Holiday Inn Colchester by IHG

Hotels
Holiday Inn Hotels & Resorts
8.2 (4148 reviews)
Abbotts Lane - Eight Ash Green , Colchester , gb

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleaning issues
Uncomfortable beds

Categories

Cleanliness
6.41
Disappointing cleanliness issues reported, with signs of previous guests and unvacuumed carpets.
Service
8.88
Staff were welcoming, courteous, and accommodating throughout the stay.
Location
8.92
Great location that met the guests' needs, with convenient access.
Room Quality
7.87
Room quality was decent but some found the beds uncomfortable.
Amenities
8.9
Good amenities offered, including a pool and breakfast options.
Value for Money
8.36
Generally a good value considering the facilities, though some issues might detract from this.
Food and Beverage
7.91
Breakfast was enjoyable, but there were mixed feelings about restaurant menus during certain times.
Overall Experience
8.38
Enjoyable stay overall with some minor frustrations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:48

Property Description

Modern Hotel in a Quiet Village Setting

Convenient Location and Free Amenities
Located just off the A12 near Colchester, the Holiday Inn offers free parking and is only a short drive from the town center and London Stansted Airport. Rooms feature HD TVs and free stays for children under 12, making it ideal for families.

On-Site Health Club and Dining Options
Enjoy the indoor pool, gym, sauna, steam room, and spa without leaving the hotel. Indulge in 24-hour room service and savor traditional British and international cuisine at the restaurant and bar.

Great Value and Relaxation Await
With its modern amenities, convenient location, and complimentary services, the Holiday Inn Colchester is the perfect choice for a relaxing getaway or a comfortable stopover. Book now for an unforgettable experience.

Important information:

All children under 12 years old eat for free.

We are pet friendly, we only accept dogs, no other animals.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STN

Location

Guest Reviews

8.2
Based on 4148 reviews
Cleanliness: 6.41
Service: 8.88
Location: 8.92
Room Quality: 7.87
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 7.91
Overall Experience: 8.38
K
Kornelis family_with_children nl
8
Geweldig personeel. Prima tussenstop.
Pros:

Zeer vriendelijk personeel! Heel behulpzaam (‘s avonds hadden we een beetje warme melk nodig voor het babyflesje - werd meteen geregeld). Ook een leuk, klein zwembad, heel geschikt voor onze kids (2 en 5 jaar). Eten ze royaal qua porties. Verwacht geen haute cuisine, maar degelijk goed Engels voedsel. Locatie ten opzichte van Harwich, waar wij de veerboot naar Hoek van Holland namen, is prima. Op ongeveer 35 minuten autorijden.

Cons:

Je kunt merken dat het gebouw wat gedateerd is. Bedden schommelden wat. Wel is het schoon en dat is toch het belangrijkste.

2026-08-08 via Nuitee
R
Rebecca solo_traveller gb
7
Pros:

Staff were great, breakfast was lovely - hot and plenty of options.

Cons:

Room had several broken things (toilet door lock, lamp) and there was hair on the kettle.

2026-08-08 via Nuitee
P
Praveen couple gb
8
2026-08-08 via Nuitee
R
Ronald couple nl
8
2026-08-08 via Nuitee
R
Robert couple gb
9
Excellent staff.
Pros:

Quiet location.

2026-08-08 via Nuitee
J
Joyce family_with_children gb
8
2026-08-08 via Nuitee
B
Burton couple gb
5
2026-08-07 via Nuitee
A
Andrej couple gb
3
Cons:

The meal deal is absolutely ridiculous
The main menu is good but if you go for meal deal than you screwed. As menu on it is rubbish. Whatever you do don’t buy meal deal. You’ll be disappointed.

2026-08-07 via Nuitee
P
Paul family_with_children gb
7
location was ideal and was accessible by a bus which was nice
Pros:

room was fine for daughter and i - had a fan in room - air conditioning working but it was located right over one bed so one of us cold and one warm

Cons:

the gym was apparently too hot and there was no lighting in changing rooms - relied on a large light on a chair - not very safe

2026-08-07 via Nuitee
J
John couple gb
8
Good
Pros:

Very good

Cons:

The force of the water in the shower was very poor.

2026-08-05 via Nuitee
S
Stephen family_with_children gb
10
Very satisfied with everything.
2026-08-04 via Nuitee
R
Robert solo_traveller nl
3
Pros:

Location

Cons:

Not very clean

2026-08-04 via Nuitee
S
SurreyReviewer Family
6
Mixed Impressions
Pros:

Holiday Inn Colchester

Located outside Colchester convenient for Colchester Zoo and trip into Colchester to visit the castle.

Room Number 2026. A standard double room. Adequately furnished  but no fridge which is only available in Premier rooms. Nearby railway line and road(s) mean there is noise.

Air conditioning in room but not in the gym! I could not use that facility given the temperatures during my short stay.

For parents with very young children be aware the pool depth means they will not able to stand up unaided even at the shallower end.

A children's play are to the rear of the restaurant. Adequate but no more.

Restaurant -  buffet style breakfast with good range of foods on offer though serving any tinned fruit is unimpressive given the cost of the room. Evening menu, again good range although vegatarian/vegan options are limited.

Service - staff were welcoming and accommodating of our needs in the restaurant with three, young children.

The standard of maintenance/cleanliness in some areas was less impressive. Food trays left overnight in corridors, food left overnight on the floor in the restaurant and blocked, general access toilets adjoining reception.

Overall impression - mixed.

2026-08-03 via Tripadvisor
D
Dawn family_with_children gb
8
Very enjoyable
Pros:

Comfortable and staff were lovely

Cons:

I booked it as a treat for my Grandaughters although it was expensive for me but I did it because it had a pool only to find the swimming pool had maintenance being carried out on it which during school holidays was frustrating

2026-08-03 via Nuitee
A
Alfi solo_traveller us
7
Pros:

The staff were very friendly and curtious , which is nice and the fact that they had a good gym and a pool of an extra bonus

Cons:

A little bit too far away from stores, etc. If you don't have a car.\n A bus stop near the location would have been good.

2026-08-03 via Nuitee
S
Stephen solo_traveller gb
8
2026-08-03 via Nuitee
A
Adriana solo_traveller nl
9
Pros:

The reception staff was very active and helpful. De room was clean, up to date and pleasant

Cons:

Nothing

2026-08-03 via Nuitee
E
Elizabeth couple gb
10
First stay at a hotel with my husband in a wheelchair. Accessible room was just right. All areas were accessible without
Pros:

We’ll set out, a dining area with character.

2026-08-03 via Nuitee
D
derek solo_traveller gb
10
2026-08-02 via Nuitee
A
Abigail couple gb
4
Value was okay, but not what we were expecting for a couples getaway (no notice of pool closure or single beds prior)
Pros:

The staff were genuinely supportive when issues arose,

Cons:

The spa and pool was not open which was not advertised online, the room felt generally unclean with dirt, dust and other peoples belongings under the beds. The room we booked was supposed to be a double however was a room woth two singles which was not ideal, and staff weren’t overly supportive with this, however we made it work and beds were still comfortable. We also discovered bedbugs after our first nights stay however the staff were supportive and moved us to another room.

2026-08-02 via Nuitee