Mercure Salisbury White Hart Hotel & Apartments

Hotels
•
Mercure
8.1 (1899 reviews)
St John St , Salisbury , GB
+44 1722 327476

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Noise issues
Room decor outdated

Categories

Cleanliness
7.43
Some comments noted issues with mess outside and air conditioning, but overall rooms were described as spotless.
Service
8.9
Staff were frequently mentioned as friendly, helpful, and accommodating throughout various reviews.
Location
8.44
Multiple reviews highlighted the convenient and central location close to the city attractions.
Room Quality
7.39
Rooms were generally comfortable, but some had issues with noise and outdated decor.
Amenities
7.92
Standard amenities were noted; issues like empty soap dispensers were mentioned by a few guests.
Value for Money
7.88
Guests expressed that they expected more comfort for the price, affecting perceptions of overall value.
Food and Beverage
8.93
Breakfast received positive comments regarding variety and quality, adding to the overall experience.
Overall Experience
7.9
Overall sentiment reflected pleasant stays with some minor issues; guests indicated they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 07:58

Property Description

Modern Rooms and Amenities

The Mercure Salisbury White Hart Hotel offers elegantly designed modern rooms with en suite bathrooms and tea/coffee making facilities, ensuring a comfortable stay for guests.

Dining Experience

Indulge in British cuisine at the Squires Restaurant, complemented by a relaxing lounge offering a variety of snacks, light meals, and cream teas throughout the day. Enjoy pre and after-dinner drinks in a sophisticated setting.

Prime Location

Situated in the city centre, this Georgian hotel provides easy access to popular attractions such as Stonehenge and Old Sarum, making it the perfect base for exploring the historic city of Salisbury.

Experience luxury and convenience at the Mercure Salisbury White Hart Hotel. Book now for an unforgettable stay.

Important information:

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the credit card used to book must be presented upon arrival.

Throughout the year, the hotel is a popular wedding destination so please check with the hotel if you feel this may affect your stay.

In December, Christmas parties take place in the hotel almost every night and there are nightclubs running until midnight. Therefore, the hotel restaurant will close for the month and no dinner will be available.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOU

Location

Guest Reviews

8.1
Based on 1899 reviews
Cleanliness: 7.43
Service: 8.9
Location: 8.44
Room Quality: 7.39
Amenities: 7.92
Value for Money: 7.88
Food and Beverage: 8.93
Overall Experience: 7.9
J
John • solo_traveller • ie
9
Great hotel
Pros:

Excellent location, nice breakfast

Cons:

Floorboards a bit squeaky in room

2026-09-19 • via Nuitee
D
David • solo_traveller • us
9
2026-09-19 • via Nuitee
R
Roberto Toader • solo_traveller • ro
9
2026-09-18 • via Nuitee
K
katrin • couple • de
4
2026-09-18 • via Nuitee
B
beaugeard • solo_traveller • fr
7
Pros:

L'emplacement en centre ville
Le parking payant derrière l'hôtel ( 7, 50 l)

Cons:

Les traces de salissures sur la porte de la salle de bain
La désorganisation du service repas du soir et du petit déjeuner
La prestation n’est pas à la hauteur du prix payé

2026-09-17 • via Nuitee
C
Craig • solo_traveller • gb
10
Pros:

Really lovely and welcoming hotel

2026-09-14 • via Nuitee
C
Claire • solo_traveller • gb
10
2026-09-13 • via Nuitee
A
arthur • couple • nz
5
A great location and a very good place to stay but avoid evening meal
Pros:

Very good central location close to cathedral and the high street and driving to Stonehenge etc. Helpful staff and very easy parking right behind the hotel. Has stairs but obliging Staff carried our heavy bags upstairs for us.

Cons:

A very poor stodgy evening meal for older guests wanting meal in hotel that was served in a dogs-allowed ‘cafeteria’ type room with zero atmosphere and noticeably very few other room guests dining in. (10 Sep 26). Breakfast in the dining room (!) on 11 Sep was good and noticeably well patronised.

2026-09-12 • via Nuitee
A
Ann • couple • gb
8
Nice and central. Pleasant hotel.
Pros:

Central city location. Pretty garden/terrace area where you could have breakfast or just sit out. Decent breakfast.

Cons:

The restaurant was closed for evening meals (you could eat in a cafe area but it didn’t look very inviting). It may have just been closed for a function.

2026-09-11 • via Nuitee
F
Fran • solo_traveller • gb
4
I've stayed in Mercure hotels in past and they always had some style,this experience was like a budg
Pros:

Lovely building

Cons:

Room was tiny,carpet damaged,bathroom light not functional

2026-09-10 • via Nuitee
M
mike • solo_traveller • gb
10
Pros:

Excellent hotel

2026-09-09 • via Nuitee
C
Carl • solo_traveller • us
9
2026-09-08 • via Nuitee
W
Wendy • couple • au
8
2026-09-07 • via Nuitee
J
Johannes • extended_group • at
7
2026-09-07 • via Nuitee
B
Bruce • couple • gb
7
A very pleasant stay, highly recommended
Pros:

Very clean historic property. Excellent breakfast very comfortable bed. Nice bathroom

Cons:

Nothing

2026-09-06 • via Nuitee
E
Elizabeth • solo_traveller • gb
10
Really nice hotel and very convenient for the Cathedral and Cathedral Close.
Pros:

Excellent breakfast, "full English" and very good coffee.

Cons:

I found it difficult to turn off the air conditioning.

2026-09-06 • via Nuitee
M
Mathias • extended_group • ch
8
2026-09-06 • via Nuitee
E
Evelyne • solo_traveller • de
10
Wunderbar, komme gerne wieder.
Pros:

Das Personal war unglaublich freundlich und hilfsbereit. Das Frühstück war reichhaltig und frisch. Das Abendessen von sehr guter Qualität. Zentrale Lage. Sehr sauber.

2026-09-05 • via Nuitee
C
Colin • extended_group • gb
10
I enjoyed my stay in every aspect.
Pros:

The room

2026-09-05 • via Nuitee
D
david • couple • gb
9
Perfect for our stopover en route to somewhere else
2026-09-05 • via Nuitee