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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Garden
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Pets allowed
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Meeting/banquet facilities
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Packed lunches
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Spa/wellness center
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Non-smoking throughout
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Private parking
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Special diet menus - on request
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Kid meals
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Snack bar
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Heated pool
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Electric vehicle charging station
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Indoor pool
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Fruits
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Spa/wellness center services
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Steam room
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Beauty Services
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Fitness/spa locker rooms
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Yoga classes
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Manicure
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Pedicure
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Pool cover
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Fitness classes
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Personal trainer
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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24-hour security
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Key card access
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Mobile app for room service
Review Highlights
Categories
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Property Description
Luxurious Spa Facilities
Indulge in relaxation at the 17-metre indoor pool, sauna, and steam room. Pamper yourself with beauty treatments in one of the 5 treatment rooms.
Elegant Rooms with Premium Amenities
Experience comfort in air-conditioned rooms featuring satellite TV, private bathrooms, and complimentary mineral water. Upgrade to rooms with garden views and stylish mahogany furniture.
Culinary Delights and Refreshing Drinks
Savor a taste of Britain at the award-winning Linden Restaurant with a fine wine selection. Enjoy light bites and teas at the Gold Lounge, or unwind with cocktails at the Sandhurst Bar.
Come experience luxury and convenience at Maconald Frimley Hall Hotel and Spa. Book your stay now for a memorable getaway.
The credit/debit card used to book a pre-paid rate must be presented to reception on arrival at the hotel. Please note that failure to do so will result in an alternative payment method being required.
There are restricted times for use of the pool by children under 16 years of age.
Kids splash times are between 9am until 10am & 4pm until 6pm.
Booking for Linden Restaurant is recommended before arrival, especially on Friday and Saturday evenings. You can use the Special Requests box when booking, or contact the property directly using the contact details provided in your confirmation.
All infants aged 2 years and younger stay free of charge in a cot/crib. Please note the maximum number of children's cots/cribs in a room is 1.
Guests are advised to book dinner in advance. Booking tables for breakfast and afternoon tea can be booked by the reception team upon check in.
Please note that the hotel doesn't accept any cash payments.
When booking 7 rooms or more, different policies and additional supplements may apply.
Dinner allowance is £25 per person towards food only per night.
Please note that the elevator is unavailable, guests must use the stairs.
The spa is closed on from 31/03/2025 to 01/04/2025 for refurbishment work.
Please note that the relaxation room will be closed until 11th April.
A deposit may be required at the property.
Location
Property Accessibility
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Grabbing Handles: No
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: No
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
The staff were friendly, polite and welcoming. The receptionist was very helpful and even tried to see if we could be refunded our last nights stay. The rooms were lovely, bright, clean and smelt nice too. Spacious bathroom and comfortable beds.
The description of the hotel and grounds was misleading as the hotel was situated at the end of a residential street, the grounds were described as being expansive so you can walk around however this was not the case as the footprint is actually quite small. For a so called hotel spa, there were no bath robes in the rooms and the spa (actually a health club) is situated at the other end of the car park which you have to cross to get to.
Very basic TV options to watch, clean but leaky kettle and a coffee machine that didn't work. Not many plugs near the bed and doors slamming that could have been in the room they were so loud - if I didn't know better, I'd suspect the staff were testing the slamability.
My partner and I took the hotel up on their offer of afternoon tea at a discounted price of £25 each the tea was nice, the staff again were lovely, friendly and attentive.
The food promptly arrived followed by two engineers who decided that lunchtime was the perfect occasion to test the lights by turning them off leaving us in the gloom. The staff seemed as perplexed as us. You would imagine this sort of maintenance would take place after hours.
The hotel lacks casual areas to sit and relax and as we didn't fancy using the spa and based on our lunchtime experience, we decided to cut our visit short and leave a day early. The staff did try to see if we could be refunded but were unable to due to us booking through an external provider.
We chose this hote solelyl for its location - we had low expectations in terms of comfort and service as we usually stay at 5* luxury. The hotel room was however clean.
I won't comment on comfort as at the rate we paid I wouldn't expect any better
I would however encourage some focus on customer service from staff at reception and in the restaurant. The receptionist lacked welcome and rapport - was rather officious. Restaurant service was provided by very young adults who would benefit from some understanding of basic hospitality. Less said about the food the better I'm afraid
Staff were nice
Rooms dusty. Everything needs a proper clean. Behind beds etc etc. It's an absolute dust bowl
Der Eingangsbereich
Die Zimmer und das Restaurant waren doch sehr einfach und altmodisch bzw. überholt eingerichtet.
Abendessen war um 20 Uhr nur noch Snackkarte im Angebot, die Kellnerin war relativ unfreundlich und unwillig und ich bin dann woanders hin gefahren.
Everything was clean, the staff were friendly and helpful, rooms were tidy, beds were super comfy!
Service at the bar was slow - waited half an hour for 2 hot chocolates (BUT we were compensated with a free drinks token each for the inconvenience).
Tucked away in great order and plesant welcome
Everything was good, plenty of of rooms to occupy and a selection of of sized cream teas with unlimited tea and coffee, drinks priced ok.
T\he location to one of my clients here is the big plus for me. All the facilities allow me to recover from the long days with clients. Not experience the gym or food and beverage yet but everything looks well and I love the ambience of the whole place. Weirdly looking forward to Autumn stays. To be honest I only use this hotel of their sister hotel in the area and both fantastic. Cost is higher than other places but you pay for what you get in this world.
Nothing worth mentioning in all fairness
Gorgeous location, lovely house, car parking onsite, pool, good breakfast
The bed was slanted and terrible, hairdryer so old it sounded and smelt dangerous, were told we would be moved rooms due to the bed but were not, room keys stopped working on day 2
Positive outcome: The hotel is located at the lovely environment.
There was no courtesy water in the room and the AC wasn't working. There was no intercom phone to reach reception for assistance
De ligging in parkachtige omgeving
Stoffering en ventilator lawaai
Beautiful building and grounds
Location, facilities
Dated but fits the character
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