Grand Park Hotel Vancouver Airport, an Ascend Collection Hotel

Hotels
•
Ascend Collection
7.6 (3461 reviews)
8368 Alexandra Road , Richmond , ca

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Children allowed

Facilities

Free beach shuttle
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Responsive staff
Cons:
Cleanliness issues
High price for value

Categories

Cleanliness
5.56
Numerous reviews point to serious cleanliness issues, with dirty facilities and rooms.
Service
8.53
Some reviews noted the staff were nice and responsive, contributing positively to the overall experience.
Location
9.57
Multiple reviews highlight the convenient location near the airport and restaurants.
Room Quality
7.52
The condition of the rooms varied, but some guests found them comfortable despite some issues.
Amenities
7.55
Mixed sentiments about amenities, with suggestions for improvement in certain areas.
Value for Money
6.51
Guests expressed that the price was too high for the quality of the experience.
Food and Beverage
7.56
Some guests found the food quality poor, but there were dining options available.
Overall Experience
8.03
Generally mixed feelings, with significant positives and negatives balancing the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:10

Property Description

Convenient Location and Shuttle Service
Situated just a short 10-minute drive from Vancouver International Airport, our Richmond hotel offers a complimentary 24-hour shuttle service to ensure a hassle-free journey for our guests.

Modern Rooms with Amenities
Each of our air-conditioned rooms at Four Points by Sheraton Vancouver Airport is thoughtfully equipped with a 42-inch flat-screen TV, mini fridge, coffee maker, in-room laptop safe, and a spacious work desk with plenty of power outlets and USB charging ports.

Dining and Entertainment Options
Indulge in delicious meals at the Worldwide Café for breakfast and dinner, and unwind with a drink at the Kimberley lounge while catching up on the latest sports events on our flat-screen TVs.

Ready to experience comfort and convenience at our hotel? Book your stay now and enjoy all these fantastic amenities and more!

Important information:

When booking 4 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YVR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 13.02 per day.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.6
Based on 3461 reviews
Cleanliness: 5.56
Service: 8.53
Location: 9.57
Room Quality: 7.52
Amenities: 7.55
Value for Money: 6.51
Food and Beverage: 7.56
Overall Experience: 8.03
S
Shui Wing • solo_traveller • hk
7
2026-06-13 • via Nuitee
M
mehta • couple • ca
2
Pros:

Location was good and view was good

Cons:

Room wasn’t clean, bedsheets were too dirty. Cleaner team needs to work on it.

2026-06-12 • via Nuitee
L
Leigh • extended_group • au
8
apart from location is the free shuttle service to the airport
Pros:

it was usable for transiting to my flight later on that night

Cons:

location and price

2026-06-12 • via Nuitee
R
Richard • solo_traveller • us
7
Pros:

Access to the airport

Cons:

The environment is a bit old and with no tools to cook hot water for tea

2026-06-12 • via Nuitee
T
Taylor • family_with_children • ca
4
Good location, need to remove flies from entrance/reception area.
Pros:

I liked the beds, they were comfy, and the bathroom is also quite large. Its nearby the Skytrain and Lansdowne Mall. A lot of Hotpot restaurants nearby.

Cons:

There are flies at the entrance and reception area. I had a beer at the bar in the reception, and the flies wafted over there too, and it was a bit unpleasant. Need to remove the flies.

2026-06-12 • via Nuitee
M
may • family_with_children • au
10
2026-06-11 • via Nuitee
B
Baileybo03 • solo_traveller • ca
10
2026-06-11 • via Nuitee
D
Desiree • solo_traveller • ca
9
Comfy hotel, great price 👍
Pros:

The room is pleasing and the king bed is very comfortable.

Cons:

It’s close to Lansdowne mall which is very busy if you like that vibe. I did not find any restaurants that could just serve me a small/light food. Lots of dim sum and exquisite Chinese food style restaurants, if you are ok with that.

2026-06-10 • via Nuitee
J
James • couple • gb
8
Comfortable and convenient
Pros:

N/a

Cons:

A fairly loud buzz repeated throughout the night every couple of hours for about ten minutes at a time. Not the a/c, not sure what it was

2026-06-10 • via Nuitee
B
bcenergy • solo_traveller • hk
1
Cons:

Canceled the five days booking within 12 hours and still couldn't wave the concession fee with valid reasons.

2026-06-10 • via Nuitee
Y
Yuet Yee • extended_group • ca
1
Terrible
Pros:

Old

Cons:

Old, dirty and window full of soil, spiders

2026-06-10 • via Nuitee
Y
Yuet Yee • extended_group • ca
1
Terrible
Pros:

Dirty

Cons:

Environment, cleanliness and staff services are extremely bad

2026-06-10 • via Nuitee
C
Christina • couple • us
10
2026-06-09 • via Nuitee
S
Spencer • couple • us
8
2026-06-09 • via Nuitee
M
Melanie • family_with_children • us
6
Cons:

The property was not well maintained. The furniture in the lobby was very worn. The beds were too small. There should be queen size beds in double rooms.

2026-06-08 • via Nuitee
J
John • couple • us
3
Poor maintenance, charge normal service as extra
Pros:

It didn’t have major issue

Cons:

Shower booth

2026-06-08 • via Nuitee
D
Damon • couple • gb
6
2026-06-08 • via Nuitee
J
Jocelyn • solo_traveller • nz
9
Clean room, comfortable bed, huge breakfast.
Pros:

Clean room with all amenities. Very helpful staff.

Cons:

It was quite a distance from the airport and the shuttle bus was delayed. A bit worrying.

2026-06-08 • via Nuitee
R
Richard • solo_traveller • us
6
Location is good but service didn’t meet professional standard
Pros:

Yes the location is good

Cons:

Doesn’t provide ice and free bottle water

2026-06-07 • via Nuitee
B
Ben • couple • ca
9
Comfortable stay
Pros:

Conveniently located with lots of restaurants around the hotel. Friendly staff. Clean and quiet room, comfortable bed, pillows and comforter. Free airport shuttle service.

Cons:

A bit far from the skytrain station.

2026-06-07 • via Nuitee