Homewood Suites by Hilton Phoenix-Chandler

Hotels
•
Homewood Suites by Hilton
8 (304 reviews)
7373 West Detroit Street , Chandler , us
+1 480-753-6200

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Pets allowed
See all facilities

Review Highlights

Pros:
Spacious rooms
Comfortable bedding
Convenient location
Cons:
Unfriendly staff
Additional parking fees
Cleanliness issues

Categories

Cleanliness
7.21
Rooms were reported as dirty upon arrival with bathtub stains.
Service
7.68
Mixed reviews; front desk staff described as unfriendly and rude.
Location
8.72
Easy to find location with amenities like Denny's next door.
Room Quality
8.17
Spacious rooms with comfy pillows, although some beds were reported broken.
Amenities
8.2
Well-equipped with basics like shampoo and lotion, but lacking in some requests for room service.
Value for Money
8.16
Decent value considering price and basic accommodations.
Food and Beverage
7.71
Breakfast was limited and not refilled properly, leading to some disappointment.
Overall Experience
8.18
Comfortable stay; however, several issues with service detracted from experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:52

Property Description

Luxurious Suites with Kitchenettes:
Experience comfort and convenience in our one- and two-bedroom suites at Homewood Suites Phoenix/Chandler, complete with kitchens and separate seating areas. Some suites even feature cozy fireplaces, perfect for a relaxing evening.

Relaxation and Recreation:
Unwind by taking a dip in our outdoor heated pool or rejuvenate in the soothing whirlpool. Guests can also stay active at our 24-hour fitness center or simply enjoy the beautiful Arizona weather in our outdoor spaces.

Convenient Amenities and Services:
Start your day right with a delicious breakfast served daily. Stay connected with complimentary Wi-Fi and wired Internet access, and take advantage of our laundry facilities during your stay. Plus, with easy access to Interstate 10 and nearby attractions, your stay at Homewood Suites Phoenix/Chandler will be unforgettable.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 15 per day.

Location

Guest Reviews

8
Based on 304 reviews
Cleanliness: 7.21
Service: 7.68
Location: 8.72
Room Quality: 8.17
Amenities: 8.2
Value for Money: 8.16
Food and Beverage: 7.71
Overall Experience: 8.18
S
Santino • solo_traveller • us
9
Pros:

The staff were friendly and helpful, the area was nice, the hotel was clean and visually very pleasing.

Cons:

I wish the bathrooms had locks on the doors😆.

2026-07-25 • via Nuitee
F
Federico • family_with_children • us
10
2026-07-23 • via Nuitee
F
Federico • extended_group • us
10
2026-07-23 • via Nuitee
R
Rodriguez • solo_traveller • us
8
Pros:

The staff was very nice breakfast was ok daughter wanted waffles but that was not a choice. The beds could have been better but over all kids had fun

2026-07-20 • via Nuitee
D
Deqa • family_with_children • us
10
It was amazing.
Pros:

Everything, free breakfast, clean, has pool.

Cons:

Nothing

2026-07-13 • via Nuitee
R
Ruiz Torres • family_with_children • us
1
So so
Pros:

Esta Cerca de Centros comerciales y tiendas

Cons:

Muy mal el tema de la limpieza, cabellos en el baño, cosas abajo de las camas, muebles viejos

2026-07-06 • via Nuitee
N
Nancy • couple • us
10
2026-07-04 • via Nuitee
Z
Zane • solo_traveller • us
9
2026-06-11 • via Nuitee
R
Rosalia • extended_group • us
10
2026-06-06 • via Nuitee
B
Brad • couple • us
10
2026-06-01 • via Nuitee
H
Harris • solo_traveller • us
10
Pros:

The customer service and the clean room

Cons:

The toilet needed maintenance

2026-06-01 • via Nuitee
D
Deb • couple • us
9
Pros:

it was very close to everything we wanted to do

Cons:

I was not thrilled with the fact that they charge you $15 a day to park there

2026-05-26 • via Nuitee
T
Thao • extended_group • us
9
Excellent
Pros:

Good

2026-05-25 • via Nuitee
I
Ismael • solo_traveller • es
10
2026-05-18 • via Nuitee
A
Art • couple • gb
10
Very nice staff - motivated to see that we were happy.
Pros:

Breakfast was amazing. Able to vary the food every day.

2026-05-13 • via Nuitee
P
Patty • solo_traveller • us
8
Pros:

Suite was nice. The separate living room an kitchen were nice and comfortable.

Cons:

The hygiene dispenser were low

2026-05-13 • via Nuitee
C
Charde • family_with_children • us
5
We could not get into our room the first or late morning or of second day, due to our door needing to be reprogrammed. A
2026-04-20 • via Nuitee
T
Tzyviah • extended_group • us
9
2026-04-09 • via Nuitee
J
Jerry • solo_traveller • us
8
2026-04-01 • via Nuitee
H
Heather • family_with_children • us
4
Pros:

Bed was decent

Cons:

No pillows or blankets for the sofa bed. Called front desk. Had to go get the blankets. Was basically told “sorry, no pillows” - after a second call, he got us pillows. 5 people in the booking, room set up for 3, including towels. So then we had to get them as well.

2026-03-26 • via Nuitee