DoubleTree by Hilton Hotel Toronto Airport West

Hotels
•
Doubletree by Hilton
7.8 (2897 reviews)
5444 Dixie Road , Mississauga , CA
+1 905-624-1144

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Convenient airport location
Reliable shuttle service
Friendly, courteous staff
Good/ample breakfast
Clean and comfortable rooms
Spacious rooms
Cons:
Pool/swimming water and sauna issues (cold/lacking equipment)
Unorganized/slow check-in and booking problems
Some rooms noisy or poorly located (near elevators)
Perception of being overpriced for some guests
Occasional lack of food service

Categories

Cleanliness
8
Rooms were frequently described as clean and comfortable; isolated mention of a few hairs on the bed.
Service
8.3
Staff repeatedly praised as friendly and courteous (reception, shuttle drivers, breakfast team), though some guests experienced booking/check-in problems and long lines.
Location
8.5
Conveniently located near the airport and well-suited for stopovers; location strengths noted across multiple reviews.
Room Quality
7.4
Rooms described as comfortable and spacious with comfy beds for many guests; a few reports of beds being too soft and rooms being noisy/light or poorly placed near elevators.
Amenities
7
Shuttle service praised, but pool/swimming water and sauna reported as cold or poorly equipped; fitness centre noted could improve.
Value for Money
7
Mixed value impressions — several guests commented that costs feel high/overpriced and one had a billing confusion, though others found the stay satisfactory for an airport hotel.
Food and Beverage
8.6
Breakfast repeatedly described as lovely and excellent; arrival cookie appreciated. A few isolated negative food notes (e.g., nachos not tasty, some reports of no food service).
Overall Experience
7.6
Most guests reported a good or wonderful stay and would consider returning, balanced by occasional check-in delays and amenity issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:09

Property Description

Convenient Location
Located just a 7-minute drive from Toronto's Pearson International Airport, the DoubleTree by Hilton Toronto Airport West Hotel offers a prime location for travelers. With a complimentary 24-hour airport shuttle service, getting to and from the airport is a breeze.

Modern Amenities
Enjoy complimentary WiFi throughout the hotel and take advantage of the well-equipped fitness centre during your stay. Stay connected with free local calling in the comfort of your room.

Explore and Relax
Guests have easy access to Highway 401, making it convenient to explore the surrounding scenic parks, golf courses, and shopping centres. After a day of sightseeing, unwind at the hotel knowing on-site parking is available for your convenience.

Book your stay at DoubleTree by Hilton Toronto Airport West Hotel for a seamless travel experience.

Important information:

Please note that this property does not accept cash, debit cards or master cards.

Please note that the airport shuttle service operates on a first-come, first-served basis. It runs every 40 minutes based on demand. Call the hotel directly for more information.

When traveling with pets, please note that an extra charge of USD 75 per pet, per stay applies.

Breakfast is included for adult guests only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYZ

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 2897 reviews
Cleanliness: 8
Service: 8.3
Location: 8.5
Room Quality: 7.4
Amenities: 7
Value for Money: 7
Food and Beverage: 8.6
Overall Experience: 7.6
M
Mirjana • solo_traveller • ca
9
Pros:

The room was clean and comfortable, and the shuttle service was convenient and easy to use. Overall, a good stay and I’d consider staying again.

Cons:

NA

2026-10-31 • via Nuitee
M
Muhammad Razzaq • extended_group • pk
7
It’s good
Cons:

Swiming water should be warm and also in changing room water should be warm and there is not any thing in Suana room for poring water it’s not good

2026-10-31 • via Nuitee
K
Kateryann • couple • bs
10
2026-10-31 • via Nuitee
J
Joanne • couple • us
10
Like I said I only stayed one night so I don't have much to compare to but the service was good.
Pros:

The service at the bar restaurant area was very good. I was only there one night so I can't tell you much more we checked in late we had some drinks some food went to bed got up left the next morning.

Cons:

No breakfast offered. Cost is always a concern everything is overpriced everywhere not just here.

2026-10-30 • via Nuitee
L
Lover • family_with_children • ph
8
2026-10-29 • via Nuitee
M
Muhammad Umer • family_with_children • ca
8
2026-10-29 • via Nuitee
L
Laurie • solo_traveller • nl
8
Pros:

Was gewoon over het algemeen prima!

Cons:

Receptie had problemen met de boeking, het bed had een paar haartjes, temperatuur regeling was nauwelijks te doen

2026-10-28 • via Nuitee
A
Azuldeen • solo_traveller • us
9
2026-10-27 • via Nuitee
A
Aileen • solo_traveller • gb
10
Fantastic for an airport hotel
Pros:

The staff were so lovely at reception. The breakfast was lovely. The shuttle bus was great and the chocolate cookie on arrival was fab

2026-10-27 • via Nuitee
B
Bill • solo_traveller • ca
9
Pros:

The young lady who checked me in was curtious and friendly..

Cons:

My Nachos not tasty.

2026-10-27 • via Nuitee
T
Tricelle • solo_traveller • ca
10
Great stay
Cons:

Nick from Front desk, made.my stay extra special. Thank your very much. I will definitely return.

2026-10-27 • via Nuitee
V
Valezina • family_with_children • gb
10
Wonderful. Appreciated the fact that they could accommodate us wanting to stay on a lower floor
Pros:

Wonderful. Appreciated the fact that they could accommodate us wanting to stay on a lower floor (we got 2nd floor which was great), nice shuttle bus drivers, friendly staff, comfy beds. All great!

Cons:

all was good

2026-10-26 • via Nuitee
S
Sonja • couple • at
4
Okay für eine Nacht
Pros:

Das Hotel liegt nahe am Flughafen und für einen Stopover und Weiterflug von Toronto passt es gut.

Cons:

Ich habe fast eine Stunde auf den Flughafen Shuttle gewartet, obwohl ich den Fahrer angerufen habe. Nach einem Langstreckenflug war ich sehr müde und wollte nur im Hotel ankommen, jedoch musste ich ewig auf den Shuttle warten. Die Zimmer sind außerdem sehr hellhörig. Ich habe nach einem ruhigen Zimmer auf einer hohen Etage gefragt und bekommen habe ich ein Zimmer neben dem Aufzug auf dem niedrigsten Stockwerk. Das Personal könnte sich etwas mehr bemühen!

2026-10-26 • via Nuitee
C
Christopher • solo_traveller • ca
8
2026-10-26 • via Nuitee
A
Anne • family_with_children • au
9
2026-10-25 • via Nuitee
L
Laura • solo_traveller • ca
10
2026-10-24 • via Nuitee
J
Jan • family_with_children • ca
8
2026-10-23 • via Nuitee
H
Heather • solo_traveller • us
9
2026-10-22 • via Nuitee
G
Gail • couple • ca
9
Cons:

No food service

2026-10-22 • via Nuitee
K
karen • couple • us
9
2026-10-21 • via Nuitee