Mercure York Fairfield Manor Hotel

Hotels
Mercure
8.1 (5110 reviews)
Shipton Road , York , gb

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Cons:
Room quality issues
Inconvenience of no lift

Categories

Cleanliness
7.93
Mixed reviews, rooms were clean but some areas need updating.
Service
8.9
Friendly staff mentioned positively, though there were some complaints about service responsiveness.
Location
8.94
Convenient to get to, though some found the walking distance to York a bit long.
Room Quality
7.39
Rooms described as tired and with notable issues like noise and lack of lift access.
Amenities
8.42
Basic amenities provided, but some improvements needed.
Value for Money
6.88
Some guests felt the price was high compared to meal quality offered.
Food and Beverage
7.93
Breakfast was good, but dinner options were disappointing for some.
Overall Experience
8.4
Overall feeling was positive despite some notable negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:52

Property Description

Elegant Georgian Manor House: Experience a blend of modern amenities and historic charm at Mercure York Fairfield Manor Hotel, set in an 18th-century Georgian manor house surrounded by beautiful grounds.

Luxurious Accommodation: Relax in well-appointed guest rooms featuring Freeview HD TV, en-suite bathrooms, and tea/coffee making facilities. Choose between the classic old wing with a charming oak staircase or the modern wing accessible by lift.

Relaxation and Exploration: Unwind in the spacious lounge, enjoy afternoon tea, or explore the picturesque Yorkshire countryside. Venture just a short drive to York city center to discover historic landmarks like Yorkminster and Clifford’s Tower.

Book your stay at Mercure York Fairfield Manor Hotel for a perfect blend of comfort and convenience.

Important information:

Please note that all guests need to show a valid credit card upon arrival.

Please present the same credit card used to guarantee your booking when checking in.

Please note that maintenance work in the public area will be carried out from 9 October to 15 November.

Please note that renovation work of the gym will be carried out from 27 April 2026 to 25 May 2026.

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.1
Based on 5110 reviews
Cleanliness: 7.93
Service: 8.9
Location: 8.94
Room Quality: 7.39
Amenities: 8.42
Value for Money: 6.88
Food and Beverage: 7.93
Overall Experience: 8.4
I
Ian couple gb
1
Did the job of a business overnighter but will not be returning due to poor staff attitude.
Pros:

4* reception downstairs, bed comfortable but felt room 3* and a little tired. Appreciate you can’t always refurbish all rooms at once.

Cons:

Bedroom dim as only a small window with outlook of a wall. Upon arrival, Reception should make it clear you need to open a “tab” for any beverages or food. Even as a registered guest, staff will not let you add to your room & settle when checking out. Bar manager, Vanessa, lacks customer facing skills and shouldn’t be disparaging towards paying guests.

2026-07-04 via Nuitee
J
Jill solo_traveller gb
8
2026-07-03 via Nuitee
S
SandyB_28 Couples Leeds, West Yorkshire, England
6
Tired and rooms in need of refurbishment.
Pros:

Nice location and lobby area comfortable and well presented, excellent breakfast but room was a bit of a let down. The bathroom had a very unpleasant odour and room carpet was stained, al furniture was very tired and in need of refurbishment.

2026-07-02 via Tripadvisor
M
Mary solo_traveller gb
10
Pros:

A brilliant hotel.

2026-07-02 via Nuitee
S
STUART couple gb
8
2026-07-02 via Nuitee
A
Anthony couple gb
9
2026-07-02 via Nuitee
S
Sheila couple gb
8
Lovely hotel in a great location.
Pros:

Very comfortable, clean room. Very good breakfast. Friendly, helpful staff. Superb location for York with a bus stop outside the hotel. Lovely grounds.

Cons:

We wanted to sit outside in the evenings as the weather was good. However, because of the smokers just outside the main entrance, we were put off and didn't feel it was conducive to sitting relaxing with a drink when cigarette smoke was drifting our way. Perhaps a smoking area could be a dedicated space away from the entrance?

2026-07-02 via Nuitee
H
H9513LRstaceyw Couples York, North Yorkshire, England
10
Our wedding at the Mecure York Fairfield Manor
Pros:

We got married at the Mercure York Fairfield Manor on Saturday and honestly, we cannot recommend it enough. Our coordinator, Beth, was amazing from start to finish. All the staff have been fantastic, nothing is too much to ask. The food (canapés, wedding breakfast, bar meals and restaurant menu) was all amazing. We had the bridal suite which was lovely too. The hotel is really beautiful and the grounds make for amazing wedding photos. We can’t wait to visit again, but would highly recommend here for those seeking a hotel, or for a wedding! Thank you everyone. You made our day just perfect!

2026-07-01 via Tripadvisor
G
Gail couple gb
8
.
Pros:

.

Cons:

.

2026-07-01 via Nuitee
N
Nick couple au
1
One of the worst in the UK
Pros:

Location

Cons:

The room was way too hot to sleep comfortably, no Aircon, totally outdated. The bath filled with water when showering. I made a mistake with booking 2 nights instead of 1, the staff handballed the issue, booked through a third party, not our problem!!

2026-07-01 via Nuitee
S
Sara family_with_children gb
8
Lovely weekend at this hotel.
Pros:

Stayed here many times. The rooms are spacious and comfortable. The hotel is nicely decorated and the breakfast hot and plentiful. We stayed on one of the warmest days and thankfully a fan was in the room. Staff are very helpful. Ideal for the park and ride and plenty of parking spaces on site.

Cons:

Nothing to dislike

2026-07-01 via Nuitee
H
Haley solo_traveller gb
10
2026-06-29 via Nuitee
M
Matt extended_group gb
8
Pros:

Breakfast was good

2026-06-29 via Nuitee
L
Laura solo_traveller gb
8
Great price, friendly staff, beautiful breakfast
Pros:

Loved size of room and amazing lounge and friendly staff 👌

Cons:

Some things need upgrading bath plug didn't work so had to use spoon to empty bath as it locked in close position. Bed was bit hard for me but couldn't fix with a topper .

2026-06-29 via Nuitee
A
Adrian solo_traveller gb
10
2026-06-29 via Nuitee
J
Justin solo_traveller gb
9
2026-06-29 via Nuitee
E
Emma solo_traveller gb
7
Pros:

N/a

Cons:

N/a

2026-06-29 via Nuitee
L
lee solo_traveller gb
8
Very Nice and Convenient Stay.
Pros:

Parking
Decor
Breakfast
Location
Cleanliness
Comfy Bed
Tea and Coffee Tray
Spacious Room
Check in and Check out
Polite professional staff.

Cons:

We were in a heatwave, the Room was too hot, it was at the top floor, a fan is provided but because safe shallow opening windows, could not bring the temperature down enough to be comfortable.
This type of room would be excellent if we had normal cool british weather. (21 Degrees for example)
Outside Temperature was around 28 Degrees C at the time.

2026-06-29 via Nuitee
D
Dean couple gb
8
Nice area, hotel and grounds but needs attention in the rooms
Pros:

Very nice hotel, large with beautiful grounds, the staff were very nice and pleasant and the food in the restaurant was delicious

Cons:

I think the room was overpriced, very spacious but could do with a revamp. Our view wasn’t the greatest as we were in an attic truss type room, the window was literally facing a led flashing roof that was then blocked by a brick wall. I ordered flowers and wine for our stay but they weren’t there on arrival which spoiled a little touch I was expecting for my partner, it was soon put right once I spoke to reception but would of been nice if they were there for when we entered the room, especially as I’d rang 2-3 times that day making sure they would be there

2026-06-28 via Nuitee
L
Lyn couple gb
8
2026-06-28 via Nuitee