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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Heating
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Family rooms
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Garden
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Pets allowed
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Golf course
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Soundproof rooms
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Facilities for disabled guests
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Meeting/banquet facilities
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Car hire
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Packed lunches
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Spa/wellness center
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Barber/beauty shop
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Solarium
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Squash
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Non-smoking throughout
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Board games/puzzles
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Special diet menus - on request
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Allergy-free room
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Kid meals
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Heated pool
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Vending machine - drinks
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Indoor pool
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Vending machine - snacks
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Fruits
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Pet bowls
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Spa/wellness center services
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Kids' pool
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Steam room
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Beauty Services
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Fitness/spa locker rooms
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Yoga classes
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Manicure
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Fitness classes
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Personal trainer
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Security alarm
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Key card access
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Mobile app for room service
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Aerobics
Review Highlights
Categories
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Property Description
Luxurious Accommodation
The Best Western Signature Collection, located on the edge of the Cotswold's, offers contemporary bedrooms with free Wi-Fi, satellite TV, modern bathrooms, and work desks.
Dining Excellence
Indulge in classic British cuisine at The Brasserie, or opt for lighter meals in the informal bar. Enjoy hearty cooked breakfasts daily in elegant surroundings.
Leisure Facilities
Unwind in the leisure club's spa pool, Finnish sauna, and steam room. Stay active in the fully equipped fitness centre or indoor swimming pool. Treat yourself to rejuvenating beauty treatments during your stay.
To experience this blend of luxury, dining, and leisure, book your stay at the Best Western Signature Collection today.
Please note, the credit card used to make the booking must be shown upon arrival at the hotel. If the same card is not shown, an alternative payment method will be required.
Please be advised that the hotel offers complimentary car parking.
Please note, guide/service dogs are accepted free of charge.
When booking 4 rooms or more, different policies and additional supplements will apply. The property will contact guests with further information.
Please note, all children's meals are not included and will be charged as taken.
Please note, limited dining options are available during the month of December each year, due to private events. Guests should contact the hotel prior to arrival to make dining arrangements.
Hours of operation of the Children's Swimming pool:
Weekdays: 8am-6pm, Weekends: 8am-10am and 2pm-6pm
The parking fee for 24 hours maximum is 5GBP, to be collected at the property.
A deposit may be required at the property.
Location
Guest Reviews
It was clean and basic.
Impossible to contact pre arrival
Waited ages to check in and no apology
Staff were doing their best but long wait times, warm white wine, no wine glasses etc. - management obviously don't care
The room we had was quiet .it was clean and bed and shower ok.
I would praise the staff on reception they were always very helpful, kind and considerate.
I originally booked this as a SPA treat for my best friends birthday x I would use the word SPA very loosely.it definitely lacked any ambiance! It was like a leisure centre pool. The water was lovely and warm but the surroundings were definitely in need of a good clean and and a coat of paint..
The lockers didn't have any locks on them and because there was no safe in the room, gad to take money, phone etc with us in a bag to poolside which was not great as couldn't relax. You are allowed to take your own padlock but we didn't know.
You also gad to walk past reception to get from changing room to pool which was not ideal.
The bar and restaurant.
No beer on pumps, but said it was getting sorted. Didn't bother us as we had gin... in a wine glass! Noo gin ones available.
The food when we eventually got it was absolutely lovely, but had to wait about 40 minutes as they ran out of chips ! I settled for saute potatoes, and they were lovely. The one girl who worked in the restaurant and also did the bar was lovely and really helpful, the 2 lads ! Well! May have been new ...
Comfortable beds. The staff. Bedrooms spacious
Location next to a very run down estate seemed odd
Good facilities and location friendly staff
Not enough staff generally . breakfast was not great
Freezing ac in the dining room
No bacon tomatoes or mushrooms so a full English consists of scrambled egg and a sausage
No white bread and what was there was not very fresh
Tiny cold croissants
Evening meals are expensive
The staff top class
Nothing
Close to the M5, comfortable bed, quiet room, great breakfast
Spa facilities excellent as were rooms and value for money
Everything was amazing
The steam room was ok
Hotel was grubby. Staff a little uninterested. The bar had no beer. The room I booked 1 hour before was not available. The hotel charged me for breakfast even though it was included within my stay. They then did not refund the charge. The parking was confusing and I only escaped paying by investigating the tablet at reception. Nobody indicated I should register my registration plate and the sign outside indicated to pay for parking on arrival.
The hotel was clearly interested in taking money, but not in service. The swimming pool was unattended. The sauna was not working. The changing room location meant wer swimmers were walking through the reception of the spa. It was not great.
central location
bar had no draught beer from the pump for the duration of our stay
the room and the fitness facilities
It is off putting to charge for parking. Surely residents should park free.
Very dissapointing stay overall.
Car parking is via an external company and you can not get a VAT receipt.
The restaurant food was very poor and again No VAT receipt available. Bar drinks selection very limited.
Swimming area various water featured not working.
2nd floor lobby area had a distinct smell of drainage.
Shower curtain and hose in mouldy condition.
Again NO VAT invoice available at checkout.
That pool is included when booked
Nice breakfast and comfy beds
Bar was out of quite a few drinks
Facilities pool and leisure
Large bed
Lovely hotel. Arrived very late 0200hrs and was well looked after by staff. Really helped our long journey to break it up at this hotel
Nothing
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