Holiday Inn London - Gatwick Airport by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.2 (7847 reviews)
Povey Cross Road, Horley , Horley , gb

listing image 1
Show all photos
Children allowed

Facilities

Meeting rooms
Express check-out
Electric car charging station
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Handy for airport
Friendly staff
Great breakfast
Convenient location
Cons:
Cleanliness issues
Small room size
Expensive shuttle service

Categories

Cleanliness
6.7
Some reviews indicate issues with cleanliness, mentioning revolting stains.
Service
8.7
Many reviews praised the friendly and helpful staff.
Location
8.7
The hotel is conveniently located near the airport.
Room Quality
7.7
Mixed reviews; some mentioned spacious, clean rooms while others found them too small.
Amenities
8.7
Good amenities, including a breakfast buffet and shuttle service.
Value for Money
8.2
Generally seen as good value, though some noted issues with room features.
Food and Beverage
8.7
Positive remarks on the breakfast and the free meals for kids.
Overall Experience
8.2
Overall a decent experience, but some significant issues with cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:21

Property Description

Conveniently located just 10 minutes from Gatwick Airport, Holiday Inn London Gatwick Airport is your ideal base for both business and leisure.

Effortless Travel
Enjoy 24-hour airport transfers for a small surcharge, and take advantage of our secure onsite car parking and park and fly packages, making your journey smoother than ever.

Stylish Accommodations
Our contemporary rooms are designed for comfort, featuring private bathrooms, 55-inch flat-screen TVs with Chromecast, air conditioning, and complimentary Wi-Fi. Whether travelling for business or leisure, we ensure a restful stay.

Delicious Dining Options
Start your day right with our breakfast buffet, or relax at the Hub Bar with live sports. With our family-friendly Open Lobby, kids under 13 eat free, making us the perfect choice for family getaways.

Combine comfort, convenience, and exceptional service at Holiday Inn London Gatwick Airport—book your stay today!

Important information:

Only assistance dogs accepted. Children under 13 eat free when dining with a paying adult (1 child per adult). Pre Booking is necessary for long-stay parking. The Hoppa airport shuttle service runs 24 hours a day; every 20 minutes. There is a surcharge for this service payable directly to the bus driver.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 20 per day.

Location

Guest Reviews

8.2
Based on 7847 reviews
Cleanliness: 6.7
Service: 8.7
Location: 8.7
Room Quality: 7.7
Amenities: 8.7
Value for Money: 8.2
Food and Beverage: 8.7
Overall Experience: 8.2
S
Sean • family_with_children • gb
10
Loved it due to the staff
Pros:

Staff exceptional

2026-05-23 • via Nuitee
S
Susan • couple • gb
9
We were very comfortable and the staff were exceptional-
Pros:

Easy to find near the terminal

Cons:

Nothing

2026-05-23 • via Nuitee
A
Andrea • extended_group • gb
8
Thank you . This was super generally .
Pros:

Danny - on reception was very helpful

Assisted with our cases

Organised a light supper


He was just very helpful . Danny at IHG was a credit to the team .

Cons:

It felt far from the Gatwick Airport.

2026-05-23 • via Nuitee
S
Stéphane • solo_traveller • fr
8
2026-05-23 • via Nuitee
C
Caroline • couple • gb
10
Good location for LGW, clean and nice restaurant.
Pros:

Location to LGW was good and easy to reach on the Hopper bus.

The food in the restaurant was lovely.

2026-05-22 • via Nuitee
K
Konowalchuk • solo_traveller • ca
10
Great hotel for overnight before & after a flight. Shuttle service really appreciated.
Pros:

Lots of variety for breakfast.. Hot scrambled eggs cooked perfectly!!! Not easy on a buffet. Good coffee. All staff were friendly and very accommodating.

Cons:

Nothing

2026-05-21 • via Nuitee
J
Joanna • solo_traveller • gb
9
2026-05-21 • via Nuitee
T
Troy • family_with_children • gb
10
2026-05-21 • via Nuitee
W
Wendy • couple • au
10
Great overnighter
Pros:

Great spot for catching an early flight from Gatwick. Clean and convenient. Staff were lovely and welcoming.

Cons:

The only slight disappointment I had was that our room didn't have the bath that was promised in the listing.

2026-05-21 • via Nuitee
P
Paula • couple • gb
8
Convenient and comfortable
Pros:

Location was great and had everything we needed

Cons:

Nothing

2026-05-21 • via Nuitee
J
Jamie • family_with_children • im
1
2026-05-21 • via Nuitee
C
COLIN • extended_group • gb
10
2026-05-21 • via Nuitee
A
ahmed • family_with_children • gb
9
Good
Pros:

Location

Cons:

None

2026-05-21 • via Nuitee
D
Dorothy • extended_group • gb
1
2026-05-21 • via Nuitee
F
francis de la Caridad • solo_traveller • gb
9
Pros:

Fabulous breakfast, very clean. staff very helpful

Cons:

All OK for me

2026-05-20 • via Nuitee
J
Joan • solo_traveller • gb
10
Pros:

Lovely and clean , great breakfast shuttle right to the door. All good

Cons:

Nothing

2026-05-20 • via Nuitee
M
michael • couple • ie
10
Pros:

overall we had a nice time on our stay in your hotel

Cons:

We were very happy with everything

2026-05-20 • via Nuitee
N
Neha • solo_traveller • gb
9
Good stay !
Pros:

Everything

Cons:

Nothing

2026-05-19 • via Nuitee
W
Waddington • couple • gb
10
2026-05-19 • via Nuitee
B
Brenda • couple • ca
10
Great stay close to Gatwick airport!
Pros:

It was clean, comfortable and close to the airport. The staff were all superb!

Cons:

Nothing

2026-05-19 • via Nuitee