Mercure York Fairfield Manor Hotel

Hotels
Mercure
8.1 (5155 reviews)
Shipton Road , York , gb

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Cons:
Room quality issues
Inconvenience of no lift

Categories

Cleanliness
7.93
Mixed reviews, rooms were clean but some areas need updating.
Service
8.9
Friendly staff mentioned positively, though there were some complaints about service responsiveness.
Location
8.94
Convenient to get to, though some found the walking distance to York a bit long.
Room Quality
7.39
Rooms described as tired and with notable issues like noise and lack of lift access.
Amenities
8.42
Basic amenities provided, but some improvements needed.
Value for Money
6.88
Some guests felt the price was high compared to meal quality offered.
Food and Beverage
7.93
Breakfast was good, but dinner options were disappointing for some.
Overall Experience
8.4
Overall feeling was positive despite some notable negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:52

Property Description

Elegant Georgian Manor House: Experience a blend of modern amenities and historic charm at Mercure York Fairfield Manor Hotel, set in an 18th-century Georgian manor house surrounded by beautiful grounds.

Luxurious Accommodation: Relax in well-appointed guest rooms featuring Freeview HD TV, en-suite bathrooms, and tea/coffee making facilities. Choose between the classic old wing with a charming oak staircase or the modern wing accessible by lift.

Relaxation and Exploration: Unwind in the spacious lounge, enjoy afternoon tea, or explore the picturesque Yorkshire countryside. Venture just a short drive to York city center to discover historic landmarks like Yorkminster and Clifford’s Tower.

Book your stay at Mercure York Fairfield Manor Hotel for a perfect blend of comfort and convenience.

Important information:

Please note that all guests need to show a valid credit card upon arrival.

Please present the same credit card used to guarantee your booking when checking in.

Please note that maintenance work in the public area will be carried out from 9 October to 15 November.

Please note that renovation work of the gym will be carried out from 27 April 2026 to 25 May 2026.

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.1
Based on 5155 reviews
Cleanliness: 7.93
Service: 8.9
Location: 8.94
Room Quality: 7.39
Amenities: 8.42
Value for Money: 6.88
Food and Beverage: 7.93
Overall Experience: 8.4
W
Willie extended_group gb
6
Ok stay
Pros:

Spacious

Cons:

Staff not so welcoming

2026-07-25 via Nuitee
S
Sarah couple gb
5
Very disappointed
Pros:

Close to the park and ride into York and the staff were very friendly

Cons:

Very dated room, mould in the bathroom, hot tap to the sink not working, no comfortable seating outside and the seating that was there was overlooking the car park, no teabags in the room-only earl grey and realised when went to make a drink early morning. Constant banging of doors from 6am, extremely hard mattress

2026-07-24 via Nuitee
E
Emma solo_traveller gb
9
2026-07-24 via Nuitee
G
GILLIAN couple gb
9
Friendly staff and food lovely
Pros:

Beautiful building and garden

2026-07-24 via Nuitee
B
Bex extended_group gb
8
2026-07-22 via Nuitee
V
Val solo_traveller gb
8
Overall it was a pleasant stay and would stay again.
Pros:

It was spacious and quiet. It was close to where I needed to be. But also easily accessible to other parts of York.

Cons:

The mattress was too hard. Also the bath side panel was wood and raised above the rim of the bath. I was just too high. I grazed my knee several times trying to get in and out of the bath.

2026-07-22 via Nuitee
K
Kevin couple gb
10
2026-07-22 via Nuitee
D
Darren couple ie
10
Pros:

Bed was very comfortable

Cons:

Staff very helpful and friendly

2026-07-21 via Nuitee
D
Damien family_with_children fr
9
Parfait pour un séjour à York
Pros:

Le personnel qu’il soit à l’accueil ou au restaurant, très agréable
Le confort de la chambre et le l’emplacement de l’hôtel
Proche de York mais plus au calme entouré d’un parc

2026-07-21 via Nuitee
D
Damien family_with_children fr
9
Très bon séjour
Pros:

La taille de la chambre
Le confort de la literie
L’accueil de tous les personnels hôtel et restaurant
Le parc

2026-07-21 via Nuitee
O
Osborne solo_traveller gb
10
2026-07-21 via Nuitee
P
Paul family_with_children gb
8
Great for ourselves all went well
Pros:

Everyone was friendly and welcoming.

Cons:

Nothing to dislike

2026-07-21 via Nuitee
M
Marren couple gb
9
2026-07-20 via Nuitee
C
colin solo_traveller gb
10
Very enjoyable stay, plenty of space in the rooms. I would go back again.
Pros:

The architecture.

Cons:

N/a

2026-07-20 via Nuitee
B
Bernard solo_traveller gb
10
2026-07-20 via Nuitee
J
Jennifer solo_traveller gb
10
Pros:

Lovely place

Cons:

Nothing really

2026-07-20 via Nuitee
C
Christine couple gb
8
Pros:

Staff very helpful.

Cons:

The hotel has a tired look and the bathrooms need attention, too much mold.

2026-07-20 via Nuitee
M
Maltesermum couple gb
5
Nice staff, reception & bar/dining areas. Bedrooms are desperate for a revamp...goodness me.
Pros:

Staff very pleasant. Dining room pleasant.

Cons:

Standard breakfast buffet. Nothing outstanding.

2026-07-20 via Nuitee
K
kevin solo_traveller gb
10
2026-07-20 via Nuitee
T
Tim solo_traveller gb
9
2026-07-20 via Nuitee