Holiday Inn Taunton M5, Jct25 by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.2 (2639 reviews)
Deane Gate Avenue , Taunton , GB

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms and plentiful towels
Friendly, helpful staff noted by many
Good buffet breakfast with plenty of selection
Large, well-maintained pool
Convenient location (near M5)
Good air conditioning and walk-in showers
Dog friendly
Bar open in the evening
Cons:
Property and rooms described as tired/dated and needing refurbishment
Half-board dinner menu limited and poor selection (no fish options cited)
Drinks considered expensive
Inconsistent service / understaffed at busy times (slow service reported)
Small or uncomfortable beds and thin sofa-bed mattress
Limited family pool time and some missing in-room items (no extractor, no bar fridge)
Occasional maintenance issues (sink not draining) and phone/checkout communication problems

Categories

Cleanliness
8.6
Rooms repeatedly described as clean with plenty of towels, though the property is ‘tired’ with marks and one mention of dust/mite concerns.
Service
7.6
Mixed reports — many mentions of friendly, helpful staff but several accounts of slow or inattentive service (understaffed evenings, reception pulled away, checkout phone not answered).
Location
8.8
Multiple positive comments: convenient for the M5 and generally described as a great/location and handy for travel.
Room Quality
7.7
Rooms described as basic and ‘tired’ needing refurbishment; some guests found beds comfortable while others reported small beds or very thin/uncomfortable sofa beds.
Amenities
8.7
Good-sized pool, air conditioning, bar open in evenings and dog-friendly noted; some minor missing items (no extractor, no bar fridge) and limited family pool time.
Value for Money
7.4
Mixed: a few guests praised value, but several felt half-board was poor value (limited dinner choices, expensive drinks) and overall not great value for some.
Food and Beverage
7.9
Breakfast widely praised as a good buffet with selection; dinner (half-board) repeatedly criticized for short menus, poor selection and lack of fish options, plus slow service at busy times.
Overall Experience
8.9
Many guests enjoyed their stay, would recommend or return — overall positive stay for a stopover — but aging facilities and food/service issues temper the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 17:43

Property Description

Convenient Location
Located off junction 25 of the M5, the Holiday Inn Taunton M5, Jct25, is perfectly positioned between Exeter and Bristol, making it an ideal stop for travelers.

Modern Rooms
The hotel offers modern, neutrally decorated rooms, each featuring an en suite bathroom and a TV for ultimate comfort and relaxation during your stay.

Delicious Dining Options
Guests can enjoy hot breakfasts and evening meals at the on-site restaurant, with the option to dine outdoors in the warmer months. Plus, a special treat awaits children during Easter weekend with a complimentary Easter egg.

Ready to experience comfort and convenience at Holiday Inn Taunton M5, Jct25? Book your stay now!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRS

Location

Guest Reviews

8.2
Based on 2639 reviews
Cleanliness: 8.6
Service: 7.6
Location: 8.8
Room Quality: 7.7
Amenities: 8.7
Value for Money: 7.4
Food and Beverage: 7.9
Overall Experience: 8.9
B
Boulton • solo_traveller • gb
10
Excellent stay
Pros:

The staff went above and beyond for my sisters wedding. Vicki and her daughter were incredibly supportive throughout the wedding day. The hotel public spaces, rooms and beds were excellent

2026-09-17 • via Nuitee
C
Collenette • solo_traveller • gb
7
Pros:

Competitively priced

Cons:

Some staff were hostile

2026-09-15 • via Nuitee
J
jacob • solo_traveller • il
7
Cons:

מיטה לא נוחה .בחדר האוכל לא חידשו את צלחות האוכל שנגמר.

2026-09-14 • via Nuitee
D
Dennis • family_with_children • gb
8
Good enough.
Pros:

The hotel and pool.

Cons:

Service and availability at the bar in the morning. It felt like the Indian lady that was serving was upset to do her job.

2026-09-14 • via Nuitee
C
Charlie • couple • gb
1
2026-09-13 • via Nuitee
S
Saxton • solo_traveller • gb
7
2026-09-13 • via Nuitee
M
Maria • family_with_children • gb
10
It was simply BRILLIANT!!! :)))
Pros:

Oh my Goodness, we absolutely loved everything about this hotel... If I could give it the highest rating, I absolutely would! :))
The atmosphere was just brilliant, the staff were exceptional, especially Sarah and Marcia on the front desk, and Dan at the swimming pool... The rooms were so comfy and clean, the bathroom we had included a bath and a shower, which were just incredibly clean and convenient... The gym/sauna /jacuzzi and heated swimming pool were amazing, clean, just perfect, inc the changing rooms... The staff were immensely polite, kind and friendly, and would just go the extra mile each day... The breakfast, bar and restaurant were just perfectly organised and timed... And the 12 o'clock check out is just dreamy... Car park was free and so spacious... Literally one of the best places we've ever stayed, would wholeheartedly recommend this hotel to anyone wanting a super comfortable and luxury treat, in a quiet and safe environment :)))

Cons:

N/A!!!!

2026-09-10 • via Nuitee
S
Stevie B • solo_traveller • ca
8
2026-09-09 • via Nuitee
D
Danielle, • couple • gb
8
A very enjoyable 3 nights stay.
Pros:

The room had everything we needed, the rwin beds were very comfortable, the staff were very helpful, the breakfast was fresh and abundant and the hotel conveniently situated just off the M5 and just 10/15mn away from Taunton town centre, with a bus stop just down the road and a £1 bus fare.

2026-09-09 • via Nuitee
J
Jon • couple • gb
10
2026-09-08 • via Nuitee
E
Elisa • couple • it
8
Pros:

Personale molto gentile
Ceckin 24/24
Letti comodissimi

Cons:

Necessario avere un’auto per raggiungere qualsiasi posto

2026-09-08 • via Nuitee
R
Rubel • solo_traveller • gb
8
2026-09-07 • via Nuitee
W
Wharton • couple • gb
4
2026-09-07 • via Nuitee
E
Edward • couple • gb
8
Clean hotel with friendly staff
Pros:

Pleasant ground floor space
Place looked clean and well maintained

Cons:

Nothing

2026-09-06 • via Nuitee
D
Dawn • extended_group • au
9
Good food and nice atmosphere
Pros:

Good location

Cons:

Nothing

2026-09-06 • via Nuitee
S
Simon • solo_traveller • gb
6
Cons:

Bathroom could be cleaner. Hair from previous occupants was obvious.

2026-09-05 • via Nuitee
D
david • couple • gb
9
Enjoyable
Pros:

Could not fault the staff treated us with respect and provided anything we asked for especially in the restaurant

Cons:

It was all satisfactory

2026-09-04 • via Nuitee
J
John • couple • gb
3
Very tired room with awful bed which was nowhere near the King Size I paid for.
2026-09-03 • via Nuitee
R
Richard • extended_group • gb
7
2026-09-02 • via Nuitee
S
Sheila • couple • gb
7
2026-09-02 • via Nuitee