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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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24-hour front desk
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Heating
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Terrace
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Ironing service
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Dry cleaning
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Concierge service
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Special diet menus - on request
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Kid meals
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Snack bar
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Wine/champagne
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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24-hour security
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Historic 17th-Century Coaching Inn
Located off Oxford High Street, opposite Magdalen College, the Mercure Oxford Eastgate Hotel is steeped in history, having hosted renowned authors J.R.R. Tolkien and C.S. Lewis.
Bright and Air-Conditioned Rooms
The hotel offers modern amenities such as internet access and satellite TV in its bright and air-conditioned rooms, ensuring a comfortable stay for guests.
Central Location for Exploring Oxford
Conveniently situated a 5-minute walk from the city centre, the Mercure Oxford Eastgate Hotel serves as an ideal base for exploring Oxford's main shopping district, colleges, museums, and the picturesque activity of punting on the river.
Book your stay at the Mercure Oxford Eastgate Hotel for a historic and comfortable experience in the heart of Oxford.
Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Decor and comfort
Anyone could walk in the front door and go straight upstairs to the rooms. The receptionist is further in the building.
Location, building character, cleanliness, helpful staff, design of room, room snacks, buffet breakfast
The leaking sink, requiring towels on floor to mop up
Very handy location for access to the university exam schools and near to shops and restaurants by a short walk. Bed was comfortable and room temperature was stable.
Room very small for money paid, and needs a refresh. Breakfast was only lukewarm and the hotel really needs to get a faster toaster. Waiting staff while very efficient didn’t engage with customers very well. A welcoming smile would make a massive difference. Very expensive night rate for room size.
Bathroom was great. Location was great.
Room looked very tired. It was very noisy with drunk students on a saturday night but I guess that's what you get as its central. One thing that I think you should point out is hte parking. Access is VERY narrow and I scrapped the side of my XC90 upon entering throught the arch which was and is very distressing.
Friendly front desk staff when we arrived. Lovely quiet room. Comfortable beds, great night's sleep. Fantastic location.
Nothing
Noisy room, rumble all night
Breakfast diappointing; sausages tasted of soap!!!
Location wasnt bad.
The room was ok but not as described.
Overnight I was woken to noises from the bathroom which was a back flow of the pipes and the smell was horrific to the point I couldn't go back to sleep, i tried to contact reception via the app as requested on my arrival and I didnt get any response.
When I spoke with the reception team this morning all I got was " we will get that looked at " no apology nothing.
The curtains and netting was all ripped at the window also.
Dejlig morgenmad.
Meget lille rum. Vinduer kunne ikke åbnes. Meget varmt og ingen aircondition.
locality, exceptional room and building . and the view from my window
nothing
La ubicación
Las habitaciones tenían alfombra
Location. Breakfast. Staff.
Lack of air conditioning .Room was like an oven
location was good
i had no sleep as there was a machine/ventilation machine making loud noise through the night
Easy location for walking around the city.
Thought it was not clean enough - common parts ok but WC area not clean enough. The windows in the room were dirty with spiders and cobwebs along window cills. Surfaces felt very sticky.
The lift was broken but they don’t have porters.
Bathroom was not clean nor very functional.
Breakfast staff touched food with his hands and left it on the board!
General grubiness of carpet in public area and dusty .
Nowhere secure for guests to leave luggage once checked out while waiting for transport.
Staff generally not trained nor understanding what should have been done.
Definitely not a 4 star hotel when compared with other 4star hotels.
Overpriced and very unacceptable
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