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Facilities
Property facilities
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WiFi available
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Facilities for disabled guests
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Meeting/banquet facilities
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Dry cleaning
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Outdoor pool
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Accessible parking
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Shared lounge/TV area
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Minimarket on site
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Wheelchair accessible
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ATM/cash machine on site
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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Delivered food - securely covered
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Thermometers for guests provided by property
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Breakfast takeaway containers
Review Highlights
Categories
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Property Description
Luxurious Stay near McCarthy Ranch Shopping Center
Outdoor Pool and Fitness Center
Indulge in relaxation at the outdoor pool and hot tub, or stay active at the fitness center provided by Hilton Garden Inn San Jose.
Convenience at Your Fingertips
Start your day with a delicious breakfast at the Great American Grill, and later, make use of the 24-hour convenience store to prepare meals in your room's microwave and mini-refrigerator.
Ready to experience comfort and convenience at Hilton Garden Inn San Jose? Book your stay now!
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Property Accessibility
- Ramp: Yes
- Entrance Leveled: Yes
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: No
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: Yes
- Entrance Leveled: Yes
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: No
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: Yes
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: Yes
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: Yes
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
The convenience and cleanliness.
That water was $3.00 per bottle and that there was a terrible squeaky bathroom door and bathroom shower door.
Good location and free parking.
$75 fee for early check-in. My room had ants. There was a loud generator noise that went on and off all night outside our window. The access door to my room was right next to the trash cans and smell was awful. There were also multiple homeless people hanging around the area where we parked our car. It was disappointing that the pool was also closed.
En la aplicación decía que podía cancelar sin ningún cargo, quise cancelar la segunda noche que la compré por error y no se pudo. Hice mi salida al día siguiente del check in para cancelar la noche siguiente, y regresé a las 2:30 para decir que ya había enviado el Mail de cancelación y me comentaron ahí en el hotel que me comunicara de nuevo con booking que no se podía cancelar booking no contestó el Mail y lo peor que me comentaron que tenía que pagar por cancelar y cuando les dije que ya no que ocuparía la habitación. Que ellos dijeron que ya estaba lista. Subí a la habitación y ni siquiera estaba lista me hicieron esperan casi 40 minutos para pasara a la habitación, yo si pude esperar y ser paciente y al otro día que incluía desayuno gratis. Baje 9:50 am me estaba sirviendo un café y me comentaron que no podía desayunar que ya estaba cerrada la cocina. En verdad muy mala experiencia aparte que quería usar la alberca y estaba cerrada. Pésimo servicio del personal.
We need to check in earlier, when we called and asked the hotel, they accommodate us with out extra fee. Shout out to them, I will definitely stay there again in our next trip.
Nothing
For us it was a convenient location as we attended the FIFA World Cup
It is a little remote
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