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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Garden
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Sauna
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Non-smoking throughout
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Board games/puzzles
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Special diet menus - on request
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Snack bar
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Indoor pool
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Toilet with grab rails
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Kid-friendly buffet
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Emergency cord in bathroom
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Outdoor furniture
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Picnic area
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Wine/champagne
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Coffee Shop on site
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Fruits
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Pet bowls
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Steam room
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Fitness/spa locker rooms
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Pet basket
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
Review Highlights
Categories
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Property Description
Beautiful Gardens and Feel Good Health Club
Discover the serenity of 2 acres of beautiful gardens at Mercure Chester Abbots Well Hotel. Unwind at the Feel Good Health Club with its indoor swimming pool, gym, sauna, steam room, and hot tub.
Comfortable Rooms and Amenities
Experience comfort in every room with a flat-screen TV, tea/coffee facilities, and a work desk. Enjoy free high-speed WiFi and complimentary parking during your stay.
The Brasserie and Nearby Attractions
Indulge in a culinary journey at The Brasserie with its international menu and wine selection. Explore nearby attractions like Chester Zoo, Chester Race Course, and the historic city centre just a short drive away.
Book now to experience a relaxing stay amidst nature and luxury amenities at Mercure Chester Abbots Well Hotel.
The breakfast price shown is a discounted rate for pre-booked breakfasts only. Breakfast will cost more if booked at the hotel.
Minors under 18 must be accompanied by parents or legal representatives. Designated guardians must present written authorization (certified signature) from parents.
Please note that the same payment card used to make the booking must be presented upon check-in at the hotel
A deposit may be required at the property.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Pets
Pets are allowed. Charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
Children up to and including 12 years old stay for free when using an available extra bed.
People 13 years old and over stay for £10 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Close to town center and lovely surroundings. Comfortable room and friendly helpful staff.
Nothing
Comfort room ideal for a short stay . We could use the pool after checking out We.had a lovely meal in the restaurant, breakfast was great . Reception were very helpful and engaging
Room comfortable but bathroom could be upgraded, soft closing toilet seat ,easier to operate shower, bathroom tap.
The pool is great for family's, the food is good quality especially the pancake machine, the staff are friendly and the room was spacious. The hotel is a 5 minute walk from the park and ride for Chester, meaning you can leave the car. Also a good location for thoose wanting to visit Chester Zoo, Bue Planet Aquarium and Cheshire Oaks.The
The rooms are a little tired, and need refreshing and sound proofing between floors as we could hear guests moving around in the room above us. The bar area would be more comfortable if there were some comfortable seating eg sofa, or booth seating.
The hotel was in such a good location to chester sites .
I booked half board and was worth every penny.
The hotel was very clean.
It was dog friendly just want allowed in the restaurant however they had a separate seating area to accommodate.
Great customer service one which stood out was the waiter called Jimmy he is an asset to the hotel .
The rooms were comfortable however our room had no air con and the weather was hot however they did move me into a room with aircon .
Loved everything about our stay, room comfortable and clean,staff polite. Hotel 2 min walk to park and ride into chester. 10 min drive to chester oaks. Had a lovely weekend. Breakfast great wonderful greek yogurt!
N/A
Laura the receptionist rebooked a much more convenient room on the ground floor for us.The staff were all very helpful.The breakfast was excellant
Clients who sat their babies on the food counters and mothers and children un their night clothes at breakfast
Staff
No air con in room
Staff friendly
Very comfortable
Well presented
Room exceptional
C
Very comftable bed
The price could be a bit cheaper
Food was too expensive
The receptionist was lovely. My husband was a bit stressed because of his mother who has since died. She was busy with a party of germans and it took a little longer. She was excellent in doing her job. We had a meal which was lovely
Everything was fine
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