Sunday Box Hill Burford Bridge Hotel

Hotels
•
Sunday
7.7 (1904 reviews)
At The Foot Of Box Hill , Dorking , GB

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Exceptional staff
Great location
Comfortable rooms
Cons:
Cleanliness issues
Hidden fees

Categories

Cleanliness
6.66
Several mentions of dirty conditions and unclean rooms.
Service
9.13
Staff were highlighted as exceptional and very helpful.
Location
8.67
Great location for walks and convenient access to attractions.
Room Quality
7.12
Rooms were described as comfortable but with some issues such as temperature and limited plugs.
Amenities
7.15
Some amenities were lacking, such as no entertainment on New Year's.
Value for Money
7.61
Concerns raised about parking charges and hidden fees.
Food and Beverage
7.66
Food was generally well-received, though some wished for more festive options.
Overall Experience
7.63
Mixed experiences with a few highlights, but also notable disappointments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:07

Property Description

Picturesque Location in Surrey
Located in one of the most scenic parts of Surrey, the Mercure Box Hill Burford Bridge Hotel offers a tranquil retreat surrounded by natural beauty.

Charming Period Features
Experience the elegance of the past with the hotel's period features, providing a unique and charming ambiance to your stay.

Fine Dining and Leisure
Indulge in modern, fine cuisine at Emlyn Restaurant with stunning views over Box Hill, or relax in the comfortable lounge offering a selection of sandwiches and afternoon teas.

Experience luxury, comfort, and convenience at Mercure Box Hill Burford Bridge Hotel. Book your stay now to enjoy a delightful getaway amidst Surrey's beauty.

Important information:

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the credit card used to book must be presented on arrival.

The outdoor swimming pool is open.

When travelling with pets, please note that an extra charge of GBP 20 per night applies.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Location

Guest Reviews

7.7
Based on 1904 reviews
Cleanliness: 6.66
Service: 9.13
Location: 8.67
Room Quality: 7.12
Amenities: 7.15
Value for Money: 7.61
Food and Beverage: 7.66
Overall Experience: 7.63
P
Paul • solo_traveller • gb
7
Pros:

Price

Cons:

Chicken Biriani far too hot !

2026-10-17 • via Nuitee
T
Tiffany • solo_traveller • gb
5
The sink didn’t work and whole place needed refurb
Pros:

Location and history

Cons:

How dated bathroom was

2026-10-17 • via Nuitee
A
Amenia • family_with_children • gb
10
Pros:

Staff are very friendly moreover reception manager manikantaraju is very helpful

2026-10-16 • via Nuitee
D
David • couple • gb
9
2026-10-14 • via Nuitee
D
David • couple • gb
9
2026-10-14 • via Nuitee
S
SoloSingleMan • family_with_children • au
9
Pros:

Quiet location, great quality.

Cons:

Paid parking was a surprise on arrival.

2026-10-14 • via Nuitee
A
Amy • solo_traveller • gb
8
Excellent for a short trip. Very good value
Pros:

Very friendly staff - Mami always remembers me as I am a regular guest. Rooms are very spacious with comfy beds. Good value for money.

Cons:

A little dated in places - I understand that a revamp may be coming soon though.

2026-10-12 • via Nuitee
H
Henry • solo_traveller • gb
10
Very comfortable
Pros:

Very friendly and comfortable place

Cons:

Was all good

2026-10-12 • via Nuitee
W
Wells • solo_traveller • gb
4
Location good. Noisy people next door until early hours , didn’t get a good nights sleep
Pros:

Location

Cons:

Noisy people next door … stayed before and had same issue

2026-10-11 • via Nuitee
H
Humayun • couple • es
10
It’s beautiful place room was nice
Pros:

It’s very clean nd comfortable

Cons:

10/10

2026-10-10 • via Nuitee
N
Noel • couple • gb
8
2026-10-10 • via Nuitee
M
Mcgann • couple • gb
2
2026-10-10 • via Nuitee
D
dianna • solo_traveller • gb
9
Lovely, friendly, clean and safe hotel.
Pros:

Nice quiet location, but only a short drive to Leatherhead. Everything was very clean. My room was spotless. Being a single female loved the extra security features on door felt very safe. All staff I met were very friendly, helpful. Would definitely stay again.

2026-10-09 • via Nuitee
S
Sue • couple • gb
9
2026-10-08 • via Nuitee
J
Jacqueline • solo_traveller • gb
10
Pros:

The staff were wonderful. So polite and friendly. Lovely restaurant and the beds were very comfortable

Cons:

Nothing negative at all

2026-10-07 • via Nuitee
B
Brendan • couple • gb
5
OK
Pros:

Rooms (I booked 2 twin rooms - there were 4 of us in my party) were reasonably spacious. Beds comfortable. Staff were friendly and helpful.

Cons:

Wall between adjoining rooms was not particularly soundproof - could hear conversations and TV next door. Hot water in shower was erratic. Breakfast had to be paid separately - the hotel restaurant apparently has different ownership to the rest of the hotel. Rather pricy for the area and hotel facilities.

2026-10-07 • via Nuitee
J
Judit • solo_traveller • gb
10
Pros:

Everything was excellent

2026-10-07 • via Nuitee
A
Ashley • solo_traveller • gb
8
Pros:

Mami Kamara raju on reception was brilliant, very helpful and a welcome face after a 4 hour drive

2026-09-19 • via Nuitee
J
Jane • couple • gb
8
2026-09-19 • via Nuitee
D
Dawn • solo_traveller • gb
9
2026-09-17 • via Nuitee