Comfort Inn & Suites Liverpool - Syracuse

Hotels
•
Comfort
7.2 (265 reviews)
3979 Route 31 , Liverpool , US
+1 315-622-2576

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Heating
See all facilities

Review Highlights

Pros:
Convenient, central location near restaurants/stores and main roads
Friendly, helpful and accommodating staff
Comfortable beds and generally spacious rooms
Breakfast generally praised and convenient for travelers
Clean/up-to-date facility mentioned by several guests
Cons:
Inconsistent cleanliness (dirty carpets, mold around tub, rooms not refreshed daily)
Worn or outdated room furnishings and bathrooms needing remodel
WiFi reliability issues and limited breakfast hours
Poor coffee quality and occasional low water pressure
Some guests felt the hotel was slightly overpriced for the condition

Categories

Cleanliness
6
Mixed to negative: multiple guests reported dirty carpets, mold around tub caulking, rooms not refreshed daily and an overall inconsistent cleaning standard.
Service
8.5
Positive: numerous mentions of friendly, helpful and accommodating staff (including recovering a lost phone and quick A/C assistance).
Location
8.9
Very positive: repeatedly described as convenient, near restaurants, grocery store and main roads; good for conferences and local visits.
Room Quality
6.6
Mixed: rooms described as spacious and beds comfortable but several notes of worn furniture, outdated bathrooms, damp/carpet issues and occasional poor water pressure.
Amenities
6.4
Slightly below average: breakfast options present and generally acceptable but limited hours; WiFi reliability was called out as poor by some guests.
Value for Money
6.4
Slightly below average: a few guests felt the property was a bit pricey for the level of finish/cleanliness and basic offerings.
Food and Beverage
7.4
Generally positive but basic: breakfast received multiple compliments as good/satisfying, though coffee quality and buffet hygiene were criticized by some.
Overall Experience
7.4
Generally positive: many guests would recommend or stay again due to location, staff and comfortable beds despite some cleanliness and amenity shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:08

Property Description

Convenient Location
Located just a short drive from downtown Syracuse and Syracuse University, Comfort Inn & Suites Liverpool-Clay offers easy access to the city's main attractions.

Relaxation and Recreation
Unwind in the indoor pool or hydromassage tub during your stay at Comfort Inn & Suites Liverpool-Clay. The perfect way to relax after a day of exploring the city.

Delightful Amenities
Enjoy complimentary WiFi, a daily breakfast, and evening reception during your stay. Don't forget to take advantage of the barbecue facilities for a fun evening in.

Experience comfort and convenience at Comfort Inn & Suites Liverpool-Clay. Book your stay now for a memorable trip to Syracuse!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYR

Location

Guest Reviews

7.2
Based on 265 reviews
Cleanliness: 6
Service: 8.5
Location: 8.9
Room Quality: 6.6
Amenities: 6.4
Value for Money: 6.4
Food and Beverage: 7.4
Overall Experience: 7.4
C
Campbell • couple • gb
8
2026-10-28 • via Nuitee
M
Marcelle • couple • us
10
Pros:

Hotel was great. Smooth check-in and chack-out and rooms were spacious and comfortable.

2026-10-26 • via Nuitee
J
Jim • extended_group • us
10
2026-10-26 • via Nuitee
R
Roxanne • couple • us
1
2026-10-23 • via Nuitee
B
Burns • couple • us
6
Comfortable and clean but could’ve been better for the price
Pros:

Very clean and comfortable room. Bed extremely comfortable. Friendly staff.

Cons:

Coffee was terrible. Also the room was not refreshed after our first night, bed was not made and no clean towels

2026-10-19 • via Nuitee
S
Serge • couple • ca
8
2026-10-15 • via Nuitee
D
Deborah • couple • us
10
2026-10-10 • via Nuitee
M
Mark • solo_traveller • us
8
2026-10-08 • via Nuitee
L
Linda • solo_traveller • us
10
Pros:

It’s a quiet and relaxing at

2026-09-17 • via Nuitee
S
Senahid • couple • us
5
2026-09-17 • via Nuitee
M
Margaret • solo_traveller • at
9
Pros:

Staff were accommodating.
I had lost my phone and someone turned it into the front desk. That made my visit

Cons:

Beds were comfortable enough but too high. I'm 5'6 in.and it was a task to get into the bed

2026-09-14 • via Nuitee
L
Lisa • solo_traveller • us
8
Convenient location
Pros:

Great location. Very convenient to main roads, restaurants, and grocery store. Decent options for breakfast. Staff was very friendly

Cons:

Furniture in the room was worn. Bathroom was outdated and had mold around the tub caulking. Needs to be remodeled

2026-09-08 • via Nuitee
T
Thomas • solo_traveller • us
8
2026-08-31 • via Nuitee
E
Elsa • couple • us
8
Pleasant
Pros:

The person who checked us in was very helpful because we had confused the dates. Breakfast people also friendly and helpful .

2026-08-30 • via Nuitee
M
Mark • couple • us
8
Would recommend and would stay again.
Pros:

Great location. Near multiple stores and restaurants. Several in walking distance.

Cons:

Little pricy

2026-08-22 • via Nuitee
S
Stephen • couple • us
10
2026-08-21 • via Nuitee
R
Ronald • couple • us
10
Great
Pros:

Service

2026-08-20 • via Nuitee
S
Sheryl • solo_traveller • us
10
2026-08-12 • via Nuitee
S
Sheryl • solo_traveller • us
9
2026-08-09 • via Nuitee
S
Serena • solo_traveller • ca
10
Pros:

Great location, kind staff and great breakfast

2026-08-05 • via Nuitee