Macdonald Frimley Hall Hotel & Spa

Hotels
Macdonald Hotels & Resorts
7.7 (2835 reviews)
Lime Avenue, Off Portsmouth Rd , Camberley , gb

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Small rooms
Overpriced dining options

Categories

Cleanliness
7.16
Some reviews mentioned issues with room temperature and bedding quality.
Service
8.63
Staff are consistently described as friendly and accommodating.
Location
8.17
Convenient location with easy access to town.
Room Quality
6.62
Rooms described as very small and some issues with firmness of beds.
Amenities
8.15
Good facilities overall, though some amenities need improvement.
Value for Money
7.61
Mixed reviews on pricing compared to offerings; some found dining overpriced.
Food and Beverage
7.16
Breakfast appreciated, but mixed feedback on quality of dinner.
Overall Experience
8.13
General satisfaction among guests with some noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:59

Property Description

Luxurious Spa Facilities
Indulge in relaxation at the 17-metre indoor pool, sauna, and steam room. Pamper yourself with beauty treatments in one of the 5 treatment rooms.

Elegant Rooms with Premium Amenities
Experience comfort in air-conditioned rooms featuring satellite TV, private bathrooms, and complimentary mineral water. Upgrade to rooms with garden views and stylish mahogany furniture.

Culinary Delights and Refreshing Drinks
Savor a taste of Britain at the award-winning Linden Restaurant with a fine wine selection. Enjoy light bites and teas at the Gold Lounge, or unwind with cocktails at the Sandhurst Bar.

Come experience luxury and convenience at Maconald Frimley Hall Hotel and Spa. Book your stay now for a memorable getaway.

Important information:

The credit/debit card used to book a pre-paid rate must be presented to reception on arrival at the hotel. Please note that failure to do so will result in an alternative payment method being required.

There are restricted times for use of the pool by children under 16 years of age.

Kids splash times are between 9am until 10am & 4pm until 6pm.

Booking for Linden Restaurant is recommended before arrival, especially on Friday and Saturday evenings. You can use the Special Requests box when booking, or contact the property directly using the contact details provided in your confirmation.

All infants aged 2 years and younger stay free of charge in a cot/crib. Please note the maximum number of children's cots/cribs in a room is 1.

Guests are advised to book dinner in advance. Booking tables for breakfast and afternoon tea can be booked by the reception team upon check in.

Please note that the hotel doesn't accept any cash payments.

When booking 7 rooms or more, different policies and additional supplements may apply.

Dinner allowance is £25 per person towards food only per night.

Please note that the elevator is unavailable, guests must use the stairs.

The spa is closed on from 31/03/2025 to 01/04/2025 for refurbishment work.

Please note that the relaxation room will be closed until 11th April.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.7
Based on 2835 reviews
Cleanliness: 7.16
Service: 8.63
Location: 8.17
Room Quality: 6.62
Amenities: 8.15
Value for Money: 7.61
Food and Beverage: 7.16
Overall Experience: 8.13
M
Martin couple de
8
Pros:

Sehr freundliches Personal, traditionelles Herrenhaus mit Charm und gediegener Einrichtung, Bar, Aufenthalts-/Leseraum vorhanden, eigene Parkplätze, AC-Charger für E-Autos, ordentliche und gut eingerichtete Zimmer, schöne Außenanlagen, hundefreundlich .

2026-05-23 via Nuitee
D
Denise couple gb
9
Lovely stay, would recommend
Pros:

The property and garden was beautiful for a wedding

Cons:

New style building added on, not made in character to the rest

2026-05-23 via Nuitee
C
Christopher solo_traveller gb
8
Pros:

Room good, breakfast

2026-05-22 via Nuitee
M
Melissa couple gb
5
2026-05-22 via Nuitee
N
Nicole solo_traveller be
7
Aangename accomodatie, heel geschikt voor familiefeesten
Pros:

Heel vriendelijk personeel. Rustige locatie. Uitstekend ontbijt

Cons:

Geen lift. 3 keer nieuwe sleutel moeten vragen in 4 dagen. Bar slecht bevoorraadt

2026-05-22 via Nuitee
K
Karen solo_traveller gb
9
Pros:

Bedroom clean and good size, organised event well managed

Cons:

Ran out of several items in bar and on menu, told we would get reduced rate when checking in due to event we had booked but told on checkin we wouldn't as booked through bookings.com even though I told staff this when called 5 days prior

2026-05-20 via Nuitee
M
Mark couple gb
9
Thoroughly recommended.
Pros:

Hotel had everything one could wish for, for the price.

