Grand Park Hotel Vancouver Airport, an Ascend Collection Hotel

Hotels
•
Ascend Collection
7.6 (3681 reviews)
8368 Alexandra Road , Richmond , CA
+1 604-214-0888

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Good location
Responsive staff
Cons:
Cleanliness issues
High price for value

Categories

Cleanliness
5.56
Numerous reviews point to serious cleanliness issues, with dirty facilities and rooms.
Service
8.53
Some reviews noted the staff were nice and responsive, contributing positively to the overall experience.
Location
9.57
Multiple reviews highlight the convenient location near the airport and restaurants.
Room Quality
7.52
The condition of the rooms varied, but some guests found them comfortable despite some issues.
Amenities
7.55
Mixed sentiments about amenities, with suggestions for improvement in certain areas.
Value for Money
6.51
Guests expressed that the price was too high for the quality of the experience.
Food and Beverage
7.56
Some guests found the food quality poor, but there were dining options available.
Overall Experience
8.03
Generally mixed feelings, with significant positives and negatives balancing the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:10

Property Description

Convenient Location and Shuttle Service
Situated just a short 10-minute drive from Vancouver International Airport, our Richmond hotel offers a complimentary 24-hour shuttle service to ensure a hassle-free journey for our guests.

Modern Rooms with Amenities
Each of our air-conditioned rooms at Four Points by Sheraton Vancouver Airport is thoughtfully equipped with a 42-inch flat-screen TV, mini fridge, coffee maker, in-room laptop safe, and a spacious work desk with plenty of power outlets and USB charging ports.

Dining and Entertainment Options
Indulge in delicious meals at the Worldwide Café for breakfast and dinner, and unwind with a drink at the Kimberley lounge while catching up on the latest sports events on our flat-screen TVs.

Ready to experience comfort and convenience at our hotel? Book your stay now and enjoy all these fantastic amenities and more!

Important information:

When booking 4 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YVR

Location

Guest Reviews

7.6
Based on 3681 reviews
Cleanliness: 5.56
Service: 8.53
Location: 9.57
Room Quality: 7.52
Amenities: 7.55
Value for Money: 6.51
Food and Beverage: 7.56
Overall Experience: 8.03
M
Maureen • couple • au
8
Great location
Pros:

Location to shopping centre and supermarket etc plus public transport and asian restaurants. Very quiet. Free shuttle from airport.

2026-09-19 • via Nuitee
D
Don • solo_traveller • ca
9
Pros:

Good location for the airport and reliable shuttle.

2026-09-18 • via Nuitee
P
Poon • solo_traveller • ca
8
Good for visiting Vancouver by transit
Pros:

Location is great, walkable to supermarkets, 2 sky train stations and a ton of Chinese & Japanese restaurants.

Cons:

Amenities are at minimum or you have to ask for them.

2026-09-18 • via Nuitee
H
HU • solo_traveller • cn
9
2026-09-17 • via Nuitee
T
Tsui Ling • solo_traveller • tw
8
Pros:

地點絕佳👍

2026-09-17 • via Nuitee
L
Lukas • couple • de
7
Für eine Nacht völlig okay.
Pros:

Wir haben das Zimmer schon vor ca. 6 Monaten gebucht gehabt und waren jetzt durch die Kommentare der letzten Tage sehr verunsichert, ob das Hotel wirklich sauber und ohne Ungeziefer ist. Aber wir wurden positiv überrascht. Ein netter Mitarbeiter hat uns bei unserer Ankunft einen Gepäckwagen zum Auto gebracht um uns zu helfen, das Personal war sehr freundlich und unser Zimmer war auch einwandfrei. Klar, das ganze Hotel ist ein bisschen in die Jahre gekommen, aber wir haben ein großes sehr bequemes Bett gehabt und haben sehr gut geschlafen.

Cons:

Das einzige ist, dass wir direkt in der Flugschneise von den ankommenden Flugzeugen sind. Da das Fenster nicht wirklich gedämmt ist haben wir alles gehört.

2026-09-17 • via Nuitee
C
consuelo • extended_group • co
9
Recomendado
Pros:

Buena ubicación y llevada al aeropuerto ✔️

Cons:

Todo ok

2026-09-17 • via Nuitee
K
Kossivi • family_with_children • ca
8
2026-09-16 • via Nuitee
W
Warren • solo_traveller • ca
8
2026-09-16 • via Nuitee
R
Ranie • couple • ca
5
It was okay
Pros:

Near from food establishment. And i like the free breakfast

Cons:

Theres bad smell odor in 5th floor.

2026-09-16 • via Nuitee
C
Christensen • solo_traveller • ca
2
Lipstick on a pig!
Pros:

The bed was very comfortable.

Cons:

The mold in the shower. The grime on the bathroom wall by the plug in. The dirt and dust along the edges of the walls on the carpet. The phone that was in the room had no cord connecting the receiver to the phone so you couldn't contact the main desk. There was no fan in the bathroom, so when having a shower the condensation was ridiculous. There was only 1 channel on the TV.
And the breakfast server had popped a zit on her chin and kept dabbing the blood away. The breakfast was pitiful. The bacon was see through.
You can put lipstick on a pig, but it's still a pig.

2026-09-16 • via Nuitee
R
Robert • couple • au
7
2026-09-15 • via Nuitee
N
Nicla • couple • it
9
Posizione strategica
Pros:

Hotel in posizione strategica per l'aeroporto di Vancouver, dotato di una comoda navetta aeroportuale per andata e ritorno che è arrivata subito appena contattata all'aeroporto di Vancouver.
Letti comodi, camera grande e pulita.

2026-09-15 • via Nuitee
B
Benjamin • solo_traveller • au
8
Worked for my transit but a little expensive. This was due to an increase because of the world cup.
2026-09-15 • via Nuitee
L
Lori • couple • ca
7
2026-09-14 • via Nuitee
I
Ivan • solo_traveller • co
9
2026-09-14 • via Nuitee
L
Lisa • solo_traveller • ca
1
Pros:

location

Cons:

facilities,cleaness,service

2026-09-13 • via Nuitee
P
Phil • solo_traveller • im
8
Really good -apart from the water issue which really wasn’t handled well
Pros:

Very convenient for the airport - which is why we chose it

Cons:

On our final evening, there was a problem with the water supply which WAS supposed to be fixed by 6pm. But it was nearly 10pm before we had water. Until then, there was no water ANYWHERE in the hotel!

2026-09-13 • via Nuitee
M
Marina • solo_traveller • ca
8
2026-09-13 • via Nuitee
C
Christianna • couple • us
8
Comfortable
Pros:

The way the showerhead is used needs improvement. The hot and cold water coming out can easily harm guests.

Cons:

No

2026-09-13 • via Nuitee