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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Lift / Elevator
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Laundry
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Dry cleaning
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Daily housekeeping
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Designated smoking area
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Board games/puzzles
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Minimarket on site
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Wheelchair accessible
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Kid meals
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Indoor pool
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Kid-friendly buffet
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Outdoor furniture
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Picnic area
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Wine/champagne
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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Face masks for guests available
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Happy hour
Review Highlights
Categories
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Property Description
Convenient Location near Hersheypark
Located just 3 km from Hersheypark, the Hershey Hilton Garden Inn offers a free shuttle service to Harrisburg International Airport, making travel a breeze.
Comfortable Guestrooms with Modern Amenities
Relax in guestrooms equipped with refrigerators, microwaves, and coffeemakers. Work efficiently at spacious desks with ergonomic chairs for maximum comfort.
Relaxing Indoor Pool and Fitness Center
Unwind at the indoor pool or stay active at the on-site fitness center. Take advantage of the 24-hour business center, grab a snack at the convenience store, and enjoy evening beverage service in the lobby.
Book your stay at Hilton Garden Inn Hershey for a memorable and convenient experience.
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Property Accessibility
- Ramp: Yes
- Entrance Leveled: Yes
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: Yes
- Entrance Leveled: Yes
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: Yes
- Noticeable Room Number: No
- Room Door Peephole: Yes
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: Yes
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: Yes
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: Yes
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: Yes
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 50
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
Nice quite and clean location..
Quiet
Hotel is well located and is close to major highways and places to eat. Staff members were very nice and customer oriented. Room was clean and adequately furnished. However, overall the Inn is showing wear and tear especially with respect to the carpeting. Breakfast left a lot to be desired. The hot food was below par for a Hilton Garden Inn and the selection was minimal. Certainly not worth the price.
I don’t know why someone would recommend this hotel. The first night we showed up and they didn’t even have the room and pretty much said sorry we overbook like the airlines. Came back the next night and the room was disgusting. The couch and chair cushions had stains. The pull out had crumbs and lm pretty sure mold. The mattress wasn’t even a mattress. We left.
We requested an early check in. Told no problem. When we arrived at 12:15, we were told there was a storm the night before and apparently every room was booked and none were available for early check in. Ok. I asked if everyone checked out at the same time and not one room was ready. We were told no. We took a seat. Then , left for an hour. Returned at 1:00…..Dane story. No room ready. We had a 2:00 appointment and needed to refresh,…. We used the restroom and left at 1:35. No sooner got in the car and got a text for a room. Manager watched us walk out!!!! We were going to be late so we left. Cancelled the room. Asked for a refund. Told no by manager and corporate. Never had an issue with Hilton and do understand there is no guarantee for early check in but they were rude. Offered no solution. The furniture in the lounge was dirty. Never had an experience like this from Hilton.
Did not eat breakfast. Location was substantial.
Nice location and clean pool/spa. Great service
This was one of the worst HGI hotels I have been to as a lifetime diamond member which is sad because the brand is usually very good and the staff here was very nice - with the exception of housekeeping. Room was filthy. There was a foreign substance on the table by the bed, hairs and dirt everywhere. Room had cracks and stains over the walls. Couch was so old there was no vision left. It needed a total refurb.
Housekeeping walked in on us while sleeping and did not apologize. The alarm went off at 6 am - not Hiltons fault here but probably a previous guest. It was a really bad hotel which was a mistake we made as there are so many good hotels in the area. Front desk very friendly.
Easy to get everywhere. Friendly staff.
Bathroom was used and not cleaned. Bedding was dirty. We needed to request a new room. Manager was defensive when our concerns were expressed.
The parking lot was nice
We are on a 10 day trip staying in a new hotel every night. This was the worst that I’ve ever stayed in. The inside of the hotel is old and worn. Carpets may be clean, but they are old. Our bed look like somebody has slept in it prior to our arrival. No port to plug in my cell phone. Bedding was worn complementary bottles of water were two dollars each. Breakfast was included, but at the cost of $10 each toilet was extremely low, and we had to struggle to get the water tap on in the sink. Hinge on the door was 18 inches in length. Gave the impression somebody had tried to break him. Not comforting. Staff was friendly, but there’s not much they could do.
Location
Comfy
Broken pool, broken elevator, found someone’s underwear in my room, gross! Never again!
Very clean and quiet
Bedrooms not clean. Beds are very below average and your comforter is a bed sheet. Woke up with a sore neck every morning my the bed and the WORST pillows.
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