Mercure Salisbury White Hart Hotel & Apartments

Hotels
•
Mercure
8.1 (1776 reviews)
St John St , Salisbury , gb

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Children allowed
Pets allowed

Facilities

Nightclub
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Noise issues
Room decor outdated

Categories

Cleanliness
7.43
Some comments noted issues with mess outside and air conditioning, but overall rooms were described as spotless.
Service
8.9
Staff were frequently mentioned as friendly, helpful, and accommodating throughout various reviews.
Location
8.44
Multiple reviews highlighted the convenient and central location close to the city attractions.
Room Quality
7.39
Rooms were generally comfortable, but some had issues with noise and outdated decor.
Amenities
7.92
Standard amenities were noted; issues like empty soap dispensers were mentioned by a few guests.
Value for Money
7.88
Guests expressed that they expected more comfort for the price, affecting perceptions of overall value.
Food and Beverage
8.93
Breakfast received positive comments regarding variety and quality, adding to the overall experience.
Overall Experience
7.9
Overall sentiment reflected pleasant stays with some minor issues; guests indicated they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 07:58

Property Description

Modern Rooms and Amenities

The Mercure Salisbury White Hart Hotel offers elegantly designed modern rooms with en suite bathrooms and tea/coffee making facilities, ensuring a comfortable stay for guests.

Dining Experience

Indulge in British cuisine at the Squires Restaurant, complemented by a relaxing lounge offering a variety of snacks, light meals, and cream teas throughout the day. Enjoy pre and after-dinner drinks in a sophisticated setting.

Prime Location

Situated in the city centre, this Georgian hotel provides easy access to popular attractions such as Stonehenge and Old Sarum, making it the perfect base for exploring the historic city of Salisbury.

Experience luxury and convenience at the Mercure Salisbury White Hart Hotel. Book now for an unforgettable stay.

Important information:

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the credit card used to book must be presented upon arrival.

Throughout the year, the hotel is a popular wedding destination so please check with the hotel if you feel this may affect your stay.

In December, Christmas parties take place in the hotel almost every night and there are nightclubs running until midnight. Therefore, the hotel restaurant will close for the month and no dinner will be available.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOU

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 7.50 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £5 per person per night when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for £15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 1776 reviews
Cleanliness: 7.43
Service: 8.9
Location: 8.44
Room Quality: 7.39
Amenities: 7.92
Value for Money: 7.88
Food and Beverage: 8.93
Overall Experience: 7.9
W
Wrigley • solo_traveller • gb
8
Just as I remembered from 50 years ago.
Pros:

N/A

Cons:

A the stairs

2026-06-12 • via Nuitee
S
S • solo_traveller • gb
9
Pros:

Room

2026-06-12 • via Nuitee
B
Barbara • couple • ch
10
2026-06-12 • via Nuitee
K
Kevin • couple • gb
9
2026-06-09 • via Nuitee
K
Karen • solo_traveller • nz
6
Good central location and for me close to family so handy. I wouldnt choose to stay again though if in ine of the front
Pros:

Clean large room. Modern and good coffee facility. Bed was comfortable. Room was spacious and comfortable.

Cons:

This room was noisy - right over the main road and traffic lights. There were some boy racers but most of the noise was volume of traffic passing through town.

2026-06-08 • via Nuitee
T
Tom • solo_traveller • gb
7
2026-06-08 • via Nuitee
C
Corey • solo_traveller • gb
9
2026-06-08 • via Nuitee
M
Martine • couple • lu
8
2026-06-08 • via Nuitee
M
Mirco • family_with_children • gb
10
2026-06-07 • via Nuitee
R
russell • solo_traveller • gb
9
Pros:

Nice spacious room , great location

Cons:

Poor water pressure, shower was terrible

2026-06-07 • via Nuitee
S
Saeed • solo_traveller • ae
6
2026-06-07 • via Nuitee
D
Diane • couple • gb
2
Poor value for money
Pros:

Location

Cons:

It is shabby. Lots wrong with the room. The whole place looks cheap and run down.

2026-06-05 • via Nuitee
A
Anthony • couple • gb
9
Got upgraded by the super helpful staff. Overall a fantastic couple of days here.
2026-06-05 • via Nuitee
D
Doug • couple • gb
9
Pros:

Not far from the centre very good.

Cons:

Nothing.

2026-06-04 • via Nuitee
S
Steve • solo_traveller • gb
8
2026-06-03 • via Nuitee
B
Bernice • couple • ie
9
Pros:

BREAKFAST WAS LOVELY . We had a nice time in salisbury .

2026-06-03 • via Nuitee
P
Paul • solo_traveller • gb
8
Friendly staff, great location, speedy check in and out
Pros:

Location to works venues was great.

2026-06-02 • via Nuitee
V
Vicki • couple • gb
8
Pros:

Perfect spot in the city, just outside the busy centre so quiet at night. The room was clean, and the rooms had everything we required. Comfy king sized bed with amazing pillows. Also the onsite car park was a bonus, although perhaps we were lucky to get a space on a Friday evening.

2026-06-01 • via Nuitee
K
Kevin • couple • gb
10
Great place would certainly recommend & I will return again sometime
Pros:

Fabulous Hotel. Really enjoyed our visit

2026-06-01 • via Nuitee
P
Pobo Bellido • extended_group • se
7
2026-05-31 • via Nuitee