
Food limited choice Tasteless.except the black pudding was delicious.
No tomatoes at breakfast.Fruit juice insipid.
Rooms not cleaned fully ,wardrobes too high could not reach hangers.
Tea and coffee facilities basic and miniscule biscuits size of a 50p.
Hotel not up to quality standards expected.
Hotel has nice surroundings.

Cons:

See above

2026-07-18 • via Nuitee
C
carol • solo_traveller • ch
6
Pros:

Le jardin etait magnifique

Cons:

Ils ne servaient pas le petit dej dans le jardin. Il fallait que l'on l'amene nous memes

2026-07-17 • via Nuitee