Mercure Maidstone Great Danes Hotel

Hotels
Mercure
7.4 (4306 reviews)
Hollingbourne , Maidstone , gb

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Overpriced for the quality

Categories

Cleanliness
7.04
Some cleaning oversights reported and issues with the spa cleanliness.
Service
8.51
Multiple mentions of friendly and helpful staff.
Location
8.05
Good location for events and convenient access.
Room Quality
7.5
Rooms described as clean but with thin walls and some noise issues.
Amenities
6.53
Some facilities like the spa were reported as run down.
Value for Money
6.99
Some felt it was overpriced for the experience provided.
Food and Beverage
6.54
Mixed feedback on food quality and service in the restaurant.
Overall Experience
8.01
Generally positive but with some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 03:23

Property Description

Luxurious Stay at Mercure Maidstone Great Danes Hotel

Georgian Charm and Modern Comforts:
Experience a blend of history and modern convenience at Mercure Maidstone Great Danes Hotel, nestled beside the historic Leeds Castle. The Georgian country house, set within 26 acres of private grounds, offers a picturesque retreat for guests.

Leisure and Wellness Amenities:
Indulge in relaxation and recreation with our indoor swimming pool, sauna, and well-equipped gym. Unwind in the tranquil surroundings of our health club or enjoy outdoor activities like mini golf, tennis, and croquet during your stay.

Convenient Location for Exploring:
Ideally situated at Junction 8 of the M20 motorway, our hotel provides easy access to Maidstone and popular attractions like Canterbury Cathedral and Bluewater Shopping Centre. Plan your getaway now and make the most of your visit to Kent.

Book your stay at Mercure Maidstone Great Danes Hotel for a memorable experience in the heart of Kent.

Important information:

A credit card imprint will be required by the hotel at check-in as security for any extras taken during your stay.

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the same payment card used to make the booking must be presented upon check-in at the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Location

Guest Reviews

7.4
Based on 4306 reviews
Cleanliness: 7.04
Service: 8.51
Location: 8.05
Room Quality: 7.5
Amenities: 6.53
Value for Money: 6.99
Food and Beverage: 6.54
Overall Experience: 8.01
C
Colin couple gb
7
2026-08-22 via Nuitee
A
Adam couple gb
5
2026-08-22 via Nuitee
L
Lord Christopher couple gb
2
Not great for the money payed!!! Had a 50% discount due to the poor rooms
Pros:

Not much, dated and the online gallery isn’t what you get as a room
It’s bathroom is from the late 90’s and isn’t reflected on the online gallery

Cons:

All of it, tired and needs modernisation

2026-08-22 via Nuitee
S
Sarah couple gb
6
Pros:

Staff were pleasant. Comfortable bed and good breakfast. The property is just a little tired

2026-08-21 via Nuitee
B
Brendan solo_traveller gb
6
Served its purpose
Pros:

Location, price, leisure facilities

Cons:

Room was dated and tired, no air con so was really warm

2026-08-21 via Nuitee
L
Lisa couple de
6
It was okay for two nights but would not go back there again or book for longer stays.
Pros:

It was quite convenient with only 40 mins from the Dover ferry port. Staff was friendly, breakfast was good as well!

Cons:

No air conditioning (not unusual in the UK but with rising temperatures, also hotels have to modify!) and window was only to be opened a tad so the room was stuffy and hot all the time. Room, bathroom and furniture was also bit old-fashioned, no fridge available either. Bed was quite uncomfortable but that’s subjective view.

2026-08-20 via Nuitee
A
Adam solo_traveller gb
8
Pros:

The pool was amazing, hidden jem. Food and staff way amazing

Cons:

Some of the benches outside could use some love as well as the pool

2026-08-20 via Nuitee
D
Dennis solo_traveller gb
10
Pros:

The staff are just very good at they job and helpfull

Cons:

Food menu is poor

2026-08-20 via Nuitee
A
Alison solo_traveller lu
8
Great hotel for travelling back to Europe and great with dogs
Pros:

Good location great staff and they welcome dogs whole heartedly

Cons:

Room bit hot even with fan

2026-08-20 via Nuitee
E
Elaine couple gb
4
Ok, would not stay there again
Pros:

Location was great

Cons:

Needs a refurbish rooms and facilities tired.

2026-08-20 via Nuitee
S
Sally-Anne solo_traveller gb
1
Absolutely awful!
Pros:

The staff were reasonably polite - not all though. Location handy.

Cons:

Appalling quality of rooms, bedding etc. Hasn't been updated since the 1970s. So long ago that they don't have plug sockets next to the bed. The bathroom had a grimy shower curtain. The carpets all over the floors including corridors were threadbare in places. Broken fan. Boiling hot. The swimming pool area was dirty - hair cloggong drains etc.
I cannot believe how much they charge. I've stayed at nicer motorway travelodges than that.

2026-08-20 via Nuitee
M
Maxine extended_group gb
9
2026-08-20 via Nuitee
M
Mark couple gb
7
2026-08-19 via Nuitee
L
Luca Yamaha solo_traveller it
7
Pros:

Ci hanno fatto parcheggiare la moto, non nel parcheggio esterno, ma all'interno della loro area persobale chiusa.

Cons:

Camere molto datate, porte rovinate, direi che non rispecchia le stelle che ha.
Non presenti prese elettriche nei comodino di fianco al letto, direi che consiglio di inserirle.

2026-08-19 via Nuitee
A
Amy solo_traveller gb
6
Nice place but needs a bit more attention to cleaning
Pros:

I enjoyed my stay here and it was comfortable, the breakfast was lovely, a wide variety of options and the staff helpful and friendly. The facilities I didn't make use of as I was alone but mostly studying but seeing what was on offer, it was good.

Cons:

I feel the attention to cleaning could be better. it was clean but not to a standard of the stars issued for hotel. I could physically leave handprints in the dust underneath the tv unit, I also found blood or some other fluid on my bathroom door frames, plus hairs in plugs, I also think the tea tray should have been moved as there were no safe plug sockets near to plug the kettle in, which meant walking across the room(not the end of the world of course)

2026-08-19 via Nuitee
W
William solo_traveller gb
4
2026-08-19 via Nuitee
Y
Yvonne couple nl
8
2026-08-18 via Nuitee
M
Murtagh solo_traveller gb
10
Pros:

Lovely clean comfortable room great breakfast and enjoyed the pool and sauna. Also very good location

2026-08-18 via Nuitee
N
Nora solo_traveller gb
4
Pros:

Location . Food

Cons:

Bar understaffed. Restaurant area carpet filthy 9

2026-08-18 via Nuitee
J
John solo_traveller gb
10
Pros:

Excellent stopover on our way home

Cons:

Nothing in particular, it was good night stay

2026-08-18 via Nuitee