Mercure Maidstone Great Danes Hotel

Hotels
•
Mercure
7.4 (4357 reviews)
Hollingbourne , Maidstone , GB

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Overpriced for the quality

Categories

Cleanliness
7.04
Some cleaning oversights reported and issues with the spa cleanliness.
Service
8.51
Multiple mentions of friendly and helpful staff.
Location
8.05
Good location for events and convenient access.
Room Quality
7.5
Rooms described as clean but with thin walls and some noise issues.
Amenities
6.53
Some facilities like the spa were reported as run down.
Value for Money
6.99
Some felt it was overpriced for the experience provided.
Food and Beverage
6.54
Mixed feedback on food quality and service in the restaurant.
Overall Experience
8.01
Generally positive but with some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 03:23

Property Description

Luxurious Stay at Mercure Maidstone Great Danes Hotel

Georgian Charm and Modern Comforts:
Experience a blend of history and modern convenience at Mercure Maidstone Great Danes Hotel, nestled beside the historic Leeds Castle. The Georgian country house, set within 26 acres of private grounds, offers a picturesque retreat for guests.

Leisure and Wellness Amenities:
Indulge in relaxation and recreation with our indoor swimming pool, sauna, and well-equipped gym. Unwind in the tranquil surroundings of our health club or enjoy outdoor activities like mini golf, tennis, and croquet during your stay.

Convenient Location for Exploring:
Ideally situated at Junction 8 of the M20 motorway, our hotel provides easy access to Maidstone and popular attractions like Canterbury Cathedral and Bluewater Shopping Centre. Plan your getaway now and make the most of your visit to Kent.

Book your stay at Mercure Maidstone Great Danes Hotel for a memorable experience in the heart of Kent.

Important information:

A credit card imprint will be required by the hotel at check-in as security for any extras taken during your stay.

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the same payment card used to make the booking must be presented upon check-in at the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Location

Guest Reviews

7.4
Based on 4357 reviews
Cleanliness: 7.04
Service: 8.51
Location: 8.05
Room Quality: 7.5
Amenities: 6.53
Value for Money: 6.99
Food and Beverage: 6.54
Overall Experience: 8.01
D
David • solo_traveller • gb
6
Pros:

Location

Cons:

Uncontrollable shower, very hot then ice cold

2026-09-18 • via Nuitee
S
susan • solo_traveller • gb
8
Pros:

Bed was comfy and staff were polite and welcoming
Breakfast was lovely
Huge bed

Cons:

No tv remote in room asked reception for one and they brought it approximately 10.30 when we had given up and gone to bed. The window was open in our room the metal frame on the window had slipped at one side exposing the edge of the glass.
My elderly friend who came with me found it difficult to navigate the stairs to get to the lift
Shower screen no were near long enough therefore ended up with water on the floor had to use towels to mop up

2026-09-18 • via Nuitee
M
Mia • couple • gb
3
2026-09-18 • via Nuitee
S
steven • couple • gb
8
On the hole, I had an enjoyable break
Pros:

Meals more items on the menu

Cons:

Lack of easy chairs in the room and my room did not have a table

2026-09-17 • via Nuitee
J
Jade-Louise • couple • gb
1
0/10 very disappointing we left 4 hours after arriving
Pros:

Nothing

Cons:

The spa. Pool was ice cold, saunas are separated so couldnt go with my partner. People in rooms are disgusting. No warning of kids getting swimming lessons at a spa

2026-09-17 • via Nuitee
A
Ady Cartwright • solo_traveller • gb
8
Pros:

The ease of parking, super staff at reception to welcome and attentive in checking in.
Delicious breakfast, coffee bar, busy and great atmosphere. Lots of seating. To have outside space, spacious grounds, fresh air, peaceful such an asset.
If I had stayed longer/ had more time to relax (than x1 night) I would add a swim - also

Cons:

My double room was extremely hot. Uncomfortably hot. Opened the windows of course. Took a shower to cool down. No air conditioning.
Bathroom spotless and clean. Bed linen great, clean and fresh. The carpet needed more hoovering, plastic bits, dry flaky stuff by the curtains and plinth.

