Holiday Inn Dover by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.3 (2673 reviews)
Singledge Lane , Dover , GB
+44 1304 821230

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Convenient location close to ferry terminal
Free parking and on-site EV charging availability
Friendly, efficient staff
Comfortable beds and generally clean rooms
Good/excellent breakfast; decent dinner/restaurant on site
Good for short/overnight stays and value
Cons:
Some rooms dated (old carpets, mattresses) and need refurbishment
Bathrooms often small or awkward (suggested walk-in showers)
Occasional operational lapses (baby cot not ready, meal trays left at door)
Problems with charging points in some rooms
Dog surcharge and refundable deposit issues reported
One previously available restaurant closed, reduced GF options

Categories

Cleanliness
8.6
Multiple reviewers described rooms as clean ('clean', 'sauber') and breakfasts/areas are well kept; a few comments note dated carpets and bathrooms but overall cleanliness is reported positively.
Service
8.6
Staff frequently described as friendly and efficient (welcoming haven, accommodating breakfast chef, helpful staff). A few operational lapses (baby cot not ready, delayed meal tray at check-in) slightly lower the score.
Location
9
Repeatedly praised for proximity to the ferry terminal and convenience for short stays; location and parking are consistently highlighted as strong positives.
Room Quality
7.3
Mixed feedback: beds often called comfortable but several guests mention old mattresses, dated bathrooms, small bathrooms and need for refurbishment (carpets, shower/bath layout, lack of hanging space).
Amenities
8.1
Good basic amenities noted (free parking, EV charging points available, lounge areas). Some problems reported with charging points not working and occasional missing requested items (baby cot).
Value for Money
8.1
Generally viewed as good value for a convenient overnight/ferry stop (explicit 'great value'), though issues such as dog surcharge and an unresolved refundable deposit complaint reduce the score slightly.
Food and Beverage
8.4
Breakfast repeatedly praised (excellent, very good); restaurant and dinner receive positive mentions, though one guest missed a previously available restaurant and noted reduced gluten-free options — overall positive but not flawless.
Overall Experience
8.3
Overall sentiment is positive for a convenient, comfortable stay—especially as a ferry stop—with friendly staff and good breakfast; some frustrations around small bathrooms, dated rooms and occasional operational issues balance the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:08

Property Description

Luxurious Accommodations

Holiday Inn Dover offers elegant 4-star rooms with en suite bathrooms and power showers. Enjoy free Wi-Fi and interactive TVs for entertainment.

Dining and Leisure

Indulge in the Bella Italia Restaurant's delicious à la carte menu or sip on cocktails at the Mediterranean-style Junction Bar. Stay active at the 24-hour gym or unwind at the cozy onsite cafe.

Convenient Location

Situated near Dover's Ferry Port and White Cliffs, our hotel is a short drive from Dover Castle and ferry terminals. With free parking and easy access to the A2, Leaf Hotel is the perfect choice for your Dover stay.

Important information:

Please note that this property can accommodate dogs but will not accommodate other types of pets.

Please note that dogs will incur an additional charge of GBP 25 per day per room, per dog.

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Location

Guest Reviews

8.3
Based on 2673 reviews
Cleanliness: 8.6
Service: 8.6
Location: 9
Room Quality: 7.3
Amenities: 8.1
Value for Money: 8.1
Food and Beverage: 8.4
Overall Experience: 8.3
R
rebecca • family_with_children • us
7
Pros:

Free parking.

Cons:

Update carpet and mattresses. Very old..when a person spends most of their time their sleeping the mattress should be firm.

2026-10-31 • via Nuitee
M
Michael • extended_group • gb
10
Excellent can’t fault it at all
Pros:

Excellent stay very clean and comfortable . A great relaxing stop over before catching an early morning ferry to France.will definitely stop again.

