Hilton Garden Inn Cupertino

Hotels
•
Hilton Garden Inn
8.4 (493 reviews)
10741 North Wolfe Road , Cupertino , US
+1 408-777-8787

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Convenient location
Friendly front desk staff
Clean rooms
Cons:
Issues with service and housekeeping
Unprofessional behavior from management
High charges for amenities

Categories

Cleanliness
8.41
Some mentions of cleanliness but also issues such as wet carpets that affected the perception.
Service
9.18
While there were some positive remarks about staff, there were also serious concerns regarding unprofessional behavior from management.
Location
9.42
Consistently praised as convenient and ideally located near amenities.
Room Quality
7.87
Some complaints about room size and issues with heating, impacting comfort.
Amenities
8.2
Facilities like the pool were not accessible which disappointed some guests.
Value for Money
7.86
Concerns raised about additional charges and perceived high prices for the services provided.
Food and Beverage
7.41
Negative feedback about the breakfast options not meeting expectations.
Overall Experience
8.88
General sentiment was mostly positive, although with notable drawbacks that affected the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 02:11

Property Description

Luxurious Accommodations
Indulge in comfort and convenience at Hilton Garden Inn Cupertino. Each room is equipped with modern amenities, including a refrigerator, microwave, and free WiFi. Relax in front of the 32-inch flat-screen TV or enjoy your favorite tunes on the iPod docking station.

Top-Notch Facilities
Unwind in style with our outdoor pool and hot tub, or break a sweat in the well-equipped gym. Need to catch up on work? Visit our business center for all your needs. With free parking and weekday newspapers, we've got you covered.

Delicious Dining Options
Satisfy your cravings at the Great American Grill, offering a delectable menu for breakfast and dinner. Don't forget to check out the full bar menu for a refreshing drink. For quick bites, head to the Pavilion Pantry snack shop for a tasty treat.

Experience luxury and convenience at Hilton Garden Inn Cupertino. Book your stay now for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJC

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.4
Based on 493 reviews
Cleanliness: 8.41
Service: 9.18
Location: 9.42
Room Quality: 7.87
Amenities: 8.2
Value for Money: 7.86
Food and Beverage: 7.41
Overall Experience: 8.88
J
Judith P • couple • us
10
Clean room…. friendly ,and Excellent staff
Pros:

Excellent service. Clean10/10

Cons:

N/N

2026-09-17 • via Nuitee
M
Marlicia • solo_traveller • us
3
Nice but staff could of warn me at check in after I asked them that jacuzzi was working properly or
Pros:

Clean room nice

Cons:

Jacuzzi not warm. Jets not working. Breakfast was not included. Because of the disappointment about jacuzzi. The waiter did offer breakfast because I did think breakfast was included and told him about disappointment about jacuzzi which was my reason for going to the location.

2026-09-16 • via Nuitee
A
Asier • solo_traveller • gb
8
Great room, location but Pool should be upgraded .
Pros:

Suite was great, very comfortable and great space. Very high ceilings made it even more spacious. Perfect split for both both work and stay. Gym was also quite good. Location right by Apple Park so very handy for meetings.

Cons:

Pool was not great as is was obvious it was not greatly maintained. Not very welcoming and paint was falling off . Not great as I booked hotel with that in mind.

2026-09-16 • via Nuitee
K
Kalpana • extended_group • us
9
Good stay!
Pros:

All

2026-09-14 • via Nuitee
L
Les • solo_traveller • us
6
2026-09-12 • via Nuitee
V
Vijay • couple • us
10
2026-09-08 • via Nuitee
B
Bobadilla • solo_traveller • us
10
2026-09-07 • via Nuitee
R
Rivas • family_with_children • us
10
Relajante.
Pros:

En general me gusto todo. Esta serca del freeway 280, el cuarto muy acogedor y el personal muy amiable, a mi familia y en lo personal nos gusto, definitivamente regresaremos otra vez. Gracias Hilton.

2026-09-05 • via Nuitee
S
SESHADRI • solo_traveller • in
4
One of the worst Hilton properties
Pros:

Room was spacious enough for two

Cons:

No cleaning schedule of the room; no kitchenette or provision to heat food, no cutlery and crockery; above all, the staff were not polite enough

2026-09-02 • via Nuitee
L
Liz • solo_traveller • us
10
Excellent hotel across the street from Apple
Pros:

Immaculately clean. Excellent fitness center a range of equipment, weights, balls, and yoga mats. Pool is private with lounge chairs and tables.

2026-09-01 • via Nuitee
M
Mingyang • family_with_children • fi
10
2026-08-30 • via Nuitee
S
Singingrl78 • solo_traveller • us
8
Pros:

The room was nice, and I liked my name on both of the TVs in the room when I arrived.

Cons:

The extra towels and pillows I wanted weren't sent to my room as I requested. We needed to ask a second time late when we arrived back. Also, there were no robes. We could have used robes in the room.

2026-08-23 • via Nuitee
G
Gregory • family_with_children • fr
7
Pros:

La propreté et la localisation

Cons:

L hotel commence à dater un peu.

2026-08-19 • via Nuitee
E
Eliezer • family_with_children • us
10
Great overall experience
Pros:

It's clean and good ambiance

Cons:

Nothing

2026-08-16 • via Nuitee
D
Deepak • solo_traveller • us
9
2026-08-15 • via Nuitee
H
Henriette • family_with_children • de
8
Gutes Hotel für einen Zwischenstopp
Pros:

Freundliche Mitarbeiter, sauberer Eindruck

2026-08-13 • via Nuitee
C
CHEN • couple • cn
10
2026-08-11 • via Nuitee
J
Jiing-Kuan • couple • us
7
Good
Pros:

Location

Cons:

Service every 2 days

2026-08-10 • via Nuitee
C
Casey • couple • us
8
Great location, awesome staff.
Pros:

Great location

Cons:

Our ac unit was broken in the room but was fixed

2026-08-09 • via Nuitee
L
Laloni • couple • us
9
Pros:

Some of the breakfast was served cold

2026-08-07 • via Nuitee