The Randolph Hotel Oxford, a Graduate by Hilton Hotel

Hotels
8.3 (4046 reviews)
Beaumont St , Oxford , gb
+44 344 879 9132

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Spacious and clean rooms
Excellent breakfast variety
Friendly and professional staff
Cons:
Inaccurate amenities listed
Room comfort and service issues

Categories

Cleanliness
7.66
Some rooms had issues such as stains on curtains and hair dryer not working.
Service
9.13
Receptions were friendly and helpful, with notable service improvement despite some delays.
Location
9.17
Great location in the center of the city.
Room Quality
7.62
Issues with room size, dim lighting, and comfort level of mattresses.
Amenities
8.15
Included breakfast variety, but some amenities listed were missing.
Value for Money
7.61
Price does not reflect the overall quality due to several issues.
Food and Beverage
8.66
Excellent breakfast with plenty of choices.
Overall Experience
8.43
Unique décor and ambiance but overshadowed by service and comfort issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 21:58

Property Description

Luxurious Accommodation
Indulge in sumptuous bedrooms with high ceilings and period features at The Randolph Hotel. Each room is equipped with modern amenities including satellite TV, a mini-fridge, and tea/coffee facilities.

Wellness Centre and Dining
Unwind at the hotel's wellness centre after a day of exploring Oxford. Then, treat your taste buds at The Randolph's restaurant, offering a delightful range of European dishes.

Prime Location
Conveniently located in the heart of Oxford, just opposite the renowned Ashmolean Museum, The Randolph Hotel is a stone's throw away from The University of Oxford Colleges and the scenic riverside.

Book now for an unforgettable stay at The Randolph Hotel, by Graduate Hotels.

Important information:

Reservation is needed, to pre-arrange please contact the property.

The credit/debit card used to book a pre-paid rate must be presented to reception on arrival at the hotel. Please note that failure to do so will result in an alternative payment method being required.

There should be a charge for the thermal suite :
- guests with treatment (access is included in the price)
- guests without treatment (£20 per person)
- nonresidents without treatment (£30.00 per person hourly)

Our wellness center is complimentary access for residents, strongly advise to prebook the thermal suite to avoid disappointment. Spa treatments additional charge, pre book advised.

The Randolph has now electric car charging points. Key points are 22kw fast charging at a price of 55p per kwh. For more info please contact front desk.

Please note bookings over 10 bedrooms or more, or over 25 nights will be subject to group terms. A representative from the hotel will be in contact if this is required

Pet fee is GBP 60 per pet per stay for 1-4 nights, GBP 100 per pet per stay for 5+ nights. Pay at the hotel directly.Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for £75 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 48 per day.

Location

Property Video

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 4046 reviews
Cleanliness: 7.66
Service: 9.13
Location: 9.17
Room Quality: 7.62
Amenities: 8.15
Value for Money: 7.61
Food and Beverage: 8.66
Overall Experience: 8.43
P
Pieter • couple • nl
7
Pros:

Locatie was geweldig

Cons:

Airco blies oncomfortabel hard

2026-08-15 • via Nuitee
M
malcolm • couple • gb
6
very convenient for the graduation ceremony
Pros:

Location was good for attending a graduation

Cons:

The shower thermostat was poor and the ensuite was OK but my bathroom at home is much better

2026-08-15 • via Nuitee
A
Abdullatif • solo_traveller • bh
6
Good and bad
Pros:

Location

Cons:

AC, facilities

2026-08-15 • via Nuitee
O
Omaima • couple • ae
10
Would definitely love to come and stay again!
2026-08-14 • via Nuitee
V
Vladimir_1983 • couple • ru
10
Pros:

Все было отлично

2026-08-13 • via Nuitee
W
williams • couple • bb
2
Uncomfortable
Pros:

Beds were comfortable and location was lovely

Cons:

Room was moldy and wall covering dirty and room smelt of smoke

2026-08-13 • via Nuitee
A
Andy • couple • gb
9
Well located, stylish but can be expensive.
Pros:

Good room, friendly staff especially in the bar during the day. Good snacks available.
Well located.

Cons:

Being woken up by room service on our check out day (after a late night). If they know we are leaving at 11.00 that day why come and bang on the door at 9.00am?

2026-08-12 • via Nuitee
J
JonLee • couple • us
10
2026-08-12 • via Nuitee
P
Peter • couple • gb
10
Exquisite
Pros:

Great location, excellent decoration

Cons:

Staff very helpful

2026-08-11 • via Nuitee
X
xdroidx • couple • cy
10
Pros:

The design and quality

Cons:

It was a bit warm during the day

2026-08-11 • via Nuitee
C
Camilla • couple • gb
10
Pros:

Location was great

2026-08-08 • via Nuitee
B
Bai • couple • gb
9
The service provided by Mr. Charlie and his colleagues was memorable, making the entire trip wonderful.
2026-08-08 • via Nuitee
F
Francois • extended_group • fr
8
Une halte dans une superbe ville
Pros:

Emplacement très central dans un bâtiment historique
décoration des Chambres de bon goût

Cons:

Étroitesse des chambres

2026-08-08 • via Nuitee
D
david • family_with_children • es
10
Hechizados por la magia de Oxford.
Pros:

Las habitaciones de Harry Potter. El personal muy agradable. La entrada del hotel espectacular y las escaleras. La ubicación también muy buena. El desayuno rico.

Cons:

El suelo estaba inclinado.

2026-08-08 • via Nuitee
E
Eleftherios • solo_traveller • gb
4
Pros:

Location

Cons:

Rooms in the back of a different building, no view

2026-08-08 • via Nuitee
S
Steven • solo_traveller • us
7
2026-08-06 • via Nuitee
U
Ulla • couple • dk
9
Virkelig dejligt ophold
Pros:

Værelset og morgenmaden

Cons:

Udsmykningen af restauranten. Det var synd for det smukke gamle rum.

2026-08-06 • via Nuitee
I
Izabela • solo_traveller • pl
9
2026-08-05 • via Nuitee
B
Benedikt • solo_traveller • de
10
2026-08-05 • via Nuitee
K
Kate • couple • gb
10
2026-08-03 • via Nuitee