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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Business center
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Dry cleaning
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Non-smoking throughout
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Private parking
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Outdoor pool
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Designated smoking area
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Shared lounge/TV area
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Minimarket on site
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Wheelchair accessible
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ATM/cash machine on site
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Outdoor furniture
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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First aid kit available
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Contactless check-in/check-out
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Guest room sealed after cleaning
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Physical distancing in dining areas
Review Highlights
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Property Description
Convenient Location and Amenities
Located across from Golfland Sunsplash water park in Roseville, California, Hilton Garden Inn Roseville offers easy access to nearby attractions like Westfield Galleria at Roseville Mall. Guests can enjoy free wireless internet access throughout the hotel, making it convenient for both leisure and business travelers.
Relaxation and Recreation
The hotel features an outdoor pool and an on-site fitness centre, providing guests with opportunities to unwind and stay active during their stay. After a productive day, guests can retreat to their comfortable guestroom equipped with a microwave and mini-refrigerator for added convenience.
Dining Options
Start your day right with a delicious breakfast at The Great American Grill, located within the hotel. For snacks or light meals, guests can visit the 24-hour convenience store on-site, ensuring that cravings are satisfied at any time.
Book your stay at Hilton Garden Inn Roseville for a perfect blend of comfort, convenience, and hospitality.
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
We are sorry to inform you that the pool will be closed next week from Monday through Friday
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Upon entering our room, I immediately notice that the 2 ceiling light fixture next to the beds were simply light bulbs hanging from the ceiling, apparently the light shades were removed but not replaced. I notified staff and the shades were replaced.
Later I noticed that the soffit over the microwave was cracked and dropping from the ceiling. I notified staff and they reported it to engineering.
The blackout shade has been ripped and there is a 3-4" slit in the shade. Additionally, the window was extremely difficult to open AND close.
I was very disappointed that there were no hot beverages (tea, hot water, hot chocolate, coffee) out for evenings.
Finally, parking is now $7 per night but was not mentioned on the site, and it feels like strictly a money grab. Add to that, there is an obviously broken down car that is methodically being stripped for parts and is an absolute eye sore to the venue and the Hilton name.
Lastly, we did not get to use our Hilton owners benefits because we ordered on Booking.com instead of directly through Hilton, however, I did not see any notification when I purchased.
Ashley, AGM, is a phenomenal leader in hospitality always encouraging her amazing above and beyond staff. Hilmi at the front desk is the exceptionally and consistently excellent employee at this location with integrity, service and kindness par excellence. It is people like him that make this location one of the best. Thank you, Hilton Garden Inn Roseville, for the stay.
Debbie was awesome. Super helpful and easy to communicate with. Great customer service she deserves a promotion.
We stayed here as part of a wedding party, with the bride and groom having booked a block of rooms, and honestly, we couldn’t have asked for a better stay.
The pool was great at night, the selection of food and drinks available for purchase at the front desk was super convenient, and the free coffee downstairs in the mornings was a huge win. The lobby also became the unofficial headquarters for the entire wedding party. It was the perfect place for everyone to hang out, catch up, and probably be a little louder than we should have been.
But the real stars of the weekend were Debbie and Mackenzie at the front desk. They were absolutely outstanding and easily the best part of our stay. Between a wedding party, a million questions, and what I can only describe as some pretty wild requests, they handled everything we threw at them without batting an eye. They were friendly, patient, incredibly accommodating, and somehow managed to keep smiling through all of it.
Seriously, having staff who are that helpful and personable makes such a difference. Debbie and Mackenzie deserve a huge shoutout for putting up with us and making the whole weekend that much better. Overall, we had a fantastic stay and would absolutely come back. Great hotel, great atmosphere, and fantastic staff.
La ubicación. Estuvo cerca para los fines que viaje.
El desayuno tenía una cobranza extra.
Everything
Nothing
Can’t even shower without a army of ants in the shower who wants to shower with bugs if that’s the case then I’d stay at the hotel 6
The management and the staff were great. Very accommodating to me. I recommend all the staff and managers. To be the best others should follow their example!
I stayed two days due to manager’s help…
Our room was clean, but the absolute highlight of our stay was Debbie at the front desk. She made check-in completely hassle-free and even reminded me to register for a Hilton app promotion I would qualify beforehand so I wouldn’t miss out on bonus points. Her attention to detail is incredible. She noticed me briefly step into her line while she was busy, and made a point to find me later to ask if I still needed help. Most impressively, she saw we had children and proactively asked guests in the pool area to hold off on smoking. This exceptional level of care is on par with even some 5-star luxury hotels I’ve visited. Highly recommend!
Location was good. It was a bit loud because of the freeway noise. The breakfast was OK.
The problem was with the plumbing. We had no hot water for two days! The staff was very nice, but the part for the repair was not there. Two days without a shower for my wife and myself was not acceptable for a hotel we stay at when we go out of town.
Debbie is cool and awesome make her employee of the month ⭐️
Disgusting behavior by a person who works there named Debbie. At that age, I expect more. Absolutely disgusting!
Debbie was a phenomenal host! Always tended to us with infectious energy and charisma. She definitely earned a 5/5 stars!
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