Hilton Garden Inn Portland Airport

Hotels
Hilton Garden Inn
7.8 (185 reviews)
12048 Northeast Airport Way , Parkrose , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Very well laid out room
Comfortable, clean and modern environment
Helpful and friendly staff
Cons:
Airplane noise and traffic noise
Damp and moldy smell in the room
Filthy drapes and uncomfortable bed
Misleading pool advertising
Staff shortage in breakfast service

Categories

Cleanliness
7.53
Complaints about damp, moldy smells and filthy drapes.
Service
9
Attentive staff and friendly service, though impacted by a staff shortage.
Location
9.04
Great location, close to the airport.
Room Quality
7.49
Issues with dampness and uncomfortable beds.
Amenities
6.02
Disappointment due to false advertisement regarding the pool.
Value for Money
8.48
Pricey for the quality experienced.
Food and Beverage
6.03
Breakfast options were a confused mess with limited choices.
Overall Experience
8.8
Despite some issues, a satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:30

Property Description

Convenient Location and Free Amenities
Located near the Oregon Convention Center, the Hilton Garden Portland Airport hotel offers a free airport shuttle and easy access to downtown Portland attractions.

Comfortable Stay
Guests can enjoy an indoor swimming pool, in-room microwaves and refrigerators, and an on-site restaurant.

On-Site Convenience
The hotel features a modern fitness center and a convenience store for guests' needs. Book now for a pleasant and convenient stay at the Portland Airport Hilton Garden.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PDX

Location

Guest Reviews

7.8
Based on 185 reviews
Cleanliness: 7.53
Service: 9
Location: 9.04
Room Quality: 7.49
Amenities: 6.02
Value for Money: 8.48
Food and Beverage: 6.03
Overall Experience: 8.8
S
steve couple us
7
2026-08-26 via Nuitee
D
Deb Quill solo_traveller us
10
Pros:

Big room comfortable beds, clean

Cons:

Not great selections for drinks ,snacks

2026-08-20 via Nuitee
K
Kathleen solo_traveller us
10
Great for close to airport
Pros:

Very helpful staff, extremely comfortable

2026-08-19 via Nuitee
N
NANCY solo_traveller us
10
Pros:

Very helpful staff

2026-07-16 via Nuitee
G
GAFISHI solo_traveller us
9
Pros:

I was very impressed by the elderly lady's hospitality. She was friendly, welcoming, and took great care of the guests. She clearly directed everyone to their rooms, making them feel at ease. The rooms were clean, comfortable, and in excellent condition.

Cons:

Nothing

2026-06-26 via Nuitee
G
GAFISHI solo_traveller us
9
Pros:

I was very impressed by the elderly lady's hospitality. She was friendly, welcoming, and took great care of the guests. She clearly directed everyone to their rooms, making them feel at ease. The rooms were clean, comfortable, and in excellent condition.

Cons:

Nothing

2026-06-26 via Nuitee
E
Enkutatash couple us
10
May be u guys doesn’t have swimming pool and the Jim room was locked
Pros:

I really enjoyed my stay. The hotel was quiet, clean, and comfortable. The hallways were wide and spacious, making it easy to walk with luggage. The room was well equipped with a microwave, refrigerator, coffee maker, complimentary bottled water, TV, work desk and chair, hair dryer, and iron with an ironing board. The bed was very comfortable, and the room lighting created a relaxing atmosphere. I especially liked the chair by the window because it was a nice place to relax and make videos. The bathroom was very clean and stocked with shampoo, conditioner, body wash, and other toiletries. The door lock system made me feel safe, and the hotel’s location close to the airport was very convenient. The staff were friendly and helpful.

Cons:

The only downside was that the hotel doesn’t have a swimming pool. I also tried to use the fitness room, but it was locked during my stay. If it was temporarily closed, it would be helpful to let guests know.

2026-06-25 via Nuitee
E
Enkutatash couple us
9
2026-06-25 via Nuitee
A
Alexandria couple us
9
2026-06-25 via Nuitee
R
Ross family_with_children us
6
2026-06-14 via Nuitee
A
Anita solo_traveller us
9
Comfortable but yet missing something...
Pros:

Very comfortable beds and the location is great and it was very quiet and relaxing.

Cons:

I wish there would have been a pool and a hot tub maybe a sauna

2026-05-31 via Nuitee
M
Milan solo_traveller sk
10
Veľmi príjemná obsluha ,personál,recepcia ,bar servis ,raňajky 👍
Pros:

Exeletny servis

Cons:

Všetko bolo super

2026-05-17 via Nuitee
C
Claar couple us
9
Clean, friendly and comfortable. Would stay here again.
Pros:

Very clean, bright and welcoming, comfortable clean rooms.

Cons:

We wish there had been a pool

2026-05-04 via Nuitee
A
Alex solo_traveller us
7
bien pour une nuit
Pros:

les chambres sont propres et c’est pas loin de l’aéroport

Cons:

si vous comptez prendre un déjeuner le matin, ne le prenez pas le petit-déjeuner inclus que du café le reste tout est payant

2026-04-20 via Nuitee
T
Teresa couple us
10
Overall-perfect!
Pros:

I inadvertently made a reservation for 1 night, & then realized we would have to drive to pendleton in the dark. So immediately made another reservation for 2 nights-& requested the 1- nighter be canceled. Got to the hotel & found it WASN'T canceled! So I am paying for 3 nights, not 2. Mary Ann at the front desk said she try & see what she could do- no promises. Got back to Pendleton, opened phone to message that, indeed the one night was canceled! Thank you to all who were involved, especially Mary Ann

Cons:

What's not to like? New upgrade to room, very comfortable bed, fan in bathroom, fridge in room, microwave, coffee maker.
I have stayed at this hotel several times with some of these amenities already, but new chairs, carpet, paint.

2026-03-16 via Nuitee
couple us
9
2026-01-02 via Nuitee
L
Lloyd couple us
9
2025-12-31 via Nuitee
E
Edwin couple us
7
2025-12-22 via Nuitee
G
Gerardo solo_traveller us
10
Overall I’d stay there again.
Pros:

Room was very well laid out! Comfortable, clean and modern.

Cons:

Noisy. Only issue was the airplane noise and traffic noise.

2025-10-25 via Nuitee
A
A
2
Pros:

I booked this hotel because of the 24 hour shuttle. I signed up when I checked in on 10/11 to take the shuttle to the airport the next morning at 4am. There was no one at the front desk at 4am. The shuttle was no where to be found, I had to take an Uber to the airport. I would like someone to reach out to me and make this right by reimbursing me for the Uber.

2025-10-12 via Nuitee