Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent location
Helpful staff
Tasty food options
Cons:
Discomfort with some room amenities
Messy breakfast experience
Language barrier with staff

Categories

Cleanliness
10
Some complaints about the breakfast being messy and the discomfort in the room.
Service
10
Overall, staff received commendations for their helpfulness and professionalism.
Location
10
Frequent mentions of excellent location, close to various attractions.
Room Quality
10
Mixed feedback regarding room comfort and amenities like the TV.
Amenities
10
General positive remarks on the amenities available, despite some lack of jaccuzzi.
Value for Money
10
Guests felt the prices warranted the experience.
Food and Beverage
10
Food quality at the soup festival was good, though some expectations were not met.
Overall Experience
10
Overall positive with minor disappointments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:44

Property Description

Luxurious Accommodations and Leisure Facilities

Experience the charm of Jerusalem at The Inbal Hotel, where traditional Jerusalem stone meets modern luxury. Enjoy panoramic views of the Old City from our luxurious rooms and suites, each equipped with an LCD TV. Unwind in our spa facilities, including a 24/7 fitness center, massage rooms, saunas, and a semi-olympic heated lap pool.

Club Lounge and Executive Benefits

Indulge in exclusive perks at our newly renovated club lounge, offering complimentary drinks and light meals throughout the day. Guests staying on the executive floor can savor their refreshments on the huge balcony overlooking the Old City.

Convenient Amenities

Stay connected with free Wi-Fi throughout the property and take advantage of our Electric Vehicle Charging Station. Book your stay at The Inbal Jerusalem Hotel for an unforgettable experience in the heart of the city.

Important information:

Based on local tax laws, guests with a tourist visa to Israel are exempted from paying VAT for their reservation. Israeli citizens and residents ("non tourists" as defined in the VAT law) must pay VAT. This tax is automatically calculated in the total cost of the reservation for domestic customers. For guests booking from outside of Israel, the tax is not included in the total price.

Please note that parking is on a first-come, first-serve basis. Check in on Saturday is possible only 2 hours after sunset.

Parking is free and upon availability.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Sun, Oct 18, 2026 until Thu, Oct 22, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TLV

Location

Guest Reviews

10
Based on 1226 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
M
Maitalp2000 • Family • Tel Aviv, Tel Aviv District
2
When Five Stars Are Just a Rating
Pros:

Disappointing experience from a hotel we expected much more from

We stayed at the Inbal for two nights with our 3-year-old and unfortunately left very disappointed.

We received dirty, badly smelling pool towels, the loungers were visibly dirty, and the spa was not clean either. At 8 AM we were woken by staff shouting in the hallway, and later housekeeping staff were speaking loudly and swearing in the corridor.

When we mentioned the towels, we were told that around 500 people had used the pool that day. We understand that hotels get busy, but guests paying the regular rate should not receive a lower standard simply because the hotel is at high capacity.

What disappointed us most was the response when we raised these issues with management. Instead of really listening to our experience, the manager repeatedly asked, “What would you like me to do to improve your stay?” and pointed out that ours was the first complaint she had received that day.

We weren’t looking for freebies or special treatment. We simply expected someone to listen, acknowledge what had happened, and take ownership of the situation.

Mistakes happen. What matters is how a hotel responds when given the opportunity to make things right. Unfortunately, we left feeling that opportunity was missed.

We genuinely wanted to love the Inbal and become returning guests. It’s a shame this was the experience we took home instead.

2026-08-29 • via Tripadvisor
R
Ronen • couple • il
10
Pros:

מלון מצויין, נוף מדהים של העיר העתיקה, לקחנו חדר משופר וזה היה שווה את זה כולל כניסה לטרקלין, בריכה מצויינת ולא לדבר על מסעדה 02 שהיתה מעולה

2026-08-29 • via Nuitee
1
198victork • Couples
10
the best in jerusalem
Pros:

we had a great time ,atmosphere cleaninness service and more amazing

2026-08-28 • via Tripadvisor
T
Tal • couple • il
8
2026-08-28 • via Nuitee
ג.ס • solo_traveller • il
10
Pros:

החדר מקסים, שירות טוב ומיקום מצוין!

