Holiday Inn London - Gatwick Airport by IHG

Hotels
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Holiday Inn Hotels & Resorts
Povey Cross Road, Horley , Horley , gb

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Handy for airport
Friendly staff
Great breakfast
Convenient location
Cons:
Cleanliness issues
Small room size
Expensive shuttle service

Categories

Cleanliness
6.7
Some reviews indicate issues with cleanliness, mentioning revolting stains.
Service
8.7
Many reviews praised the friendly and helpful staff.
Location
8.7
The hotel is conveniently located near the airport.
Room Quality
7.7
Mixed reviews; some mentioned spacious, clean rooms while others found them too small.
Amenities
8.7
Good amenities, including a breakfast buffet and shuttle service.
Value for Money
8.2
Generally seen as good value, though some noted issues with room features.
Food and Beverage
8.7
Positive remarks on the breakfast and the free meals for kids.
Overall Experience
8.2
Overall a decent experience, but some significant issues with cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:21

Property Description

Convenient Location Next to Gatwick Airport
This Holiday Inn provides 24-hour airport transfers, on-site parking, meeting facilities, and modern rooms with satellite TV. Wi-Fi is accessible throughout.

Comfortable and Well-Equipped Rooms
Each room features a private bathroom, 32-inch flat-screen TV with satellite channels, video games, and pay-per-view movies. Additionally, enjoy a work desk, air conditioning, and tea/coffee facilities.

Dining and Relaxation Options
Indulge in breakfast buffets, burgers, and curries at Open Lobby, where kids under 13 eat for free. Unwind at the vibrant Hub Bar with a drink and catch sports on TV.

Experience convenience and comfort at our hotel by Gatwick Airport. Book your stay now for a memorable and stress-free visit.

Important information:

Only assistance dogs accepted. Children under 13 eat free when dining with a paying adult (1 child per adult). Pre Booking is necessary for long-stay parking. The Hoppa airport shuttle service runs 24 hours a day; every 20 minutes. There is a surcharge for this service payable directly to the bus driver.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGW

Location

Guest Reviews

Cleanliness: 6.7
Service: 8.7
Location: 8.7
Room Quality: 7.7
Amenities: 8.7
Value for Money: 8.2
Food and Beverage: 8.7
Overall Experience: 8.2
A
Anisur • extended_group • ca
8
2026-08-15 • via Nuitee
S
Suzanne • family_with_children • nl
10
2026-08-15 • via Nuitee
V
veronique • family_with_children • gb
8
Good hotel for airport
Pros:

bus every 10 mins to the airport so very handy for our early flight. Restaurant onsite.

2026-08-14 • via Nuitee
F
Fabio Massimiliano • family_with_children • it
8
2026-08-14 • via Nuitee
S
Susan • couple • gb
10
Pros:

An excellent breakfast. Very varied. Excellent quality. Very organised.

Cons:

The airport shuttle only running each hour between 12 and 3am. Otherwise every 20 mins so very convenient for other times.

2026-08-14 • via Nuitee
A
Axel • couple • fr
7
2026-08-13 • via Nuitee
K
Kelly • couple • bh
9
Great hotel !
Pros:

Staff extremely friendly.
Massive bathroom!
Massive and extremely comfortable beds.
Would definitely stay again

Cons:

M salmon bowl wasn’t the best. Said sticky rice but wasn’t sticky rice

2026-08-13 • via Nuitee
L
Louana • solo_traveller • au
9
Pros:

We booked due to location and location to Airport was excellent and easy to get from and to with hop on off bus. We only stayed one night but room was great. Breakfast was included and good. We did also eat in the restaurant for dinner and were happy with our meal.

2026-08-13 • via Nuitee
A
Allen • solo_traveller • gb
10
Pros:

Room and facilities.

Cons:

Ridiculous ous breakfast prices. Much too expensive.
Also, although a 3rd party company, shuttle bus fare and even worse, cladding a 16byear old child as an adult. In fact, 13-year old. By law, 18 is when adulthood begins. Companies should be allowed to make their own rules up. I wonder if the same company thinks it's okay for older men to marry 9-year-olds? It wouldn't surprise me at all. Disgusting. As I said this isn't the Holiday Inn 's fault before you pass on my feedback.

2026-08-12 • via Nuitee
D
Dorothy • solo_traveller • gb
8
2026-08-12 • via Nuitee
A
alberto • family_with_children • it
9
2026-08-12 • via Nuitee
S
Stephanie • family_with_children • us
10
Pros:

Clean, air conditioner, food, nice staff

Cons:

Nothing

2026-08-12 • via Nuitee
J
Jane • couple • gb
7
Happy with the stay
Pros:

good transport to Airport

2026-08-11 • via Nuitee
J
Jennifer • family_with_children • se
8
2026-08-11 • via Nuitee
L
Lisa • solo_traveller • gb
10
Pros:

The beds and breakfast were amazing. Regular shuttle bus and a beautiful gastro pub 10 minutes walk away

2026-08-11 • via Nuitee
D
Donna • couple • ca
10
A quick one night stay before flying to Canada. It was a great facility!
Pros:

Pleasant staff, nice restaurant, clean facility!

Cons:

Nothing

2026-08-11 • via Nuitee
S
Shani • solo_traveller • gb
8
Wonderful stay
Pros:

The breakfast staff were so lovely and we loved the airport shuttle bus. It was very convenient.

2026-08-11 • via Nuitee
S
Sharon • couple • om
6
2026-08-10 • via Nuitee
K
Kris • family_with_children • gb
9
Great
Pros:

Reception staff and restaurant staff were very lovely

Cons:

It would be great to have two actual double beds in the room rather than a put me up.

2026-08-10 • via Nuitee
J
James • couple • gb
10
2026-08-10 • via Nuitee