Mercure Maidstone Great Danes Hotel

Hotels
•
Mercure
7.4 (4174 reviews)
Hollingbourne , Maidstone , gb
+44 1622 528565

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Overpriced for the quality

Categories

Cleanliness
7.04
Some cleaning oversights reported and issues with the spa cleanliness.
Service
8.51
Multiple mentions of friendly and helpful staff.
Location
8.05
Good location for events and convenient access.
Room Quality
7.5
Rooms described as clean but with thin walls and some noise issues.
Amenities
6.53
Some facilities like the spa were reported as run down.
Value for Money
6.99
Some felt it was overpriced for the experience provided.
Food and Beverage
6.54
Mixed feedback on food quality and service in the restaurant.
Overall Experience
8.01
Generally positive but with some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 03:23

Property Description

Luxurious Stay at Mercure Maidstone Great Danes Hotel

Georgian Charm and Modern Comforts:
Experience a blend of history and modern convenience at Mercure Maidstone Great Danes Hotel, nestled beside the historic Leeds Castle. The Georgian country house, set within 26 acres of private grounds, offers a picturesque retreat for guests.

Leisure and Wellness Amenities:
Indulge in relaxation and recreation with our indoor swimming pool, sauna, and well-equipped gym. Unwind in the tranquil surroundings of our health club or enjoy outdoor activities like mini golf, tennis, and croquet during your stay.

Convenient Location for Exploring:
Ideally situated at Junction 8 of the M20 motorway, our hotel provides easy access to Maidstone and popular attractions like Canterbury Cathedral and Bluewater Shopping Centre. Plan your getaway now and make the most of your visit to Kent.

Book your stay at Mercure Maidstone Great Danes Hotel for a memorable experience in the heart of Kent.

Important information:

A credit card imprint will be required by the hotel at check-in as security for any extras taken during your stay.

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the same payment card used to make the booking must be presented upon check-in at the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.4
Based on 4174 reviews
Cleanliness: 7.04
Service: 8.51
Location: 8.05
Room Quality: 7.5
Amenities: 6.53
Value for Money: 6.99
Food and Beverage: 6.54
Overall Experience: 8.01
B
Bishop • solo_traveller • gb
7
Pros:

Staff friendly, great breakfast

Cons:

Dated

2026-07-25 • via Nuitee
V
Vicky • couple • gb
9
Excellent
Pros:

Value for money amazing
Staff awesome

2026-07-25 • via Nuitee
K
Karl-Heinz • solo_traveller • de
8
2026-07-25 • via Nuitee
J
James • solo_traveller • gb
7
2026-07-25 • via Nuitee
B
Beryl • solo_traveller • gb
7
Pros:

My room was upgraded which was nice.

I liked the beautiful grounds and near to leeds castle..
The hotel has a pool , sauna, steam bath and jacuzzi. Very nice.
The breakfast was good.

Cons:

The evening meal.

2026-07-24 • via Nuitee
M
Mark • couple • gb
10
Great place, good parking great food lovely clean rooms well worth the money
Pros:

Everything

Cons:

There’s nothing wrong with the place perfect

2026-07-24 • via Nuitee
C
Cathy • couple • gb
9
2026-07-24 • via Nuitee
S
Susan • solo_traveller • gb
10
Pros:

Bedroom was nice fresh linen and clean.
The bath was a lovely size and shower was very powerful.
Breakfast was hot tasty lovely.

Cons:

The bathroom in general needs some cosmetic touch ups, particularly around the skirting

2026-07-23 • via Nuitee
J
James • solo_traveller • gb
2
Uncomfortable bed poor room. Never coming back
Pros:

Easy parking. Easy check in
That’s it

Cons:

The room was a root march from reception
On entering I heard voices only to find out they were next door. I took a long walk to the bar only to find the bar menu short and expensive. Back at my room no bedside table to put anything on. All very poor

2026-07-23 • via Nuitee
M
michael • couple • gb
9
Pros:

excellent dinner and breakfast - very comfortable room - friendly staff

2026-07-22 • via Nuitee
T
Trevor • extended_group • gb
6
2026-07-22 • via Nuitee
P
Philip • couple • gb
9
Well located, reasonably priced hotel for our purposes
Pros:

Location of hotel.
Room was very comfortable and clean.
Breakfast - good choice of breakfast products.

Cons:

Lounge monopolised by football fans watching Workd Cup.
Outside sitting area taken over by smokers.

2026-07-22 • via Nuitee
A
Alex • family_with_children • gb
2
Avoid if you want a graceful night’s sleep and/or a calm breakfast.
Pros:

Comfy beds, room adequately spacious.

Cons:

We were woken a 05h30 by the conference centre right below our window - like a rowdy cocktail party for at least 45 minutes. Staff not at all gracious in dealing with our complaint but eventually did refund our money. Breakfast as noisy, people pushing and shoving, talking at the tops of their voices. Terrible smell of fried foods and dirty plates etc everywhere.

2026-07-22 • via Nuitee
P
Philip • couple • gb
6
Adequate for our purpose
Pros:

Breakfast - good range of dishes available.

Cons:

Room was poor - tired and in need of complete refurbishment

2026-07-22 • via Nuitee
L
Leanna • couple • gb
10
Absolutely perfect!
Pros:

I loved the room and how they decorated it with towel swans and rose petals for our wedding night! Absolutely perfect! Honestly made the whole experience so much better!

2026-07-22 • via Nuitee
G
Gerald • couple • at
8
Pros:

Auch wenn das Hotel etwas in die Jahre gekommen scheint, wir waren schon des Öfteren hier. Freundliches Personal, saubere Zimmer, gutes Frühstück, ruhige Lage und eine angenehme Atmosphäre. Bis zum nächsten Mal.

2026-07-22 • via Nuitee
M
Maya • couple • gb
3
Never again. Stayed at better for less
Pros:

Incredibly dated, smells and absolutely filthy

Cons:

It felt so dated and there were stains on everything. Curtains/carpet/bath tub

2026-07-21 • via Nuitee
A
Amanda • couple • gb
8
Super helpful team and very good food. Dog friendly.
Pros:

The team were all super helpful and the special curry dishes were excellent.
Breakfast was comprehensive and plentiful .
Great location for an overnight stay and dog friendly.

Cons:

Decor was a little dated.

2026-07-21 • via Nuitee
A
Arthur • solo_traveller • gb
8
Gave me what I needed.
Pros:

Excellent facilities with on site pool, gym, spa ... but all so tired and dated.
Room was large, but not air conditioned.
Restaurant food was good.

Cons:

This hotel is looking very 'tired'. Chipped brick work. Stained floors. Old and tired decor.

2026-07-21 • via Nuitee
R
Robert • couple • gb
7
Good location for overnight before a continental trip. Good staff but poor corporate owners.
Pros:

Location and park setting.

Cons:

The hotel is very tired and unloved. No AC in rooms or double glazing. Noise from busy A road and motorway. Was once a great hotel now sadly run into the ground by corporate greed.

2026-07-21 • via Nuitee