Collegian Hotel & Suites, Trademark Collection by Wyndham

Hotels
•
Trademark
7.1 (925 reviews)
1060 East Genesee Street , Syracuse , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good food
Cons:
Poor cleanliness
Bad smell
Lack of amenities

Categories

Cleanliness
6.1
The hotel feels very dirty with an old cigarette smell, indicating poor cleanliness.
Service
8.6
Staff was extremely attentive and friendly.
Location
8.1
Convenient location based upon the route to Vermont.
Room Quality
6.6
Rooms were described as small and uncomfortable, with issues like a lack of air conditioning.
Amenities
6.6
Lack of amenities such as refrigerators, and parking charges negatively impacted the experience.
Value for Money
6.1
Overall experience did not meet expectations considering the cost.
Food and Beverage
7.1
Good restaurant, but breakfast not served on certain days was disappointing.
Overall Experience
7.6
Mixed experience with some positive aspects balanced by notable negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:16

Property Description

Luxurious Accommodations
Experience comfort and style at Collegian Hotel & Suites, Trademark Collection by Wyndham. Each air-conditioned room offers modern amenities, with some featuring a spa bath and a cozy sofa for relaxation.

Convenient Location
Situated just 800 meters from Syracuse University, our hotel provides easy access to the campus and local attractions. Explore nearby dining options like the Salt Restaurant & Bar, offering gourmet cuisine in a laid-back setting.

Exceptional Services
Enjoy complimentary WiFi, airport shuttle service, and a 24-hour front desk for your convenience. Stay active at our on-site fitness centre or utilize our business facilities for any work needs.

Book your stay now at Collegian Hotel & Suites, Trademark Collection by Wyndham for a memorable and seamless experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SYR

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.1
Based on 925 reviews
Cleanliness: 6.1
Service: 8.6
Location: 8.1
Room Quality: 6.6
Amenities: 6.6
Value for Money: 6.1
Food and Beverage: 7.1
Overall Experience: 7.6
B
BRA • family_with_children • us
1
Stay away.
Pros:

Bugs in the bed. Carpets that stunk up the hotel from years of smoke.

2026-09-14 • via Nuitee
M
Monica • solo_traveller • us
8
Convenient location
Pros:

Perfectly located for visiting Syracuse University. I appreciated the shuttle service.

Cons:

They could use new rugs or get rid of them completely.

2026-09-09 • via Nuitee
J
Jasmaine • couple • us
1
I would never stay here again
Pros:

it was clean

Cons:

The staff was absolutely rude. The best were not comfortable at all. It was as if you were sleeping on wood. The smoke detectors went off at 7 o'clock in the morning.

2026-09-05 • via Nuitee
K
Kris • family_with_children • sg
5
Hotel Needs Renovation But Great Location
Pros:

We booked a suite. It was plenty big for 2 adults and a toddler. And it was close to campus. Bed was clean as were the towels.

Cons:

Room is dated and a bit worn. The bed frame was broken and creaked all night. The sofa was stained. The HVAC system leaked water all night. The bathroom fixtures are also worn. The coffee machine spilled coffee and the coffee wasn’t very good. AND, we needed to pay $10 for overnight parking.

2026-09-04 • via Nuitee
G
Gina • couple • us
7
2026-09-03 • via Nuitee
K
Kathleen • couple • us
4
2026-09-03 • via Nuitee
A
adriana • couple • us
4
we came from out of town to enjoy the state fair and got a dirty room
Pros:

the staff was very pleasant

Cons:

room was dirty 2 separate times

2026-09-01 • via Nuitee
G
Gina • family_with_children • us
3
We would not stay there again
Pros:

The staff was very friendly and helpful

Cons:

The beds were uncomfortable, the bathrooms were not updated, the window looked out on a dump dumpster, there was a stain the bed, the faucet handle came off in my hand

2026-08-31 • via Nuitee
M
Mike M • solo_traveller • us
10
2026-08-30 • via Nuitee
T
Tracy • solo_traveller • us
7
2026-08-25 • via Nuitee
D
Debbie • solo_traveller • us
7
Cons:

The air conditioner did not work

2026-08-24 • via Nuitee
A
ALEJANDRO • couple • pe
7
Pros:

La ubicación

Cons:

Las instalaciones son antiguas.

2026-08-24 • via Nuitee
J
Julio • couple • us
10
2026-08-23 • via Nuitee
M
Michelle • solo_traveller • us
3
Would stay for location but the sheets issue was too gross.
Pros:

Location was great. Sheets for sofa bed were dirty and gross. AC in that area of the room was ridiculously cold.

2026-08-22 • via Nuitee
P
Pete • couple • us
8
Good stay, price decent, location great but rooms are below average
Pros:

Location is great, the lobby and restaurant/bar are nice.

Cons:

The rooms are small and dated. Our door wouldn’t completely shut or open without some effort.

2026-08-21 • via Nuitee
R
Rhonda • couple • us
10
It was very comfortable. We’ll stay again
Pros:

Everything was great

Cons:

It was very nice and very clean

2026-08-16 • via Nuitee
K
kristopher • solo_traveller • us
8
2026-08-14 • via Nuitee
S
Stefano • solo_traveller • ae
1
2026-08-10 • via Nuitee
A
Avila Pacheco • couple • us
10
2026-08-09 • via Nuitee
R
Ralph • family_with_children • us
10
2026-08-08 • via Nuitee