Fairfield by Marriott Kalamazoo West

Hotels
•
Fairfield Inn
6420 Cracker Barrel Blvd, Kalamazoo, Michigan, 49009 , Kalamazoo , US
1-269-353-6400

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Facilities

Elevator
Television in common areas
Free breakfast
Safe-deposit box at front desk
Express check-out
Smoke-free property
Express check-in
Wheelchair accessible parking
Assistive listening devices available
Braille or raised signage
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and convenient property
Comfortable beds
Cons:
Cleanliness issues
Need for maintenance

Categories

Cleanliness
6.91
Several reviews mentioned concerns about the cleanliness, including dirty bathrooms and a run-down property.
Service
9.38
Multiple mentions of friendly and helpful staff who provided excellent service.
Location
8.92
Location was mentioned positively, indicating convenience and access to restaurants.
Room Quality
7.87
Rooms received mixed reviews, with mentions of comfort but also some maintenance issues.
Amenities
7.9
The pool and gym were noted as needing improvement, though other amenities were adequate.
Value for Money
8.36
Overall reasonable pricing referenced, though the quality didn't fully meet expectations.
Food and Beverage
7.41
Breakfast was described as just okay, with standard options for a hotel.
Overall Experience
8.88
Overall positive sentiment, with some dissatisfaction but also highlights in service and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:21

Property Description

Indulge in Luxury Amenities
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and barbecue grills.

Delightful Dining Options
Grab a bite from the snack bar/deli serving guests of Fairfield by Marriott Kalamazoo West. A complimentary continental breakfast is included.

Convenience and Comfort
Featured amenities include a business center, express check-in, and express check-out. Free self-parking is available onsite. Make yourself at home in one of the 62 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Complimentary toiletries and hair dryers.

Book Fairfield by Marriott Kalamazoo West now for a luxurious stay with top-notch amenities!

Important information:

  • Pool access available from 6:00 AM to 11:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AZO

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Guest type

    Essential workers only - NO

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

Cleanliness: 6.91
Service: 9.38
Location: 8.92
Room Quality: 7.87
Amenities: 7.9
Value for Money: 8.36
Food and Beverage: 7.41
Overall Experience: 8.88
A
Anthony • friends
10
Pros:

Pam is the nicest, most outgoing, happiest, and helpful hotel employee I've ever met. She is at the forefront of customer service. All the other staff definitely feed off her energy some, but she is the best out there.

2025-10-07 • via Nuitee
N
Nanette
8
Pros:

We stayed on the first floor. We found that with the curtains, the sheers closed completely, but the heavier ones did not. This made visibility from the outside to see occupants inside at night. We had to use a hanger with clips to close the heavier curtains so no one can see inside. Don’t know if this was a design error, but we were uncomfortable with having people in the parking lot able to see us inside during the evening.

2025-10-03 • via Nuitee
D
David • partner
10
Pros:

Everything was clean and as advertised

2025-09-27 • via Nuitee
J
Janis
8
Good stay
Pros:

Clean rooms and facility. Staff is quite helpful and we will be there again.

2025-09-13 • via Nuitee
M
Marlene • family
10
Pros:

Property is nice and staff was very friendly. No restaurant within walking distance. Breakfast was just ok. Eggs and sausage were not good. Everything else okay

2025-09-07 • via Nuitee
A
Angel • family
10
Pros:

It was a peaceful stay and my kids loved the experience.

2025-08-26 • via Nuitee
D
David • family
8
Pros:

Property was clean and maintained.

2025-08-25 • via Nuitee
J
John • family
10
Pros:

The staff were great! The room and pool where great! Breakfast was reasonable. Hallway wallpaper needed some attention

2025-08-18 • via Nuitee
N
nancy lee
10
Pros:

comfortable bed nice pool.

2025-08-06 • via Nuitee
A
Ashley • partner
4
Pros:

This hotel was really run down and gross. There was legit sludge in the shower and the sink. Weeds everywhere all over the property and my entire face has broken out from sleeping on the bed. Don’t walk barefoot- your feet will be black from the carpet in your room.

2025-08-03 • via Nuitee
C
Cynthia
8
Pros:

An older updated Fairfield with helpful proprietors.

2025-07-30 • via Nuitee
P
Phillip • family
10
Pros:

Great front desk service

2025-07-30 • via Nuitee
M
MATHEW • family
10
Pros:

Very clean and convenient

2025-07-21 • via Nuitee
D
David
8
Pros:

parking lot was small, and a little overun with weeds. there was a leak of some kind in the hallway that they were attempting to clean up the whole time we were there.

2025-07-17 • via Nuitee
S
Susan
10
Pros:

We needed a handicapped room which was lovely and especially appreciated the bench for the shower. Also, loved it that our room was right next to the pool. Pam, the receptionist who checked us in, was delightful. Only difficulty was finding the hotel!! We suggest a sign on the highway. Thanks! Bob and Sue

2025-07-13 • via Nuitee
K
Keyon • family_with_children
10
Pros:

Front lady was great. Helped work out room reservations

2025-07-10 • via Nuitee
A
AGNIESZKA • family
10
Pros:

Very clean. Stuff was very friendly. Will return

2025-07-08 • via Nuitee
J
John
10
Nice place and reasonable prices
Pros:

Room was really great and the bed was pretty comfortable. The pillows were also great. The fro t desk was extremely friendly and helpful. The workout room could use a couple of machines repaired, but it was reasonable for a hotel. Overall happy with our stay.

2025-07-08 • via Nuitee
J
Jacqueline • partner
10
Pros:

The staff were very friendly. The property was clean and quiet. Nice place. Close to many restaurants.

2025-07-08 • via Nuitee
D
DONOVAN
8
Pros:

The check in staff was polite and professional, we got there before it was check in time because we were coming from far and he helped us out by checking in us early.

2025-07-06 • via Nuitee