Grand Hotel Baglioni

Hotels
8.6 (1993 reviews)
Piazza Unità Italiana 6 , Florence , it
+39 055 23580

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Great breakfast
Cons:
Some rooms were hot
Beds were quite hard

Categories

Cleanliness
8.38
Rooms were clean & tidy, much larger than expected.
Service
8.85
Superb smiling & helpful staff, greeted with warmth.
Location
8.89
Superb location, 5 minutes away from the train station & tram stop.
Room Quality
8.34
Comfortable and clean rooms, but beds were quite hard.
Amenities
8.57
Included mobile phone in room with attractions and maps.
Value for Money
8.13
Good value considering amenities and location.
Food and Beverage
8.88
Fantastic buffet breakfast with great variety and views.
Overall Experience
8.75
Delighted with the stay and would recommend to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:47

Property Description

Luxurious Accommodation
Former residence of the Carrega Bertolini Princes, Grand Hotel Baglioni offers exclusive rooms elegantly furnished in Florentine style. Each room features parquet floors, high ceilings with wooden beams, and a smartphone for free calls and internet.

Rooftop Dining with a View
Indulge in breakfast and Tuscan cuisine at the B-Roof Restaurant while enjoying panoramic views of the dome of Santa Maria del Fiore and Giotto's Bell Tower from the terrace.

Historic Charm
Established in 1903, the Grand Hotel Baglioni boasts interiors adorned with frescos, paintings, historic photos, and statues, providing a glimpse into its rich history.

Experience luxury and history at Grand Hotel Baglioni. Book now for an unforgettable stay.

Important information:

Please note that the terrace is open from June until September. The terrace is only open in fine weather.

When traveling with pets, please note that the property only accepts pets weighing up to 10 kg.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FLR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 54 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 5 years old stay for € 20 per person per night when using an existing bed.
    Children from 6 years old to 11 years old stay for € 30 per person per night when using an existing bed.
    Children up to and including 11 years old stay for € 30 per person per night when using an available extra bed.
    People 12 years old and over stay for € 75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1993 reviews
Cleanliness: 8.38
Service: 8.85
Location: 8.89
Room Quality: 8.34
Amenities: 8.57
Value for Money: 8.13
Food and Beverage: 8.88
Overall Experience: 8.75
Z
Zaeem • extended_group • pk
8
For short stay good
Pros:

Location is good near to duomo and station

Cons:

Lifts and floor was outdated

2026-07-23 • via Nuitee
T
Tatiana • family_with_children • ru
10
Замечательный отель, понравилось все , обязательно вернемся
Pros:

Местоположение, персонал , завтра, номер

Cons:

Такого не было

2026-07-23 • via Nuitee
A
Annabelle • couple • au
10
2026-07-22 • via Nuitee
S
Stella • solo_traveller • it
10
Pros:

Non delude mai

Cons:

Nulla

2026-07-21 • via Nuitee
D
DIEGO • solo_traveller • co
10
2026-07-21 • via Nuitee
J
Jon • extended_group • us
7
Great location, could use some updates. Staff was great
Pros:

Great location, convent to everything. Right next to SMR train station.

Cons:

Air conditioning was so unreliable that they have fans at the front desk for your room. Beds and pillows were not soft at all. They will often host private events in the roof top bar with no notice, which doesn’t allow guests to even enter for a drink or to see the view.

2026-07-21 • via Nuitee
R
Robert • couple • us
5
its a clean, but dated hotel, in a good central location
Pros:

Tiny bathroom, room was warm, and found out that the front desk controls the temp, and will only Lower it after you call and ask. also it took forever for the room to cool down.

Cons:

control of the air conditioning

2026-07-20 • via Nuitee
I
I4616IEmichaelf • Couples • Hong Kong
8
Breakfast on the Rooftop with Panorama View
Pros:

I recently stayed at the Grand Hotel Baglioni and found it to be an excellent base for my conference trip. The location is incredibly convenient—just a short walk from the Santa Maria Novella (SMN) train station and perfect if you are attending an event at the Fortezza da Basso conference center.

