Four Points By Sheraton - Saginaw

Hotels
•
Four Points by Sheraton
8 (464 reviews)
4960 Towne Centre Road , Saginaw , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and modern facility
Great staff
Comfortable beds
Good location
Cons:
Noisy neighbors
False advertising on amenities
Broken toilet
Cold pool
No breakfast available

Categories

Cleanliness
7.64
Mixed reviews on cleanliness with reports of mold and mildew.
Service
9.61
Some staff members received praise for their helpfulness, though there were issues with customer service.
Location
9.65
Location was frequently praised by multiple reviewers.
Room Quality
8.1
Rooms were described as clean and comfortable, but noise and maintenance issues were noted.
Amenities
7.13
There were numerous complaints about the lack of amenities like breakfast and pool facilities.
Value for Money
7.59
Concerns raised about price versus quality and issues encountered during the stay.
Food and Beverage
5.64
Complaints regarding lack of on-site dining and no breakfast provided.
Overall Experience
8.61
Overall a decent experience, but significant issues noted that impacted satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:07

Property Description

Convenient Location and Modern Amenities
Located just off Interstate 675, Sheraton Saginaw offers comfortable rooms with free WiFi, a 24-hour front desk, and an elevator. The hotel features both indoor and outdoor pools, along with a relaxing hot tub for guests to enjoy.

Comfortable Rooms and Dining Options
The modern rooms at Four Points By Sheraton Saginaw are equipped with a cable TV, tea/coffee maker, and iron. Each room comes with heating and a private bathroom that includes a hairdryer. Guests can enjoy breakfast at UNO's Chicago Bar & Grill or grab a snack at the on-site shop. Room service is also available for added convenience.

Nearby Attractions
Conveniently located near Twin Oaks Golf Course and the Saginaw Art Museum, Four Points By Sheraton Saginaw is the perfect choice for both leisure and business travelers looking to explore the area.

Experience comfort and convenience at Four Points By Sheraton Saginaw. Book your stay now!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please be aware this hotel will be undergoing extensive renovations until early 2014. During this time, the outdoor pool and courtyard will be closed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MBS

Location

Guest Reviews

8
Based on 464 reviews
Cleanliness: 7.64
Service: 9.61
Location: 9.65
Room Quality: 8.1
Amenities: 7.13
Value for Money: 7.59
Food and Beverage: 5.64
Overall Experience: 8.61
J
John Andrew • solo_traveller • hu
6
Way overpriced, esp w no water
Pros:

Location,

Cons:

No water in mornings

2026-09-19 • via Nuitee
C
Corinne • couple • us
10
Front desk and bar staff were super friendly.
Pros:

Nice, clean facility and friendly staff.

Cons:

It’s probably a little overpriced.

2026-09-14 • via Nuitee
A
Amy • solo_traveller • us
10
Pros:

Clean and close to everything.

Cons:

Room seems dark even with the all the lights on.

2026-09-13 • via Nuitee
D
Davonte • solo_traveller • us
6
2026-09-10 • via Nuitee
E
Erica • couple • us
8
Nice. Will be back
Pros:

Very clean

Cons:

No complementary Breakfeast

2026-09-08 • via Nuitee
D
Derek • solo_traveller • us
10
Pros:

It was clean and comfortable

Cons:

Not much

2026-09-07 • via Nuitee
M
Melissa • family_with_children • us
9
2026-09-07 • via Nuitee
T
Tiffany • couple • us
8
Nice hotel in a safe location with an amazing pizza restaurant attached to it. I would definitely stay here again
Pros:

Nice renovations and loved the indoor pool

Cons:

I didn’t like that you had to stay at the hotel for three consecutive days in order to have your room cleaned.

2026-09-01 • via Nuitee
L
LaTonya • couple • us
8
Ok
Pros:

Proximity yo things

Cons:

The showers in the room need yo be updated had done stains that didn’t come out. Also, need better TV that offers connections to Netflix account would need to be updated.

2026-08-25 • via Nuitee
D
Derrion • couple • us
9
2026-08-18 • via Nuitee
D
Dawn m • couple • us
9
Comfortable
Pros:

Courtyard was secure to relax outside

Cons:

It was a real good set up

2026-08-17 • via Nuitee
J
James • couple • us
6
Expected Sheraton quality - were very disappointed.
Pros:

Room was comfortably large and clean. Room was labelled as handicap. Bed was comfortable and low making it easy to get in and out.

Cons:

Labelling this room "Handicapped" was a joke! My wife, a retired Occupational Therapist, was appalled when she saw the bathroom. The bathroom had a regular tub with no grab bars to aid entering and exiting the tub. I had to go the whole stay without taking a shower. Instead of a proper raised toilet it had one of those add-on plastic booster seats - very inconvenient and umcomfortable to use and probably unsanitary. There were faint whiffs of old urine near the seat. No mat to step out of the tub on. ADA? HA!
There were no instructions to properly set the HVAC for heat/cool - panel on unit or wall thermostat?
The soap and shampoo dispensers were empty - had to call desk for refills. We received them promptly.
Practice of only cleaning room every 3 days was not a problem regarding making up the bed, etc. but it also meant none of the expendables were replaced - coffee, cups, cleansing pads. Waste baskets were not emptied.
When we arrived and checked in, it had to be obvious that one of us is handicapped since we were checking into a "handicapped" room. The clerk directed us and our luggage up the front elevator and then down the long hall to our room. We discovered we were in the last room on that hall and, if directed properly, we could have driven to the rear entrance where there was another elevator and we could have gone straight to our room without the long walk down the hallways,
Cost - we stayed Wed, Thur, and Fri nights. Because Fri is part of a weekend, we were charged weekend rates for all three nights instead of just Fri night - highly unfair! And we paid for a room that in no way could legally be called "handicapped."
We might have expected this at Motel 6 prices but not at Sheraton!

2026-08-16 • via Nuitee
R
Rita • family_with_children • de
4
Cons:

es wurde nicht mitgeteilt,dass der aussenpool nicht mehr da ist.das sollte in den fotos und in der beschreibung erwähnt werden.es war für meinem enkelsohn sehr enttäuschent,da er es von den jahren davor gewohnt war mit den 2 pools und es in der beschreibung auch nicht geändert wurde.

2026-08-15 • via Nuitee
J
Joseph • solo_traveller • us
3
2026-08-10 • via Nuitee
G
Gretchen • family_with_children • us
8
Nice and quiet. Just disappointed in pool and hot tub
Pros:

Easy access off the road. Very clean.

Cons:

Advertised large pool and hot tub. When getting there, the hotel only had a very small pool inside. Website advertised large pool that was inside and outside with a larger hot tub. No hot tub.

2026-07-22 • via Nuitee
Y
Yanez • couple • us
1
Pros:

No

Cons:

Kindness

2026-07-19 • via Nuitee
S
Sasha • couple • us
9
My stay was nice. I would stay here again
Pros:

The property was clean, safe and staff was nice.

Cons:

I like everything

2026-07-01 • via Nuitee
T
Turnell • solo_traveller • us
10
2026-06-16 • via Nuitee
J
Janine • couple • us
8
Very nice
Pros:

Very clean and nice personnel

Cons:

Maybe some small breakfast

2026-06-16 • via Nuitee
T
Toccara • couple • us
10
Staff nice, clean. Felt like home away from home.
2026-06-15 • via Nuitee