Holiday Inn London - Gatwick Airport by IHG

Hotels
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Holiday Inn Hotels & Resorts
Povey Cross Road, Horley , Horley , GB

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Handy for airport
Friendly staff
Great breakfast
Convenient location
Cons:
Cleanliness issues
Small room size
Expensive shuttle service

Categories

Cleanliness
6.7
Some reviews indicate issues with cleanliness, mentioning revolting stains.
Service
8.7
Many reviews praised the friendly and helpful staff.
Location
8.7
The hotel is conveniently located near the airport.
Room Quality
7.7
Mixed reviews; some mentioned spacious, clean rooms while others found them too small.
Amenities
8.7
Good amenities, including a breakfast buffet and shuttle service.
Value for Money
8.2
Generally seen as good value, though some noted issues with room features.
Food and Beverage
8.7
Positive remarks on the breakfast and the free meals for kids.
Overall Experience
8.2
Overall a decent experience, but some significant issues with cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:21

Property Description

Convenient Location Next to Gatwick Airport
This Holiday Inn provides 24-hour airport transfers, on-site parking, meeting facilities, and modern rooms with satellite TV. Wi-Fi is accessible throughout.

Comfortable and Well-Equipped Rooms
Each room features a private bathroom, 32-inch flat-screen TV with satellite channels, video games, and pay-per-view movies. Additionally, enjoy a work desk, air conditioning, and tea/coffee facilities.

Dining and Relaxation Options
Indulge in breakfast buffets, burgers, and curries at Open Lobby, where kids under 13 eat for free. Unwind at the vibrant Hub Bar with a drink and catch sports on TV.

Experience convenience and comfort at our hotel by Gatwick Airport. Book your stay now for a memorable and stress-free visit.

Important information:

Only assistance dogs accepted. Children under 13 eat free when dining with a paying adult (1 child per adult). Pre Booking is necessary for long-stay parking. The Hoppa airport shuttle service runs 24 hours a day; every 20 minutes. There is a surcharge for this service payable directly to the bus driver.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGW

Location

Guest Reviews

Cleanliness: 6.7
Service: 8.7
Location: 8.7
Room Quality: 7.7
Amenities: 8.7
Value for Money: 8.2
Food and Beverage: 8.7
Overall Experience: 8.2
P
Philip • family_with_children • gb
10
Perfect.
Pros:

Reception staff were particularly helpful and accommodating. Fabulous stay. Thank you.

2026-09-19 • via Nuitee
B
Brown • solo_traveller • gb
9
Pros:

Great location. Friendly bar team.

Cons:

Nothing

2026-09-19 • via Nuitee
Z
Zulu • couple • gb
7
Pros:

Cleanliness
Staff attitude
Close to airport.

Cons:

In the room the bath tub is too high.

2026-09-18 • via Nuitee
S
Stefano • solo_traveller • fr
9
2026-09-18 • via Nuitee
A
Alison • solo_traveller • gb
7
2026-09-17 • via Nuitee
J
Jonathan • solo_traveller • gb
8
2026-09-17 • via Nuitee
M
Michael • couple • nz
8
Comfy, handy and great breakfast
Pros:

Very nice staff, excellent breakfast and comfy room handy to airport

2026-09-17 • via Nuitee
T
Teresa • solo_traveller • au
8
2026-09-17 • via Nuitee
J
Jodie • couple • gb
4
Not sure enjoyed this time our last stay was lovely
Pros:

Closeness of airport

Cons:

The front desk staff only one in particular very unfriendly gave us the wrong room.
Dinner time waited 20 minutes for a milkshake to be made. Food was good when it came.
Got locked out of our room for no reason. Breakfast staff very rude accusing us of not paying for breakfast in my booking when I clearly did all while I’m plating up my food it put me right of my breakfast!
But the food is very good.

2026-09-16 • via Nuitee
C
Christopher • couple • gb
10
Brilliant stay just what was needed for an early morning flight
Pros:

Conveniently close to airport terminal with a shuttle bus from hotel to airport terminals

2026-09-16 • via Nuitee
J
Jane • solo_traveller • gb
10
Pros:

Helpful staff and cleam

2026-09-15 • via Nuitee
A
Anton • family_with_children • il
10
2026-09-14 • via Nuitee
A
Anthony • couple • gb
9
All round excellent
Pros:

Excellent breakfast good suttle service to airport

Cons:

Soap over bath in wrong place

2026-09-14 • via Nuitee
J
Janet • couple • ca
8
Convenient location with good link to airport.
Pros:

Neat, clean well appointed room.

Cons:

Rubberized bottom sheet and no fridge.

2026-09-13 • via Nuitee
C
Cyrus • solo_traveller • gb
5
2026-09-13 • via Nuitee
E
Em Fusco • solo_traveller • gb
8
2026-09-13 • via Nuitee
S
Savita • couple • gb
7
Good
Pros:

good location and clean

Cons:

If shampoo is provided than need to provide hair conditioner !

2026-09-13 • via Nuitee
F
Frankline • solo_traveller • gb
9
2026-09-12 • via Nuitee
K
Kristīne • couple • lv
10
2026-09-11 • via Nuitee
C
Casey • solo_traveller • gb
8
2026-09-11 • via Nuitee