Holiday Inn Taunton M5, Jct25 by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.2 (2609 reviews)
Deane Gate Avenue , Taunton , gb

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms and plentiful towels
Friendly, helpful staff noted by many
Good buffet breakfast with plenty of selection
Large, well-maintained pool
Convenient location (near M5)
Good air conditioning and walk-in showers
Dog friendly
Bar open in the evening
Cons:
Property and rooms described as tired/dated and needing refurbishment
Half-board dinner menu limited and poor selection (no fish options cited)
Drinks considered expensive
Inconsistent service / understaffed at busy times (slow service reported)
Small or uncomfortable beds and thin sofa-bed mattress
Limited family pool time and some missing in-room items (no extractor, no bar fridge)
Occasional maintenance issues (sink not draining) and phone/checkout communication problems

Categories

Cleanliness
8.6
Rooms repeatedly described as clean with plenty of towels, though the property is ‘tired’ with marks and one mention of dust/mite concerns.
Service
7.6
Mixed reports — many mentions of friendly, helpful staff but several accounts of slow or inattentive service (understaffed evenings, reception pulled away, checkout phone not answered).
Location
8.8
Multiple positive comments: convenient for the M5 and generally described as a great/location and handy for travel.
Room Quality
7.7
Rooms described as basic and ‘tired’ needing refurbishment; some guests found beds comfortable while others reported small beds or very thin/uncomfortable sofa beds.
Amenities
8.7
Good-sized pool, air conditioning, bar open in evenings and dog-friendly noted; some minor missing items (no extractor, no bar fridge) and limited family pool time.
Value for Money
7.4
Mixed: a few guests praised value, but several felt half-board was poor value (limited dinner choices, expensive drinks) and overall not great value for some.
Food and Beverage
7.9
Breakfast widely praised as a good buffet with selection; dinner (half-board) repeatedly criticized for short menus, poor selection and lack of fish options, plus slow service at busy times.
Overall Experience
8.9
Many guests enjoyed their stay, would recommend or return — overall positive stay for a stopover — but aging facilities and food/service issues temper the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 17:43

Property Description

Convenient Location
Located off junction 25 of the M5, the Holiday Inn Taunton M5, Jct25, is perfectly positioned between Exeter and Bristol, making it an ideal stop for travelers.

Modern Rooms
The hotel offers modern, neutrally decorated rooms, each featuring an en suite bathroom and a TV for ultimate comfort and relaxation during your stay.

Delicious Dining Options
Guests can enjoy hot breakfasts and evening meals at the on-site restaurant, with the option to dine outdoors in the warmer months. Plus, a special treat awaits children during Easter weekend with a complimentary Easter egg.

Ready to experience comfort and convenience at Holiday Inn Taunton M5, Jct25? Book your stay now!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRS

Location

Guest Reviews

8.2
Based on 2609 reviews
Cleanliness: 8.6
Service: 7.6
Location: 8.8
Room Quality: 7.7
Amenities: 8.7
Value for Money: 7.4
Food and Beverage: 7.9
Overall Experience: 8.9
D
Diane • family_with_children • gb
9
2026-08-15 • via Nuitee
J
Julia • solo_traveller • gb
10
2026-08-14 • via Nuitee
G
Grace • couple • gb
10
2026-08-13 • via Nuitee
J
jolee88 • solo_traveller • gb
8
2026-08-12 • via Nuitee
K
Keith • solo_traveller • gb
9
God halfway stop for Cornwall holidays
Pros:

Excellent location for holiday travel

Cons:

Busy

2026-08-12 • via Nuitee
K
Kerry • couple • gb
10
2026-08-11 • via Nuitee
C
Claire • family_with_children • gb
10
Excellent
Pros:

Facilities really good got to use the pool next door too, very family originated kids play area and colouring station, variety of alternative food for breakfast, staff lovely will define book again

2026-08-10 • via Nuitee
V
Vittorio • extended_group • it
7
Pros:

Alla hall la signora era molto gentile
Piscina carina

Cons:

Letti non comodi e divano letto ancora più scomodo

2026-08-09 • via Nuitee
R
Ricardo • solo_traveller • gb
10
2026-08-09 • via Nuitee
R
Roland • extended_group • gb
8
2026-08-09 • via Nuitee
R
Ross • family_with_children • gb
8
2026-08-09 • via Nuitee
P
Polly • extended_group • gb
8
It was good but the bed was small and the shower too complicated
Pros:

Bar open in the evening

Cons:

Bed too small

2026-08-08 • via Nuitee
M
Mark • couple • gb
9
Pros:

Great value for money

2026-08-07 • via Nuitee
C
Chris • couple • gb
7
2026-08-07 • via Nuitee
S
Steven • family_with_children • gb
9
2026-08-06 • via Nuitee
N
Nicola • solo_traveller • gb
8
2026-08-06 • via Nuitee
E
Ernesto • solo_traveller • gb
9
2026-08-06 • via Nuitee
D
Donald • extended_group • gb
7
2026-08-05 • via Nuitee
M
Malcolm • solo_traveller • gb
5
A 'tired' hotel needing a make over, and many aspects could have been better.
Pros:

The buffet breakfast was of a good quality, and there was a good selection. The room and property was clean, and the bed comfortable. Plenty of parking, but I also have a 'blue badge'.

Cons:

At breakfast, although I have mobility issues, no members of staff came to assist me (too busy speaking among themselves). But breakfast overall was good.
I was on a 'half board' package, and the dinner menu for half board was very short, with a poor selections of dishes (no fish option for the main course, for example). Basically it was poor value. Drinks were expensive and not of a great quality. Service was poor, especially on 31st July, simply because there were too few staff. It was very apparent that service was poor in that we were given 'free' drinks etc.
The building/rooms were clean, but very basic, and the whole premises needed a good make over. House keeping was adequate, but not much pride was taken in their jobs.

2026-08-05 • via Nuitee
J
Joy • family_with_children • gb
9
Would stay again, we all enjoyed.
Pros:

convenient, clean, good food and pool.

Cons:

Only 30 mins for families in pool

2026-08-05 • via Nuitee