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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Heating
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Family rooms
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Garden
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Pets allowed
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Lift / Elevator
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Laundry
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Dry cleaning
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Breakfast in the room
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Massage services
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Spa/wellness center
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Barber/beauty shop
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Billiards
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Non-smoking throughout
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Daily housekeeping
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Board games/puzzles
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Special diet menus - on request
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Allergy-free room
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Kid meals
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Snack bar
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Indoor pool
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Kid-friendly buffet
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Hot spring bath
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Outdoor furniture
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Picnic area
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Wine/champagne
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Coffee Shop on site
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Steam room
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Fitness/spa locker rooms
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Fitness classes
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
Review Highlights
Categories
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Property Description
Modern Fitness Centre and Free Parking
Mercure Hull Grange Park Hotel, located just 15 minutes from Hull city centre, boasts a modern fitness centre for guests to stay active during their stay. Additionally, the hotel offers free parking, ensuring convenience for those traveling by car.
Stylish Restaurant and Spacious Rooms
In the quiet area of Willerby, guests can enjoy a stylish restaurant serving fresh local produce at Mercure Hull Grange Park Hotel. The spacious rooms feature tea and coffee facilities, ample work space, and en suite bathrooms, providing a comfortable and convenient stay.
Convenient Amenities and Nearby Attractions
Guests can stay connected with free high-speed WiFi available throughout the property. Situated near historic Beverley and the University of Hull, as well as attractions like The Deep aquarium, the hotel offers easy access to explore the surrounding areas.
Book your stay at Mercure Hull Grange Park Hotel for a relaxing and convenient experience!
Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).
Please note that the same payment card used to make the booking must be presented upon check-in at the hotelGuests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Pets
Pets are allowed. Charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
Good
Nothing
For me, an ideal location.
A good room with a view of the garden.
Booking a room for a later date was easy.
Easy parking.
The bar was not always manned.
Some areas in the corridors in need of care.
goede bedden
temperatuur in kamer en gang
The staff
The lack of AirCon in bedrooms and beds without top sheets just duvets
Nothing really
Extremely disappointing stay and nowhere near deserving of its four-star rating.
From the moment we arrived it was obvious that this hotel was in desperate need of investment and maintenance. The property felt tired, worn and neglected, with leaks throughout the building requiring buckets and towels to catch water from the ceiling. Whilst management may consider wet floor signs and buckets an acceptable solution, guests paying four-star prices should not have to navigate around what felt like a temporary disaster recovery operation.
The condition of the hotel itself was equally poor, with missing ceiling panels, grubby staircases and communal areas that looked battered from years of neglect. We also documented what appeared to be mould in areas of the property, which only added to the feeling that standards had slipped significantly.
The swimming pool area was perhaps the most concerning aspect of our stay. Broken pool tiles resulted in my daughter cutting her foot, which is completely unacceptable in an environment that is supposed to be safe for families. Interestingly, staff seemed more concerned with policing where children sat around the hot tub than addressing the condition of the pool itself.
Food and drink prices were eye-watering considering the standard of service provided. We paid premium prices for drinks and meals, only to receive incorrect orders, lengthy waits and forgotten items that had to be chased repeatedly. Having to return to the bar multiple times to obtain drinks we had already paid for was frustrating and unnecessary.
Breakfast was another low point. After paying extra for the privilege, we were informed upon arrival that there was no room in the restaurant and were instead placed in the lobby area by the main entrance, with guests constantly walking past and doors opening throughout the meal. To make matters worse, no table had been prepared and we were left to find our own cutlery. It felt more like an afterthought than a service.
Staff very helpful and friendly. Breakfast really good.
Spa and gym very good.
Very dated rooms that look more like a meeting room
The staff are really friendly and helpful
Breakfast was good. Room was comfortable
Breakfast room was a little too cold.
The staff are very helpful, the breakfast was great, nice little bar area, plenty of parking.
We stayed during a very warm spell which made the second floor hot and our room was uncomfortably hot at night if I stayed again I’d request a room on the first floor.
We attended for a wedding and were upgraded to a mini suite as we took our daughter with us last minute. Staff were very attentive and seemed nothing was too much trouble.
Hover flies. Where our suite was located we had to walk through a corridor which was linked to the conservatory. The area was covered with these flies. But…it was a hot day, they were probably trying to get in the shade 😬. Did not affect the stay though.
Firstly, the staff were really pleasant and friendly. The breakfast was tasty and offered gluten-free muesli and cornflakes. Location was excellent for a local wedding.
The carpets were grubby in corridyand stained in bedroom. There was no shampoo in bathroom and dispenser was broken. No air conditioning but a fan was provided.
Friendly staff. Comfy bed
Air con woukd have been very welcome
It was close to the venue we were going to
The bedroom been extremely hot. Although there was a fan, it didnt make the room cooler. The bath felt unsafe when we showered. The toilet too close to the wall and too low.
Lighter tog quilts for summer would have been a bonus.
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