Cons:

Nothing

2026-10-31 • via Nuitee
S
Steen-Plomer • family_with_children • gb
10
2026-10-31 • via Nuitee
S
Scott • solo_traveller • gb
5
2026-10-30 • via Nuitee
T
Tim • family_with_children • de
8
2026-10-29 • via Nuitee
D
D • couple • gb
10
2026-10-28 • via Nuitee
G
Grace • couple • ie
10
2026-10-28 • via Nuitee
T
Tweed • family_with_children • gb
10
Thanks Dover IHG
Pros:

It was a welcome haven to relax. The beds were comfortable, the room was a good size and it wasn't too far from reception.

Cons:

Nothing

2026-10-27 • via Nuitee
P
Pickford. Geeta • family_with_children • fr
8
Pros:

On.a l'habitude de passer des nuits dans cet hôtel

Cons:

On.a fait le check in a 18 hrs le plateau repas des personnes avant nous etait tjrs a côté de la porte .et en face de la chambre la même chose
Mon.mari a du tocker sur la porte pour voir s'il y a tjrs quelqu'un. On.etait pas très content

2026-10-27 • via Nuitee
Z
zsolt attila • family_with_children • de
9
2026-10-27 • via Nuitee
T
Taylor • family_with_children • gb
8
Pros:

I liked finding a bowl of prunes at breakfast.

Cons:

The hotel is too far from the ferry terminal.
The charging points in the rooms don't work.

2026-10-26 • via Nuitee
J
Jan • family_with_children • gb
9
2026-10-26 • via Nuitee
M
Mark • family_with_children • gb
9
Pros:

Friendly staff nice rooms

Cons:

Nothing

2026-10-26 • via Nuitee
F
Franziska • couple • ch
7
Pros:

La chambre était confortable et l’empereur déjeuner excellent

Cons:

La surtaxe pour le chien - et surtout ils charge t un dépôt de garantie de 100£.
Dix jours après je n’en ai toujours pas reçu le remboursement, bien qu‘au check out on m’a confirmé que tout était en ordre
Un scandale, je me sens

2026-10-25 • via Nuitee
H
Hamed • family_with_children • gb
1
2026-10-24 • via Nuitee
M
Merlyn • couple • gb
10
Very convenient to stay in for a trip to Germany. Ferry next morning
Pros:

all fine

2026-10-23 • via Nuitee
D
Dsnny Ryan • couple • gb
9
great Value and so close to Ferry Port
Pros:

Room greatr,staff really friendly and the Dinner was great.

Cons:

Nothing

2026-10-23 • via Nuitee
M
MalcolmH • family_with_children • de
8
Gutes Hotel in idealer Lage zum Fährhafen von Dover
Pros:

Das Zimmer war angenehm groß, sauber und insgesamt komfortabel. Besonders praktisch ist die Nähe zum Fährhafen von Dover, wodurch sich das Hotel hervorragend für eine Übernachtung vor oder nach einer Fährüberfahrt eignet.

Auch die guten Parkmöglichkeiten direkt am Hotel sind ein Pluspunkt. Besonders positiv ist außerdem, dass Ladesäulen für Elektroautos zur Verfügung stehen.

Insgesamt ein guter Aufenthalt und für eine Zwischenübernachtung absolut empfehlenswert.

Cons:

Das Zimmer und insbesondere das Badezimmer sind etwas in die Jahre gekommen und könnten eine Modernisierung vertragen. Sauber war aber alles.

Etwas ärgerlich war, dass das vorab angefragte Babybett bei unserer Ankunft noch nicht im Zimmer bereitstand. Gerade nach einem langen Anreisetag und bei einer späten Ankunft mit Baby war das etwas nervig und hätte besser vorbereitet sein können.

2026-10-21 • via Nuitee
U
Ugo • family_with_children • gb
10
Pros:

Great hotel. Great restaurant. Great breakfast. Great people.

Cons:

Bathroom terrible. Far too small and terribly uncomfortable for both showering and bathing. You need to remove bath and make some, if not all rooms a walk in shower only. Change door to sliding door so that you can at least have more room in the room .

2026-10-21 • via Nuitee
S
Sharon • couple • ca
8
Pleasant and comfortable
2026-10-21 • via Nuitee