Fairfield Inn & Suites Memphis I-240 & Perkins

Hotels
•
Fairfield Inn
6.3 (309 reviews)
4760 Showcase Boulevard , Memphis , us
+1 901-795-1900

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Poor cleanliness
Bad customer service

Categories

Cleanliness
3.55
Many reviews indicate dirty conditions, including issues with room cleanliness and maintenance.
Service
9.05
Staff was friendly and accommodating, but some negative experiences were reported regarding treatment.
Location
6.55
The area is noted as not being the best, suggesting a less favorable location.
Room Quality
6.55
Rooms were described as needing updates, but some guests found them acceptable.
Amenities
4.55
Several amenities mentioned were lacking, such as insufficient toiletries and a non-functional pool.
Value for Money
5.55
Guests expressed feeling that the value did not meet their expectations due to cleanliness and service issues.
Food and Beverage
7.55
Breakfast was mentioned positively, but overall food options received little attention.
Overall Experience
7.05
Overall sentiment varied; positive experiences with staff contrasted with serious cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 21:14

Property Description

Convenient Location
Located just 14 miles from downtown Memphis and a short drive to the Liberty Bowl Stadium Sports Arena, Fairfield Inn & Suites Memphis I-240 & Perkins offers a perfect blend of accessibility and comfort.

Modern Amenities
Each room is equipped with a coffee maker, work desk, free Wi-Fi, and pay-per-view movies, ensuring a convenient and enjoyable stay for all guests.

Relaxation and Recreation
Guests can unwind in the outdoor pool or hot tub, or stay active in the hotel's gym, providing options for both relaxation and fitness during your stay.

Book your stay at Fairfield Inn & Suites Memphis I-240 & Perkins now to experience the best of Memphis with comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

6.3
Based on 309 reviews
Cleanliness: 3.55
Service: 9.05
Location: 6.55
Room Quality: 6.55
Amenities: 4.55
Value for Money: 5.55
Food and Beverage: 7.55
Overall Experience: 7.05
F
Falohun • solo_traveller • us
5
It was ok. Customer Service was great! Hands down! Just wasnt as clean of a hotel as you'd want.
Pros:

The Staff was great! Great customer service for sure.

Cons:

My room had ants in the trash can, on the desk and in my bed and I had to be switched to another room and they accommodated me without question. So again, customer service, great!! Just cleanliness to the rooms wasn't so great. There was hair all in the bathroom sink and shower as well. It just wasn't as clean as you'd hope for a hotel room.

2026-07-22 • via Nuitee
M
Mark • couple • us
3
Glad to be out of there and will not go back
Pros:

The bed was clean

Cons:

Room smelled like mildew. The refrigerator did not work. Shower door would not stay closed. Breakfast was not good. Outside keyed entrance does not work. We were told this by staff as we tried several times to use the key. They told us it hadn't worked in a while but there was no sign stating that it didn't work. The hotel smells and the elevator makes suspicious noises. Overall we were very disappointed and especially since it is a Marriott Bonvoy hotel

2026-07-19 • via Nuitee
A
aziza • couple • us
10
2026-07-09 • via Nuitee
R
rtucker69 • Business • Irving, Texas
4
Elite, NOT ! even though the sign on Check in counter states this
Pros:

On Marriott's web site, there is a View Details button, Clicking it, brings up a popup that shows the hotel as well as a Beautiful Swimming pool. Upon arriving I asked about pool, I was informed it is closed for maintenance, I took pictures, It is missing tiles, very dirty and looks not to have been open for a long time. I was promised some points for inconvenience. Next, I went to my room, opened refrigerator and there is a container of food inside. So even though I had driven over 6 hours and was tired, I gathered my things and went back to front desk. Next morning Manager was there and told me all mention of a pool was taken down. Today, the pool picture is still on that popup. On the check in counter is a sign say Marriott Elite. Well, Due to injury I have not been traveling, but if this is the new Elite. I recommend looking for a different chain of hotels.

2026-05-27 • via Tripadvisor
S
Sherita • solo_traveller • us
10
2026-05-18 • via Nuitee
K
Kayla • couple • us
1
2026-05-01 • via Nuitee
A
Arzuaga • couple • us
1
2026-04-21 • via Nuitee
R
RealEstateAdvocate • Family • Little Rock, Arkansas
8
Close and affordable option within reasonable distance to Memphis Event Center
Pros:

Our stay was during an underwhelming Prep Hoops tournament. Reasonable location and reasonable price. The bathroom set is logistically accommodating with standard ceilings that allow reasonable ventilation. We stayed here to be as close as possible to the Memphis Events Center in Liberty Park with the most economical price. I'd stay here again if the opportunity presents itself. Don't eat the free breakfast.

2026-03-29 • via Tripadvisor
V
Venessa • extended_group • us
9
2026-03-19 • via Nuitee
D
Darren • couple • us
9
Nice clean room smell good the price just too high
Pros:

Not too big

Cons:

Not enough parking

2026-03-01 • via Nuitee
1
1965HOTROD • Business • Birmingham, Alabama
2
AVOID
Pros:

Avoid this hotel. The location is not pleasant to say the least. Neighborhood is so bad the hotel has a fence and gate to enter the parking lot at night. The shower surround in my room was cracked and patched with caulk. The river at the edge of the parking lot looks like a landfill. The worst is next to the patio there are exposed electrical wires.

2026-02-26 • via Tripadvisor
L
Lashun • solo_traveller • us
10
2026-02-23 • via Nuitee
D
Donna • family_with_children • us
8
2026-02-14 • via Nuitee
B
Barry • solo_traveller • us
6
OK
Pros:

DID NOT HAVE BREAKFAST, WASN'T READY AT 6:30 AS STATED.

Cons:

ROOM WAS OK

2026-01-20 • via Nuitee
R
Renrr • family_with_children • us
10
2026-01-13 • via Nuitee
B
BurkeJohnC • Couples • Burke, Fairfax County, Virginia
6
A Cut Below
Pros:

This hotel is a level below all other Fairfield Inns I’ve stayed in. The physical facility is subpar, e.g., shower doors that don’t stay closed, and tile that has come loose from the wall. There are hardly any plugs in the room—NO bedside outlets, and none at the desk.

The furniture is a step down from Fairfield standards. The beside tables were mismatched and shabby.

The front desk clerk was friendly and made check in easy.

2025-12-26 • via Tripadvisor
J
J907WIbriank • Family
2
Wirst ever
Pros:

This has to be one of the worst hotels ever. The first room they brought us too was not cleaned and still had the previous persons soap in bathroom. The next room they gave us had a whole in the floor covered by the carpet. The base boards of the bathroom covered in mold.

2025-11-29 • via Tripadvisor
L
lisafA6825ZS • Family • Windom, Minnesota
8
Pleasantly surprised
Pros:

Staff was great, very friendly- breakfast was good, coffee was good, room was clean - needs some paint & general updates, but was overall a good nights stay. After reading the reviews, we were hesitant, but we had no issues!

2025-11-05 • via Tripadvisor
O
Osagie • family_with_children • us
7
2025-11-02 • via Nuitee
G
Guadalupe • extended_group • us
10
Excellent staff
Pros:

Security, friendly staff, and breakfast

Cons:

The area isn’t the best in Memphis but the hotel had a gate at the entrance which was good for security.

2025-10-26 • via Nuitee