2026-09-17 • via Nuitee
D
Darren • solo_traveller • gb
7
Served a one night stay
Pros:

Good quick check in

Cons:

The hotel rooms were a little tired

2026-09-17 • via Nuitee
D
Dean • solo_traveller • gb
8
2026-09-17 • via Nuitee
A
ALEXIS • couple • fr
10
Séjour très agréable
Pros:

Établissement bien placé et confortable

2026-09-17 • via Nuitee
S
Samar • couple • gb
7
Great staff and value for money although for the price breakfast should be included
Pros:

The room service was impeccable everything was always replaced and room was always clean when I returned and towels and coffee condiments were replaced after use

Cons:

The available amenities from the bar , spa and outside seating area was great that the hotel has all this available but the spa was a bit dated in style and the hallways to the rooms looked like a hovel but the rooms were in Pristine condition

2026-09-16 • via Nuitee
J
Jake • extended_group • gb
3
We had a group booking for 8 rooms across 2 nights and we all shared the same view of the accommodations which was as fo
Pros:

Location for what we needed, breakfast that was included

Cons:

The decor was very worn and tired. We had 8 rooms booked, all of which were dirty, stains on curtains and shower curtains and some of the bed sheets as well. Room keys did not work constantly and involved going up and down two flights of stairs every time to reset them every time someone left the room. Pool facilities were apauling, roof looks like it was falling through, floor wasn’t clean, pool was crumbling around the sides, hot tub was smelling to the point none of use went into it, there are better quality abandoned buildings!

2026-09-16 • via Nuitee
C
Clare • solo_traveller • gb
8
Great location, warm welcome
Pros:

Great location. Easy stay. Helpful a welcoming staff (receptionist particularly noteable). Plenty of parking. Big room and comfortable bed. Slept really well. Good range of foods at breakfast, especially for anyone with food intolerances.

Cons:

Would have liked tomatoes with breakfast. Room supplies and refresh a little random. (Odd number of drinks/biscuits in a double room, not all used items replaced). Small things.

2026-09-16 • via Nuitee
M
Marine S. 62 • solo_traveller • fr
8
Parfait pour une halte
Pros:

La piscine, le jaccuzi, le hammam et sauna. La décoration générale de l'établissement et super petit déjeuner. Personnel aimable

Cons:

Le personnel ne parle pas un mot de français mais c'est un détail.

2026-09-16 • via Nuitee
T
Tracey • couple • gb
3
The hotel needs to be refurbished to put into modern standards which people expect when Spain
Pros:

Location and staff

Cons:

It was old and tired. I was given a room whether there wasn’t even a fan. There’s no air come. I was very uncomfortable due to the heat.

2026-09-16 • via Nuitee
M
Michael • extended_group • gb
6
Poor girl a Mercure
Pros:

They take dogs. Free parking.

Cons:

Poor design of bedroom which was poorly maintained. Very busy with noisy events and full carpark.

2026-09-16 • via Nuitee
L
Louise • couple • gb
9
2026-09-16 • via Nuitee
J
John • extended_group • gb
7
Relaxing and enjoyable
Pros:

Location close to Leeds castle
Great breakfast

Cons:

Rooms and pool a bit dated needs a freshen up

2026-09-16 • via Nuitee
J
Jake • couple • gb
3
2026-09-16 • via Nuitee
C
Catherine • solo_traveller • gb
8
2026-09-15 • via Nuitee
D
Denise • solo_traveller • gb
3
Nope.. not for me
Pros:

Breakfast

Cons:

Noisy room. Dirty carpets. No clothes storage. Long wait at reception. Poor view from bedroom..Room overlooked storage and air conditioning units. Struggle to find parking space in car park. Some staff 'surly' natured.

2026-09-15 • via Nuitee