The hotel itself is a beautiful historic building filled with character. Our room was spacious and featured charming, classic decor that fit the Florentine atmosphere perfectly. The absolute highlight of the stay, however, was breakfast. The restaurant on the top floor offers a breathtaking panorama view of the city and the Duomo that you shouldn't miss.

There were just a few minor drawbacks: the historic elevators are quite small and can require a bit of a wait, the street right outside the hotel can get a little dirty, and we noticed a slight, faint odor at the main entrance.
That being said, these were minor details in an otherwise wonderful stay. I would happily return for the history and that incredible rooftop view!

2026-07-19 • via Tripadvisor
J
Jessica • solo_traveller • gb
9
Pros:

Lovely large rooms. Faded grandeur. Lovely service. Fabulous breakfast with an amazing view.

Cons:

The rejoicing of their Fascist /Nazi past. Would have liked some drawers to put our clothes in.

2026-07-19 • via Nuitee
G
Gerald • family_with_children • us
9
see above.....I will return
Pros:

Room was large perhaps a Jr.Suite very clean housekeeping staff wonderful.
Front desk friendly, professional and attentive. ( young lady who was front desk manager cordial and professional)
Breakfast charges for additional room was charged once or twice, however I did not dispute and paid as I was overall soooooo very satisfied with the hotel and plan on returning.

Cons:

see breakfast ( so very minor of a complaint, compared to overall service)

2026-07-19 • via Nuitee
A
Analia • family_with_children • ar
10
Florencia
Pros:

La habitación y el desayuno

Cons:

La vista a un patio interno

2026-07-19 • via Nuitee
L
Laura • couple • us
7
Great Florence stay!
Pros:

Location was fabulous, breakfasts were amazing, staff was wonderful!

Cons:

A/C was very weak -couldn’t cool down our room. Beds and pillow were foam which were also very hot

2026-07-19 • via Nuitee
S
Sandra • extended_group • ar
10
Maravilloso
Pros:

Todo

2026-07-18 • via Nuitee
N
Nicole • couple • us
8
Pros:

Location was amazing. Rooftop bar and restaurant was also great. Only down side was bathroom shower was super tight quarters for my hubby. And room was a little too warm but otherwise it was fantastic.

2026-07-18 • via Nuitee
W
williamsA2617FG • Family
10
Great Location Worth the $$
Pros:

The room was fabulous. The included breakfast is to die for, with selections second to none. Wait staff is efficient, pleasant and professional.

2026-07-17 • via Tripadvisor
S
Shelley • couple • gb
10
Pros:

Amazing hotel and staff were exceptional

Cons:

Nothing

2026-07-17 • via Nuitee
K
Kira • extended_group • us
10
Lovely, relaxing & elegant space. We were close to so much - and the train station!
Pros:

Location, elegance, garden patio, 5th floor with a 360 view, friendly & helpful staff. Everything in fridge in room was free - 2 juices, 2 sodas chips & cookies - what a sweet treat!

2026-07-14 • via Nuitee
R
Robyn • couple • gb
10
2026-07-14 • via Nuitee
K
Khalfet • couple • ca
6
Passable
Pros:

L’emplacement

Cons:

L’isolation phonique entre les chambres est très mauvaise. On entend énormément de bruit provenant des chambres voisines, même lorsque quelqu’un ouvre un robinet ou utilise la salle de bain. Le bruit est très dérangeant.

Le ventilateur de climatiseur trop de bruit je n’arrive pas a dormir la nuit

2026-07-13 • via Nuitee
S
Stefania • family_with_children • br
7
Apesar do problema relacionado ao mau cheiro, gostamos do hotel!
Pros:

A localização é ótima e os funcionários são muito solícitos e gentis!

Cons:

Havia um mau cheiro no lobby de entrada e nos elevadores, que era bem desagradável. Nos informaram que o problema seria decorrente do calor e do sistema de saneamento da cidade. No entanto, em nenhum outro lugar de Firenze sentimos esse mesmo odor.

2026-07-13 • via Nuitee