Holiday Inn London-Bexley by IHG

Hotels
Holiday Inn Hotels & Resorts
8.5 (1836 reviews)
Black Prince Interchange, Southwold Road , Bexley , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Variety of breakfast options
Comfortable rooms
Cons:
Hair found in bed and shower
Bathroom sink issues

Categories

Cleanliness
7.5
Some comments about hair found in the bed and shower detract from the overall cleanliness.
Service
9
Staff received multiple commendations for being friendly and helpful.
Location
8.5
Location is convenient, especially for those visiting friends or attending events.
Room Quality
8
Rooms are spacious and comfortable, though some fixtures were noted as tired.
Amenities
8.5
Good available amenities including tea and coffee in rooms.
Value for Money
9
Guests felt they received good value, especially given the last-minute bookings.
Food and Beverage
9
Breakfast options were praised for their variety and freshness.
Overall Experience
8.5
Overall experience was positive with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 00:19

Property Description

Convenient Location for Business and Leisure:
Located on the edge of the green belt with easy access to London and the Kent countryside, our brand new 4-star hotel offers a peaceful base for both tourists and business travelers.

Family-Friendly Accommodation:
Enjoy our air-conditioned double and family rooms where kids stay and eat for free. After a day of exploring, unwind in comfort and style.

Dining and Relaxation Options:
Savor delicious meals at our restaurant before venturing out and relax with a drink at the bar upon your return.

Book now for a memorable stay at our refurbished hotel, where convenience meets comfort.

Important information:

Car parking is chargeable at GBP 9 per night for residents; the car park accommodates approximately 200 cars and there is no height restrictions to enter. The property operates a 'Parking Eye' system and guests must register their vehicle at the terminal on the Front Desk. Pre-booking is not required.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LCY

Location

Guest Reviews

8.5
Based on 1836 reviews
Cleanliness: 7.5
Service: 9
Location: 8.5
Room Quality: 8
Amenities: 8.5
Value for Money: 9
Food and Beverage: 9
Overall Experience: 8.5
K
Karen solo_traveller gb
9
Pros:

Staff was helpful polite and lovely

Cons:

Nothing really

2026-08-08 via Nuitee
S
Sian solo_traveller gb
10
Pros:

Room was lovely, bed was very comfortable, air con was amazing! Breakfast is excellent

Cons:

Parking charge

2026-08-07 via Nuitee
A
Alan couple gb
10
2026-08-06 via Nuitee
J
Justine couple gb
10
Very nice
Pros:

Beautiful presentation very clean great lication

Cons:

Bar invaded by private event

2026-08-05 via Nuitee
D
David solo_traveller gb
8
Pleasant
Pros:

Clean and pleasant room and building

Cons:

Nothing. Did not spend much time on the hotel grounds

2026-08-05 via Nuitee
C
Chris solo_traveller gb
7
Nice place but pricey for a HI
Pros:

Helpful staff and nice room.

Cons:

Expensive parking for a guest already paying a pretty high room rate. Bar area wasn't particularly comfortable and felt more like a hotel reception that a bar/restaurant.

2026-08-05 via Nuitee
J
Joanne couple gb
10
It surpassed all of our expectations - would be happy to return anytime
Pros:

It was clean, modern and very comfortable

Cons:

There was nothing I didn’t like

2026-08-02 via Nuitee
J
Jill couple gb
10
Perfect place for us to get to London
Pros:

The bedroom

Cons:

Nothing was bad

2026-08-02 via Nuitee
A
allison couple gb
8
Basic facilities but comfortable and clean. Great parking and location
Pros:

Great location, good parking facilities, clean and comfortable

Cons:

No mini fridge, no bottled water, minimal basic toiletries,

2026-08-02 via Nuitee
A
Andrew solo_traveller gb
7
Conveniently located for a trip into London
Pros:

I stayed here as I was seeing a show in London. This hotel is perfectly located on the A2 and is a 10 minute walk to Bexley Station and a 30 minute Train Journey to Charring Cross.
The Car Park is huge and only £9 for 24 hours.
The rooms are comfortable.
The breakfast is good with plenty of choice.

Cons:

I stayed in Room 20 on the Ground Floor.
Everything was fine until I went to use the bathroom.
I found hairs on the floor and in the bath and the bin had not been emptied from the previous occupant.

2026-08-02 via Nuitee
M
Mark solo_traveller gb
8
2026-08-02 via Nuitee
C
Chris couple gb
8
Apart from what has been stated, good hotel and would stay again
Pros:

Nice staff and location good for our trip

Cons:

Shower pressure very bad, surely not hard to rectify. Wiped away grime on shower door bottom

2026-08-02 via Nuitee
S
Sharon couple gb
10
2026-07-24 via Nuitee
J
Jason family_with_children gb
10
Brilliant definitely recommend
Pros:

Breakfast was spot on everything you needed room was clean staff very helpful

Cons:

Can't fault it

2026-07-23 via Nuitee
R
Roger couple gb
8
good
Pros:

Staff

Cons:

An accessible room not available

2026-07-22 via Nuitee
B
Brian solo_traveller gb
10
Pros:

The hotel staff and the young man I spoke to by phone were excellent. I was a very tired driver and they helped greatly

Cons:

Nothing

2026-07-22 via Nuitee
A
ANDREW solo_traveller gb
10
2026-07-22 via Nuitee
S
Stewart solo_traveller gb
10
Pros:

This is one of the best hotels I have stopped in first class room one of the best breakfast selection I have seen and the English breakfast was superb.
I have never given a review like this.
Thank you

Cons:

The only downside to my stay was the breakfast box I had to have, because I had to leave early on the Sunday morning needed a little more imagination. Considering the breakfast I had to miss.

2026-07-22 via Nuitee
B
Brenda Fabiola solo_traveller mx
10
Pros:

La limpieza y comodidad

Cons:

No tengo malos comentarios,

2026-07-21 via Nuitee
P
Patricia couple gb
8
Very good value hotel with parking.
Pros:

We wanted a moderate-priced hotel in this area in order to visit Eltham Palace and a couple of other places. This hotel is much better quality than one might expect for the price - we booked well in advance, which included free parking. It seems to have been nicely re-furbished in recent years with simple but smart furnishings and colour schemes. There were plenty of staff around if needed and all of them were very polite and personable. The car-parking arrangements didn't sound too convincing on their web-site (first come, first served) but, when we got there, they turned out to be extensive and easily accessible. Breakfast was self-service but good choices etc. We had one evening meal which was decent value quality and price-wise.

Cons:

Nothing.

2026-07-21 via Nuitee