Holiday Inn Norwich, Ipswich Road by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.2 (2252 reviews)
Ipswich Road , Norwich , gb
+44 333 320 9343

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Room quality needs improvement
Breakfast is expensive

Categories

Cleanliness
8.05
Some mentioned areas were noted as needing attention but generally clean.
Service
9.05
Staff were friendly and helpful throughout the stay.
Location
8.55
Good location with easy access to transportation for exploring Norwich.
Room Quality
7.55
Rooms are mentioned as needing sprucing up; some were tired.
Amenities
8.25
Facilities like the pool and gym received positive remarks, though the pool size was a concern.
Value for Money
8.05
Overall good value, though some facilities had issues.
Food and Beverage
7.85
Breakfast was good but mentioned as overpriced, and quality varied.
Overall Experience
8.25
Generally a pleasant stay with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:23

Property Description

Luxurious Amenities
Holiday Inn Norwich, Ipswich Road offers a range of luxurious amenities including an indoor swimming pool, a wellness and fitness centre, and a garden with a terrace.

Culinary Delights
Indulge in delicious British specialties at the on-site restaurant, enjoy refreshments at the bar, or opt for breakfast in the garden terrace. Packed lunches and in-room breakfast options are also available.

Convenient Location
Located near the River Yare and Marston Marshes, the hotel is just a short drive from Norwich's city centre and the local Train Station. Explore the vibrant city or unwind in the comfort of your well-appointed room.

Book your stay at Holiday Inn Norwich, Ipswich Road for a luxurious and convenient experience.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NWI

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.2
Based on 2252 reviews
Cleanliness: 8.05
Service: 9.05
Location: 8.55
Room Quality: 7.55
Amenities: 8.25
Value for Money: 8.05
Food and Beverage: 7.85
Overall Experience: 8.25
R
Rebecca • family_with_children • gb
7
Cons:

The health suite is in poor condition and not especially clean. Near the toilets on entering the pool it stank of urine very strongly.

2026-07-25 • via Nuitee
D
Dodo • couple • gb
6
Pros:

It met expectation

Cons:

No Issues

2026-07-23 • via Nuitee
A
Allan • couple • gb
5
Room ok; Room refreshments poor; breakfast ok the cutlery so worn and blunt we could not cut bacon .
Pros:

After a long drive it would have been nice to have a buscuit and a cup of tea: one tea bag each and no biscuits. we had to go down to reception to buy a biscuit.. charged £1 for two biscuits. Not good.

Cons:

Room refreshments.

2026-07-23 • via Nuitee
W
William • extended_group • gb
7
2026-07-22 • via Nuitee
R
Robert • solo_traveller • gb
8
Pros:

Staff, food, restaurant area

Cons:

Tiny bathroom made it hard to walk around the door when trying to close it

2026-07-22 • via Nuitee
T
Teresa • couple • gb
8
Clean, Functional rooms. Good Location, near to Norwich & UEA.
Pros:

Good Location, close to UEA. I’ve stayed here a few times. Quiet, Clean room. Clean bedding, ok comfort-wise. Nice Hot Bath.

Cons:

Can’t get on with the ‘air-con’, can only open window a few centimetres.

2026-07-21 • via Nuitee
H
Hettie • solo_traveller • gb
10
2026-07-21 • via Nuitee
A
Anne • couple • gb
10
Comfortable and pleasant
Pros:

Location great. Staff were lovely. Breakfast tasty and plentiful

Cons:

Nothing at all

2026-07-19 • via Nuitee
A
Andy • couple • gb
10
2026-07-18 • via Nuitee
D
daniel • solo_traveller • gb
9
2026-07-18 • via Nuitee
D
daniel • couple • gb
9
2026-07-18 • via Nuitee
K
Keith • solo_traveller • gb
9
2026-07-17 • via Nuitee
P
Pui yi • couple • gb
7
Very pet friendly and good breakfast
Pros:

Air conditioning

Cons:

We originally booked a twin room but the AC in the room is broken. The staff was so kind to swap us to another double room. However, the bed was just far too small…

2026-07-16 • via Nuitee
S
Sheila • solo_traveller • gb
10
It was a pleasant escape from ‘the world’ for a night.
Pros:

Friendly staff, cleanliness

Cons:

Not really anything to dislike. If reaching, I guess the pool was too busy to get a ‘proper’ swim in. But it may not have been so busy at a different time. I was only there 1 night.

2026-07-15 • via Nuitee
G
gwyn • solo_traveller • gb
7
2026-07-14 • via Nuitee
P
Peter • solo_traveller • gb
10
Staff did an excellent job!
2026-07-14 • via Nuitee
O
Ola • solo_traveller • gb
8
2026-07-14 • via Nuitee
G
Gavin • couple • gb
2
Cons:

Aircons in the executive rooms weren’t working

2026-07-12 • via Nuitee
M
Mai • family_with_children • gb
8
2026-07-11 • via Nuitee
R
Richie • solo_traveller • gb
10
2026-07-11 • via Nuitee