Holiday Inn Portsmouth by IHG

Hotels
•
Holiday Inn Hotels & Resorts
7.6 (5448 reviews)
Pembroke Road , Portsmouth , GB

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable rooms
Good breakfast options
Cons:
Cleaning issues
Food allergy management
Crowded amenities

Categories

Cleanliness
6.31
There was leftover food in the cupboard. The mattress was shaky, which may raise cleanliness concerns.
Service
8.78
The staff were very polite and helpful.
Location
8.82
The hotel is well located, easy walking distance to attractions.
Room Quality
7.77
The room was compact but modern and comfortable.
Amenities
7.3
The small swimming pool and crowded amenities were noted as downsides.
Value for Money
8.26
Good value based on room size and breakfast quality.
Food and Beverage
6.31
Concerns with allergy management led to an inability to eat safely.
Overall Experience
7.28
The stay was enjoyable despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:56

Property Description

Luxurious Amenities
The Holiday Inn Portsmouth offers a range of luxurious amenities including a You Fit Health Club with a swimming pool, gym, hot tub, steam room, and sauna. Guests can unwind and relax in style during their stay.

Convenient Location
Situated by the sea front, this hotel is in close proximity to the historic Dockyard and Gunwharf Quays leisure and shopping complex. Explore Portsmouth's famous attractions and enjoy a day of shopping and entertainment just a short walk away.

Modern Comforts
Each room at the Holiday Inn features modern comforts such as a flat-screen TV, tea/coffee making facilities, and air conditioning. Enjoy a comfortable and convenient stay with all the necessary amenities at your fingertips.

Book your stay at the Holiday Inn Portsmouth now and experience luxury by the sea.

Important information:

Please note, the Holiday Inn Portsmouth has a Parking Eye installed to ensure there is sufficient car parking available for hotel guests.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SOU

Location

Guest Reviews

7.6
Based on 5448 reviews
Cleanliness: 6.31
Service: 8.78
Location: 8.82
Room Quality: 7.77
Amenities: 7.3
Value for Money: 8.26
Food and Beverage: 6.31
Overall Experience: 7.28
Z
Zito • couple • us
9
Pros:

I had a wonderful time with this being my first international visit from the US. The location was fantastic, the pool and hot tub were great, breakfast and dinner were fantastic and i love having everything fresh made on site. Even though it was during one of the many UK heat waves, being able to jump in the pool or go down to the pier for some ice cream was a great way to beat the heat. We had our meals included in the price and we made full use of that, it was also nice to have the option of using the included menu or having a limit that could be used on the main menu.

Cons:

The AC being out, but we knew going in that it was having problems and we had brought with us means of beating the heat as well as using the provided fans. the rooms get cleaned at slightly odd times as well but once we learned the routine we were able to plan our days more effectively.

2026-09-19 • via Nuitee
M
Michelle • solo_traveller • gb
3
Food was good location was excellent but no sleep for the price of the room it’s needs to be given at a discount
Pros:

It was in a good location

Cons:

I didn’t sleep all night room 014 the generator was outside the window. All night droning in my ears the only space that was quiet was the bathroom.

2026-09-19 • via Nuitee
S
Shirley • couple • gb
3
Disappointed, would not stay there again.
Pros:

Location was ok.

Cons:

Food at breakfast not replenished, chairs were dirty, coffee machine not working.
One lift not working for our 3 day stay .
Room not particularly clean.
Parking , was ok if you could find a spare place, if not you had to park in thr road but you could get a permit from reception.

2026-09-19 • via Nuitee
M
michael • solo_traveller • gb
9
Brilliant location for the harbour and town centre plus sea front
2026-09-18 • via Nuitee
A
andrew • solo_traveller • gb
5
Pros:

Facilities were good

Cons:

Hotel is dated

2026-09-18 • via Nuitee
I
ian • couple • gb
8
convenient one night stay close to ferry terminal and the old town
2026-09-17 • via Nuitee
B
Brian • couple • gb
9
Enjoyed our 3 night stay and would stay there again. 15 minute walk into Gunwarf Quays
Pros:

Comfortable bedroom and bed. Lovely shower. All areas of hotel were clean and tidy although a little dated in bar and restaurant area. Very friendly and helpful staff.

Cons:

Only one lift was working which meant a long wait if you were on the 6th floor. Also a floor number sign on wall opposite the open lift doors would be helpful if there were people in lift needing different floors.

2026-09-17 • via Nuitee
L
Laura • solo_traveller • it
8
Pros:

Buona la posizione a 15 minuti a piedi dal centro e dalla Spinnaker tower, camera pulita, bagno piccolino ma pulito. Colazione buona ed abbondante.

Cons:

Sconsiglio di fare la mezza pensione, offrono pochissime scelte dal menù, praticamente sempre le stesse cose.

2026-09-17 • via Nuitee
C
Christopher • solo_traveller • gb
10
Pros:

Perfect location!
Very close to everything I needed. Staff were helpful and friendly.
I didn't catch her name, but the blonde lady on front of house was very helpful and went above and beyond.

Breakfast nice and plenty of space too.

Would 100% stay again!!

Cons:

I found the lift very narrow as were the hotel room doors, I struggled to get a double pram through. Other than that, great!

2026-09-16 • via Nuitee
A
ANTHONY • couple • gb
4
Never stay at this Hotel
Pros:

We chose this hotel because it had AIR CON and its location. When we got there it was not working. There was a fan in the room which was useless. On speaking to staff this had been like this on and off for 3 years. We will never stay at this hotel again.

Cons:

The Hotel needs a good refurb. We stayed on level 5 NO Air Con level 6 had Air Con reception had Air Con. The breakfast area was to hot and sit and enjoy your breakfast it was eat it fast and leave.

2026-09-16 • via Nuitee
D
Darren • solo_traveller • gb
8
2026-09-15 • via Nuitee
D
Deborah • couple • gb
7
Comfortable, value for money in good location.
Pros:

Exceptional value for money ,Location position and facilities are great.
Comfortable room with complimentary drinks and snacks.

Cons:

The breakfast was ok, however as it was busy there was not enough staff to clean the tables etc and the buffet food to ages to be replenished.

2026-09-15 • via Nuitee
K
Klaus • solo_traveller • de
9
2026-09-15 • via Nuitee
B
Brooke • couple • gb
4
2026-09-15 • via Nuitee
A
Andrew • couple • gb
8
2026-09-15 • via Nuitee
P
Phil L • couple • gb
8
2026-09-15 • via Nuitee
D
David • couple • gb
7
Nice location, good pool and sauna, slow breakfast eggs and somewhat dated room
Pros:

Pool and leisure facilities

Cons:

Noise outside window during the night
Breakfast took 20mins both days to get poached eggs

2026-09-15 • via Nuitee
K
Karl • couple • gb
7
It was ok for us a little expensive
Pros:

Its position is ideal for Southsea and the Portsmouth harbour area

Cons:

Only one small lift due to a breakdown at busy times, when busy breakfast is not relaxing if you can find a table

2026-09-15 • via Nuitee
G
Giselle • solo_traveller • gb
10
2026-09-14 • via Nuitee
A
Anette • family_with_children • de
7
2026-09-14 • via Nuitee