Mercure York Fairfield Manor Hotel

Hotels
•
Mercure
8.1 (5043 reviews)
Shipton Road , York , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Cons:
Room quality issues
Inconvenience of no lift

Categories

Cleanliness
7.93
Mixed reviews, rooms were clean but some areas need updating.
Service
8.9
Friendly staff mentioned positively, though there were some complaints about service responsiveness.
Location
8.94
Convenient to get to, though some found the walking distance to York a bit long.
Room Quality
7.39
Rooms described as tired and with notable issues like noise and lack of lift access.
Amenities
8.42
Basic amenities provided, but some improvements needed.
Value for Money
6.88
Some guests felt the price was high compared to meal quality offered.
Food and Beverage
7.93
Breakfast was good, but dinner options were disappointing for some.
Overall Experience
8.4
Overall feeling was positive despite some notable negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:52

Property Description

Elegant Georgian Manor House: Experience a blend of modern amenities and historic charm at Mercure York Fairfield Manor Hotel, set in an 18th-century Georgian manor house surrounded by beautiful grounds.

Luxurious Accommodation: Relax in well-appointed guest rooms featuring Freeview HD TV, en-suite bathrooms, and tea/coffee making facilities. Choose between the classic old wing with a charming oak staircase or the modern wing accessible by lift.

Relaxation and Exploration: Unwind in the spacious lounge, enjoy afternoon tea, or explore the picturesque Yorkshire countryside. Venture just a short drive to York city center to discover historic landmarks like Yorkminster and Clifford’s Tower.

Book your stay at Mercure York Fairfield Manor Hotel for a perfect blend of comfort and convenience.

Important information:

Please note that all guests need to show a valid credit card upon arrival.

Please present the same credit card used to guarantee your booking when checking in.

Please note that maintenance work in the public area will be carried out from 9 October to 15 November.

Please note that renovation work of the gym will be carried out from 27 April 2026 to 25 May 2026.

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.1
Based on 5043 reviews
Cleanliness: 7.93
Service: 8.9
Location: 8.94
Room Quality: 7.39
Amenities: 8.42
Value for Money: 6.88
Food and Beverage: 7.93
Overall Experience: 8.4
M
Michelle • solo_traveller • gb
8
Great staff, lovely facility
Pros:

Staff amazing, venue beautiful,room clean, spacious and well maintained
Ease of checking in, quick and informative.

Cons:

Double bed, was 2 single beds joined, with a definite lump in the middle, couldn't sleep across it.

2026-06-13 • via Nuitee
T
Tomasz • couple • gb
10
2026-06-13 • via Nuitee
J
Jonathan • solo_traveller • gb
7
Pros:

Location, great for park and Ride to york. Great staff, food all good.

Cons:

Room 303 – Superior Room
Unfortunately, the "Superior Room" was far from superior and did not justify the additional cost we paid as a birthday treat for my wife.
Lounge Area
The settee was very uncomfortable to sit on when watching TV.
The half-size fridge was simply placed on the floor underneath the television.
The coffee table was in very poor condition, with numerous scratches and signs of wear.
Bathroom
The bathroom was generally in poor condition.
The laminate veneer on the shelf was damaged.
The bath was unusable because the plug did not seal properly.
When the Jacuzzi function was switched on, it spat out black debris.
The sealant around the tiles was in poor condition, and some tiles were cracked.
Shower pressure was intermittent and unreliable.
Bedroom
The curtains did not fully close, allowing light into the room.
There were no convenient plug sockets or USB charging points near the bed. The only USB port, located high up in a lamp, did not work.
Overall The room felt very dated, more reminiscent of the 1990s than a modern superior room. In terms of condition and quality, this was probably the poorest superior room we have stayed in. Given the premium price paid and the special occasion, we were extremely disappointed.

2026-06-13 • via Nuitee
J
Jake • solo_traveller • gb
10
2026-06-13 • via Nuitee
J
Janice • couple • gb
6
Had a nice couple of nights. Would stay again
Pros:

Right location

Cons:

There wasn't anything I didn't particularly like. Although looking a little dated. In need of a bit of an update

2026-06-13 • via Nuitee
H
Helen • couple • gb
7
Convenient
Pros:

Location

Good breakfast

Cons:

Bedroom & bathroom dated and required decoration

2026-06-12 • via Nuitee
J
Janette • couple • gb
8
Pros:

Friendly staff
Lovely stay

2026-06-12 • via Nuitee
J
JOAN • couple • gb
8
2026-06-11 • via Nuitee
D
Debra • couple • gb
9
2026-06-11 • via Nuitee
K
Keith • couple • gb
8
2026-06-11 • via Nuitee
S
stavsey37 • Couples • York, North Yorkshire, England
8
City break
Pros:

Just returned from a two night stay at this charming place. Staff are extremely welcoming the room was large very clean and had everything we needed for a comfortable stay. Breakfast each morning was excellent with plenty of choice would definitely stay again 😀

2026-06-10 • via Tripadvisor
W
William • solo_traveller • gb
10
Pros:

Lovely staff.

Parking.

2026-06-10 • via Nuitee
M
Mark • solo_traveller • gb
10
2026-06-10 • via Nuitee
S
Siao Han • extended_group • gb
8
Great value.
Pros:

Great value. Parking is free. Has a big grass area if you’re traveling with dog that’s really nice.

Cons:

Rooms are a bit old, and humid. Bathroom fan was pretty loud.

2026-06-10 • via Nuitee
A
Alex • solo_traveller • gb
6
2026-06-10 • via Nuitee
M
Maria • family_with_children • es
10
2026-06-10 • via Nuitee
S
Susie • couple • gb
8
2026-06-09 • via Nuitee
J
James • couple • gb
9
Reunion in York
Pros:

Large comfortable bed with bath/shower. Reception areas spacious and good to sit around.
Although Fairfield Manor is beyond the ring road it is perfectly placed for the Park and Ride. From door to Minster it took us only ten minutes (buses are very frequent and quick)
Good value compared to city centre hotels.

Cons:

Couldn't work out how to adjust aircon, but temperature was ok

2026-06-09 • via Nuitee
M
Mark • couple • gb
10
Overnight stop to go shopping in York
Pros:

Great location to get into York

Cons:

Nothing

2026-06-09 • via Nuitee
J
jeremy • solo_traveller • gb
6
Fit for purpose
Pros:

Location was ideal

Cons:

Room needed a total overhaul and refurbishment

2026-06-08 • via Nuitee