Holiday Inn Guildford by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8 (3465 reviews)
Egerton Road , Guildford , GB

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Excellent food
Cons:
Cleanliness issues
Room refurbishment needed
Some amenities not functioning

Categories

Cleanliness
7.46
Mentioned issues with bathroom cleanliness and maintenance.
Service
8.43
Staff described as friendly and helpful in multiple reviews.
Location
8.47
Convenient location for various activities and close to the railway station.
Room Quality
7.42
Rooms noted as needing refurbishment and improvements.
Amenities
7.95
Good dining and some appreciated facilities, but some amenities like the jacuzzi were not working.
Value for Money
7.91
Value perceived as decent despite some issues mentioned.
Food and Beverage
8.46
Food quality received positive remarks across several reviews.
Overall Experience
7.93
Overall satisfaction noted, though with some areas highlighted for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:03

Property Description

Luxurious Leisure Centre and Spa Facilities

The Holiday Inn Guildford boasts a modern leisure centre with a swimming pool, sauna, steam room, and fully equipped gym. Indulge in rejuvenating treatments at the beauty rooms, ensuring a relaxing stay.

Comfortable and Well-Equipped Bedrooms

The spacious bedrooms at Guildford Holiday Inn feature air conditioning, en-suite bathrooms, tea/coffee facilities, and free Wi-Fi. With cozy sofas, large work desks, and seating areas, guests can unwind in style.

Delicious Dining Options and Convenient Location

Savor exquisite meals at the international restaurant or enjoy local ales at the lounge bar. Located just 3 miles from Guildford Castle, with easy access to Central London, this hotel is the perfect choice for leisure and business travelers alike.

Book now to experience the perfect blend of luxury and convenience at Holiday Inn Guildford Hotel.

Important information:

All guests are required to present the credit/debit card used to book upon arrival. If you require your reservation to be paid for by a third party, please contact the hotel before arriving to have a third party payment set up.

The property will require government-issued photographic ID of the card holder to be sent to them.

Please be advised that cash payment is not accepted upfront, and you must provide a credit/debit card with sufficient funds to cover the cost of the room rate via a pre-authorization. This usually takes 5-7 working days, dependent on the card issuers processing times.

Please note that the car park is on private land. A fee applies for parking. Guest are required to enter their correct vehicle registration to receive the discounted rate parking of £5 per night. . If you do not enter the correct vehicle registration into the ParkingEye terminals at reception, a Parking Charge Notice may be issued.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Location

Guest Reviews

8
Based on 3465 reviews
Cleanliness: 7.46
Service: 8.43
Location: 8.47
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 8.46
Overall Experience: 7.93
N
Nik Ritza Kosai • family_with_children • my
7
2026-10-17 • via Nuitee
Z
Zoe • family_with_children • gb
8
2026-10-16 • via Nuitee
E
Emma • family_with_children • gb
7
Cons:

Self check takes along time.
I’ve also been over charged so need to get a refund for this
Staff on check
In did not know why I had been over charged

2026-10-16 • via Nuitee
S
Sue • solo_traveller • gb
7
Comfortable stay and convenient location close to hospital.,
Pros:

Soft bath sheets, safety handle and bath mat. Comfortable bed. Fridge in room.

Cons:

There was nothing I didn’t like.

2026-10-15 • via Nuitee
D
David • couple • gb
8
Just what we needed
Pros:

Clean, spacious, airey

Cons:

Can’t think of anything

2026-10-13 • via Nuitee
S
sarah • couple • gb
6
2026-10-13 • via Nuitee
R
Rachel • solo_traveller • gb
8
Short stay in Guildford
Pros:

Looks like the reception, bar area and restaurant have been recently modernised. It is lovely, very nicely decorated providing a great area to relax at the end of the day. Conveniently located for the A3 which was what we needed for our onward journey.

Cons:

Room was ok but is in need of some modernisation, especially the bathroom. We had a fridge my parents fridge was missing. Just need updating.

2026-10-12 • via Nuitee
A
Amy • couple • gb
4
Average and not worth the cost
Pros:

Clean and comfortable

Cons:

There is a qr code on the screen in the room to tell you all about the facilities. But what was represented there did not match the reality. The on the go cafe with Starbucks coffee is not available 24/7. When I pressed the button for room service I got through to reception who seemed clueless and weren't helpful. The hotel is too busy and the staff seemed to be under staffed and stressed.

2026-10-12 • via Nuitee
S
Simon • solo_traveller • gb
5
2026-10-11 • via Nuitee
S
SHANJUN • solo_traveller • cn
7
Cons:

Noise

2026-10-09 • via Nuitee
F
Frederick • couple • us
8
2026-10-09 • via Nuitee
R
Rebecca • solo_traveller • gb
8
Comfortable pleasant stay, good food, lovely staff.
Pros:

Proximity to university. Clean, spacious, comfortable rooms. The staff were great. The food in the restaurant far exceeded my expectations in terms of choice and quality.

Cons:

My room was on the ground floor close to reception so there was some noise from passing guests. Will ask for a quieter location next time I stay. Felt comfortable as a lone female traveller.

2026-10-07 • via Nuitee
S
Shaw • couple • gb
4
2026-10-07 • via Nuitee
J
Jeremy • solo_traveller • gb
6
HIE, Guildford
Pros:

Good staff,nice lounge and reception.

Cons:

Room dated.
Bathroom cleanliness was lacking as floor had hair remnants on arrival
Stairs down to the room floor, with no apparent lift.
The room didn't have direct USB charge points.
Being charged extra for a car parking space.

2026-09-19 • via Nuitee
G
Gary • couple • gb
1
Cons:

Should be clearer on booking.com that pets are not allowed.

2026-09-17 • via Nuitee
P
Patricia • couple • us
8
Verygood location
Pros:

Trendy and pleasant restaurant, bar and reception area

Cons:

Surprising outdated decor in the room compared trendy lobby and restaurant.

2026-09-16 • via Nuitee
M
Martin • couple • gb
10
2026-09-14 • via Nuitee
D
Diana • solo_traveller • gb
9
2026-09-13 • via Nuitee
N
Neil • solo_traveller • gb
10
Always enjoyable
Pros:

Staff are always super friendly and polite.
All areas are clean, and the food was great.

Cons:

N/A

2026-09-13 • via Nuitee
S
Shandy • couple • gb
7
2026-09-13 • via Nuitee