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Stunning Views of Puget Sound
Enjoy breathtaking views of Puget Sound from the comfort of your suite at Homewood Suites Seattle Downtown.
Convenient City-Center Location
Explore Seattle's top attractions within walking distance, including the Space Needle and Seattle Center Arts and Entertainment Complex.
Complimentary Amenities and Services
Indulge in a free hot breakfast buffet each morning, stay active at the state-of-the-art fitness center, and unwind at the evening reception with complimentary drinks.
To experience the perfect blend of comfort and convenience in Seattle, book your stay at Homewood Suites Seattle Downtown now.
Please note that pets will incur an additional charge of $75 per stay (1-4 nights) , per 2 pets Max.
Please note that pets will incur an additional charge of $125 per stay (5+ nights) , per 2 pets Max.
Please note that the property can only accommodate pets with a maximum weight of 75lbs combined.
Please note that all kinds of breeds are accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Good
The staff after my call down to the front desk, sent a technician that couldn't speak English. The technician on his phone typed in wè can not shut the exhaust fan, and it was so loud no one was able sleep. What the staff should have done was move up, but they did nothing!
The room was dirty
Breakfast was good, suite was spacious
Area wasn’t the best
Very nice and clean. It was a perfect location to walk and also close to ship port.
N/A
The tv in the sitting room didn’t work.
Good breakfast. Good coffee that did not run out. Clean and comfortable.
An airport shuttle. With as many Hilton's around you would think they would have shuttles to their various locations.
I am writing because I want to make sure an exceptional employee at Homewood Suites by Hilton Seattle Downtown receives the recognition she truly deserves.
Her name is Rosibel, and the level of service she provided me during my stay went far beyond what I expected.
I was preparing to leave for a cruise and realized I had left important boarding pass information back home in Texas. I was extremely stressed because I needed to get everything pulled up and printed before leaving. Rosibel stepped in and helped me through the entire process.
To make matters worse, I gave her the wrong email address the first time. She never showed frustration, never rushed me, and never made me feel like I was inconveniencing her. She remained incredibly patient, kind, personable, and determined to help me get everything taken care of. She ultimately helped me access my boarding pass and printed it for me.
To some people, printing a boarding pass might sound like a small thing. To a guest who is far from home, under stress, and getting ready to leave on a cruise, it was a very big deal. Rosibel took a stressful situation and completely turned it around for me.
That is what true hospitality looks like.
I have spent many years working in sales and customer service, so I recognize the difference between someone simply doing their job and someone who genuinely goes above and beyond for a customer. Rosibel absolutely went above and beyond.
Our overall experience at Homewood Suites Seattle Downtown was outstanding as well. The room was immaculate, the pillows were incredibly soft and comfortable, and the complimentary breakfast was delicious. I especially loved the sausage. The entire staff was friendly, welcoming, and made us feel genuinely appreciated as guests.
Travelers have countless choices when deciding where to stay. The building, room, and amenities certainly matter, but what truly separates one hotel from another is the people. Employees like Rosibel are the reason guests remember a property and want to return.
I am respectfully asking that this message be shared with Rosibel’s General Manager, Crestline Hotels & Resorts leadership, Human Resources, and the appropriate Homewood Suites/Hilton corporate leadership.
If there is an employee recognition program, service award, commendation, bonus program, or any other way to formally recognize outstanding associates, I sincerely hope Rosibel will be considered. I would also appreciate this compliment being placed in her employee record so her leadership understands the positive impact she had on a guest.
Please make sure Rosibel knows that her kindness, patience, and willingness to go the extra mile genuinely made a difference in my trip.
Employees like her are an asset to your company and to the Homewood Suites brand, and I did not want her exceptional service to go unnoticed.
Thank you for taking the time to recognize an employee who truly deserves it.
Sincerely,
Jerry Gissiner
A very grateful Homewood Suites guest!
The breakfasts were excellent. There was a variety of options.
N/A
Sofa bed very uncomfortable and squeaky.
Sofa bed. Expensive not to have two beds.
was fair, but could have provided more options.
dimness of the hallways, and lobby. could have brighten up the building. Outdated furnishings.
It was okay for the night we stayed although staff was not extremely helpful
Homeless tents outside. We asked for sheets and blankets for sofa bed and we got a very small blanket. The remote for tv would not work and needed new batteries and was told they didn’t have any. We expected a little better facility for the costs and was charged more at check in.
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