Sandman Signature London Gatwick Hotel

Hotels
Sandman Hotel Group
8.3 (3912 reviews)
Tinsley Lane South, Three Bridges , Crawley , gb

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Cons:
Breakfast quality
Parking fees

Categories

Cleanliness
7.55
Room could be cleaner based on various feedback.
Service
9.05
Staff were helpful and professional, contributing greatly to the overall experience.
Location
8.55
Great location near airport, convenient for travelers.
Room Quality
8.55
Rooms are exceptional with comfortable beds and good quality furniture.
Amenities
8.55
Good amenities including a pool and gym.
Value for Money
8.05
Decent value, though parking fees could be included in the room rate.
Food and Beverage
7.55
Breakfast quality was poor in some instances, though dinner options were delicious.
Overall Experience
8.55
Overall a very good experience, but minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 11:24

Property Description

Convenient Location near London Gatwick Airport
Located just 4 miles from London Gatwick Airport, Sandman Signature London Gatwick Hotel offers easy access to both the airport and central London. Guests can enjoy free Wi-Fi and a discounted taxi service to the airport terminals.

Comfortable Rooms and Meeting Facilities
The hotel boasts 151 bedrooms with air conditioning, en-suite bathrooms, and modern amenities. With 12 meeting rooms available, including a large capacity room for up to 200 people, the hotel is ideal for business travelers.

Dining Options and Leisure Facilities
Guests can indulge in contemporary cuisine at the Brasserie Restaurant or unwind at the Club Bar. The hotel also features an on-site gym, pool, and steam room for relaxation after a long day of travel or meetings.

Book your stay at Sandman Signature London Gatwick Hotel for a convenient and comfortable experience.

Important information:

Please note: For non-refundable/advance purchase reservations, the credit card used for the purchase must be presented at check in. Please note the parking costs 12 GBP only on an overnight basis. All requests for long term parking of 2 or more days must be booked on a long term parking package and is subject to availability. There is a 7 day cancellation policy for the parking. Disabled car parking is also chargeable and preferably requested prior to arrival.

Please note: Childs breakfast costs GBP 6.50 which is payable on arrival.

Please be aware that for reservations of seven days or more, the hotel will pre-authorize your card on file for 1 GBP verification. Although this transaction will be visible on your statement, it is a pre-authorization and will be removed within seven days. Non-verified reservations will not be accepted

Please note: The swimming pool may be closed for maintenance/cleaning and private events, please enquire with the front desk for more details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 10 per day.

Location

Guest Reviews

8.3
Based on 3912 reviews
Cleanliness: 7.55
Service: 9.05
Location: 8.55
Room Quality: 8.55
Amenities: 8.55
Value for Money: 8.05
Food and Beverage: 7.55
Overall Experience: 8.55
S
Spenser solo_traveller au
10
Pros:

Fridge and air-conditioning plus a large room .
Breakfast and real coffee.

Cons:

Nothing to report

2026-07-24 via Nuitee
E
Elaine couple ie
7
Our stay was good
Pros:

Not veery good

Cons:

The outside of the hotel was neglected

2026-07-23 via Nuitee
S
Sameet extended_group ca
7
2026-07-23 via Nuitee
P
Paul family_with_children gb
7
tainted by the very poor service food wise. Other than that good room in a very good location
Pros:

Room was comfortable and spacious.
Had a good bathroom
TV and coffee facilities
A fridge would of been nice

Cons:

Service in the restaurant was absolutely horrific.
Missed our booking so had to eat in the bar
1 of the party was served the incorrect meal
3 of the party were missing additional extras that were ordered
1 of the party didn't even receive their main meal
In the end we refused to pay as it was woeful

2026-07-23 via Nuitee
J
Jasper extended_group gb
8
Pros:

Beds were clean and comfortable

Cons:

Hotel was tired and dated, light switch fell off, hair on bathroom cup

2026-07-21 via Nuitee
A
Andrew couple gb
8
2026-07-21 via Nuitee
M
Mark solo_traveller gb
8
2026-07-21 via Nuitee
K
Katie extended_group ie
10
2026-07-21 via Nuitee
A
Addison couple gb
9
Good, no real issues.
Pros:

Breakfast, great. Location ok, be aware of entry/ exit, very busy road and roundabout. Entry off roundabout, keep your eyes open for entry!!
Exit, be careful it's onto major road.

Cons:

Tables outside sitting, need repair.

2026-07-21 via Nuitee
N
Nathan couple gb
9
2026-07-21 via Nuitee
P
Pete couple gb
8
1 night only
Cons:

Wasn't happy about having to pay for parking!

There was an issue in the restraunt wait for food was too long

2026-07-20 via Nuitee
P
Patrizia family_with_children gb
1
Waste of time and money
Pros:

The property was very well maintained and clean

Cons:

We arrived after a 3 hour drive from our home, checked in and used the pool quickly before it closed . We asked at reception what time restaurant closed and made plans to go for dinner after swimming .

After swimming we went down to restaurant to have some dinner only uk be told that due to having no “gas” there was no food at all ! I said well what about some salads or something that could possibly be oven cooked? I explained we had a 3 hour drive and my son was hungry only to be told to go to reception for some crisps. In the end we had to drive out to a take away. Very disappointing as we chose to stay there to have a relaxing evening before our morning flight instead it turned out to be nuisance of having to find somewhere to eat . Unbelievable that a hotel if this size would simply say “no food at all “ at 9pm

2026-07-20 via Nuitee
G
Gary solo_traveller gb
7
2026-07-20 via Nuitee
S
Suet family_with_children gb
8
Okay for a night
Pros:

Convenient location, clean room, pool is kids friendly

Cons:

The property is overall dated and could use a redecorating. Pool changing room needs more regular cleaning, the restaurant food was not good. Pillows in room need better quality ones.

2026-07-19 via Nuitee
C
Christopher couple gb
5
it was ok for the purpose of our journey
Pros:

breakfast was good with a good amount of choice

Cons:

restaurant and bar food very poor choice

2026-07-18 via Nuitee
H
Håvard Lindheim family_with_children no
9
If you need a base for explorations in Kent - or elsewhere - in the Gatwick area, look no further!
Pros:

Four-person family arriving at Gatwick and needing a base for roadtripping in Kent. For our needs, the location was perfect; both the distance from the airport and the easy access to the motorways we needed. We have little impression of the surroundings, the hotel itself was very adequate. Great room, helpful staff. Enjoyed the breakfast. Understanding bar crew that let me finish watching the World Cup game in extra time, even though they were really closing.

Cons:

After I entered Sandman, I slept with one eye open, gripping my pillow tight.

Neither of us liked Marmite.

(None of the above is really the hotel's fault.)

2026-07-18 via Nuitee
D
David solo_traveller ie
3
Sandman Gatwick
Pros:

The staff were the best thing about the place. Hard working and tried to please

Cons:

The entrance was where it needs attention. The breakfast was weak to put it mildly. Food was over priced and of a poor standard. I reckon the air fryer was flat out. The bar closes at 11 so if you want a night cap you're sitting foye

2026-07-18 via Nuitee
M
Michael couple gb
10
Fantastic
Pros:

Love this hotel

Cons:

Drinks a bit on the dear side

2026-07-17 via Nuitee
K
Kim solo_traveller gb
8
Typical airport hotel but further out than expected
Pros:

Fine for one nights stay close to the airport. Food was average.

Cons:

The aircon was loud. No shuttle to the airport.

2026-07-17 via Nuitee
T
Tomas couple gb
8
2026-07-16 via Nuitee