Cons:

המחירים מאוד גבוהים במלון
החדר לא כל כך מרווח

2026-08-28 • via Nuitee
M
Moshé • couple • il
10
2026-08-28 • via Nuitee
F
Frederic • couple • il
10
2026-08-27 • via Nuitee
חיים סיקורל • family_with_children • il
9
Pros:

למלון יש כל מה שצריך כדי לבלות מהבוקר עד הלילה. ארוחת בוקר טובה, בריכה, מכון כושר, spa, מסעדת בשרים טובה וגם בר מעולה.

2026-08-27 • via Nuitee
6
648miltonh • Solo travel • Melbourne, Victoria
10
Great stay Jerusalem
Pros:

Great hotel lovely ambience friendly staff great pool area with great food. Superb breakfast clean well appointed rooms excellent location. Good value

2026-08-26 • via Tripadvisor
S
Shula • family_with_children • il
10
מצויינת
Pros:

ארוחת בוקר מעולה מעבר למצופה אהבנו הכול חופשה מעולה

2026-08-25 • via Nuitee
A
alain • extended_group • fr
9
2026-08-24 • via Nuitee
D
Daniel • couple • gb
10
2026-08-24 • via Nuitee
יעל • solo_traveller • il
9
2026-08-24 • via Nuitee
G
gwenael • family_with_children • fr
1
CATASTROPHIQUE
Pros:

RIEN

Cons:

The proof of the exhange of email between the hotel and I. They couldn't care less. They proposed nothing to compensate ; or the proposition was just unacceptable.


Hello,
I received your email, and as expected, I find it completely unacceptable.
We stay in nice hotels, paying exorbitant prices for nights expecting quality, service, and cleanliness. And in the end, we get none of that.
How is it that we ended up with a cockroach (duke) in my daughter's bedsheets? She found it because she tried to fix the bed, which was poorly made. Otherwise, she would have slept with a cockroach at her feet. Even the room cleaning hadn't been done properly. The cockroach climbed onto her arm and then slithered into the room. She screamed, cried, and trembled.
Around 12:30 a.m., you sent a manager from the maintenance department who, at 1:00 a.m., started looking for the cockroach in the room. He finally moved my children to another room at 1:30 a.m., as they were exhausted. They slept far from me, even though I specifically booked an adjoining room for such young children.
So you tell me there's nothing you can do except offer a 20% discount on the night's stay; that's simply unacceptable.
I will not negotiate, but I am giving you another opportunity to make me an offer commensurate with the seriousness of this situation before Friday evening. After that, I will share all our email exchanges, my review, on every platform—Hotel.com, Booking.com, Google, TripAdvisor—with my wife, myself, and each of my children.
Thank you for your understanding.
I look forward to hearing from you.
Best

2026-08-21 • via Nuitee
M
michal • solo_traveller • il
10
Pros:

הכל היה מצוין
לקחנו חדר עם לאונּצ׳. היה מאוד כיף

2026-08-18 • via Nuitee
L
laurent • couple • ch
9
Très bonne experience très reposant et agréable à vivre
Pros:

Chambre confortable, bon accueil,
Excellent petit déjeuner dans un cadre très agréable
Belle piscine

Cons:

Chambre propre mais peuvent aller plus dans les détails

2026-08-18 • via Nuitee
D
dadou • solo_traveller • fr
3
Cons:

Attention l hôtel essaye de se faire passer pour un palace mais loin de là.
Salle de bain avec des fuites d eau après chaque douche .
Rien n est fait après le signalement a la réception.
Le plafond de la chambre a été repeint et le scotch n a pas été retiré.
Le tapis au sol de la chambre est sale.
Le prix de la nuit est injustifié.

2026-08-17 • via Nuitee
B
brasch • family_with_children • il
10
Pros:

I enjoyed the quiet, clean, relaxing and seeing the holy places.
I was able to relax and enjoy the breakfasts.
Everything was good and pleasant and the staff was very kind.

Cons:

hakrava le'ir ha'atika
19
Proximity to the Old City

2026-08-17 • via Nuitee
A
alfred • family_with_children • fr
8
2026-08-17 • via Nuitee
H
Hagit • family_with_children • il
5
2026-08-17 • via Nuitee