Macdonald Frimley Hall Hotel & Spa

Hotels
•
Macdonald Hotels & Resorts
7.7 (2888 reviews)
Lime Avenue, Off Portsmouth Rd , Camberley , gb
+443448799110

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Small rooms
Overpriced dining options

Categories

Cleanliness
7.16
Some reviews mentioned issues with room temperature and bedding quality.
Service
8.63
Staff are consistently described as friendly and accommodating.
Location
8.17
Convenient location with easy access to town.
Room Quality
6.62
Rooms described as very small and some issues with firmness of beds.
Amenities
8.15
Good facilities overall, though some amenities need improvement.
Value for Money
7.61
Mixed reviews on pricing compared to offerings; some found dining overpriced.
Food and Beverage
7.16
Breakfast appreciated, but mixed feedback on quality of dinner.
Overall Experience
8.13
General satisfaction among guests with some noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:59

Property Description

Luxurious Spa Facilities
Indulge in relaxation at the 17-metre indoor pool, sauna, and steam room. Pamper yourself with beauty treatments in one of the 5 treatment rooms.

Elegant Rooms with Premium Amenities
Experience comfort in air-conditioned rooms featuring satellite TV, private bathrooms, and complimentary mineral water. Upgrade to rooms with garden views and stylish mahogany furniture.

Culinary Delights and Refreshing Drinks
Savor a taste of Britain at the award-winning Linden Restaurant with a fine wine selection. Enjoy light bites and teas at the Gold Lounge, or unwind with cocktails at the Sandhurst Bar.

Come experience luxury and convenience at Maconald Frimley Hall Hotel and Spa. Book your stay now for a memorable getaway.

Important information:

The credit/debit card used to book a pre-paid rate must be presented to reception on arrival at the hotel. Please note that failure to do so will result in an alternative payment method being required.

There are restricted times for use of the pool by children under 16 years of age.

Kids splash times are between 9am until 10am & 4pm until 6pm.

Booking for Linden Restaurant is recommended before arrival, especially on Friday and Saturday evenings. You can use the Special Requests box when booking, or contact the property directly using the contact details provided in your confirmation.

All infants aged 2 years and younger stay free of charge in a cot/crib. Please note the maximum number of children's cots/cribs in a room is 1.

Guests are advised to book dinner in advance. Booking tables for breakfast and afternoon tea can be booked by the reception team upon check in.

Please note that the hotel doesn't accept any cash payments.

When booking 7 rooms or more, different policies and additional supplements may apply.

Dinner allowance is £25 per person towards food only per night.

Please note that the elevator is unavailable, guests must use the stairs.

The spa is closed on from 31/03/2025 to 01/04/2025 for refurbishment work.

Please note that the relaxation room will be closed until 11th April.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.7
Based on 2888 reviews
Cleanliness: 7.16
Service: 8.63
Location: 8.17
Room Quality: 6.62
Amenities: 8.15
Value for Money: 7.61
Food and Beverage: 7.16
Overall Experience: 8.13
F
Felix • solo_traveller • gb
9
2026-07-04 • via Nuitee
A
Anthony • couple • es
3
Disappointing as I would have used this facility to visit family on a regular basis but wont return
Pros:

Location was very good in a quiet area.

Cons:

I’m seventy seven and put on the top floor with six flights of stairs no concierge to carry heavy luggage and staff not that helpful. Bar and dining room staff under pressure because of wedding venue leading to long waiting time for drinks and food.
The health centre/pool was heavily booked as they also have over 800 outside members so we were unable to use this facility.

2026-07-04 • via Nuitee
C
Chris • couple • gb
8
2026-07-04 • via Nuitee
S
Susan • couple • gb
7
Good
Pros:

The hotel is generally very comfortable and lovely garden for the dog.

Cons:

The main gripe is that the room was too small.

