Holiday Inn Chester South by IHG

Hotels
Holiday Inn Hotels & Resorts
7.9 (2875 reviews)
Wrexham Road , Chester , gb

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Tasty breakfast
Comfy beds
Cons:
Cleanliness issues
Noise concerns from roads
Maintenance problems

Categories

Cleanliness
6.6
Several complaints about cleanliness and maintenance issues were noted.
Service
8.6
Staff were consistently described as friendly and helpful.
Location
8.6
Many reviews praised the hotel's convenient location.
Room Quality
7.1
Mixed reviews on room quality; some issues with noise and maintenance.
Amenities
8.1
Positive feedback on amenities such as the pool and breakfast.
Value for Money
8.1
Overall perceived as good value based on location and service.
Food and Beverage
8.1
Breakfast received good reviews, though some suggested more options.
Overall Experience
8
Overall experience was good with notable ups and downs.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:12

Property Description

Modern Leisure Centre and Stylish Restaurant
The Holiday Inn Chester South boasts a contemporary leisure centre for guests to unwind in, complete with a refreshing swimming pool and top-notch cardio equipment. Additionally, the stylish Junction Restaurant offers a delightful dining experience with modern British dishes served on a terrace.

Comfortable and Well-Equipped Bedrooms
Each spacious bedroom at Holiday Inn Chester South is designed for ultimate comfort, featuring high-speed internet access, air conditioning, and a flat-screen HD TV with on-demand movies. Guests can also enjoy the convenience of private bathrooms and tea/coffee-making facilities in every room.

Convenient Location and Nearby Attractions
Conveniently situated just off the A55 road and near Chester Business Park, this hotel is a short drive away from popular attractions such as Chester Zoo and Chester Racecourse. With easy access to major motorways, exploring nearby gems like Cheshire Ice-cream Farm and Delamere Forest is a breeze.

Ready to experience a perfect blend of comfort and convenience at the Holiday Inn Chester South? Book your stay now for a memorable getaway!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LPL

Location

Guest Reviews

7.9
Based on 2875 reviews
Cleanliness: 6.6
Service: 8.6
Location: 8.6
Room Quality: 7.1
Amenities: 8.1
Value for Money: 8.1
Food and Beverage: 8.1
Overall Experience: 8
P
Pardeep solo_traveller gb
10
2026-08-16 via Nuitee
R
Rob solo_traveller gb
7
Nice breakfast shame about the filth
Pros:

Breakfast

Cons:

Dirtiness of the room and swimming pool water

2026-08-15 via Nuitee
L
Laurence family_with_children gb
9
Nice stay
2026-08-15 via Nuitee
S
sophie family_with_children gb
8
2026-08-15 via Nuitee
A
Ashley solo_traveller gb
10
2026-08-15 via Nuitee
J
Jessica couple gb
8
Great
Pros:

The staff moved us to a new room without any fuss. We also liked the swimming pool.

Cons:

The spider in the first room and pubic hair in the shower.

2026-08-14 via Nuitee
M
Michelle couple gb
8
2026-08-14 via Nuitee
N
Natalie family_with_children gb
10
2026-08-14 via Nuitee
C
Carolyn family_with_children gb
8
2026-08-14 via Nuitee
U
Uche Vanessa solo_traveller ng
4
Pros:

Nothing. I always have loved Holiday inn and so booked this hoping it was the regular holiday inn but was disappointed. I didn’t particularly like anything.

Cons:

The hotel was generally old/dilapidated. As you walk in your room, the floor cracks. Won’t stay there again.

2026-08-14 via Nuitee
N
Natalie family_with_children gb
10
Great stay, lovely staff
Pros:

Great location- Chester Zoo was only a short drive away. The staff were wonderful, very helpful and friendly.

Cons:

Breakfast was a bit expensive at £16.95 per adult. Kids ate free but it still meant over £60 for breakfast over 2 days.

2026-08-14 via Nuitee
N
Neil couple gb
8
2026-08-14 via Nuitee
C
carl solo_traveller gb
10
Pros:

I had a couple of problems with my room but the staff were great and it was all sorted

Cons:

Nothing not to like

2026-08-14 via Nuitee
G
Gary solo_traveller gb
3
Not great.
Pros:

Location

Cons:

The room was very dirty. So much dust along skirting boards , the shower looked like it had never been cleaned.
Some old electric fan in the room , not sure there was any A/C
The manager in the restaurant was extremely rude to everyone and his own staff, starter and main came out together. Messed 3 other orders up while I was sat watching.
Photos taken.

2026-08-13 via Nuitee
C
Claire solo_traveller gb
9
2026-08-13 via Nuitee
P
Peter couple gb
2
2026-08-13 via Nuitee
E
Elaine family_with_children gb
9
Satisfactory, for 1 night. Overall a great 1 night stay
Pros:

N/A n

Cons:

Not enough cups in room, or toilet rolls, stayed in Holiday Inn before family room much larger,with separate single beds for the kids, on a positive the swimming pool was a bonus. Satis

2026-08-12 via Nuitee
J
Jane solo_traveller gb
9
Pros:

Shower was wonderful. Really powerful, accurate adjustment, and room to stand in cubicle and adjust without trying to avoid the water whilst setting temperature. Best one I've had on hotel so far.
Staff lovely and friendly.

Cons:

Ac unit on room had maintenance symbol come up when switched on, so didn't like to use. Was a fan provided but quite rattly.
Luckily although rooms were warm they weren't hot so managed without.
Nice bar but a couple of speciality gins would have been nice, although they had three or four, all fairly standard.

2026-08-12 via Nuitee
B
Brenda solo_traveller gb
8
Pros:

Hotel good value for money

Cons:

Bags of laundry left in corridors had to manouver husbands wheel chair over them

2026-08-12 via Nuitee
C
Chindu family_with_children gb
8
2026-08-12 via Nuitee