Hilton Garden Inn Cupertino

Hotels
•
Hilton Garden Inn
8.4 (475 reviews)
10741 North Wolfe Road , Cupertino , us
+14087778787

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Convenient location
Friendly front desk staff
Clean rooms
Cons:
Issues with service and housekeeping
Unprofessional behavior from management
High charges for amenities

Categories

Cleanliness
8.41
Some mentions of cleanliness but also issues such as wet carpets that affected the perception.
Service
9.18
While there were some positive remarks about staff, there were also serious concerns regarding unprofessional behavior from management.
Location
9.42
Consistently praised as convenient and ideally located near amenities.
Room Quality
7.87
Some complaints about room size and issues with heating, impacting comfort.
Amenities
8.2
Facilities like the pool were not accessible which disappointed some guests.
Value for Money
7.86
Concerns raised about additional charges and perceived high prices for the services provided.
Food and Beverage
7.41
Negative feedback about the breakfast options not meeting expectations.
Overall Experience
8.88
General sentiment was mostly positive, although with notable drawbacks that affected the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 02:11

Property Description

Luxurious Accommodations
Indulge in comfort and convenience at Hilton Garden Inn Cupertino. Each room is equipped with modern amenities, including a refrigerator, microwave, and free WiFi. Relax in front of the 32-inch flat-screen TV or enjoy your favorite tunes on the iPod docking station.

Top-Notch Facilities
Unwind in style with our outdoor pool and hot tub, or break a sweat in the well-equipped gym. Need to catch up on work? Visit our business center for all your needs. With free parking and weekday newspapers, we've got you covered.

Delicious Dining Options
Satisfy your cravings at the Great American Grill, offering a delectable menu for breakfast and dinner. Don't forget to check out the full bar menu for a refreshing drink. For quick bites, head to the Pavilion Pantry snack shop for a tasty treat.

Experience luxury and convenience at Hilton Garden Inn Cupertino. Book your stay now for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 475 reviews
Cleanliness: 8.41
Service: 9.18
Location: 9.42
Room Quality: 7.87
Amenities: 8.2
Value for Money: 7.86
Food and Beverage: 7.41
Overall Experience: 8.88
F
FEN • family_with_children • us
9
Pros:

good

Cons:

There was construction work outside at night, and it was noisy all night long.

2026-07-04 • via Nuitee
M
Michael • solo_traveller • us
10
Best hotel in Cupertino
Pros:

Excellent staff super friendly and accommodating, would definitely stay here again.

Cons:

Can't think of anything

2026-07-04 • via Nuitee
T
Tiffany • couple • us
7
2026-06-27 • via Nuitee
C
chen • family_with_children • cn
7
Pros:

早餐不錯

Cons:

早餐要自費

2026-06-22 • via Nuitee
P
Patrick • solo_traveller • us
6
No air conditioning in my room
Pros:

The location and breakfast - although not included and had to pay separately.

Cons:

No air conditioning in my room was quite shocking - I had to keep the windows open for a while to sleep but couldn't allow myself to fall asleep because being at the 1st floor, somebody could have climbed up the window.

2026-06-21 • via Nuitee
R
Roxanne • extended_group • us
4
Never go there again
Pros:

Clean

Cons:

Too expensive. Upset that when I arrived my room wasn't ready and it was check in time. After expressing much upset staff finally got me a room and then later gave me a complimentary breakfast which if I had to pay for I would have been very upset. No a great breakfast for what they were charging. Originally I felt put off by staff and talked to as if I should be okay to sit and wait 45 miniutes for them to clean my room past the check in time. Once I stated I was going to complain to management, then a room became available.

2026-06-15 • via Nuitee
N
Neil • couple • gb
9
Great service and staff were excellent
Pros:

Clean, modern with great service

Cons:

Quite pricey

2026-06-14 • via Nuitee
G
Gupta • solo_traveller • us
8
2026-06-07 • via Nuitee
J
Jose A • couple • us
10
Pros:

Everything

Cons:

Everything

2026-05-15 • via Nuitee
R
Rachelle • couple • us
10
Excellent
Pros:

Very clean and excellent presentation

Cons:

Absolutely nothing the property was perfect

2026-05-13 • via Nuitee
C
Carolyn • extended_group • us
9
Great lodgings. Clean. Professional staff.
Cons:

Booking.com advertised that guest continental breakfast was $10, but it was regular price $22. I do not like misinformation. Provide correct information.

2026-05-01 • via Nuitee
J
Jayden • couple • us
10
Absolutely amazing best experience and service I've every received at a hotel
Pros:

Honestly everything! The room was amazing the breakfast was amazing and the staff was exceptional would 1 million percent stay here again!

2026-04-20 • via Nuitee
D
Dmytro • solo_traveller • us
9
2026-04-19 • via Nuitee
K
Kun • couple • us
8
Cool just all good
Pros:

Location beats everything

Cons:

No breakfast

2026-04-19 • via Nuitee
K
KE • couple • us
9
Pros:

Nice staff, clean room. Good location

Cons:

Poor WiFi.

2026-04-13 • via Nuitee
R
Rani • couple • il
8
2026-04-13 • via Nuitee
S
Silvia • couple • us
10
2026-04-05 • via Nuitee
S
Silvia • couple • us
10
2026-04-05 • via Nuitee
V
Vetea • extended_group • pf
8
Pros:

Personnel agréable

2026-04-03 • via Nuitee
E
escorial Martin • family_with_children • us
9
De paso
Pros:

Las camas muy cómodas

2026-03-20 • via Nuitee