Holiday Inn London - Gatwick Airport by IHG

Hotels
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Holiday Inn Hotels & Resorts
Povey Cross Road, Horley , Horley , GB

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Handy for airport
Friendly staff
Great breakfast
Convenient location
Cons:
Cleanliness issues
Small room size
Expensive shuttle service

Categories

Cleanliness
6.7
Some reviews indicate issues with cleanliness, mentioning revolting stains.
Service
8.7
Many reviews praised the friendly and helpful staff.
Location
8.7
The hotel is conveniently located near the airport.
Room Quality
7.7
Mixed reviews; some mentioned spacious, clean rooms while others found them too small.
Amenities
8.7
Good amenities, including a breakfast buffet and shuttle service.
Value for Money
8.2
Generally seen as good value, though some noted issues with room features.
Food and Beverage
8.7
Positive remarks on the breakfast and the free meals for kids.
Overall Experience
8.2
Overall a decent experience, but some significant issues with cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:21

Property Description

Convenient Location Next to Gatwick Airport
This Holiday Inn provides 24-hour airport transfers, on-site parking, meeting facilities, and modern rooms with satellite TV. Wi-Fi is accessible throughout.

Comfortable and Well-Equipped Rooms
Each room features a private bathroom, 32-inch flat-screen TV with satellite channels, video games, and pay-per-view movies. Additionally, enjoy a work desk, air conditioning, and tea/coffee facilities.

Dining and Relaxation Options
Indulge in breakfast buffets, burgers, and curries at Open Lobby, where kids under 13 eat for free. Unwind at the vibrant Hub Bar with a drink and catch sports on TV.

Experience convenience and comfort at our hotel by Gatwick Airport. Book your stay now for a memorable and stress-free visit.

Important information:

Only assistance dogs accepted. Children under 13 eat free when dining with a paying adult (1 child per adult). Pre Booking is necessary for long-stay parking. The Hoppa airport shuttle service runs 24 hours a day; every 20 minutes. There is a surcharge for this service payable directly to the bus driver.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGW

Location

Guest Reviews

Cleanliness: 6.7
Service: 8.7
Location: 8.7
Room Quality: 7.7
Amenities: 8.7
Value for Money: 8.2
Food and Beverage: 8.7
Overall Experience: 8.2
F
Frankline • solo_traveller • gb
9
2026-09-12 • via Nuitee
C
Christine • couple • gb
10
We had a terrible time and treatment feom staff at the airport and had to rebook a flight for the next day. We booked in
Pros:

The hotel was clean and spacious

Cons:

NA

2026-09-11 • via Nuitee
C
Casey • solo_traveller • gb
8
2026-09-11 • via Nuitee
K
Kristīne • couple • lv
10
2026-09-11 • via Nuitee
K
Kristīne • couple • lv
10
2026-09-11 • via Nuitee
P
Pauline • solo_traveller • gb
9
Pros:

We enjoyed the breakfast and the Hoppa bus to the terminal

2026-09-11 • via Nuitee
S
Sue • extended_group • gb
3
Disappointing sleeping arrangements. Very unhappy.
Pros:

The breakfast was lovely. Restaurant very nice. Chairs comfortable.

Cons:

We asked for a twin room and told it would definitely be a twin room. It wasn’t. It was 1am so we had no choice. There was a Kingsize bed and a child size bed settee. So unfair that one of us had to sleep on the child size bed. It was very uncomfortable and too short. Horrible nights sleep

2026-09-11 • via Nuitee
C
Chris • family_with_children • gb
9
The staff, hotel and the food was exceptional high quality.. Best value for money Ive had at a hotel
Pros:

Excellent choices, quality was very good

Cons:

Nothing

2026-09-10 • via Nuitee
J
Jérôme • couple • fr
10
2026-09-10 • via Nuitee
S
Stephen • family_with_children • gb
10
2026-09-10 • via Nuitee
E
Eva • couple • us
10
2026-09-10 • via Nuitee
K
katia • couple • gb
8
Amazing short stay !
Pros:

The staff was so welcoming and helpful as unfortunately as soon as I popped in into the hotel I realised I forgot my phone in the taxi, the gentleman called immediately the company and sorted the isdue out ! They suggested to catch the Shuttle the morning after to get to the Gatwick Airport and this was incredibly cheaper than the taxi and hassle free, 10 minutes and you get there! So it us a great addition to this hotel! The croissants and pain au chocolate are amazing , you don't taste too much butter and very light to digest! High good quality! Big area for breakfast and what we really appreciate as oeople most if the time are not polite and considerate about others, rooms are soundproof! So you can easily hear from your room during the night that other visitors slam the door!!! But hopefully you cannot hear their speeches through the wall! If everyone could be considerate at 2 am about others it would be better so soundproof is another great addition!

Cons:

N/A

2026-09-10 • via Nuitee
G
Geoffrey • couple • gb
10
Pretty good
Pros:

The restaurant was excellent for breakfast much bettthan Approx 4jyears ago

Cons:

On my opinion right now nothing just keep up the existing servic

2026-09-08 • via Nuitee
L
Laurent • family_with_children • fr
8
2026-09-08 • via Nuitee
D
David • couple • us
7
Pros:

Staff was very friendly and helpfull!

2026-09-08 • via Nuitee
T
Timothy • couple • gb
9
Comfortable bed and room, felt welcomed but put a wedge against your door, lacks security for acess to room area from st
Pros:

Clean and comfortable, friendly staff. Comfortable bed.

Cons:

Not so safe, easy access to rooms via lift, no need for a key. Had to pay to take a bus to the airport

2026-09-07 • via Nuitee
R
ROSEMARY • solo_traveller • gb
8
2026-09-07 • via Nuitee
R
Ramdin • family_with_children • tt
9
2026-09-06 • via Nuitee
P
Peter • solo_traveller • za
7
Suited our needs
Pros:

Convenient

Cons:

Nothing

2026-09-06 • via Nuitee
T
Tommaso • solo_traveller • it
8
Cons:

Assenza armadio

2026-09-06 • via Nuitee