Swiss-Grand Beach Resort Kuantan - Newly Upgraded 5-Star

Hotels
8.3 (3470 reviews)
2656-2657, Mukim Sungai Karang, Balok Beach, Beserah , Kuantan , my
+60 9-548 8288

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Kid-friendly facilities
Friendly staff
Cons:
Smelly in-room coffee chair
Strict pool rules

Categories

Cleanliness
7.59
The in-room coffee chair had a lingering smell, suggesting cleaning issues.
Service
8.56
Staff were described as friendly and efficient, though there were issues with responsiveness.
Location
9.1
The hotel is well-located with access to a nice beach for family activities.
Room Quality
8.05
Rooms were newly renovated and comfortable as noted by several reviewers.
Amenities
8.08
Kid-friendly facilities were enjoyed, but pool rules could be improved.
Value for Money
8.54
Affordable spa services and reasonably priced poolside food.
Food and Beverage
8.09
Breakfast had a wide variety but was considered ordinary by one reviewer.
Overall Experience
8.36
Overall enjoyable family vacation despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:27

Property Description

Beachfront Paradise
Discover relaxation and luxury at Swiss-Garden Beach Resort, Kuantan with its 6 dining options, tennis courts, and a free-form outdoor pool.

Refurbished Accommodation
Experience the newly refurbished rooms offering a range of accommodation options from Deluxe Rooms to spacious suites with stunning views.

Dining and Leisure
Indulge in delicious meals at Swiss Deli, sip cocktails at Malibu Club, and unwind in the outdoor hot tub. Enjoy beach relaxation or family fun at the kids pool with water slides.

Book now to create unforgettable memories at Swiss-Garden Beach Resort, Kuantan.

Important information:

From January 1st, 2023, a tourist tax of RM 10 per room per night applies to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents (MY PR Card is exempted) are exempt.

Children aged 11 years and below stay for free when using existing bedding. Breakfast is not included.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for MYR 54 per person per night when using an available cot.
    People 12 years old and over stay for MYR 194.40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 3470 reviews
Cleanliness: 7.59
Service: 8.56
Location: 9.1
Room Quality: 8.05
Amenities: 8.08
Value for Money: 8.54
Food and Beverage: 8.09
Overall Experience: 8.36
H
Hazirah • family_with_children • my
10
2026-07-25 • via Nuitee
J
Jean V • solo_traveller • my
9
Pros:

Really liked the proximity to the beach, the great restaurant selections (particularly the ala carte options, highly recommend trying the pandan creme brulee for dessert), and the overall hospitality

Cons:

Our room faced the pool, which had many young families with children. As an adult couple we would have liked to be on a more quieter part of the hotel, ideally facing the sea or even the pool but on a higher floor.

2026-07-25 • via Nuitee
S
Shakirah • couple • my
10
Pros:

Katil best.

Cons:

Nothing, cuma breakfast kurang sedap la

2026-07-24 • via Nuitee
H
Huda Danial • solo_traveller • my
8
2026-07-24 • via Nuitee
M
Mohd Azman • couple • my
7
2026-07-24 • via Nuitee
M
mellisa liew • solo_traveller • my
5
2026-07-24 • via Nuitee
A
Aslam • couple • my
8
2026-07-24 • via Nuitee
N
Nor farah • couple • my
10
2026-07-23 • via Nuitee
G
Guillaume • solo_traveller • fr
10
Très bien !
Pros:

Nous avons passé deux nuits dans cet hôtel et nous en sommes très satisfaits. Nous avons effectué un très bon séjour.

Cons:

Peut-être un peu cher...

2026-07-22 • via Nuitee
M
Massitah • solo_traveller • my
10
2026-07-22 • via Nuitee
R
Raihan Aini • family_with_children • my
10
2026-07-21 • via Nuitee
S
shalin • couple • my
10
2026-07-21 • via Nuitee
R
Rohime • solo_traveller • my
9
2026-07-20 • via Nuitee
Q
Qamarul Hisyam • solo_traveller • my
8
Pros:

I had a wonderful stay at Swiss-Garden Beach Resort. The view was absolutely stunning, especially with the beautiful beach just steps away. The environment was peaceful, relaxing, and perfect for a short getaway. The resort has a great atmosphere, and the staff were friendly and welcoming throughout my stay.

Cons:

The only downside with limited variety for breakfast. Other than that, everything else made the stay enjoyable. I would definitely consider coming back for the amazing views and relaxing environment.

2026-07-20 • via Nuitee
N
Nur Baizura • family_with_children • my
8
Overall is satisfactory. Will consider to repeat.
Pros:

Easy access to clean beach, comfortable family room.

Cons:

Too few bathroom amenities & limited choice of coffee/tea in the room. Need place to hang wet towels.

2026-07-20 • via Nuitee
M
muhammad • solo_traveller • my
8
5/5
Pros:

Expend pool play for kids

Cons:

Pool kids small n need some drinks for hydrate after play pool or beach

2026-07-20 • via Nuitee
R
Rabiah • couple • my
8
2026-07-20 • via Nuitee
R
Rubiah • family_with_children • my
8
good place for a short vacay with family
Pros:

Breakfast was excellent. The Malay, Chinese, Indian and Western food were segmented properly and very tasty. The restaurant team was very attentive and polite.

Cons:

The adult swimming pool is 5 feet only. Was hoping to have at least one part of the swimming pool measuring of 4 feet.

2026-07-20 • via Nuitee
M
Mohd sofi • extended_group • my
9
Enjoyable stay for the children.they love the pools
Pros:

Rooms,buffet brekfast n bbq by the beach

Cons:

Nothing

2026-07-20 • via Nuitee
H
HANIZA • extended_group • my
9
Weekdays retreat was perfect, my adult kids enjoy the pool and beach. Percect sunrise view
Pros:

Location, low rise, close to the beach, big pool

Cons:

No complain

2026-07-20 • via Nuitee