Cons:

Minor, minor criticism: soap (not shampoo) dispensers not optimum.

2026-05-20 via Nuitee
P
Paul couple gb
7
Respectable.
Pros:

Lovely air of faded glamour and restaurants is good. Staff are pleasant.

Cons:

Room was hot and cramped. Fridge didn’t work and quite noisy. Staff couldn’t give a VAT receipt for some reason.

2026-05-19 via Nuitee
R
ROGER couple us
9
2026-05-19 via Nuitee
J
Jux couple gb
5
Relaxing break and lovely grounds.. just in need of some TLC
Pros:

The overall hotel was so very tired and in need of alot of TLC.. it's a lovely place but feel its lacks so much Attention to detail.
The room we had was lovely but so tired and run down and just the little bits like no water in the fridge for a suite was really disappointing.
The dressing gowns had stains on them and the bed was so hard and crunchy that it felt like a hospital bed.
basically the whole place needs some TLC espaically the bedroom side of things as I am an ex manager of housekeeping so I notice all the little bits so much more....
Also the tiny bar downstairs is a nightmare I was queuing for nearly 20 mins as everyone was ordering cocktails and was making me annoyed although your staff are lovely and just seems understaffed....
Also £ 14 for a prawn cocktail is ludicrous. The starter and dessert pricing was totally shocking tbh.
Food was amazing and breakfast too 🥰

Cons:

The staff are a credit to the hotel as you can see they work hard and are under staffed and under pressure especially the Bar side of things.
It was lovely for a nights stay but as I mentioned before the whole place needs some TLC and I can see so much potential after working in housekeeping for 20+ years.

2026-05-18 via Nuitee
J
John family_with_children gb
9
Really good value for Money.
Pros:

The EV chargers were very good and reasonabley priced, they even have the cameras on for those people who park without charging and send them a £100 fine.

Cons:

I had to pay a £5 supplement for eggs benedict on saturday morning which i dont understand as its less quantity of food compared to a traditional full english.

2026-05-17 via Nuitee
J
Joanne couple gb
6
Overall it was good value for money. The staff were excellent.
Pros:

I like how modern the spa facilities were, I liked the staff and I liked the green space. The room was a fair size.

Cons:

The carpets put me off.. I can appreciate it’s part of the feature but with dogs present, it becomes a hygiene problem for me.

The chairs in the bedroom were very stained and there was no bag in the bin in the bedroom.

2026-05-17 via Nuitee
N
Nina couple gb
9
Wonderful stay for our anniversary
Pros:

We always get a very warm welcome from the reception staff when we arrive.
We stayed for our anniversary an our room was made up lovely for this.
The gym and spa facilities were great and not too busy.
The food is great and the maître D was excellent.
Jess behind the bar in the lounge was great and talked through the wine list with us.
Charlie is a great staff member he recognised us from our previous visit and welcomed us which I thought was really lovely as I’m sure you have lots of visitors
We had a good nights sleep both nights

Cons:

We just feel that some kind of evening music or entertainment could really be great once and a while.

2026-05-16 via Nuitee
K
Kirsten solo_traveller gb
10
Pros:

Lovely room, great services, room service was great!

Cons:

Nothing

2026-05-15 via Nuitee
L
Lena Carina Viola family_with_children gb
6
Out of date.
Pros:

Pretty gardens with nice furniture.

Cons:

Bed needs an upgrade. Rooms outdated. Bars and restaurant outdated.

2026-05-14 via Nuitee
D
David couple gb
9
Short leisure break
Pros:

Lovely building and grounds and the rooms were really nice and clean

Cons:

Nothing

2026-05-14 via Nuitee
L
Lena Carina Viola family_with_children gb
6
Disappointing.
Pros:

The breakfast was good. Plenty of choice. The quality was as expected in a hotel of this standard. Crowded breakfast room.

Cons:

The rooms were small but adequate. The bed was uncomfortable and soft and felt like it was sagging in the middle. The room had a dated feel as did the rest of the hotel. The restaurant menu was very disappointing and the food was expensive and below average.

2026-05-14 via Nuitee
M
Mark couple au
10
2026-05-13 via Nuitee
A
Andrew solo_traveller gb
9
Spa break
Pros:

Location was lovely

Cons:

Nothing

2026-05-11 via Nuitee
A
Annabella solo_traveller gb
8
2026-05-10 via Nuitee