2026-07-03 • via Nuitee
D
Deborah • solo_traveller • gb
9
2026-07-03 • via Nuitee
A
Amy • extended_group • gb
6
Ok for night for work but would be disappointed if I was paying with my own money!
Pros:

Good location for a work event. Lovely surroundings and garden. Enjoyed the leisure club and food for dinner was ok when it eventually came. Breakfast was decent.

Cons:

Rooms a bit dated and tired. We booked deluxe double but was exactly same as standard double except for a Nespresso machine. We know because we had a group booking and looked in other rooms. Leisure club was ok but changing rooms and showers dirty. I took my stuff and showered back in my room. Lots of people ordering food - took long time for food and all came in dribs and drabs. Was ok when it came but clearly struggling with amount of guests.

2026-07-03 • via Nuitee
T
Terry • solo_traveller • ie
7
Lovely building, grounds but rooms a little dated, yet comfortable
Pros:

Some lovely rooms including reception and the lounge.
Breakfast and the breakfast staff peasant

Cons:

There must have been a large group in as all the casual tables were full of plates and glasses

2026-07-03 • via Nuitee
C
Chris • solo_traveller • gb
8
Very good hotel, would stay again
Pros:

Very comfortable bed, excellent breakfast and good gym and pool

Cons:

Not sufficient plug points in the bedroom and difficulty in flushing the loo

2026-07-02 • via Nuitee
J
Julie • solo_traveller • gb
10
Pros:

Nice room, comfy bed

2026-07-02 • via Nuitee
L
Lisa • solo_traveller • gb
7
It’s a nice old building the room was clean but the bed a bit lumpy the staff were friendly but kept disappearing and no
Pros:

It was clean

Cons:

Had to keep going to look for bar staff when we wanted a drink

2026-07-02 • via Nuitee
S
Susan • solo_traveller • gb
5
Disappointed
Pros:

It was quite and relaxing

Cons:

No lift to upper floors, disabled parking bay had cars parked that weren't disabled! Ev charger bays had cars parked in them that weren't even ev cars!

2026-07-02 • via Nuitee
D
Deborah • couple • gb
7
Convenient as went to nearby wedding
Pros:

Outside space

Cons:

The breakfast was inedible

2026-07-02 • via Nuitee
S
Sean • couple • gb
8
2026-07-02 • via Nuitee
S
Sarah • couple • gb
6
Stayed her twice now and neither time great but convenient location for us. Breakfast was very good.
Pros:

Convenient for where we were going that evening.

Cons:

Parking was a nightmare when we arrived. Rooms were clean and ok for one night. Double bed was small and mattress was horrendous! Very lumpy and soft and we kept rolling into the middle of the bed!! No plugs on one side of the bed and no USB plugs either.

2026-07-01 • via Nuitee
L
Lesley • solo_traveller • gb
10
Excellent overnight stay for a local event
Pros:

Gorgeous setting and lovely historic building

Cons:

Nothing

2026-07-01 • via Nuitee
M
M • couple • gb
10
Excellent staff- good stay
Pros:

Lovely victorian style hotel with lots of grounds to move around

Cons:

Short of staff, the existing team were working very hard to provide service. Kudos to the working staff

2026-07-01 • via Nuitee
J
John • solo_traveller • gb
7
Great value and facilities which would welcome a refresh
Pros:

Location and garden great . Swimming pool and faculties good . Room has everything you need

Cons:

Needed a little refresh. Odour of carpets and beer on entering , was looking a bit tired . Nothing fundamental

2026-07-01 • via Nuitee
M
Mark • couple • gb
7
Like many hotels Frimley Hall was not geered up to cope with the heat we were experiencing.
Pros:

Great location
Great size of room
Restaurant very good

Cons:

Unfortunately air con was poor.
Double bed size were far too small (4ft 6)
Not enough plugs in the room.

2026-06-30 • via Nuitee
B
benzion • solo_traveller • gb
10
Pros:

Very nice hot tub

2026-06-30 • via Nuitee
M
Martin • solo_traveller • gb
8
2026-06-28 • via Nuitee