Grand Hotel Baglioni

Hotels
8.6 (2088 reviews)
Piazza Unità Italiana 6 , Florence , IT
+39 055 23580

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Great breakfast
Cons:
Some rooms were hot
Beds were quite hard

Categories

Cleanliness
8.38
Rooms were clean & tidy, much larger than expected.
Service
8.85
Superb smiling & helpful staff, greeted with warmth.
Location
8.89
Superb location, 5 minutes away from the train station & tram stop.
Room Quality
8.34
Comfortable and clean rooms, but beds were quite hard.
Amenities
8.57
Included mobile phone in room with attractions and maps.
Value for Money
8.13
Good value considering amenities and location.
Food and Beverage
8.88
Fantastic buffet breakfast with great variety and views.
Overall Experience
8.75
Delighted with the stay and would recommend to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:47

Property Description

Luxurious Accommodation
Former residence of the Carrega Bertolini Princes, Grand Hotel Baglioni offers exclusive rooms elegantly furnished in Florentine style. Each room features parquet floors, high ceilings with wooden beams, and a smartphone for free calls and internet.

Rooftop Dining with a View
Indulge in breakfast and Tuscan cuisine at the B-Roof Restaurant while enjoying panoramic views of the dome of Santa Maria del Fiore and Giotto's Bell Tower from the terrace.

Historic Charm
Established in 1903, the Grand Hotel Baglioni boasts interiors adorned with frescos, paintings, historic photos, and statues, providing a glimpse into its rich history.

Experience luxury and history at Grand Hotel Baglioni. Book now for an unforgettable stay.

Important information:

Please note that the terrace is open from June until September. The terrace is only open in fine weather.

When traveling with pets, please note that the property only accepts pets weighing up to 10 kg.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FLR

Location

Guest Reviews

8.6
Based on 2088 reviews
Cleanliness: 8.38
Service: 8.85
Location: 8.89
Room Quality: 8.34
Amenities: 8.57
Value for Money: 8.13
Food and Beverage: 8.88
Overall Experience: 8.75
S
Suhrob • extended_group • tj
10
2026-10-30 • via Nuitee
D
Daniela • couple • it
7
rilassante negli spazi comuni
Pros:

accoglienza , posizione , colazione , ristorante

Cons:

camere datate , bagni e sanitari vecchi e usurati

2026-10-30 • via Nuitee
A
Andrew • couple • gb
8
Very comfortable stay with a feeling of traditional hospitality in a historic hotel
Pros:

Up grade to junior suite appreciated and location great for train station and city centre.
Breakfast was very nice with terrific view from the 5th floor.
Complimentary soft drink and snack in room mini bar was a nice touch
Ability to borrow a charging adaptor was great and avoided a lot of stress
Staff were very helpful and friendly

Cons:

The in room kettle wouldn't fit the Italian 3 pin socket - but not a big issue.
The bath with overhead rain shower was great but not easy to climb into

2026-10-29 • via Nuitee
U
umberto • couple • it
9
Una notte al Baglioni di Firenze
Pros:

Ambiente raffinato e tranquillo. Stanza confortevole e ottima colazione al quinto piano con vista bellissima sulla cittá

Cons:

Il materasso e cuscini piuttosto rigidi e letto non propriamente matrimoniale ma piuttosto francese

2026-10-29 • via Nuitee
A
Anne • family_with_children • us
10
Pros:

The history - pictures and writings on the walls of the corridors. Roof top restaurant and cocktail area outside. Especially the french fries, best in the world. Staff so pleasant, friendly, and helpful. Great location.

Cons:

No

2026-10-29 • via Nuitee
W
Wing Suet Jassie • couple • hk
6
Cons:

The soundproofing in the room is extremely poor—you can hear people talking inside the rooms from the hallway. At night, there was a continuous noise from the bathroom pipes, which kept me from getting a good night's sleep for both nights. On top of that, for 400 euros a night, the room didn't even have a window; the only window in the entire room was in the bathroom.

2026-10-29 • via Nuitee
R
Rose • extended_group • us
10
2026-10-29 • via Nuitee
C
Carlos • solo_traveller • ar
10
Un viaje Maravilloso por Florencia !
Pros:

La ubicación , la comodidad , el Desayuno … la atención !

Cons:

Nada

2026-10-29 • via Nuitee
M
Madeline • couple • us
10
Wonderful stay so enjoyable loved the the balcony in our room
Pros:

Everything was wonderful, the breakfast was so good the staff did an amazing job. We had dinner at the hotel and the food was so very good. We enjoyed the cocktails and the wine. The staff at the restaurant was amazing and kind. The whole experience was wonderful. The front desk help in so many ways. Thank for a unbelievable stay.

2026-10-28 • via Nuitee
A
AHMED • couple • kw
4
Pros:

Location

Cons:

It is unacceptable for a four-star hotel to turn off the air conditioning in the rooms; when I complained and asked for it to be turned back on, the receptionist responded rudely and dismissively, telling me to just open the window.

When the window is opened, it’s impossible to sleep because of the sound of police cars and ambulances. Furthermore, from early in the morning, there is construction work on the street opposite, as well as a building undergoing renovation.

2026-10-25 • via Nuitee
R
Rupal • solo_traveller • us
7
Pros:

The hotel is in a great location, with beautiful rooftop views and an excellent breakfast buffet. I also enjoyed the historical photographs and stories displayed throughout. Unfortunately, the gentleman who checked me in was rude and standoffish, and some of the breakfast staff seemed selective in their friendliness toward guests. Overall, a lovely hotel, but more consistent hospitality would have made the experience much better.

Cons:

Some staff members seemed standoffish and could have been more welcoming and courteous.

2026-10-23 • via Nuitee
N
Nithiya Kalyani • couple • my
10
2026-10-21 • via Nuitee
F
Francine • couple • us
9
Overall, we enjoyed our stay thanks to the great location, friendly staff and cleanliness.
Pros:

The location was great, making it easy to get around and explore. The staff was friendly, helpful and welcoming, and both the room and hotel were very clean. We would happily stay there again!

Cons:

Unfortunately, the WiFi was very slow and often difficult to connect to, which was a little frustrating. There was significant noise from nearby construction outside the hotel, which could be heard from inside our room.

2026-10-19 • via Nuitee
J
John • couple • us
10
2026-10-19 • via Nuitee
M
Marta • couple • pl
8
Pros:

Śniadania bardzo dobre jak na Włochy, lokalizacja doskonałą, blisko do wszystkich atrakcji turystycznych

2026-10-17 • via Nuitee
J
JING-IU • couple • tw
8
2026-10-15 • via Nuitee
V
Victor • family_with_children • ru
10
2026-10-15 • via Nuitee
D
daniele • family_with_children • it
10
2026-10-15 • via Nuitee
M
mauhl • extended_group • co
10
Super recomendado.
Pros:

Todo. Excelente hotel, creo que de los mejores en donde me he quedado. Excelente desayuno, con una vista increíble. La habitación super bien. No tengo sino agradecimientos por el excelente servicio. De calidad en todo sentido.

Cons:

Nada.

2026-10-15 • via Nuitee
A
alessio • family_with_children • it
10
2026-10-15 • via Nuitee