Castle Hotel Windsor

Hotels
8.4 (2937 reviews)
18 High St , Windsor , GB

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Chic room design
Spacious rooms
Cons:
Expensive parking
Breakfast quality
Renovation disruptions

Categories

Cleanliness
7.86
The room was clean, but breakfast left was poorly managed.
Service
9.33
Staff were incredibly helpful and friendly under trying circumstances.
Location
9.87
Excellent central location right next to Windsor Castle.
Room Quality
9.32
Rooms were chic, spacious, and well-decorated.
Amenities
7.85
The bar wasn't open due to renovations, limiting availability of amenities.
Value for Money
7.31
Tad expensive for one night stay without included perks.
Food and Beverage
6.86
Breakfast was poorly managed and unappetizing.
Overall Experience
8.83
Despite some issues, overall a delightful stay with some standout moments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:02

Property Description

Unrivaled Views of Windsor Castle
Experience the 'Changing of the Guards' procession from your doorstep at Castle Hotel Windsor, offering breathtaking views of Windsor Castle and Windsor Guildhall.

Luxurious Boutique Accommodation
From single rooms to spacious luxury suites, enjoy complimentary White Company Noir toiletries, fluffy bathrobes, and Nespresso machines in upgraded rooms, all overlooking Windsor's iconic landmarks.

Convenient Location and Amenities
With easy access to London Heathrow Airport, train stations, and nearby attractions like Windsor Racecourse and Legoland, Castle Hotel Windsor is the perfect choice for your next getaway.

Book now to indulge in a blend of luxury, convenience, and stunning views at Castle Hotel Windsor.

Important information:

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the credit card used to book must be presented on arrival.

Guests can enjoy dining in the our restaurant Leaf at The Castle with a menu based on the ideals of health, body and mind, yet coupled with indulgence. Our dishes are designed to tantalize taste buds as well as nourish the soul. Breakfast, all-day dining, and an à la carte menus are available. Reservations are highly recommended. You can also enjoy cocktails, exquisite wines, traditional teas and craft ales, in Leaf at The Castle Bar.

When booking 8 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

8.4
Based on 2937 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.87
Room Quality: 9.32
Amenities: 7.85
Value for Money: 7.31
Food and Beverage: 6.86
Overall Experience: 8.83
T
Tina • solo_traveller • se
9
Fantastiskt läge och fint klassiskt hotell.
Pros:

Klassisk och stilrent. Fina materialval. Väldigt bekväm säng med tjockt täcke och många kuddar. Rummet var väl utrustat och badrummet väldigt lyxigt. Rent och snyggt. Personalen var vänliga och hjälpsamma.

Cons:

Även om badrummet var väldigt fint och lyxigt så var det i minsta laget. Ingången till duschen cirka 44 cm där man fick lirka sig förbi handfatet. Avskyr även heltäckningsmatta som tyvärr är det vanliga i UK.

2026-09-19 • via Nuitee
D
David • couple • gb
8
2026-09-17 • via Nuitee
L
Luke • couple • au
10
2026-09-16 • via Nuitee
T
Tamura • couple • us
10
A great place that puts you in the heart of Windsor!
Pros:

Location, The Doorman was very kind and helpful, the complimentary items in the refrigerator.

Cons:

The temperature in the room. It was a bit stuffy in there even though we turned the a/c down .

2026-09-15 • via Nuitee
C
Charles • couple • gb
9
2026-09-15 • via Nuitee
S
Sonia • couple • au
9
Lovely but disappointing response to a valid complaint
Pros:

The hotel has been amazingly and considerately renovated - lots of lovely little touches and attention to detail such as large tea cups and saucers, fresh milk and water in the fridge and lovely bathroom products

Cons:

We were disturbed from 9am till our checkout by some extremely loud banging and building work which we associated with the ongoing hotel renovation coming from either Nextdoor room 407 or perhaps upstairs. When we informed check out staff about this, we felt disbelieved and patronised .. as if we’d invented it?! Because of this, we were distracted to additionally share that our TV didn’t work and that, minorly, the shower gel pumps in the shower and sink are too stiff to activate

2026-09-14 • via Nuitee
F
Fatma • couple • sa
10
Awesome outstanding room
Pros:

Renovated room on the English style amazing… very cooperative staff

Cons:

Not applicable

2026-09-14 • via Nuitee
C
Christian • family_with_children • gb
8
Enjoyable and pleasant
Pros:

Breakfast was good, nice staff. Well presented

Cons:

The old carpet in the room detracted from the overall appearance and finish. If it was new it looked dated..

The shower screen was particularly disappointing, as it leaked excessively. The design appeared to leave a significant gap at the entrance to the shower, with only a short section of glass, which resulted in water escaping onto the bathroom floor.

2026-09-14 • via Nuitee
M
Martin • couple • gb
10
2026-09-14 • via Nuitee
M
Mary • couple • au
8
Great location and lovely hotel
Pros:

Location is perfect - across from Windsor Castle and immediate access to restaurants, bars and cafes. Have stayed here many times and keep coming back. Car parking available.

Cons:

Unfortunately a bit of noise coming from room next door which doesn't normally happen but it was a very busy weekend.

2026-09-13 • via Nuitee
H
Hilal • solo_traveller • tr
10
Pros:

I had a wonderful stay at The Queen’s Gate Hotel and I was very happy with my experience.

The staff were extremely friendly, welcoming, helpful and attentive throughout my stay. Whenever I needed anything, they were always happy to help and made me feel very comfortable.

The location of the hotel is excellent and very convenient for getting around London. The hotel itself was comfortable and pleasant.

A special thank you to all the staff for their kindness and warm hospitality. I would definitely be happy to stay here again and would highly recommend this hotel.

2026-09-08 • via Nuitee
M
Milan • couple • gb
10
2026-09-05 • via Nuitee
T
Terence • family_with_children • gb
10
2026-09-04 • via Nuitee
E
Emil • couple • ch
9
Pros:

good price, very near to town and the castle, very good restaurant

2026-09-04 • via Nuitee
C
Christina • family_with_children • gb
10
2026-09-02 • via Nuitee
T
Toni • couple • gb
6
Pros:

Overall good, but no hot water to shower. Discount given after checkout.
Breakfast was lovely!
Location great.
Would stay again but the lack of hot water for showers was a problem!

Cons:

Shower issue.

2026-09-02 • via Nuitee
C
Chris • couple • gb
10
Relaxing and productive.
Pros:

Location and the room was lovely

Cons:

All good for us

2026-08-31 • via Nuitee
J
Jan • couple • be
9
Goede ligging mooi klassiek hotel
Pros:

Goede ligging mooi klassiek hotel

Cons:

Kamers te Klassiek traditioneel Engelse stijl

2026-08-30 • via Nuitee
J
Jonathan • couple • gb
9
A lovely stay, we will definitely return
Pros:

Excellent location and could watch Changing of the Guard procession from our bedroom

Cons:

Shower was very small

2026-08-30 • via Nuitee
Y
Yulian • family_with_children • cn
10
非常满意,除了要爬楼梯。
Pros:

空间大,品质好,床很舒服。除了零食汽水外冰箱还有一小盒牛奶,有玩具套装,太适合我家小孩。

Cons:

如果没有电梯,最好有人帮忙拿行李上楼。如果订的两个房间不在同一栋建筑内,最好预定的时候就提醒我。

2026-08-29 • via Nuitee