Grand Hotel Baglioni

Hotels
8.6 (1930 reviews)
Piazza Unità Italiana 6 , Florence , it

Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Great breakfast
Cons:
Some rooms were hot
Beds were quite hard

Categories

Cleanliness
8.38
Rooms were clean & tidy, much larger than expected.
Service
8.85
Superb smiling & helpful staff, greeted with warmth.
Location
8.89
Superb location, 5 minutes away from the train station & tram stop.
Room Quality
8.34
Comfortable and clean rooms, but beds were quite hard.
Amenities
8.57
Included mobile phone in room with attractions and maps.
Value for Money
8.13
Good value considering amenities and location.
Food and Beverage
8.88
Fantastic buffet breakfast with great variety and views.
Overall Experience
8.75
Delighted with the stay and would recommend to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:47

Property Description

Luxurious Accommodation
Former residence of the Carrega Bertolini Princes, Grand Hotel Baglioni offers exclusive rooms elegantly furnished in Florentine style. Each room features parquet floors, high ceilings with wooden beams, and a smartphone for free calls and internet.

Rooftop Dining with a View
Indulge in breakfast and Tuscan cuisine at the B-Roof Restaurant while enjoying panoramic views of the dome of Santa Maria del Fiore and Giotto's Bell Tower from the terrace.

Historic Charm
Established in 1903, the Grand Hotel Baglioni boasts interiors adorned with frescos, paintings, historic photos, and statues, providing a glimpse into its rich history.

Experience luxury and history at Grand Hotel Baglioni. Book now for an unforgettable stay.

Important information:

Please note that the terrace is open from June until September. The terrace is only open in fine weather.

When traveling with pets, please note that the property only accepts pets weighing up to 10 kg.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FLR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 54 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 5 years old stay for € 20 per person per night when using an existing bed.
    Children from 6 years old to 11 years old stay for € 30 per person per night when using an existing bed.
    Children up to and including 11 years old stay for € 30 per person per night when using an available extra bed.
    People 12 years old and over stay for € 75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1930 reviews
Cleanliness: 8.38
Service: 8.85
Location: 8.89
Room Quality: 8.34
Amenities: 8.57
Value for Money: 8.13
Food and Beverage: 8.88
Overall Experience: 8.75
J
Joan couple us
10
2026-05-30 via Nuitee
F
Faisal family_with_children sa
1
التعامل سيئ للغاية
Pros:

لايوجد

Cons:

موظفي الاستقبال سيئين للغايه لدرجة انتي حجزت غرفة كلاسيكيه عن طريق بوكينق ودفعت المبلغ الخاص بها وعند وصولي اعطوني غرفه صغير في السطح خارج مرافق الفندق بحجة ان الفندق ممتلئ وحين طلبت المدير المناوب حل لنا المشكلة وسلمنا الغرفه وقد استغرق ذلك وقت اطول لتسجيل الدخول مع ان الحل كان لديهم من الغير المعقول ان يكون موظفي الاستقبال هكذا لا انصح بشده السكن في هذا الفندق من الممكن ان تسكن بقيمته افضل منه في اليوم التالي غيرت سكني في فندق مجاور كان الاستقبال رائع ومتفهمين لم يتجاوز تسجيل الدخول 10 دقايق.

2026-05-29 via Nuitee
S
Stefano couple it
10
Tutto molto bene, un soggiorno perfetto per visitare Firenze.
Pros:

La posizione e le camere.

2026-05-28 via Nuitee
G
Ganbar family_with_children ae
8
2026-05-28 via Nuitee
D
Dimitrios couple us
8
Pros:

excellent location, looby needs update, breakfast was good

Cons:

needs update

2026-05-28 via Nuitee
L
LUCY couple gb
10
Pros:

Location and service. Room was amazing. Breakfast fantastic too.

2026-05-28 via Nuitee
L
Laura extended_group us
10
2026-05-28 via Nuitee
D
Davide family_with_children it
7
Un bell’albergo, personale gentile e disponibile. Posizione comoda
Pros:

Camera molto ampia. L’hotel si trova in un antico palazzo molto affascinante. Colazione in una splendida location all’ultimo piano, con una splendida vista sulla città.

Cons:

Il bagno è francamente un po’ vecchio, secondo me non a livello con la struttura.

2026-05-27 via Nuitee
T
Tünde family_with_children hu
10
2026-05-26 via Nuitee
B
Bradley solo_traveller au
2
Extremely Poor…
Pros:

Rooftop bar was excellent

Cons:

Air conditioning didn’t work, outside noise was unbearable, bed and pillows like a rock and one of the staff was very unpleasant……

2026-05-26 via Nuitee
C
Chiara Rita family_with_children it
10
Un soggiorno eccezionale!
Pros:

Posizione eccezionale, camera strepitosa.

Cons:

Forse da migliorare l’isolamento acustico per le camere che si affacciano sulla piazza.

2026-05-26 via Nuitee
L
Luisa extended_group it
10
2026-05-24 via Nuitee
S
Sophie solo_traveller ca
9
2026-05-22 via Nuitee
F
Fulvio couple cl
10
2026-05-21 via Nuitee
J
JOOYEON couple kr
10
피렌체에 며칠 더 있고 싶어졌던 숙소
Pros:

위치는 진짜 최고에요~ 기차역 바로 앞에 있고, 엔틱한 느낌의 인테리어 덕분에 유럽을 한껏 더 느꼈던거 같아요! 조식도 진짜 다양하고 맛있었어요, 조식 뷰를 사진에 담고 싶다면 아침 일찍 가세요~ 좀 여유롭게 가면 한국분들이 많이 창가에 앉아계시기도 하고, 햇빛이 역광이라 사진 안담겨요 ㅠㅠ

Cons:

없어요

2026-05-19 via Nuitee
R
Rheal couple ca
6
Great location but disappointing stay.
Pros:

Location and room size was great. High ceilings were beautiful.

Cons:

Bed was hard. Lobby was barren. Breakfast was okay. We paid a lot and didn’t get what we expected.

2026-05-19 via Nuitee
S
Stay16422466598 Friends getaway
2
Very poor hotel
Pros:

I am still staying at the hotel as a write this review, and I am struggling to finish my 2nd night out of 3 nights we have booked. First off, the front desk would not press my and my boyfriend’s suits. When I asked on a Saturday if we could have our suits pressed by Monday for a wedding, they said no. ( mind you the baglioni is where everyone in the wedding was staying) Laundry doesn’t operate Sunday and Monday would be too late they said. They suggested I take it down the street to get pressed. (I think at a 4 stay hotel they should take it down the street for me) It doesn’t end there. The beds, linens, and the size of the rooms are horrible. Not to mention the air was on full blast and I still woke up sweating. One couple from the wedding walked into their room and walked right out and booked an Airbnb. I was strongly considering checking out the first night and going across the street to the W hotel, my only regret is that didnt. Shame on this lazy place

2026-05-17 via Tripadvisor
H
Heike family_with_children at
9
2026-05-16 via Nuitee
J
Jenny couple us
7
Cons:

This place was pricey!! Next to train station so convenient. We did get drinks up at rooftop bar but they had no reservations available for dinner which was one of the reasons I booked. It was way too expensive for the very short sty as we had to keep at 4 am to fly out of Florence.

2026-05-15 via Nuitee
S
Shirui couple cn
10
2026-05-14 via Nuitee