Grand Park Hotel Vancouver Airport, an Ascend Collection Hotel

Hotels
•
Ascend Collection
7.6 (3492 reviews)
8368 Alexandra Road , Richmond , ca
+16042140888

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Good location
Responsive staff
Cons:
Cleanliness issues
High price for value

Categories

Cleanliness
5.56
Numerous reviews point to serious cleanliness issues, with dirty facilities and rooms.
Service
8.53
Some reviews noted the staff were nice and responsive, contributing positively to the overall experience.
Location
9.57
Multiple reviews highlight the convenient location near the airport and restaurants.
Room Quality
7.52
The condition of the rooms varied, but some guests found them comfortable despite some issues.
Amenities
7.55
Mixed sentiments about amenities, with suggestions for improvement in certain areas.
Value for Money
6.51
Guests expressed that the price was too high for the quality of the experience.
Food and Beverage
7.56
Some guests found the food quality poor, but there were dining options available.
Overall Experience
8.03
Generally mixed feelings, with significant positives and negatives balancing the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:10

Property Description

Convenient Location and Shuttle Service
Situated just a short 10-minute drive from Vancouver International Airport, our Richmond hotel offers a complimentary 24-hour shuttle service to ensure a hassle-free journey for our guests.

Modern Rooms with Amenities
Each of our air-conditioned rooms at Four Points by Sheraton Vancouver Airport is thoughtfully equipped with a 42-inch flat-screen TV, mini fridge, coffee maker, in-room laptop safe, and a spacious work desk with plenty of power outlets and USB charging ports.

Dining and Entertainment Options
Indulge in delicious meals at the Worldwide Café for breakfast and dinner, and unwind with a drink at the Kimberley lounge while catching up on the latest sports events on our flat-screen TVs.

Ready to experience comfort and convenience at our hotel? Book your stay now and enjoy all these fantastic amenities and more!

Important information:

When booking 4 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YVR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 13.02 per day.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.6
Based on 3492 reviews
Cleanliness: 5.56
Service: 8.53
Location: 9.57
Room Quality: 7.52
Amenities: 7.55
Value for Money: 6.51
Food and Beverage: 7.56
Overall Experience: 8.03
M
Mark-Steffen • couple • es
5
Nicht wieder!
Pros:

Zentrale Lage zum Flughafen.

Cons:

Direkt unter der Einflugschneise des Flughafens. Laute Fluggeräusche. Überquellende Mülleimer in der Lobby. In die Jahre gekommen. Unfreundliches Personal!

2026-07-04 • via Nuitee
J
Jun Yang • extended_group • tw
9
2026-07-03 • via Nuitee
C
Craig • solo_traveller • ca
9
2026-07-03 • via Nuitee
A
AJ • couple • ca
8
Awesome!!
Pros:

Close to Chinatown & airport

2026-07-03 • via Nuitee
D
Duncan • solo_traveller • ca
8
2026-07-03 • via Nuitee
R
Richard • family_with_children • us
5
Would have been OK as an $85 room, but does not qualify for the higher prices charged.
Pros:

Proximity to airport is big plus. Ease of parking appreciated ($10 parking fee NOT appreciated).

Cons:

This is a tired old hotel that is trying to pretend it's something nicer that it is. We stayed on the 6th floor (two separate times) and found our room rather "worn out," minimally clean, the bathroom starting to show its age with mold and cracked tiles, etc. The price of the rooms is way too high for this old place.

2026-07-02 • via Nuitee
D
Dr Emily • solo_traveller • au
8
2026-07-01 • via Nuitee
D
Dubowits • couple • ca
7
2026-06-30 • via Nuitee
K
Katherine • solo_traveller • ca
9
2026-06-30 • via Nuitee
F
Frederick • solo_traveller • pa
8
2026-06-30 • via Nuitee
B
Brent • solo_traveller • ca
7
2026-06-30 • via Nuitee
Z
zvi • couple • il
9
Cons:

Breakfast was served from a menu. I think that the customer should have the right to choose by himself.
In addition to that, although gthe bfreakfast was included in the Hotel bill, I received gthe check in the end of the
meal. Of course I did not pay for it but I still think that I was not not supposed to reveive this bill.
Other than that, the price was too much - big scale. I knew it in advance but still say it was far too much.

2026-06-30 • via Nuitee
S
Sai Ching Raymond • solo_traveller • ca
6
2026-06-29 • via Nuitee
C
Cody • family_with_children • ca
8
2026-06-29 • via Nuitee
T
Teresa • extended_group • ca
7
Good airport hotel.
Pros:

Check in when smoothly with no issues.

Cons:

The transport to the airport ran late.

2026-06-28 • via Nuitee
R
ROGER • solo_traveller • ca
9
Pros:

Close to lrt and mall...lots of eating areas around close

Cons:

No mugs for lobby coffee....spilt one day on my hand...not good....paper cups were too small ...but larger o6ine's arrived but still no collars....

2026-06-28 • via Nuitee
B
Barb • family_with_children • ca
5
Cons:

My mum left an item in her room. Unfortunately it was not returned to the front desk by the cleaning staff. That did not leave me with much faith in the hotel. I will not return because of this. We have called twice and each time just told nothing was handed in. No offer to contact me in the future. Not impressed with your customer service.

2026-06-27 • via Nuitee
A
Alexander • couple • au
2
Non existence shuttle
Pros:

Checked in at 3:30

Cons:

Everything else

2026-06-27 • via Nuitee
L
Lawrence • solo_traveller • ca
9
Great value and nice staff
Pros:

Location locations
Closed to shops, airport and sky train

Cons:

Need to update especially bathrooms

2026-06-26 • via Nuitee
R
Ramandeep • couple • ca
7
2026-06-26 • via Nuitee