Holiday Inn London - Gatwick Airport by IHG

Hotels
Holiday Inn Hotels & Resorts
8.2 (7964 reviews)
Povey Cross Road, Horley , Horley , gb

Children allowed

Facilities

Meeting rooms
Express check-out
Electric car charging station
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Handy for airport
Friendly staff
Great breakfast
Convenient location
Cons:
Cleanliness issues
Small room size
Expensive shuttle service

Categories

Cleanliness
6.7
Some reviews indicate issues with cleanliness, mentioning revolting stains.
Service
8.7
Many reviews praised the friendly and helpful staff.
Location
8.7
The hotel is conveniently located near the airport.
Room Quality
7.7
Mixed reviews; some mentioned spacious, clean rooms while others found them too small.
Amenities
8.7
Good amenities, including a breakfast buffet and shuttle service.
Value for Money
8.2
Generally seen as good value, though some noted issues with room features.
Food and Beverage
8.7
Positive remarks on the breakfast and the free meals for kids.
Overall Experience
8.2
Overall a decent experience, but some significant issues with cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:21

Property Description

Conveniently located just 10 minutes from Gatwick Airport, Holiday Inn London Gatwick Airport is your ideal base for both business and leisure.

Effortless Travel
Enjoy 24-hour airport transfers for a small surcharge, and take advantage of our secure onsite car parking and park and fly packages, making your journey smoother than ever.

Stylish Accommodations
Our contemporary rooms are designed for comfort, featuring private bathrooms, 55-inch flat-screen TVs with Chromecast, air conditioning, and complimentary Wi-Fi. Whether travelling for business or leisure, we ensure a restful stay.

Delicious Dining Options
Start your day right with our breakfast buffet, or relax at the Hub Bar with live sports. With our family-friendly Open Lobby, kids under 13 eat free, making us the perfect choice for family getaways.

Combine comfort, convenience, and exceptional service at Holiday Inn London Gatwick Airport—book your stay today!

Important information:

Only assistance dogs accepted. Children under 13 eat free when dining with a paying adult (1 child per adult). Pre Booking is necessary for long-stay parking. The Hoppa airport shuttle service runs 24 hours a day; every 20 minutes. There is a surcharge for this service payable directly to the bus driver.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 20 per day.

Location

Guest Reviews

8.2
Based on 7964 reviews
Cleanliness: 6.7
Service: 8.7
Location: 8.7
Room Quality: 7.7
Amenities: 8.7
Value for Money: 8.2
Food and Beverage: 8.7
Overall Experience: 8.2
R
Robert couple gb
5
Property ok
Pros:

Location

2026-06-13 via Nuitee
L
Laurie solo_traveller fr
8
Pros:

La situation pour prendre un vol tres tot le matin, la navette bus qui dessert l aéroport très rapidement 24/24

Cons:

Le canapé lit est plus pour 1 personne et non pour 2.

2026-06-13 via Nuitee
I
Ines family_with_children gb
10
Lovely hotel with superb staff and food
Pros:

The staff were great throughout, friendly, approachable, helpful. Stayed only one night but it was just the loveliest stay we had

Cons:

Sofa bed wasn't that comfortable and hard to put it back to a sofa.

2026-06-13 via Nuitee
N
Nathan couple us
10
Pros:

The staff were very nice and accommodating. Room was clean and comfortable.

2026-06-13 via Nuitee
J
Jyoti family_with_children ch
9
Well maintained and accessible via Public transport. Breakfast was very good too.
2026-06-12 via Nuitee
L
LYNNE couple au
9
Great location for flying in or out of Gatwick
Pros:

Clean and well appointed room. Excellent parking.

Cons:

Nothing.

2026-06-12 via Nuitee
E
Eliot solo_traveller fr
5
2026-06-11 via Nuitee
A
Anjit family_with_children gb
10
2026-06-11 via Nuitee
K
Kelly family_with_children gb
8
Perfect location
Pros:

Close to Gatwick airport

Cons:

Sofa bed wasn’t made up for kids when we finally arrived at 10pm

2026-06-10 via Nuitee
S
SharonHealey solo_traveller au
10
Pros:

We stay here when we fly in from a long flight, easy hop on bus to accommodation.

Nice to grab a meal and relax after a long journey.

2026-06-10 via Nuitee
N
Neil couple au
8
2026-06-10 via Nuitee
S
Stefano couple ca
10
Convenient location to the airport and very clean with a great breakfast.
Pros:

Convenient location

2026-06-10 via Nuitee
H
Hayley family_with_children gb
9
A very lively friendly stay with lovely caring team
Pros:

I liked how we were based on the ground floor for our one night stay, especially with a three year old. It made it easy to get luggage in and out to the car for the airport and close to the lobby area for breakfast. Breakfast was delicious and calm environment.

Cons:

Our one thing we didn’t like was how hard the mattress was. But otherwise the room was very comfortable and accessible for us.

2026-06-09 via Nuitee
K
Kunc family_with_children pl
10
Pros:

Wszystko pięknie ,czysto i miło

2026-06-09 via Nuitee
A
Alex family_with_children gb
8
Hotel as expected, the food was poor
Pros:

As a frequent guest of Holiday Inn for both business and leisure travel, my stay met the expectations I have come to associate with the brand.

Cons:

The food was poor, and the menu descriptions were unclear and did not accurately explain what was included in each dish.

2026-06-08 via Nuitee
R
Rory family_with_children gb
8
2026-06-08 via Nuitee
A
Allan couple gb
8
2026-06-08 via Nuitee
J
Jennie couple gb
10
Perfect for an early start
Pros:

Flying out of Gatwick at 5:30am so made use of staying at the Holiday Inn to get some rest beforehand. Excellent value for money, staff were lovely and friendly. Room was wonderful, meal at the bar was delicious

Cons:

Mattress was a bit hard for my liking esp with a bad back

2026-06-08 via Nuitee
B
Beth couple gb
7
Good location for the airport.
Pros:

Close to the airport and the shuttle bus was very useful.

2026-06-07 via Nuitee
W
Will couple au
10
2026-06-07 via Nuitee